No more typing reviews! Try our Samantha, our new voice AI agent.

Fortra's Automate vs SAP Intelligent RPA comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Robotic Process Automation (RPA)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
663
Ranking in other categories
Business Process Management (BPM) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Fortra's Automate
Ranking in Robotic Process Automation (RPA)
4th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
45
Ranking in other categories
Business Orchestration and Automation Technologies (5th)
SAP Intelligent RPA
Ranking in Robotic Process Automation (RPA)
13th
Average Rating
7.2
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 5.5%, down from 9.6% compared to the previous year. The mindshare of Fortra's Automate is 2.8%, up from 1.8% compared to the previous year. The mindshare of SAP Intelligent RPA is 1.7%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere5.5%
Fortra's Automate2.8%
SAP Intelligent RPA1.7%
Other90.0%
Robotic Process Automation (RPA)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Anthony Tuhame - PeerSpot reviewer
IT Manager at Everseen
Automation has reduced night-time server checks and now manages reporting and cloud monitoring
The downsides I normally mention about Fortra's Automate are about reports and deep analytics. While Fortra's Automate can manage our servers, it can give you a problem report that says what happened, but it doesn't give you a clear picture of why it happened or how many times your servers went offline. This pushes us to get another third-party tool. We have to generate those simple reports from Fortra's Automate and push them to another software in Tableau. We use Tableau for analytics to analyze that data and understand what the trends are, what the instance is telling us, and what the clear problem is. It lacks that deep analytics feature. Additionally, I am not impressed with the interface, as it feels outdated and it has taken a long time to see any updates or changes. I believe those are the two downsides, but the customer support is adequate.
SS
RPA Technical Solution Lead at Infomentum
Helps automate processes but needs to offer different licensing models to users
Right now, I am not working on process mining at the minute. Before I switched to the company, I worked extremely closely with the process mining tool from UiPath, SAP BTP, and the process mining that they had created. I am working with MuleSoft Automation and Anypoint. We are not doing any sort of process mining at the minute, but in my company, because MuleSoft is one of the only RPA tools that we are looking at, we have another application called Appian that we are trying to explore now. Appian has process mining capability, which is why we thought we would look at it along with AI capabilities.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features for us are the Image Recognition and Object Cloning. We used this feature to automate our web-based tasks with repetitive actions or complex conditions. These features are very easy to use and do not require you to have deep knowledge in programming to understand since it has a drop and drag feature used to control it."
"Automation Anywhere is fully configurable."
"AA is a global market leader and the best RPA software to go with, in all aspects."
"We were able to replace a lot of the manual and data entry workload that our accounts payable clerks were doing, and the work that was done before by this original group can now be done by four people."
"The Capture command has been a lifesaver for me in each of my use cases and the advanced Excel functionalities like running macro, reading and manipulating data, etc. It allows the bot creator to leverage the inbuilt functionalities that AA2019 has to offer to a great extent."
"In human resources, we created several core SAP systems so that the basic users in human resources can reduce redundancies by 10 times with very little cost."
"I found the new feature of integrating Python and HTML the most valuable."
"From an SAP point of view, we have in-built features. They have integrated everything together, so it's much easier for us to use that."
"Customers of AutoMate will realize their ROI within 90 to 120 days from their go-live date."
"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."
"The solution saves us a lot of time; we use it hourly for repetitive tasks dealing with 14,000 files, and Automate handles that well."
"The drag and drop workflow builder is what I genuinely appreciate about Fortra's Automate, as it allows me to sketch out logic the way I am thinking about it, is visual, reduces the back and forth of writing scripts from scratch, and is quite friendly for people who are not hardcore developers."
"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."
"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."
"The intuitive interface of Automate has an intuitive design which makes it easy to learn and use even without a strong technical background, and it has a drag and drop interface which makes everything so easy and straightforward."
"The licensing of the product is very good; you only need to license it once and then you have it forever, which makes the product quite affordable."
"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."
"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."
"Scalability is fine. It is pretty nice."
"The initial setup of SAP Contextor is easy."
"It is a stable solution...It is a scalable solution."
"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."
"The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."
"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."
 

