Fortra's Automate vs SAP Intelligent RPA comparison

Why PeerSpot?

Fortra and SAP are both solutions in the Robotic Process Automation (RPA) category. Fortra is ranked #4 with an average rating of 8.7, while SAP is ranked #13 with an average rating of 7.0. Fortra holds a 2.7% mindshare in RPA, compared to SAP’s 1.6% mindshare. Additionally, 97% of Fortra users are willing to recommend the solution, compared to 87% of SAP users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 15, 2026

Fortra's Automate and SAP Intelligent RPA are key competitors in the automation solutions domain. Fortra's Automate seems to have the upper hand due to its user-friendly interface and affordability, making it ideal for small and medium enterprises.

Features: Fortra's Automate offers a no-code drag-and-drop interface, extensive integration capabilities with platforms like Microsoft Azure, and flexibility suitable for non-technical teams. SAP Intelligent RPA highlights its flexibility and integration with SAP systems, featuring strong orchestration and deployment capabilities.

Room for Improvement: Fortra's Automate could benefit from enhancements in web automation, better management of global variables, and improving OCR capabilities. SAP Intelligent RPA needs improved handling of unstructured data, enhanced error messaging, and additional built-in integrations.

Ease of Deployment and Customer Service: Fortra's Automate provides various deployment options like on-premises and hybrid cloud solutions, with a reputation for responsive customer support. SAP Intelligent RPA focuses on cloud deployment and offers prompt customer support, but needs to improve handling large-scale business processes.

Pricing and ROI: Fortra's Automate offers a competitive pricing model, charging per bot with strong ROI and quick implementation. SAP Intelligent RPA's pricing is flexible, adaptable to different usage needs, and also provides strong ROI through efficiency improvements.

To learn more, read our detailed Fortra's Automate vs. SAP Intelligent RPA Report (Updated: September 2026).

Buyer's Guide

Fortra's Automate vs. SAP Intelligent RPA

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of September 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 5.2%, down from 9.0% compared to the previous year. The mindshare of Fortra's Automate is 2.7%, up from 2.0% compared to the previous year. The mindshare of SAP Intelligent RPA is 1.6%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	5.2%
Fortra's Automate	2.7%
SAP Intelligent RPA	1.6%
Other	90.5%

Robotic Process Automation (RPA)

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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Jane Rachma Kiniti

IT Project Manager at Labo des histoires

Automate has streamlined workflows and increased efficiency with powerful automation

The best features of the solution are the flexible automation features, it is rich with beautiful connectors, and it is easy to use with little to no coding knowledge required to get started, so anybody can use the tool. The intuitive interface of Automate has an intuitive design, which makes it easy to learn and use even without a strong technical background, and it has a drag-and-drop interface, which makes everything so easy and straightforward. The error handling capabilities in complex automation tasks are powerful, as it handles all types of tasks, whether complex or simple. I've never faced any problems even when dealing with complex tasks, so everything is super smooth and highly reliable, even when dealing with big tasks, as it has never slowed down. Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows. The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies. It is also cost-saving. By minimizing manual labor, it decreases human errors that can lead to costly mistakes. By automating the tasks, it helps to save costs, and it also improves our accuracy by reducing these errors to ensure that tasks are done almost perfectly.

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Keerthana Jayathran

SAP BTP Developer at Wipro Limited

Offers integration of the document extraction service into SAP ALC, enabling the direct upload and extraction of details

I found that SAP Intelligent RPA can be somewhat unstable when using SAP GUI. When we upgraded from SAP GUI version 7.50 to version 7.70, we had to update our SAP Intelligent RPA screens even though the screens were the same. This was difficult and time-consuming. The one I would like to see is in context with the screens, if they are using the same SAP UI, and if it updates, it should not be changed. At least it should be able to identify the screen. There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, what the reason is, or what the criteria we are missing to add. A proper error message would be helpful.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"AA is a global market leader and the best RPA software to go with, in all aspects."

"Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation, with modern features to train documents ensuring high accuracy and repeatability over time."

"Many of our tasks are automated using AA and due to ease in handling, it becomes the first choice in terms of RPA tool."

"The simplicity of the tool is a plus point, as it does not require one to be from coding background to work on it."

"The solution has removed humans making errors while increasing our time savings, and we now have a lot more efficiencies in our process."

"The interface is a lot better than a lot of other tools which are out there."

"Automation Anywhere overall is a great tool for automation, as it provides a lot of flexibility to work with different other applications."

"What I appreciate the most about Automation Anywhere is that the end-user experience is superior to any of the other tools on the market that we've looked at."

More Automation Anywhere pros

"Automate helps me reduce manual work by automating tasks such as access keys and security rotations that we were not able to automate before, diminishing human dependency, and helps minimize errors."

"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."

"The best features of the solution are the flexible automation features, it is rich with beautiful connectors, and it is easy to use with little to no coding knowledge required to get started, so anybody can use the tool."

"Fortra's Automate has a user-friendly interface that is quite easy to understand for new use cases."

"The product effectively handles all the tasks we require."

