Fortra's JAMS vs Tidal by Redwood comparison

Fortra and Tidal Software by Redwood are both solutions in the Workload Automation category. Fortra is ranked #5 with an average rating of 8.9, while Tidal Software by Redwood is ranked #4 with an average rating of 9.5. Fortra holds a 1.6% mindshare in WA, compared to Tidal Software by Redwood’s 3.3% mindshare. Additionally, 96% of Fortra users are willing to recommend the solution, compared to 97% of Tidal Software by Redwood users who would recommend it.

Fortra's JAMS

Read 33 Fortra's JAMS reviews

1,969 Views
577 Comparison Views

96% willing to recommend

Tidal by Redwood

Read 37 Tidal by Redwood reviews

3,711 Views
1,419 Comparison Views

97% willing to recommend

Fortra's JAMS

Tidal by Redwood

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 30, 2024

Our latest evaluation compares Fortra's JAMS and Tidal by Redwood, two prominent Workload Automation Solutions, drawing insights from user reviews on PeerSpot.

Tidal offers robust workload management, scalable, event-driven scheduling, and graphical views regarding valuable features. Its integration capabilities with systems like ServiceNow and JD Edwards are particularly notable. JAMS is recognized for its effective tracking and visualization of job dependencies, user interface, and PowerShell capabilities.

However, both products have areas for improvement. Tidal could benefit from a more intuitive GUI, simplified licensing, AI and enhanced reporting capabilities. JAMS needs more precise documentation, especially for custom execution methods and better integration transparency. A global search feature and a fully web-based client are also suggested enhancements.

Looking at pricing and ROI, Tidal is praised for its predictable costs and value for functionality despite the complexity of licensing and adapters. JAMS is seen as reasonably priced with scalable licensing options, offering significant time and cost savings.

Ease of deployment is a highlight for both; Tidal is commended for its straightforward setup, involving minimal maintenance and a learning curve of just one to two hours, resulting in a three-week deployment timeframe. Similarly, JAMS is appreciated for its easy installation and configuration. Users could easily follow webpage instructions, with setup completed within hours and a native installation of SQL Express being a convenient feature.

Tidal users shared that customer service is responsive and knowledgeable. JAMS receives accolades for its quick, effective support and various communication channels.

In summary, both Tidal and JAMS are robust workload automation solutions with distinct strengths and minor areas for improvement. Their ease of deployment, feature sets, pricing, ROI, and customer service are well-regarded, making them competitive choices in their domain.

To learn more, read our detailed Fortra's JAMS vs. Tidal by Redwood Report (Updated: October 2024).

Buyer's Guide

Fortra's JAMS vs. Tidal by Redwood

October 2024

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Categories and Ranking

Fortra's JAMS

Ranking in Workload Automation

5th

Average Rating

9.0

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Tidal by Redwood

Ranking in Workload Automation

4th

Average Rating

9.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2024, in the Workload Automation category, the mindshare of Fortra's JAMS is 1.6%, down from 1.9% compared to the previous year. The mindshare of Tidal by Redwood is 3.3%, down from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Workload Automation

Featured Reviews

Rob Grafrath

VP, Enterprise Systems at Capio

We can scale up our organization's scheduling and automation without having to add staff to the department

The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that was hard-won knowledge. If I ever lose this developer, I would be hard-pressed to find anyone who could create JAMS custom execution methods as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods. I really think that they could benefit greatly by being much more transparent about C# development, maybe by making a JAMS cookbook or a developer portal where they could throw ideas at each other. One of my complaints with the marketing around JAMS is that it says things like, "It integrates with Teams". They talk about integrating with a lot of things, but marketing doesn't tell you that they are talking about JAMS running PowerShell jobs. Since PowerShell can automate things like SharePoint and Teams, that is how marketing gets away with saying it has so many integrations. JAMS doesn't have as many built-in integrations as they advertise. I think they should build more of them, and improve on the ones they have built.

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Steve Mikula

IT Scheduling Manager at Paychex, Inc.