Cons

"They continue to release new features, but end users struggle to adapt to them."
"As a developer, I find Automation Anywhere's bot editor riddled with minor workflow issues that hinder productivity."
"In my opinion, there are always areas for improvement in Automation Anywhere, and they are continuously working on enhancements."
"Unwanted windows are popping up. We have to train a bot to recognize the window if it comes up, know what it is, and click it. If it is interrupting our bot, I just want to avoid that window, because I am getting failed logs."
"One of the important drawbacks of Automation Anywhere is that it needs to be able to show the automated process as a single flowchart."
"With the user interface, a lot of the parts of it I really like, but there are some things that could be made a little simpler. A little less clicking around here and dragging over there to use."
"My current and previous companies have had stability issues."
"Automation Anywhere needs to have more testing tools to improve the testing portion of the solution."
"The user interface could be slightly enhanced to make it more modern."
"If Fortra's Automate could add more logging in jobs, that could be helpful."
"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"They do not encrypt passwords, so this is an issue with HIPAA compliance."
"One thing I dislike about Fortra's Automate is that it does not perform well with OCR software, which is optical character recognition."
"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."
"The technical support could be better. We suffer from language barriers, as we are in Argentina."
"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."
"The tool's licensing has been kind of a challenge...At the moment, the tool does not offer different licensing models to users."
"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."
"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."
"The support is expensive."
"I found that the SAP scripting of a program is easier than SAP Contextor."
"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."
"SAP Contextor could improve by automating some processes."
 

Pricing and Cost Advice

"The certifications are free of cost."
"Automation Anywhere pricing and licensing are competitive compared to the other automation vendors."
"The pricing is a bit higher."
"The price of Automation Anywhere is a little higher than some of the competition, such as UiPath. However, depending on the use case and other factors we are able to receive some discounts."
"The setup cost for this is onetime and licensing is based on your choice of product."
"Our annual licensing costs are about $500,000."
"We have saved time and money using this solution."
"The control room access gives the ability to create different roles, which helps when purchasing additional licensing."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"Once you buy the software, you just pay for the support for backend help."
"It comes with a package that costs approximately $20,000 USD per year."
"The pricing is not that expensive. It is manageable."
"This is not a tool or software with a license as others are. The SaaS model is based on the usage of the tool."
"The initial cost might seem higher, but over time, with continued use over five or ten years, the cost tends to decrease, making it a more economical choice."
"It all comes with a bundle right now. Having advanced features, it is competitively priced."
report
Use our free recommendation engine to learn which Robotic Process Automation (RPA) solutions are best for your needs.
905,601 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
12%
Construction Company
10%
Outsourcing Company
9%
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
7%
Outsourcing Company
7%
Manufacturing Company
12%
Financial Services Firm
10%
Construction Company
9%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business159
Midsize Enterprise81
Large Enterprise554
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise14
Large Enterprise10
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your primary use case for HelpSystems AutoMate?
I use Fortra's Automate to automate our workflows and reports mainly. For example, we normally task it to generate an...
What is your experience regarding pricing and costs for Fortra Automate?
When we installed Fortra's Automate, I was present. We use Automate Plus, and we are running about 20 bots or instanc...
What needs improvement with Fortra Automate?
The interface of Fortra's Automate is similar to GoAnywhere. I am not completely pleased with it, although it is intu...
What needs improvement with SAP Contextor?
The tool's licensing has been kind of a challenge. If the tool can bring up a usage-based licensing model, it would b...
What is your primary use case for SAP Contextor?
The inputs of SAP Intelligent RPA used to come from the process mining output. Whenever we connect process mining to ...
What advice do you have for others considering SAP Contextor?
Speaking about bot creation and management features, I rate the tool as four out of five compared to the other market...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
HelpSystems Automate, Automate
SAP Contextor, Contextor
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour
Find out what your peers are saying about Fortra's Automate vs. SAP Intelligent RPA and other solutions. Updated: June 2026.
905,601 professionals have used our research since 2012.