"The installation of HelpSystems was not difficult at all; I'm not technically strong, however, I could do it myself without too many problems, and I found HelpSystems refreshingly easy to install compared to other platforms."

"Overall, the whole product is really nice and provides significant benefits."

"I can say it's a very good product, it has very good results and it is well suited for my requirements, and everything more or less I've been able to create in line with what the client requires."

More Fortra's Automate pros

"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."

"The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."

"The initial setup of SAP Contextor is easy."

"Scalability is fine. It is pretty nice."

"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."

"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."

"Contextor is a good solution for a Citrix environment."

"SAP Contextor has improved our organization by giving us better operational efficiency."

More SAP Intelligent RPA pros

Cons

"Automation Anywhere has a persistent click-related issue that can make automation difficult, particularly in unattended environments."

"One way Automation Anywhere can be improved is in ticketing."

"It is not able to use OCR effectively and has limited usability."

"The areas for room for improvement are always going to be around experience, making it even easier to get engaged, and get started. Because lowering that threshold to get started is what enables an additional set of problems to be solved."

"With Oracle and ServiceNow, there seem to be challenges. With SAP, it worked very well."

"Automation Anywhere can include database commands like insert row, bold row, etc commands in 11.x"

"The architecture and pro-code support for pro-code agents are areas that could use improvement, which they don't have currently."

"Automation Anywhere has some limitations."

More Automation Anywhere cons

"The areas that have room for improvement in Fortra's Automate include the reporting and analytics functionality, where the analytics could be more detailed."

"The documentation is not that great."

"One thing I dislike about Fortra's Automate is that it does not perform well with OCR software, which is optical character recognition."

"The documentation for errors needs improvement as many of the error messages we receive are very vague."

"Areas for improvement in Automate would be a more modern web-based workflow designer, an enhanced real-time monitoring dashboard, and built-in API integration tools for REST and SOAP."

"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."

"The technical support could be better. We suffer from language barriers, as we are in Argentina."

"Some companies have asked for voice integration. This is likely part of the roadmap."

More Fortra's Automate cons

"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."

"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."

"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."

"The support is expensive."

"I found that the SAP scripting of a program is easier than SAP Contextor."

"SAP Contextor could improve by automating some processes."

"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."

"The tool's licensing has been kind of a challenge...At the moment, the tool does not offer different licensing models to users."

More SAP Intelligent RPA cons

Pricing and Cost Advice

"It's cheapest among the competition, although bargaining is a must."

"The pricing is reasonable and one can achieve ROI faster when compared to other tools."

"The pricing is fair. My company is part of a big organization, so the pricing is very advantageous."

"My only suggestion in terms of pricing is very generic and that is to consider that as much as RPA saves cost and does automation, please get a realistic estimation done on whether you are really achieving any ROI over your investment with RPA."

"In most of the cases, the product value is very good. If the infrastructure, implementation, and framework are good, then generally, the client can get a good return on investment."

"We only deal in annual licenses. There are no pay-as-you-go licenses."

"It looks like it will be right around $115,000, not counting IQ Bot, which we won't renew until later."

"It's a bit expensive compared to other RPA tools on the market."

More Automation Anywhere pricing and cost advice

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"Once you buy the software, you just pay for the support for backend help."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

More Fortra's Automate pricing and cost advice

"The pricing is not that expensive. It is manageable."

"This is not a tool or software with a license as others are. The SaaS model is based on the usage of the tool."

"It all comes with a bundle right now. Having advanced features, it is competitively priced."

"The initial cost might seem higher, but over time, with continued use over five or ten years, the cost tends to decrease, making it a more economical choice."

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Top Industries

By visitors reading reviews

Outsourcing Company

15%

Financial Services Firm

12%

Comms Service Provider

10%

Manufacturing Company

10%

Financial Services Firm

11%

Manufacturing Company

Outsourcing Company

Computer Software Company

Financial Services Firm

11%

Manufacturing Company

11%

Construction Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	161
Midsize Enterprise	82
Large Enterprise	559

By reviewers
Company Size	Count
Small Business	33
Midsize Enterprise	13
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	1
Large Enterprise	4

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

What is your primary use case for HelpSystems AutoMate?

I mainly use Fortra's Automate to automate routine IT tasks and schedule workflows, which reduces manual work. I auto...

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What is your experience regarding pricing and costs for Fortra Automate?

The setup cost is free, but I believe it is a little expensive.

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What needs improvement with Fortra Automate?

Fortra's Automate could be improved as the reporting could be more flexible, and some advanced workflows could be eas...

See all answers

What needs improvement with SAP Contextor?

The tool's licensing has been kind of a challenge. If the tool can bring up a usage-based licensing model, it would b...

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What is your primary use case for SAP Contextor?

The inputs of SAP Intelligent RPA used to come from the process mining output. Whenever we connect process mining to ...

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What advice do you have for others considering SAP Contextor?

Speaking about bot creation and management features, I rate the tool as four out of five compared to the other market...