Very reliable processing engine, and scheduling is flawless—crucial elements in our financial transaction processing

Because we've been on it for 20 years, it's pretty easy for us to automate jobs with Tidal at this point. It has become second nature. It's pretty simplistic to set up and get going, although there are different levels of complexity you can have within the product. It depends on how simple you want to keep it. If you just keep it: Job A, Job B, Job C, Job D, that becomes pretty simple. But when you start integrating some complex calendars that use sub-calendars—and you can go three, four, or five deep to set up schedules—it becomes more complicated. The beauty of it is you can go as deep as you need to. We can get really complex or we can keep it simple. We have some use cases for both scenarios. The thing that I like the most is the reliability of the engine. The actual scheduling part of the product is pretty much flawless, but the stability of the product is what I find to be reassuring. We are a financial company, we move billions of dollars a day, and if we don't have our transactions processed in a timely manner we can be penalized and our clients can be penalized. It can have a serious financial impact.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"JAMS has improved my organization by taking a myriad of manual processes and allowing us to automate them. It enables our folks to focus more on tasks that require their human intelligence and their creativity and less on just mundane tasks. It increases efficiency, accuracy, and consistency."

"The most valuable feature is the easily accessible data in the database because we run a lot of SQL scripting against the database."

"JAMS has improved our productivity immensely because everything flows. I don't think we could operate at our current staffing levels without it."

"The most valuable aspect of JAMS is its robustness."

"Being able to create a series of chained jobs, which are basically linked jobs is valuable."

"The ability to sequence jobs is excellent; it means we don't have to schedule them individually, and if one fails, it doesn't unwind the entire workflow."

"Fortra's JAMS helped us centralize job management across our platforms and applications. This is critical because we schedule tasks across multiple applications and operating systems, using triggers and start dates to coordinate their execution."

"One of the things I like the most, as a SQL DBA, is the fact that we can manipulate tables in the background. Also, the fact that you can have your own views and work with the product the way it fits best is a very helpful feature."

More Fortra's JAMS pros

"The best feature is that it allows task scheduling based on particular occurrences, like the receipt of files, database updates, or system notifications."

"The thing that I like the most is the reliability of the engine. The actual scheduling part of the product is pretty much flawless, but the stability of the product is what I find to be reassuring."

"It's easy to use and easy to administer, and it's very flexible."

"The data management on offer was valuable."

"Tidal Automation is very efficient and can quickly automate most manual and repetitive tasks."

"Tidal Automation software provides real-time monitoring and alerts, allowing users to track job progress and identify potential issues before they cause delays or errors."

"The feature that I find to be valuable, as I'm working with other folks, is the ability to cross-schedule across platforms, and the flexibility that comes with that."

"Tidal Automation allows organizations to automate complex workflows and processes, reducing the need for manual intervention and improving operational efficiency."

More Tidal by Redwood pros

Cons

"The error messages from JAMS often need clarification, hindering our ability to resolve issues swiftly."

"It is important to receive notifications if a charged job fails and SQL is halted. JAMS does not provide halted notifications by default, which is a critical feature that needs to be added."

"I want JAMS to implement a global search function."

"JAMS handles exceptions fairly well but there are some areas where it might improve a little bit. It has to do with being able to automatically handle exceptions, out-of-the-box, rather than having to code them."

"Fortra is getting much better with documentation and examples, but there is still room for improvement."

"All my machines at work are Macs. JAMS client is a Windows-based thing. It is all built on .NET, which makes perfect sense. However, that means in order for me to access it, I need to connect to a VPN, then log onto one of our Azure VMs in order to access the JAMS client. This is fine, but if for some reason I am unable to do so, it would be nice to be able to have a web-based JAMS client that has all the exact same functionality in it. There are probably a whole bunch of disadvantages that you would get with that as well, but that is definitely something that would make life easier in a few cases."

"The ACL or access permission area needs to be improved. When it comes to defining and providing security permissions, it's a bit confusing if you are new to JAMS. JAMS needs to improve the features for security access or permissions."

"The tabs in the JAMS file transfer could be clearer. It would help us demonstrate to our client that JAMS not only automates jobs but also does fast transfers, and it's an alternative that supports and filters different kinds of platforms. Filtering file transfers will be highly beneficial to them."

More Fortra's JAMS cons

"The UI might have the potential to provide a more polished and user-centric encounter, promoting seamless engagements and simplifying the navigation process for individuals interacting with the software."

"The software's performance and scalability could be improved, particularly when dealing with large-scale workloads or complex business processes."

"It takes a lot of time to learn the product. I have admins and developers who are working on the products for the last three to four years and still don't know all the functionalities. Tidal has really great things about it, but people are focused on their day-to-day job and the solution is not intuitive."

