Fortra's JAMS vs OpCon comparison

Fortra and SMA Technologies are both solutions in the Workload Automation category. Fortra is ranked #4 with an average rating of 8.7, while SMA Technologies is ranked #10 with an average rating of 9.1. Fortra holds a 1.7% mindshare in WA, compared to SMA Technologies’s 2.0% mindshare. Additionally, 96% of Fortra users are willing to recommend the solution, compared to 97% of SMA Technologies users who would recommend it.

Fortra's JAMS

Read 34 Fortra's JAMS reviews

1,879 Views
510 Comparison Views

96% willing to recommend

OpCon

Read 59 OpCon reviews

2,007 Views
812 Comparison Views

97% willing to recommend

Fortra's JAMS

OpCon

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 24, 2024

We performed a comparison between Fortra's JAMS and OpCon based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

Features: Fortra's JAMS is highly regarded for its effective job dependency tracking, visual representation of dependencies, warning and notification system, management of intricate scheduling needs, and comprehensive logging functionality. OpCon is praised for its adaptability, integration capabilities, self-service functionality, and automation capabilities.

Fortra's JAMS client interface lacks intuitiveness and options retrieval, while OpCon's web-based interface, Solution Manager, lacks functionality. Fortra's JAMS would benefit from a comprehensive training resource, whereas OpCon needs better documentation for upgrading.

Service and Support: Fortra's JAMS customer service receives high praise for being responsive, knowledgeable, and helpful. Customers appreciate the promptness of their responses and the availability of documentation and training resources. OpCon's customer service is also well-regarded, with customers praising the technical support team's ability to provide timely solutions and prevent disruptions. However, there have been occasional delays in issue resolution.

Ease of Deployment: Users find the initial setup for Fortra's JAMS to be simple and clear. The setup process for OpCon can be intricate and necessitates close collaboration with SMA consultants to achieve success.

Pricing: The cost of setting up Fortra's JAMS product is not specified, while OpCon is recognized as a pricey and intricate solution that demands a learning curve.

ROI: Fortra's JAMS saves time, boosts productivity, and is cost-effective. OpCon also delivers a high ROI by automating tasks, reducing the need for additional staff, and saving man-hours. OpCon also delivers a high ROI by automating tasks, reducing the need for additional staff, and saving man-hours.

Comparison Results: Fortra's JAMS receives positive user feedback compared to OpCon. Users appreciate JAMS for its simple setup, ability to handle job dependencies, automation capabilities, support and interactive agents, code-driven automation, flexible scheduling, and detailed logging for troubleshooting. JAMS is also seen as a valuable investment with a good return and earns high ratings for its responsive and knowledgeable customer service.

To learn more, read our detailed Fortra's JAMS vs. OpCon Report (Updated: January 2025).

Buyer's Guide

Fortra's JAMS vs. OpCon

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortra's JAMS

Ranking in Workload Automation

4th

Average Rating

8.8

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

OpCon

Ranking in Workload Automation

10th

Average Rating

9.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2025, in the Workload Automation category, the mindshare of Fortra's JAMS is 1.7%, up from 1.6% compared to the previous year. The mindshare of OpCon is 2.0%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Workload Automation

Featured Reviews

Rob Grafrath

VP, Enterprise Systems at Capio

We can scale up our organization's scheduling and automation without having to add staff to the department

The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that was hard-won knowledge. If I ever lose this developer, I would be hard-pressed to find anyone who could create JAMS custom execution methods as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods. I really think that they could benefit greatly by being much more transparent about C# development, maybe by making a JAMS cookbook or a developer portal where they could throw ideas at each other. One of my complaints with the marketing around JAMS is that it says things like, "It integrates with Teams". They talk about integrating with a lot of things, but marketing doesn't tell you that they are talking about JAMS running PowerShell jobs. Since PowerShell can automate things like SharePoint and Teams, that is how marketing gets away with saying it has so many integrations. JAMS doesn't have as many built-in integrations as they advertise. I think they should build more of them, and improve on the ones they have built.

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Jose Rivera Hernandez

Senior VP of Technology at Triangle Credit Union

Helps automate all kinds of jobs and it's worth the price because it saves a lot of time and money

One problem that I had with them when we got SMA Technologies is that sometimes the jobs fail, but they automatically restart. SMA Technologies automatically gets a notification that the job has failed, and they restart it on their end, so now, we have the job restarting twice. There were times when we came into the office in the morning, and we had two files because the job ran twice. I do not know if the system can prevent a job from running the second time. If a job has run successfully, or it is running, it should not run again.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable aspect of JAMS is its robustness."

