Fortra's Automate vs SAP Intelligent RPA comparison

Why PeerSpot?

Fortra and SAP are both solutions in the Robotic Process Automation (RPA) category. Fortra is ranked #3 with an average rating of 8.8, while SAP is ranked #26. Fortra holds a 2.8% mindshare in RPA, compared to SAP’s 1.6% mindshare. Additionally, 97% of Fortra users are willing to recommend the solution, compared to 87% of SAP users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 15, 2026

Fortra's Automate and SAP Intelligent RPA are key competitors in the automation solutions domain. Fortra's Automate seems to have the upper hand due to its user-friendly interface and affordability, making it ideal for small and medium enterprises.

Features: Fortra's Automate offers a no-code drag-and-drop interface, extensive integration capabilities with platforms like Microsoft Azure, and flexibility suitable for non-technical teams. SAP Intelligent RPA highlights its flexibility and integration with SAP systems, featuring strong orchestration and deployment capabilities.

Room for Improvement: Fortra's Automate could benefit from enhancements in web automation, better management of global variables, and improving OCR capabilities. SAP Intelligent RPA needs improved handling of unstructured data, enhanced error messaging, and additional built-in integrations.

Ease of Deployment and Customer Service: Fortra's Automate provides various deployment options like on-premises and hybrid cloud solutions, with a reputation for responsive customer support. SAP Intelligent RPA focuses on cloud deployment and offers prompt customer support, but needs to improve handling large-scale business processes.

Pricing and ROI: Fortra's Automate offers a competitive pricing model, charging per bot with strong ROI and quick implementation. SAP Intelligent RPA's pricing is flexible, adaptable to different usage needs, and also provides strong ROI through efficiency improvements.

To learn more, read our detailed Fortra's Automate vs. SAP Intelligent RPA Report (Updated: September 2026).

Buyer's Guide

Fortra's Automate vs. SAP Intelligent RPA

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of November 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 4.9%, down from 8.9% compared to the previous year. The mindshare of Fortra's Automate is 2.8%, up from 2.3% compared to the previous year. The mindshare of SAP Intelligent RPA is 1.6%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	4.9%
Fortra's Automate	2.8%
SAP Intelligent RPA	1.6%
Other	90.7%

Robotic Process Automation (RPA)

Featured Reviews

Nadeem K.

Rpa Developer at a consultancy with 11-50 employees

Automation has freed teams from repetitive finance and supply tasks and supports global operations

In the current organization, we had trouble initially because I think the documentation and support could be better than what it is now. This is one difference between Automation Anywhere and other RPA tools such as UiPath. In UiPath, if you have an issue, you go to the UiPath website and search for it, and you get lots of help materials. In Automation Anywhere, you do not get exactly what you are looking for. You get a very large number of results when you search for something, and from this large result set, you have to filter out what you need, or only partial information will be available. User handbooks are available for each product. In that regard, I would say Automation Anywhere is lagging compared to other RPA tools. It is difficult to get hold of their customer support team. I want to clarify that it is not a matter of us building logic on Automation Anywhere and it failing. When it is a product-related issue, they have to give us support because we only know how to develop within Automation Anywhere. We do not know how to fix Automation Anywhere itself. Whenever we have an issue, trying to get in touch with them always takes three to four business days.

Read full review

reviewer2849709

Information Technology Manager

Automation has transformed manual reporting and data extraction into scheduled digital workflows

The interface of Fortra's Automate is similar to GoAnywhere. I am not completely pleased with it, although it is intuitive, but it lacks something in terms of complexity. There is still clicking through many items involved. There are two things I would improve in Fortra's Automate. One is about the interface, as I need it to be improved because it is somewhat complex to navigate. The second is about performance reporting. I want those reports to be customizable. You can generate these reports and see what is happening with error logs, but the customization option is limited. Additionally, there should be an option to export them. Currently, you can export as Excel and PDF, but there is no option to export and send them to your email.