"Some users have complained that the initial setup process is complicated and time-consuming, while others have suggested that the software could offer more freedom in customizing processes."

"The solution needs more advanced reporting and data visualization capabilities to enable deeper analysis of job performance and trends."

"For the most part, the drill-down and the logging are really good. But if we take an Informatica job, for example: We have the ability, and the operators have the ability, to actually drill down and see, at a session level, where the failure is. There is, unfortunately, no way to extract that into an actual output email or failure email. It's not that that information is not available, but extracting it into an email would be a nice-to-have."

"I don't know if Tidal wants to get into the business of monitoring long-running jobs, but that could be a feature for the future: a job launching and monitoring tool. Using Tidal for monitoring doesn't seem like a good fit, but if they could offer something that did that as an add-on or include it, it might be helpful."

"From an administrative point of view, I wouldn't give really high marks to the solution. I actually entertained getting the JAWS application at one point. One of the shortcomings with the scheduler is the reporting capabilities. At least at the time, JAWS was the best that they had for a third-party integration. I think they've got things in the pipeline to help alleviate that gap."

More Tidal by Redwood cons

Pricing and Cost Advice

"In the end, you'll find that it's really worth the price. There is some sticker shock, but it's worth every dime."

"The product is reasonably priced, and we don't have any add-ons."

"For what it does, the product is priced very well."

"The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."

"All licensing models are a little overpriced, but JAMS offers a good value, especially given their support response times and ability to handle unforeseen issues like the SFTP transfers. I hope to find more use cases to get a better bang for our buck."

"I haven't been involved in the financial side for several years, but we buy one host and unlimited agents, and we get a reasonable price for that. We're happy with the amount we pay and the scalability it provides."

"Take advantage of its scalability. You can start small. The initial cost is very reasonable. Once you have started picking up the tool and adopting it, then you can scale up from there and buy more agents."

"It's expensive, to be honest, but it does the job."

More Fortra's JAMS pricing and cost advice

"The pricing is pretty reasonable. That seems to help a lot versus other companies. There are no other fees aside from the standard licensing fees. There are other products out there where you pay based on how many jobs you run and so on, and I know that's very frustrating for users."

"Our annual maintenance cost is competitive for what we have and what they do."

"We are satisfied with the pricing of Tidal. It's in the moderate range and it feels very achievable for us."

"Right now, we are in a good position with the licensing model that we have with the Tidal vendor. So, we won't have any issues. even if we double in our current production. Initially, Tidal provided us some specs where if you have these number of jobs, then you come under this category. They usually provide a range of jobs from 2,000 to 10,000. You can use these specs for your infrastructure. Whether you have 2,000 or 8,000 jobs, Tidal should support it."

"There are project, system, and server costs. Some of the things that they are doing is introducing new products. They are introducing what they call their Repository, which is a way for you to move a job. That doesn't cost anything to us, because it is reusing a tool called Transporter. The repository is the successor to Transporter, so we already own it and are sort of grandfathered in. But that new product requires a server and database, so now we have to go out and get a server and database. So, there is a cost there."

"They work with you on licensing. So, it has been great. Everybody has different licensing, but I've had good luck with the licensing. They've been very accommodating. You basically need to buy a license for each physical server, but then you're allowed an unlimited number of virtual servers."

"The licensing model's flexibility is awesome. The way it's licensed for us is that it's licensed per master and then per agent. We have an enterprise agreement, so we have unlimited agents, and we have it on 500 devices."

"Tidal is a low-cost tool and not expensive in comparison to other tools."

More Tidal by Redwood pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

13%

Healthcare Company

10%

Manufacturing Company

Financial Services Firm

21%

Manufacturing Company

21%

Insurance Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about JAMS?

I find the historical tracking feature of JAMS invaluable for reviewing past events.

See all answers

What is your experience regarding pricing and costs for JAMS?

Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra. Previously, both Help Systems and MVP offered more favorable pricing and licensing terms. However, Fo...

See all answers

What needs improvement with JAMS?

The error messages from JAMS need clarification, hindering our ability to resolve issues swiftly. The JAMS client requires attention. Its behavior can be erratic, and certain features lack intuitiv...

See all answers

What do you like most about Tidal Automation?

Tidal Automation by Redwood is a user-friendly solution.