"JAMS is easier to use and cheaper than our previous solution. The installation is more straightforward, and JAMS has a graphical user interface, so it's more accessible."

"The most valuable feature is the easily accessible data in the database because we run a lot of SQL scripting against the database."

"It's a full-featured job scheduling tool. The part that I liked the best was the support team. This tool was new, and we were all learning it and setting up the different jobs that were complex in nature. Their support team was very responsive in helping us out through the setup and resolving the issues. They have been incredibly awesome."

"We looked at other companies, like VisualCron, that were cheaper, but one of the main sticking points was the fact that they wouldn't have provided a central location for us to monitor across all servers. That was one of the biggest selling points of JAMS."

"JAMS has helped save IT staff time by automating tasks previously performed with scripts, and its scheduling feature has been particularly useful."

"The product is easy to use."

"While I appreciate the other features, the agent stands out for its ease of installation and configuration for JAMS monitoring."

More Fortra's JAMS pros

"Among the numerous valuable features, one standout capability is the implementation of self-service buttons."

"The biggest example in which OpCon has improved my organization is that we have to download and process files from the federal reserve several times a day. If we don't do it in a certain timeframe, we can be penalized. It's the fact that we can download these files, process them, get our accounting teams the information they need to work the exceptions that is one of the most important roles."

"It makes everything simpler. Once OpCon is in, it just repeats itself day after day. We don't have to worry about whether a process will be missed. It will run every single time. We are not dropping jobs or missing stuff. When you have multiple institutions, it's very easy to miss jobs. You get on a roll, start doing things, and then forget somebody. With OpCon, everything is done."

"The most valuable features are its integration into Windows, into VM, and into AIX, as well as SQL."

"The stability of this solution is awesome. It's the only product I've ever seen that you can actually build to fix itself if it has a problem. You'll build something and, if you find an issue, you can say, 'Hey, if this happens again, do this to correct it.'"

"We have found it scales very well. We run thousands of thousands of jobs every day, and sometimes thousands of jobs in a few hours."

"One of the advantages of OpCon is the ability to use the API and web services. We couldn't do that with our previous solution. We have been able to change our procedure for ticketing. When a job is down, we can immediately create a ticket from OpCon in our ticketing solution, which is ServiceNow, using the web services."

"It has streamlined operations, specifically with the timing of our processes. We don't have to worry about if things are going to run at a certain time. The automation allows us to say, "Okay, we want this to run at this time, and this to not run until that is done." So, it has really streamlined the accuracy and timeline of when jobs run throughout the day."

More OpCon pros

Cons

"It is important to receive notifications if a charged job fails and SQL is halted. JAMS does not provide halted notifications by default, which is a critical feature that needs to be added."

"The client is horrible. Every time JAMS puts out a survey on what they can improve, I always say, "The client: When you are setting up jobs, it is quite horrible." The response has been, "Well, we are just using the Windows foundation," and I am like, "Why isn't it only your product?" We can get around it now that we know its quirks, but it is not the most user-friendly of tools out there. The UI is completely unintuitive. We had to go and open up a support ticket with JAMS just to get something back. It is not user-friendly at all."

"One thing that I know that the JAMS people said that they were working on that would be huge for us is a search capability so that you could search for tasks. It may be available in version 7 or in a future release of 7. I think that's on their roadmap. But right now, for us to do a search, we have to search through database queries."

"The error messages from JAMS often need clarification, hindering our ability to resolve issues swiftly."

"Improvements could be made in the service desk's knowledge and communication skills among engineers to better address customer needs and ensure issues are fully resolved."

"It does validations when you try to delete an object and if there are any dependencies in place, the deletion process will not proceed... there is no information provided as to what it was that caused the validation to fail... it's quite a tedious process to find which object is getting in the way."

"Fortra is getting much better with documentation and examples, but there is still room for improvement."

"The product does not allow the users to cut and paste the job names from the screen."

More Fortra's JAMS cons

"At first, it's a little clunky, but once you learn it, it actually is very simple. You have to get over that initial learning hump."

"We would like a display of the created date, created by, and last modified date, as well as modified by."

"The initial setup was fairly complex."

"There is one feature that has been a difficult problem, and right now, OpCon can't do it. I'm not sure if it should be expected to, but we have tried to get it to where it could start a process on an external database."

"Licensing would be the first part I would overhaul. Each time a new licensing paradigm comes out, more features are removed and costs are added. They "add" features that are rarely used and increase charges for the number of jobs run. I'm sure someone in finance got a raise for their brilliance but the end-users won't thank them one bit. Expect price hikes and threats when you hold them to account at every opportunity."