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SantoshSundar

RPA Technical Solution Lead at Infomentum

Helps automate processes but needs to offer different licensing models to users

Right now, I am not working on process mining at the minute. Before I switched to the company, I worked extremely closely with the process mining tool from UiPath, SAP BTP, and the process mining that they had created. I am working with MuleSoft Automation and Anypoint. We are not doing any sort of process mining at the minute, but in my company, because MuleSoft is one of the only RPA tools that we are looking at, we have another application called Appian that we are trying to explore now. Appian has process mining capability, which is why we thought we would look at it along with AI capabilities.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Automation Anywhere has improved my organization by automating many rule-based and nonjudgmental processes in domains like telecommunications, human resources, financial services, and daily or monthly reporting."

"We've saved a lot of time. How much time we save depends on the process. It's likely at least 50%. Sometimes, it's up to 70%."

"Automation Anywhere is easy to use and user-friendly due to its intuitive interface and straightforward implementation architecture, making it accessible even for those without a technical background."

"We are measuring ROI through quality: Reducing errors, saving time, and saving money."

"We are working with one of the bots where we send claims through WhatsApp. Any user could take a photo in WhatsApp, then send that data to the organization. Now, whenever a photo is takes, different phones have different primary resolutions, and the data being captured is not clear data. At that moment, the data is automated to a very power system which centralizes the process to one point. This is what we are using for the insurance provider. They fill out the claims form and send this information to the organization, then we use automation tools to automate the process and come to a conclusion."

"With this innovative tool's automation, it is very dynamic, easy to develop, and deliver results quickly."

"AA has improved our efficiency and saved on manual hours because no manual interaction is required."

"I appreciate that Automation Anywhere is so user-friendly, and currently, our team is learning Power Automate and migrating some of the processes as we go."

More Automation Anywhere pros

"The installation of HelpSystems was not difficult at all; I'm not technically strong, however, I could do it myself without too many problems, and I found HelpSystems refreshingly easy to install compared to other platforms."

"The interface is simple, user-friendly, and very intuitive."

"Regarding errors, there is a sixty to sixty-five percent chance that our errors get resolved by Fortra's Automate by default."

"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."

"The licensing of the product is very good; you only need to license it once and then you have it forever, which makes the product quite affordable."

"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."

"I actually quite liked the no-coding functionality."

"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."

More Fortra's Automate pros

"SAP Contextor has improved our organization by giving us better operational efficiency."

"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."

"The initial setup of SAP Contextor is easy."

"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."

"It is a stable solution...It is a scalable solution."

"Contextor is a good solution for a Citrix environment."

"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."

"Scalability is fine. It is pretty nice."

More SAP Intelligent RPA pros

Cons

"Certain areas of the user interface require improvement."

"When a bot is in production, sometimes the keystrokes will not work. I am not sure why, and we have tried to contact technical support. They said that they don't have an answer for this. It happens in the the remote environment when we are deploying a bot into AWS machines. So, technical support said this happens in AWS machines sometimes: If the bot is running and the machine is locked, then at that time, the key strokes will not work. They have provided that solution, but we are trying to avoid keystrokes now."

"My opinion is that we need to have a video or tutorial on how to implement these features, as well as seeing what results to expect."

"We have our limitations. We can run only VBScripts and one more thing. If we want to run Python scripts or batch files, we cannot do it. So, if they would add these extra things in there then that would be beneficial."

"We did face some issues last year when there was an upgrade in Automation Anywhere control room, and at that time our web application automations were failing."

"Where minor but widespread changes are made to the cloud product being operated upon, changing the cloned search values individually was incredibly time consuming, and it shut down the RPA service until it was fixed."

"I hope that Automation Anywhere can further optimize its bots to help automate tasks with Microsoft Word documents and Microsoft PowerPoint documents because, in most organizations, there is a lot of reporting required."

"Using Automation Anywhere is neither easy nor hard, but against IBM Robotic Process Automation, IBM Robotic Process Automation wins."