See all answers

What is your experience regarding pricing and costs for Tidal Automation?

The price is reasonable in terms of the product’s functionality.

See all answers

What needs improvement with Tidal Automation?

Initially, it is complicated to understand the functionalities as there is limited product documentation. The setup and configuration of the software is a bit complicated. Providing the training vi...

See all answers

Comparisons

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Compared 28% of the time

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Compared 18% of the time

VisualCron vs Fortra's JAMS

Compared 12% of the time

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Control-M vs Tidal by Redwood

Compared 44% of the time

IBM Workload Automation vs Tidal by Redwood

Compared 11% of the time

AutoSys Workload Automation vs Tidal by Redwood

Compared 11% of the time

Redwood RunMyJobs vs Tidal by Redwood

Compared 10% of the time

ActiveBatch by Redwood vs Tidal by Redwood

Compared 6% of the time

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Product Reports

Buyer's Guide

Fortra's JAMS

November 2024

Download Fortra's JAMS product report

Buyer's Guide

Tidal by Redwood

October 2024

Download Tidal by Redwood product report

Also Known As

No data available

Tidal Workload Automation, Cisco Workload Automation, Tidal Enterprise Scheduler

Learn More

Fortra

Video not available

Tidal Software by Redwood

Overview

Fortra's JAMS is a powerful tool for workflow automation, batch job scheduling, file transfer, and centralizing tasks, enabling streamlined job management and monitoring from a single console across multiple servers and systems.

Widely used for scheduling SSIS jobs, SQL Server stored procedures, Python scripts, and FTP jobs, Fortra's JAMS offers comprehensive solutions for data manipulation, reporting, backup tasks, and job coordination. Organizations automate file movements, database maintenance, and nightly processes, providing a centralized platform for job management and monitoring across servers and environments.

What are the most important features of Fortra's JAMS?

Planning Capabilities: Efficiently plan and coordinate job schedules.
Job Dependency Management: Manage dependencies between jobs to ensure proper execution order.
Batch Scheduling: Automate and schedule batch jobs seamlessly.
Single Pane of Glass: Centralized console for tracking all automation tasks.
Interactive Agents: Deploy agents for interactive job management.
Natural Language Scheduling: Create schedules using natural language commands.
Custom Execution Methods: Implement custom methods for job execution.
PowerShell Integration: Integrate with PowerShell for enhanced scripting capabilities.
Exception Handling: Robust handling of job exceptions to minimize disruptions.
Monitoring and Historical Views: Comprehensive monitoring and historical job views for better oversight.
Extensibility: Extend the platform to meet specific needs.
File Watching: Monitor files and trigger jobs based on changes.
Complex Scheduling: Handle intricate scheduling requirements for diverse scenarios.

What are the main benefits of using Fortra's JAMS?

Centralized Control: Manage all jobs from a single console.
Efficiency: Increase efficiency by automating repetitive tasks.
Scalability: Easily scale job management across multiple servers.
Reduced Errors: Minimize human errors through automation.
Improved Monitoring: Benefit from robust monitoring and alerting options.
Customizability: Tailor workflows and schedules to specific needs.
Integration: Seamlessly integrate with a wide range of applications and systems.
Time Savings: Save time with efficient job scheduling and execution.

In industries like finance, healthcare, and manufacturing, Fortra's JAMS enables seamless automation of critical tasks, ensuring data integrity, compliance, and operational efficiency. Whether it's automating nightly batch processing for financial transactions, managing data flows in healthcare, or coordinating manufacturing processes, Fortra's JAMS provides a robust solution to enhance productivity and reliability.

Tidal Software is a leading provider of enterprise workload automation solutions that orchestrate the execution of complex workflows across systems, applications and IT environments. With a comprehensive portfolio of products and services, Tidal optimizes mission-critical business processes, increases IT cost efficiencies and satisfies legal and regulatory compliance requirements. Hundreds of customers around the world count on Tidal for modernizing their workload automation and driving their digital transformation. Tidal Software is headquartered in Chicago with offices in Houston, London, Minsk, Belarus and Chennai, India. For more information, visit tidalsoftware.com.

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital

Information Not Available

Buyer's Guide

Fortra's JAMS vs. Tidal by Redwood

October 2024

Free Report: Fortra's JAMS vs. Tidal by Redwood

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