See all answers

Comparisons

UiPath Platform vs Automation Anywhere

Compared 11% of the time

Blue Prism vs Automation Anywhere

Compared 6% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 5% of the time

AutomationEdge vs Automation Anywhere

Compared 3% of the time

HyperScience vs Automation Anywhere

Compared 2% of the time

More Automation Anywhere Competitors

UiPath Platform vs Fortra's Automate

Compared 11% of the time

Microsoft Power Automate vs Fortra's Automate

Compared 8% of the time

Nintex RPA vs Fortra's Automate

Compared 4% of the time

OpenText Operations Orchestration vs Fortra's Automate

Compared 3% of the time

Blue Prism vs Fortra's Automate

Compared 3% of the time

More Fortra's Automate Competitors

UiPath Platform vs SAP Intelligent RPA

Compared 12% of the time

SAP Build Process Automation vs SAP Intelligent RPA

Compared 8% of the time

Microsoft Power Automate vs SAP Intelligent RPA

Compared 5% of the time

Redwood Software - Finance Automation Edition vs SAP Intelligent RPA

Compared 4% of the time

IBM Robotic Process Automation (RPA) vs SAP Intelligent RPA

Compared 3% of the time

More SAP Intelligent RPA Competitors

Product Reports

Buyer's Guide

Automation Anywhere

September 2026

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Buyer's Guide

Fortra's Automate

September 2026

Download Fortra's Automate product report

Buyer's Guide

SAP Intelligent RPA

August 2026

Download SAP Intelligent RPA product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

HelpSystems Automate, Automate

SAP Contextor, Contextor

Interactive Demo

Automation Anywhere

Demo not available

Fortra

Demo not available

SAP

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Fortra's Automate offers a user-friendly platform for task automation, featuring a drag-and-drop interface that aids in scheduling, file management, and integrating with services like Azure and AWS.

Fortra's Automate provides substantial ease in automating complex tasks through its intuitive design. It offers seamless integration capabilities, especially with Azure and AWS, and comes equipped with strong error handling. Cost-effective and requiring minimal coding, it supports a broad range of industries by effectively automating tasks such as HR operations, invoice management, and data processing across servers.

What features stand out in Fortra's Automate?

Drag-and-Drop Interface: Simplifies task setup and automation without deep coding expertise.
Scheduling and File Management: Ensures efficient, automated handling of tasks and file transfers.
Integration Capabilities: Works with platforms like Azure and AWS for enhanced performance.
Error Handling: Offers solid solutions to manage and resolve task execution errors.
Minimal Coding: Facilitates automation with limited coding requirements, broadening accessibility.

What benefits should users consider in reviews?

Cost-Effectiveness: Provides affordable licensing options for diverse businesses.
Operational Efficiency: Enhances productivity by automating repetitive tasks, reducing manual errors.
Versatility: Adapts well across sectors like banking, healthcare, and transportation.
Robust Support: Offers extensive assistance with automation features.
IT Compatibility: Easily integrates into existing IT infrastructures.

In industries such as healthcare and transportation, Fortra's Automate facilitates the automation of client management, HR operations, and data processing, boosting efficiency. Banks utilize it for managing extensive invoice workflows, while distribution sectors rely on its capabilities for insurance checks and system support. Its applicability across servers makes it a valuable tool for any sector seeking to reduce manual workload and improve task accuracy.

Fortra

SAP Intelligent RPA offers flexible automation with capabilities to manage attended and unattended tasks, seamlessly integrating with systems like CRM and providing robust scheduling solutions. Its ease of use in document extraction and web automation makes it adaptable for a variety of needs.

This platform is ideal for automating SAP-centric processes by improving efficiency in sectors such as accounting, procurement, and sales. It efficiently handles attended and unattended automation, streamlining actions in retail and wholesale sectors. Many companies utilize SAP Intelligent RPA to automate repetitive tasks such as sales order creation, enhancing the low-code capabilities within SAP environments. It's particularly beneficial in transactional operations and process mining insights.

What are the key features of SAP Intelligent RPA?

Seamless Integration: Connects effortlessly with systems like CRM for improved process automation.
Flexible Task Management: Supports both attended and unattended automation.
Orchestration and Job Factory: Simplifies scheduling and task management.
Document Extraction: Offers user-friendly tools for efficient data handling.
Web Automation: Enhances ease of use for online task execution.

What benefits should users look for in reviews?

Ease of Use: Minimal technical setup and adaptable process integration.
Language Support: Includes languages like Python for custom script creation.
Data Connectivity: Effective in connecting data across multiple systems.
Efficient Low-Code Environment: Reduces development time with easy-to-use tools.

SAP Intelligent RPA is primarily implemented to optimize SAP-centric processes, enhancing operational efficiency in industries like retail and wholesale. Companies automate tasks like sales order creation and material master creation with ease, benefiting from increased process efficiency within SAP environments and better handling of transactional operations.

SAP

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour

Buyer's Guide

Fortra's Automate vs. SAP Intelligent RPA

September 2026

Free Report: Fortra's Automate vs. SAP Intelligent RPA

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