More Automation Anywhere cons

"One thing I dislike about Fortra's Automate is that it does not perform well with OCR software, which is optical character recognition."

"Some challenges include the system being too loaded or delayed in taking instructions and responding quickly as needed."

"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."

"The user interface could be slightly enhanced to make it more modern."

"Each RPA product is not mature enough."

"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."

"The areas that have room for improvement in Fortra's Automate include the reporting and analytics functionality, where the analytics could be more detailed."

"There are many things that need to be improved. The security needs to be improved."

More Fortra's Automate cons

"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."

"SAP Contextor could improve by automating some processes."

"I found that the SAP scripting of a program is easier than SAP Contextor."

"The support is expensive."

"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."

"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."

"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."

"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."

More SAP Intelligent RPA cons

Pricing and Cost Advice

"Automation Anywhere might have a higher upfront cost than some competitors, but its extensive features and seamless integration with other tools can save organizations money in the long run."

"Because it reduced the time duration of our processes, our costs went down."

"Automation Anywhere is expensive, making it more suitable for enterprise organizations."

"More than 40 to 50 percent of the IT budget will be for the cost of automation projects in the coming years since these projects enhance operations add value."

"I think the solution's pricing is reasonable."

"I don't know exactly what the pricing schemes are for the product as this type of negotiation is not my responsibility, but I think the basic pricing comes to $15,000."

"It has good licensing costs which are average for the market."

"The solution is costly and the licensing is very confusing."

More Automation Anywhere pricing and cost advice

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"It comes with a package that costs approximately $20,000 USD per year."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

More Fortra's Automate pricing and cost advice

"This is not a tool or software with a license as others are. The SaaS model is based on the usage of the tool."

"The initial cost might seem higher, but over time, with continued use over five or ten years, the cost tends to decrease, making it a more economical choice."

"The pricing is not that expensive. It is manageable."

"It all comes with a bundle right now. Having advanced features, it is competitively priced."

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Top Industries

By visitors reading reviews

Outsourcing Company

14%

Comms Service Provider

12%

Financial Services Firm

11%

Manufacturing Company

11%

Financial Services Firm

10%

Manufacturing Company

Outsourcing Company

Computer Software Company

Manufacturing Company

12%

Financial Services Firm

10%

Construction Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	162
Midsize Enterprise	86
Large Enterprise	566

By reviewers
Company Size	Count
Small Business	33
Midsize Enterprise	13
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	1
Large Enterprise	4

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

See all answers

How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

What is your primary use case for HelpSystems AutoMate?

I mainly use Fortra's Automate to automate routine IT tasks and schedule workflows, which reduces manual work. I auto...

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What is your experience regarding pricing and costs for Fortra Automate?

The setup cost is free, but I believe it is a little expensive.

See all answers

What needs improvement with Fortra Automate?

Fortra's Automate could be improved as the reporting could be more flexible, and some advanced workflows could be eas...

See all answers

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Comparisons

UiPath Platform vs Automation Anywhere

Compared 10% of the time

Blue Prism vs Automation Anywhere

Compared 5% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 4% of the time

AutomationEdge vs Automation Anywhere

Compared 3% of the time

WorkFusion vs Automation Anywhere

Compared 2% of the time

More Automation Anywhere Competitors

UiPath Platform vs Fortra's Automate

Compared 10% of the time

Microsoft Power Automate vs Fortra's Automate

Compared 7% of the time

Blue Prism vs Fortra's Automate

Compared 3% of the time

OpenText Operations Orchestration vs Fortra's Automate

Compared 3% of the time

Automic Automation vs Fortra's Automate

Compared 3% of the time

More Fortra's Automate Competitors

UiPath Platform vs SAP Intelligent RPA

Compared 12% of the time

SAP Build Process Automation vs SAP Intelligent RPA

Compared 8% of the time

Microsoft Power Automate vs SAP Intelligent RPA

Compared 5% of the time

Nintex RPA vs SAP Intelligent RPA

Compared 4% of the time

epiplex Automation Studio vs SAP Intelligent RPA

Compared 3% of the time

More SAP Intelligent RPA Competitors

Product Reports

Buyer's Guide

Automation Anywhere

November 2026

Download Automation Anywhere product report

Buyer's Guide

Fortra's Automate

November 2026

Download Fortra's Automate product report

Buyer's Guide

SAP Intelligent RPA

October 2026

Download SAP Intelligent RPA product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