"There is some difficulty with the ease of use when I don't have some of the templates that were already created. More templates would be great. Non-core featured templates are my biggest struggle."

"The solution has quite a learning curve for beginners. It's challenging. I wouldn't rate it as super-easy to automate processes. It's medium-weight. I've used more complex software, but I've used simpler software."

"I believe there's room for improvement, and while I think it's something they are considering, I would welcome seeing OpCon integrate with a broader range of systems and third-party products."

More OpCon cons

Pricing and Cost Advice

"The pricing of JAMS has not been an issue for us, as it has allowed us to save time."

"All licensing models are a little overpriced, but JAMS offers a good value, especially given their support response times and ability to handle unforeseen issues like the SFTP transfers. I hope to find more use cases to get a better bang for our buck."

"The product is reasonably priced, and we don't have any add-ons."

"JAMS is relatively inexpensive, with additional costs only incurred for tags, other services, and optional support renewals."

"Our licensing is pretty cheap because we have a state solution. So, we pay only $1,000 a year."

"Definitely check how many single processes you want to run and count them as jobs. That is how you would work out your pricing on JAMS. For example, if you're running a number of commands and you can put them all into one script and run that script, you can count that as one job."

"For what it does, the product is priced very well."

"There are no additional costs other than the license for Fortra's JAMS which is affordable."

More Fortra's JAMS pricing and cost advice

"It used to be per machine, so we had X number of devices licensed. Now it's not. If we had a lot of machines, the new license might've decreased the cost. Unfortunately, we didn't see the same gains."

"While the overall cost is reasonable, I'm interested in exploring options for making the managed automation solution, specifically the mass solution, more cost-effective."

"SMA is big on free training. They do monthly training down at their headquarter office. As long as you own the product, the only thing you pay for is your employees' travel expenses. The training is free. They are willing to train people and give them the knowledge. That way, you are equipped to do what you need to do."

"The purchasing price was in the $30,000 or $40,000 range, but I don't remember how much of that was licensing or installation and how it was broken out."

"Compared to AutoSys and ISE, OpCon was a lot cheaper to put in. AutoSys is hundreds of thousands of dollars to just install it because they don't have an interface into our system. You have to teach them what your system does."

"The pricing is over $100,000 for our credit union and I believe it's $89,000 for our clients, in total, annually."

"Operating OpCon comes with a cost."

"Yearly, we're paying about $62,000. OpCon has an all-inclusive feature and module license, but you pay per task."

More OpCon pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Computer Software Company

15%

Healthcare Company

10%

Manufacturing Company

Computer Software Company

42%

Financial Services Firm

22%

Government

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about JAMS?

I find the historical tracking feature of JAMS invaluable for reviewing past events.

See all answers

What is your experience regarding pricing and costs for JAMS?

Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra. Previously, both Help Systems and MVP offered more favorable pricing and licensing terms. However, Fo...

See all answers

What needs improvement with JAMS?

The monitoring of the JAMS product and its performance is an area of concern for me. I also need better tools to adopt version seven. Another area for improvement would be the addition of source co...

See all answers

What do you like most about OpCon?

My favorite feature is the dashboard feature, which shows jobs that are running, and completed, any failures, and provides dashboard reporting.

See all answers

What is your experience regarding pricing and costs for OpCon?

I am the one who signs the contract. In the beginning, when I started working here, it seemed very expensive, but after I learned everything that it does, I found it worth the price. I would recomm...

See all answers

What needs improvement with OpCon?

See all answers

Comparisons

Control-M vs Fortra's JAMS

Compared 27% of the time

Redwood RunMyJobs vs Fortra's JAMS

Compared 19% of the time

AutoSys Workload Automation vs Fortra's JAMS

Compared 14% of the time

Stonebranch vs Fortra's JAMS

Compared 9% of the time

VisualCron vs Fortra's JAMS

Compared 9% of the time

More Fortra's JAMS Competitors

Control-M vs OpCon

Compared 35% of the time

Automic Automation vs OpCon

Compared 14% of the time

AutoSys Workload Automation vs OpCon

Compared 12% of the time

VisualCron vs OpCon

Compared 9% of the time

UiPath vs OpCon

Compared 8% of the time

More OpCon Competitors

Product Reports

Buyer's Guide

Fortra's JAMS

February 2025

Download Fortra's JAMS product report

Buyer's Guide

OpCon

February 2025

Download OpCon product report

Overview

Fortra's JAMS is a powerful tool for workflow automation, batch job scheduling, file transfer, and centralizing tasks, enabling streamlined job management and monitoring from a single console across multiple servers and systems.

