Fortra's Automate vs SAP Intelligent RPA comparison

Fortra and SAP are both solutions in the Robotic Process Automation (RPA) category. Fortra is ranked #5 with an average rating of 8.7, while SAP is ranked #10 with an average rating of 8.0. Fortra holds a 1.4% mindshare in RPA, compared to SAP’s 1.6% mindshare. Additionally, 95% of Fortra users are willing to recommend the solution, compared to 87% of SAP users who would recommend it.

Fortra's Automate

Read 23 Fortra's Automate reviews

1,760 Views
850 Comparison Views

95% willing to recommend

SAP Intelligent RPA

Read 8 SAP Intelligent RPA reviews

877 Views
638 Comparison Views

87% willing to recommend

Fortra's Automate

SAP Intelligent RPA

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 4, 2024

Fortra's Automate and SAP Intelligent RPA compete in the robotic process automation category. SAP Intelligent RPA appears to have the upper hand due to its superior integration capabilities and adaptability for both attended and unattended tasks.

Features: Fortra's Automate is known for its ease of use with effective drag-and-drop functionality, centralized management, and no-code solution, which is ideal for users with limited technical skills. It also supports rapid deployment and integration with Microsoft Azure and SAP. SAP Intelligent RPA, however, excels in integration capabilities, flexibility in handling diverse workflows, and seamless connectivity with CRM and APIs.

Room for Improvement: Fortra's Automate needs enhancements in its interface and OCR functionality, especially for languages like Hebrew. Additionally, there are concerns about community support and documentation. SAP Intelligent RPA requires improvement in stability with SAP GUI updates, better error messaging, and more flexible licensing models.

Ease of Deployment and Customer Service: Fortra's Automate supports primarily on-premises deployment with hybrid cloud options and is recognized for its responsive technical support. SAP Intelligent RPA offers more comprehensive cloud deployment capabilities and generally good support, though language barriers and better navigation of the knowledge base are areas for improvement.

Pricing and ROI: Fortra's Automate is praised for its competitive one-time licensing model, providing a cost-effective solution with quick ROI through operational efficiency. SAP Intelligent RPA offers flexible pricing based on usage, which could be more cost-effective for long-term engagements but may be perceived as higher upfront. Both solutions deliver substantial ROI, with SAP focusing on adaptable costs according to business needs.

To learn more, read our detailed Fortra's Automate vs. SAP Intelligent RPA Report (Updated: January 2025).

Buyer's Guide

Fortra's Automate vs. SAP Intelligent RPA

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortra's Automate

Ranking in Robotic Process Automation (RPA)

5th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

SAP Intelligent RPA

Ranking in Robotic Process Automation (RPA)

10th

Average Rating

7.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2025, in the Robotic Process Automation (RPA) category, the mindshare of Fortra's Automate is 1.4%, up from 1.0% compared to the previous year. The mindshare of SAP Intelligent RPA is 1.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at Software Greenhouse

Can automate several processes with only one bot and is easy to implement, administer, and use

We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly. We can automate several processes with only one bot, so it's much cheaper than other products where you need to buy additional licenses. We need a good value for our automation. The other solutions might be more robust, but Automate is perfect for us because we're not a large enterprise.

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Keerthana Jayathran

SAP BTP Developer at Wipro Limited

Offers integration of the document extraction service into SAP ALC, enabling the direct upload and extraction of details

I found that SAP Intelligent RPA can be somewhat unstable when using SAP GUI. When we upgraded from SAP GUI version 7.50 to version 7.70, we had to update our SAP Intelligent RPA screens even though the screens were the same. This was difficult and time-consuming. The one I would like to see is in context with the screens, if they are using the same SAP UI, and if it updates, it should not be changed. At least it should be able to identify the screen. There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, what the reason is, or what the criteria we are missing to add. A proper error message would be helpful.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The licensing of the product is very good. You only need to license it once and then you have it forever."

"The interface is simple, user-friendly, and very intuitive."

"The pricing is excellent. I would give them perfect marks in that regard."

"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."

"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."

"It gives us a central place to schedule tasks and run them distributed."

"We have found the pricing to be very reasonable."

"The most valuable features for my client are timing and scheduling."

More Fortra's Automate pros

"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."

"The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."

"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."

"Scalability is fine. It is pretty nice."

"The initial setup of SAP Contextor is easy."

"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."

"It is a stable solution...It is a scalable solution."

"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."

Cons

"We really need a free development environment for customers. Building and testing automation on production isn't ideal."

"Fortra's Automate is not as reliable as I would like it to be."

"The interface could be more user-friendly and easier to navigate."

"The OCR for Hebrew text needs to be improved."

"The solution has a very weak knowledge base."

"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."

"They do not encrypt passwords, so this is an issue with HIPAA compliance."

"The documentation for errors needs improvement as many of the error messages we receive are very vague."

More Fortra's Automate cons

"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."

"The tool's licensing has been kind of a challenge...At the moment, the tool does not offer different licensing models to users."

"I found that the SAP scripting of a program is easier than SAP Contextor."

