GoodAccess vs Menlo Secure comparison

GoodAccess and Menlo Security are both solutions in the Secure Web Gateways (SWG) category. GoodAccess is ranked #6 with an average rating of 9.3, while Menlo Security is ranked #31. GoodAccess holds a 0.1% mindshare in WSG, compared to Menlo Security’s 1.3% mindshare. Additionally, 96% of GoodAccess users are willing to recommend the solution, compared to 100% of Menlo Security users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

Menlo Secure and GoodAccess compete in the cybersecurity domain, focusing on secure network access. While Menlo Secure leads in threat prevention, GoodAccess offers a superior feature set that justifies its higher cost.

Features: Menlo Secure focuses on threat isolation, providing control and protection against web-based threats, and offers a cloud proxy solution with robust reporting capabilities. GoodAccess provides secure remote access with customizable VPN options and allows point-to-point security through its Cloud Connector, offering fixed IP addresses and threat alerts.

Room for Improvement: Menlo Secure could enhance its customer support and streamline feature updates, improve its logging system for current user visibility, and reduce the need for manual isolation bypass. GoodAccess could improve geo-restriction bypassing, optimize its VPN speed consistency, and enhance real-time data traffic visibility, even though its current performance is strong.

Ease of Deployment and Customer Service: Menlo Secure offers a simple deployment model but lacks extensive customer service, potentially delaying resolutions. GoodAccess excels in quick deployment and responsive customer service, ensuring immediate operational readiness and satisfaction.

Pricing and ROI: Menlo Secure has moderate setup costs focusing on threat containment, providing good ROI for targeted threat isolation. GoodAccess, despite higher initial costs, delivers compelling ROI through productivity increases and comprehensive security features, making it a better investment for wider network security.

To learn more, read our detailed GoodAccess vs. Menlo Secure Report (Updated: April 2025).

Buyer's Guide

GoodAccess vs. Menlo Secure

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of April 2025, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.0%, up from 1.7% compared to the previous year. The mindshare of GoodAccess is 0.1%, up from 0.0% compared to the previous year. The mindshare of Menlo Secure is 1.3%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Secure Web Gateways (SWG)

Featured Reviews

Matt Crockford

Head of Cybersecurity at SES Water

It's easy to roll out, and their understanding of our business made it seamless

One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured

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Frank Goldman

Director Of Quality Assurance at PAXAFE

Enables us to easily see users' device compliance as it continuously monitors the devices

Security is much better than the service that we were using before. The dashboard is much more user-friendly. It is easy to add users. I can easily see users' device compliance as it continuously monitors the devices. The speed of the connections is excellent. We have two gateways set up, one for the East Coast US and one for the West Coast. Both have excellent speed and the GoodAccess team allowed us to test several gateways to determine which worked best for us prior to locking in the gateways. With the prior service, the speed was so slow that users could not work while connected.

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Olivier DALOY

Group Information Systems Security Director - CISO at Faurecia

Secures users wherever they are and enable us to inspect SSL traffic, but we encountered too many issues

The solution should have no impact but it does have a bit of impact on end-users. For example, we encountered some issues in the downloads that took longer than they did without using Menlo. That is clearly not transparent for users. We expected not to have any latency when downloading anything from the internet with Menlo compared to without Menlo. We are now transitioning to another solution. The main reason for that is that managing all of the exceptions and troubleshooting all of the issues our users have had connecting to the internet has become too significant in terms of workload, compared to what we hope we will have with another solution. In other words, we hope to get the same level of protection, while reducing the number of visible bugs, issues, latencies, impacts on performance, et cetera, that we have today with Menlo. We already solved most of them, but we still have too many such instances of issues with Menlo, even though it is protecting us for sure. The weak point of the solution is that it has consumed far too much of my team's time, taking them away from operations and projects and design. It took far too much time to implement it and get rid of all of the live issues that we encountered when our users started using the solution. The good point is that I'm sure it is protecting us and it's probably protecting us more than any other solution, which is something I appreciate a lot as a CISO. But on the other hand, the number of issues reported by the users, and the amount of time that has been necessary for either my team or the infrastructure team to spend diagnosing, troubleshooting, and fixing the issues that we had with the solution was too much. And that doesn't include the need to still use our previous solution, Blue Coat, that we have kept active so that whatever is not compatible or doesn't work with Menlo, can be handled by that other solution. It is far too demanding in terms of effort and workload and even cost, at the end of the day. That is why we decided to transition to another solution. If we had known in the beginning that we would not be able to get rid of Blue Coat, we probably would not have chosen Menlo because we were planning to replace Blue Coat with something that was at least able to do the same and more. We discovered that it was able to do more but it was not able to replace it, which is an issue. It is not only a matter of cost but is also a matter of not being able to reduce the number of partners that you have to deal with. In addition, they could enhance the ability to troubleshoot. Whenever a connection going through Menlo fails for any reason, being able to troubleshoot what the configuration of Menlo should be to allow it through would help, as would knowing what level of additional risk we would be taking with that configuration.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution has massively improved our security posture, giving us full visibility into what our staff does online."

"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."

"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."

"It was a very easy product to install. It can be deployed very fast."

"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."

"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."

"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."

"Its initial setup was straightforward."

More iboss pros

"The task of managing security and auditing for unauthorized entries has been substantially diminished."

"GoodAccess is allowing us to give first-hand support and access to critical client systems, in a secure way."

"Their user interface is intuitive as it is easy to navigate."

"No extra hardware is needed, and it is very easy to set up"

"This simple, stable, affordable VPN solution scaled with us over the first year of use, allowing for an expansion of remote/hybrid workers to remotely access key systems otherwise restricted to our internal office network."

"The dashboard is pretty sleek and complete."