HelpSystems Automate, Automate

SAP Contextor, Contextor

Interactive Demo

Automation Anywhere

Demo not available

Fortra

Demo not available

SAP

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Fortra's Automate offers a user-friendly platform for task automation, featuring a drag-and-drop interface that aids in scheduling, file management, and integrating with services like Azure and AWS.

Fortra's Automate provides substantial ease in automating complex tasks through its intuitive design. It offers seamless integration capabilities, especially with Azure and AWS, and comes equipped with strong error handling. Cost-effective and requiring minimal coding, it supports a broad range of industries by effectively automating tasks such as HR operations, invoice management, and data processing across servers.

What features stand out in Fortra's Automate?

Drag-and-Drop Interface: Simplifies task setup and automation without deep coding expertise.
Scheduling and File Management: Ensures efficient, automated handling of tasks and file transfers.
Integration Capabilities: Works with platforms like Azure and AWS for enhanced performance.
Error Handling: Offers solid solutions to manage and resolve task execution errors.
Minimal Coding: Facilitates automation with limited coding requirements, broadening accessibility.

What benefits should users consider in reviews?

Cost-Effectiveness: Provides affordable licensing options for diverse businesses.
Operational Efficiency: Enhances productivity by automating repetitive tasks, reducing manual errors.
Versatility: Adapts well across sectors like banking, healthcare, and transportation.
Robust Support: Offers extensive assistance with automation features.
IT Compatibility: Easily integrates into existing IT infrastructures.

In industries such as healthcare and transportation, Fortra's Automate facilitates the automation of client management, HR operations, and data processing, boosting efficiency. Banks utilize it for managing extensive invoice workflows, while distribution sectors rely on its capabilities for insurance checks and system support. Its applicability across servers makes it a valuable tool for any sector seeking to reduce manual workload and improve task accuracy.

Fortra

SAP Intelligent RPA offers flexible automation with capabilities to manage attended and unattended tasks, seamlessly integrating with systems like CRM and providing robust scheduling solutions. Its ease of use in document extraction and web automation makes it adaptable for a variety of needs.

This platform is ideal for automating SAP-centric processes by improving efficiency in sectors such as accounting, procurement, and sales. It efficiently handles attended and unattended automation, streamlining actions in retail and wholesale sectors. Many companies utilize SAP Intelligent RPA to automate repetitive tasks such as sales order creation, enhancing the low-code capabilities within SAP environments. It's particularly beneficial in transactional operations and process mining insights.

What are the key features of SAP Intelligent RPA?

Seamless Integration: Connects effortlessly with systems like CRM for improved process automation.
Flexible Task Management: Supports both attended and unattended automation.
Orchestration and Job Factory: Simplifies scheduling and task management.
Document Extraction: Offers user-friendly tools for efficient data handling.
Web Automation: Enhances ease of use for online task execution.

What benefits should users look for in reviews?

Ease of Use: Minimal technical setup and adaptable process integration.
Language Support: Includes languages like Python for custom script creation.
Data Connectivity: Effective in connecting data across multiple systems.
Efficient Low-Code Environment: Reduces development time with easy-to-use tools.

SAP Intelligent RPA is primarily implemented to optimize SAP-centric processes, enhancing operational efficiency in industries like retail and wholesale. Companies automate tasks like sales order creation and material master creation with ease, benefiting from increased process efficiency within SAP environments and better handling of transactional operations.

SAP

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour

Buyer's Guide

Fortra's Automate vs. SAP Intelligent RPA

September 2026

Free Report: Fortra's Automate vs. SAP Intelligent RPA

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