Widely used for scheduling SSIS jobs, SQL Server stored procedures, Python scripts, and FTP jobs, Fortra's JAMS offers comprehensive solutions for data manipulation, reporting, backup tasks, and job coordination. Organizations automate file movements, database maintenance, and nightly processes, providing a centralized platform for job management and monitoring across servers and environments.

What are the most important features of Fortra's JAMS?

Planning Capabilities: Efficiently plan and coordinate job schedules.
Job Dependency Management: Manage dependencies between jobs to ensure proper execution order.
Batch Scheduling: Automate and schedule batch jobs seamlessly.
Single Pane of Glass: Centralized console for tracking all automation tasks.
Interactive Agents: Deploy agents for interactive job management.
Natural Language Scheduling: Create schedules using natural language commands.
Custom Execution Methods: Implement custom methods for job execution.
PowerShell Integration: Integrate with PowerShell for enhanced scripting capabilities.
Exception Handling: Robust handling of job exceptions to minimize disruptions.
Monitoring and Historical Views: Comprehensive monitoring and historical job views for better oversight.
Extensibility: Extend the platform to meet specific needs.
File Watching: Monitor files and trigger jobs based on changes.
Complex Scheduling: Handle intricate scheduling requirements for diverse scenarios.

What are the main benefits of using Fortra's JAMS?

Centralized Control: Manage all jobs from a single console.
Efficiency: Increase efficiency by automating repetitive tasks.
Scalability: Easily scale job management across multiple servers.
Reduced Errors: Minimize human errors through automation.
Improved Monitoring: Benefit from robust monitoring and alerting options.
Customizability: Tailor workflows and schedules to specific needs.
Integration: Seamlessly integrate with a wide range of applications and systems.
Time Savings: Save time with efficient job scheduling and execution.

In industries like finance, healthcare, and manufacturing, Fortra's JAMS enables seamless automation of critical tasks, ensuring data integrity, compliance, and operational efficiency. Whether it's automating nightly batch processing for financial transactions, managing data flows in healthcare, or coordinating manufacturing processes, Fortra's JAMS provides a robust solution to enhance productivity and reliability.

Fortra

OpCon automates batch processing, core system operations, file transfers, and daily processing. Integrated across Unisys, Windows, and cloud systems, OpCon is used in financial institutions, credit unions, and multi-platform environments for job scheduling, report generation, SQL queries, scripting, and FTP processes, handling thousands of jobs daily.

Users value OpCon for comprehensive automation capabilities, particularly the scheduling feature that allows advance planning and streamlined workflows. The self-service functionality enables non-IT staff to manage tasks efficiently. OpCon's integration with core banking systems, robust job management, and error notification system significantly improve operational efficiency. Features like Solution Manager enhance accessibility and control, ensuring process continuity and ease of use.

What are the Key Features of OpCon?

Advanced Scheduling: Allows users to plan and automate workflows efficiently.
Self-Service Functionality: Empowers non-IT staff to manage tasks independently.
Integration with Core Systems: Works seamlessly with core banking systems and other platforms.
Error Notifications: Provides robust error management and notifications for quick resolution.
Solution Manager: Enhances control and accessibility for managing automated processes.

What Benefits Should You Look for in Reviews?

Operational Efficiency: Users often report improved operational performance and reduced manual effort.
Time Savings: Automation of repetitive tasks leads to significant time savings.
Improved Accuracy: Automated systems minimize human error, leading to higher accuracy in processes.
Cost Reduction: Optimized resource usage results in cost savings.
Enhanced Flexibility: Customizable workflows meet unique business requirements.

Users find OpCon complex with a steep learning curve. Desired improvements include better separation of environments, enhanced graphical display, finer user authorization, simpler notification and alerts, more templates, increased web functionality, seamless interface, integration tools, online training, smoother scheduling, better reporting, mobile accessibility, smarter self-service, improved mainframe support, and integration with third-party systems. Pricing model and licensing could be more streamlined.

In financial institutions and credit unions, OpCon is implemented to handle thousands of daily jobs, automate internal processes, and integrate workflows across various platforms. It ensures secure file transfers, generates detailed reports, executes SQL queries, and supports seamless third-party integrations.

SMA Technologies

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital

LOHR, Carnival Cruise Lines, Herbalife, Digital Federal Credit Union, Synergent, Frandsen Bank & Trust

Buyer's Guide

Fortra's JAMS vs. OpCon

January 2025

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