"SAP Contextor could improve by automating some processes."

"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."

"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."

"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."

"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."

Pricing and Cost Advice

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"Once you buy the software, you just pay for the support for backend help."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"It comes with a package that costs approximately $20,000 USD per year."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

More Fortra's Automate pricing and cost advice

"The initial cost might seem higher, but over time, with continued use over five or ten years, the cost tends to decrease, making it a more economical choice."

"It all comes with a bundle right now. Having advanced features, it is competitively priced."

"The pricing is not that expensive. It is manageable."

"This is not a tool or software with a license as others are. The SaaS model is based on the usage of the tool."

See which vendors are best for you

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

15%

Healthcare Company

Manufacturing Company

Computer Software Company

17%

Financial Services Firm

11%

Manufacturing Company

10%

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your primary use case for HelpSystems AutoMate?

We used the platform primarily for task automation, including transmitting EDR files. Additionally, we've utilized it for repetitive tasks, such as downloading web-based reports using the browser a...

See all answers

What is your experience regarding pricing and costs for Fortra Automate?

The starter pack was all we needed and was reasonable. Others were either more expensive or didn't do all that I wanted to do without an addon.

See all answers

What do you like most about SAP Contextor?

The standout features of SAP Intelligent RPA are its flexibility and integration capabilities.

See all answers

What is your experience regarding pricing and costs for SAP Contextor?

The pricing for SAP Intelligent RPA operates on a model that considers power usage and transactions per job. It is adaptable based on the number of cases and the specific needs of our business. The...

See all answers

What needs improvement with SAP Contextor?

The tool's licensing has been kind of a challenge. If the tool can bring up a usage-based licensing model, it would be really good. Even a flat rate kind of licensing model would be good, where, fo...

See all answers

Comparisons

Microsoft Power Automate vs Fortra's Automate

Compared 48% of the time

UiPath vs Fortra's Automate

Compared 36% of the time

Automation Anywhere vs Fortra's Automate

Compared 7% of the time

Blue Prism vs Fortra's Automate

Compared 4% of the time

MOVEit vs Fortra's Automate

Compared 4% of the time

More Fortra's Automate Competitors

UiPath vs SAP Intelligent RPA

Compared 41% of the time

Automation Anywhere vs SAP Intelligent RPA

Compared 25% of the time

Microsoft Power Automate vs SAP Intelligent RPA

Compared 13% of the time

Blue Prism Cloud vs SAP Intelligent RPA

Compared 10% of the time

Blue Prism vs SAP Intelligent RPA

Compared 4% of the time

More SAP Intelligent RPA Competitors

Product Reports

Buyer's Guide

Fortra's Automate

January 2025

Download Fortra's Automate product report

Buyer's Guide

SAP Intelligent RPA

December 2024

Download SAP Intelligent RPA product report

Also Known As

HelpSystems Automate, Automate

SAP Contextor, Contextor

Learn More

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Fortra

Video not available

SAP

Overview

Fortra's Automate is predominantly used in HR and operational departments for automating reports, file manipulation, and data processing. Key uses include automating repetitive tasks, integrating PDFs and emails, running scripts, processing large data sets, transforming file formats, synchronizing databases, managing job schedules, and transferring files.

Users commend Fortra's Automate for its ease of implementation and user-friendly drag-and-drop interface, which requires minimal technical skills for efficient bot deployment. The software is appreciated for its effective scheduling tools, reliable integration capabilities, and a wide range of functions such as file interaction, secure file transfers, and extensive automation without the need for coding. Businesses achieve significant time savings and simplified processes, bolstered by continuous updates and robust customer support.

What are the key features?

Scheduling Tools: Enables precise control and timing for automation tasks
Integration Capabilities: Seamlessly connects with various systems and software
File Interaction: Comprehensive functions for file manipulation and transfer
Secure Transfers: Ensures data safety during file transfers
User-Friendly: Minimal technical skills needed for deployment and use

What benefits should you look for in reviews?

Ease of Implementation: Fast and simple setup process
Time Savings: Reduces time spent on repetitive tasks
Process Simplification: Streamlines complex workflows
Customer Support: Access to continuous support and updates

In various industries such as healthcare, transportation, and payroll, Fortra's Automate automates workflows like invoice generation, data retrieval, data uploading, and insurance eligibility checks, enhancing efficiency and accuracy for HR and operational tasks.

SAP Intelligent Robotic Process Automation lets you automate enterprise business processes. Design process automations within the Cloud Studio by creating end-to-end workflows. Generate packages from these automations into the Cloud Factory powered by SAP BTP to configure and execute these packages with Agents. Agents running on workstations can work as a digital assistant (attended automation) or as a digital worker (unattended automation).

SAP Intelligent RPA enables business users and technologists to become citizen developers. With powerful yet intuitive low-code and no-code capabilities, the solution supports you in driving automation by tapping into the expertise of citizen developers.

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour

Buyer's Guide

Fortra's Automate vs. SAP Intelligent RPA

January 2025

Free Report: Fortra's Automate vs. SAP Intelligent RPA

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