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Fortra's Automate vs SAP Intelligent RPA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's Automate
Ranking in Robotic Process Automation (RPA)
4th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
40
Ranking in other categories
Business Orchestration and Automation Technologies (7th)
SAP Intelligent RPA
Ranking in Robotic Process Automation (RPA)
14th
Average Rating
7.2
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Robotic Process Automation (RPA) category, the mindshare of Fortra's Automate is 2.8%, up from 1.6% compared to the previous year. The mindshare of SAP Intelligent RPA is 1.9%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Fortra's Automate2.8%
SAP Intelligent RPA1.9%
Other95.3%
Robotic Process Automation (RPA)
 

Featured Reviews

Jane Rachma Kiniti - PeerSpot reviewer
IT Project Manager at Labo des histoires
Automate has streamlined workflows and increased efficiency with powerful automation
The best features of the solution are the flexible automation features, it is rich with beautiful connectors, and it is easy to use with little to no coding knowledge required to get started, so anybody can use the tool. The intuitive interface of Automate has an intuitive design, which makes it easy to learn and use even without a strong technical background, and it has a drag-and-drop interface, which makes everything so easy and straightforward. The error handling capabilities in complex automation tasks are powerful, as it handles all types of tasks, whether complex or simple. I've never faced any problems even when dealing with complex tasks, so everything is super smooth and highly reliable, even when dealing with big tasks, as it has never slowed down. Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows. The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies. It is also cost-saving. By minimizing manual labor, it decreases human errors that can lead to costly mistakes. By automating the tasks, it helps to save costs, and it also improves our accuracy by reducing these errors to ensure that tasks are done almost perfectly.
SS
RPA Technical Solution Lead at Infomentum
Helps automate processes but needs to offer different licensing models to users
Right now, I am not working on process mining at the minute. Before I switched to the company, I worked extremely closely with the process mining tool from UiPath, SAP BTP, and the process mining that they had created. I am working with MuleSoft Automation and Anypoint. We are not doing any sort of process mining at the minute, but in my company, because MuleSoft is one of the only RPA tools that we are looking at, we have another application called Appian that we are trying to explore now. Appian has process mining capability, which is why we thought we would look at it along with AI capabilities.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, this is a pretty nice product and I really recommend it because it is very easy to use."
"The ability to connect to websites and pull data is the solution's most valuable feature."
"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"Automate helps me reduce manual work by automating tasks such as access keys and security rotations that we were not able to automate before, diminishing human dependency, and helps minimize errors."
"Fortra's Automate has a user-friendly interface that is quite easy to understand for new use cases."
"I can say it's a very good product, it has very good results and it is well suited for my requirements, and everything more or less I've been able to create in line with what the client requires."
"The drag and drop workflow builder is what I genuinely appreciate about Fortra's Automate, as it allows me to sketch out logic the way I am thinking about it, is visual, reduces the back and forth of writing scripts from scratch, and is quite friendly for people who are not hardcore developers."
"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."
"Contextor is a good solution for a Citrix environment."
"The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."
"Scalability is fine. It is pretty nice."
"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."
"The initial setup of SAP Contextor is easy."
"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."
"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."
 

Cons

"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."
"The user interface could be slightly enhanced to make it more modern."
"There are newer AWS services such as Lambda or Security Hub that security analysts use to detect malicious traffic or alerts, but the integration is not available for these, so we still rely on custom scripting because there are no options for drag-and-drop with these newer services."
"The technical support could be better. We suffer from language barriers, as we are in Argentina."
"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."
"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."
"I currently have three bugs open with them that I don't know if they are addressed in the new release."
"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."
"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."
"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."
"I found that the SAP scripting of a program is easier than SAP Contextor."
"SAP Contextor could improve by automating some processes."
"The support is expensive."
"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."
"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."
"The tool's licensing has been kind of a challenge...At the moment, the tool does not offer different licensing models to users."
 

Pricing and Cost Advice

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"It comes with a package that costs approximately $20,000 USD per year."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"Once you buy the software, you just pay for the support for backend help."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"The initial cost might seem higher, but over time, with continued use over five or ten years, the cost tends to decrease, making it a more economical choice."
"It all comes with a bundle right now. Having advanced features, it is competitively priced."
"The pricing is not that expensive. It is manageable."
"This is not a tool or software with a license as others are. The SaaS model is based on the usage of the tool."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
7%
Outsourcing Company
6%
Manufacturing Company
12%
Financial Services Firm
9%
Construction Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise9
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

What is your primary use case for HelpSystems AutoMate?
I use Fortra's Automate primarily for RPA-based task automation, including file handling, data extraction, and system-to-system workflows. It helps automate repetitive IT and business processes, re...
What is your experience regarding pricing and costs for Fortra Automate?
Pricing and licensing for Fortra's Automate are flexible but largely custom or quote-based, which works well for enterprise and managed service provider models. The pricing is a bit on the higher s...
What needs improvement with Fortra Automate?
Fortra's Automate can be improved with enhancements in native cloud integrations for AWS, Azure, and GCP, along with stronger API orchestration to improve hybrid use cases. More granular monitoring...
What needs improvement with SAP Contextor?
The tool's licensing has been kind of a challenge. If the tool can bring up a usage-based licensing model, it would be really good. Even a flat rate kind of licensing model would be good, where, fo...
What is your primary use case for SAP Contextor?
The inputs of SAP Intelligent RPA used to come from the process mining output. Whenever we connect process mining to the SAP instances, their SAP instances give us what processes, where the bottlen...
What advice do you have for others considering SAP Contextor?
Speaking about bot creation and management features, I rate the tool as four out of five compared to the other market leaders. UiPath is much better, but SAP is not very far behind. For SAP Intelli...
 

Also Known As

HelpSystems Automate, Automate
SAP Contextor, Contextor
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour
Find out what your peers are saying about Fortra's Automate vs. SAP Intelligent RPA and other solutions. Updated: April 2026.
892,776 professionals have used our research since 2012.