"GoodAccess offers a very available professional support service - it can be via chat service, email, or phone."

"We love the simple interface and speed and reliability of the system."

More GoodAccess pros

"For us, the primary goal is protection on the web, and that's extremely important. We're not using any of the other services at this time. The web part is key to the success of the organization. It gives us the ability to protect. It can isolate. It opens the session in an isolated format so that the code isn't running locally. It is running over in the Menlo environment, not in ours. It is not running on the local computer, whereas if you were to go to a normal website, it would run Java or something else on the local machine and potentially execute the malicious code locally. So, it does give us that level of protection."

"The fact that it is a cloud proxy solution is another feature we like. For example, if you acquire a new company, you can use it to protect that new company without the need to install anything physically on their networks."

"It has reduced security events to follow up on. While it is not 100%, there has been probably a 90% or more reduction. We were getting hit left, right, and center constantly from people browsing the Internet and hitting bad websites. It was not just bad websites that were stood up to be malicious, but good sites that were compromised."

"Accessing the internet with a proxy from anywhere is the most valuable feature. It ensures that users are only able to browse legitimate websites. If they happen to go to a legitimate website with a malicious payload, the isolation feature will take care of that."

Cons

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."

"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."

"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."

"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."

"Iboss is growing so fast that it is often hard for them to keep up with the challenges."

More iboss cons

"The interface information could show more information about how threats have occurred. Right now, it only shows basic threat information."

"Currently, the pricing structure is functional yet could benefit from more refined scalability calculations."

"For small organizations, it works great. However, the larger the organization, the more scalable the pricing model, the better, since gateways can be very expensive if an organization needs multiple gateways."

"The latest upgrade to the Windows version of the app (unconfirmed on the Mac client) adds some unnecessary stylized animation to the GUI."

"I've found some bugs."

"The installable app's occasional bugs have caused disruptions for some users, impacting smooth usage."

"They need to provide a more comprehensive app that shows more data that appears on the GoodAccess site."

"We are having a problem with accessing Microsoft Copilot while connected. GoodAccess is working on the issue, but fixing this will be a help to us. There is nothing else at the moment that we need to have improved for our usage."

More GoodAccess cons

"Currently, I don't have a good way to see which of my rules are being used in the access control lists. I have numerous entries, but are they all still needed? A report that would show me my list of who is allowed and whether we're actually using it would be useful because I can then go clean up my list. It would be easier to manage. We would eliminate the vulnerability of unused services."

"We are now transitioning to another solution. The main reason for that is that managing all of the exceptions and troubleshooting all of the issues our users have had connecting to the internet has become too significant in terms of workload, compared to what we hope we will have with another solution."

"In the best of all worlds, we wouldn't have to make any exceptions. However, that is a big ask because a lot of that depends on how websites are constructed. For example, there are some very complex, application-oriented sites that we end up making exceptions for. It is really not that big an issue for us to make the exceptions. We feel like we are doing that without a huge impact on our security posture, but we do have to make some exceptions for complex sites, e.g., mostly SaaS-type sites and applications."

"The user monitoring could still be improved."

Pricing and Cost Advice

"It is expensive compared to one of its competitors."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"The overall pricing for iboss is very competitive and transparent."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is probably in line with other solutions, but I do not deal with the financial side."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

Information not available

"The solution is expensive. It's more expensive than the solution I previously used. Compared with the other cloud-based solutions, it's very competitive."

"We save a ton of money and time. Previously, the numerous hits that we were receiving from our security tools, prior to implementing them, had to all be chased down, dispositioned, and endpoints had to be reimaged. It was just a ton of effort to do all that. That is where the savings from time and money come in."

"It is appropriately priced for what they're doing for us. Considering the protection provided, I feel their pricing is spot-on."

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

12%

Manufacturing Company

Government

No data available

Computer Software Company

18%

Financial Services Firm

15%

Manufacturing Company

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about iboss?

Content filtering is the most useful feature of iboss.

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What needs improvement with iboss?

I have the same complaint about them that I have about other software companies. Sometimes when you call in support, ...

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What is your primary use case for iboss?

We are a PreK-12 public school district, and we use iboss to filter internet content for our students at home and sta...

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What do you like most about GoodAccess?

GoodAccess offers a very available professional support service - it can be via chat service, email, or phone.

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What is your experience regarding pricing and costs for GoodAccess?

Test multiple providers' solutions for speed and connection before signing up for service. Also, test the help desk r...

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What needs improvement with GoodAccess?

We are having a problem with accessing Microsoft Copilot while connected. GoodAccess is working on the issue, but fix...

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Product Reports

Buyer's Guide

iboss

April 2025

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Buyer's Guide

GoodAccess

April 2025

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Buyer's Guide

Menlo Secure

March 2025

Download Menlo Secure product report

Also Known As

iBoss Cloud Platform

No data available

Menlo Security Web Security, Menlo Web Security

Overview

iboss offers a comprehensive security platform designed for diverse use cases such as web filtering, data loss protection, corporate proxy services, and URL filtering.

iboss integrates advanced features to address dynamic security needs, leveraging its strength in SASE, ZTNA, AI initiatives, and cloud integration, while ensuring seamless operations for remote work. It excels in historical forensics, malware protection, and flexible cloud deployments. Users benefit from comprehensive traffic scanning, robust malware detection, and PaaS capabilities that reduce hardware management. An intuitive admin console ensures efficient management with content filtering and low false positives. SSL decryption enhances security, while DLP protects data in AI conversations. Deployment is rapid and scalable, allowing effortless integration with emerging technologies.

What features does iboss offer?

Granular Web Filtering: Provides precise control over web content access.
Traffic Scanning: Monitors data through multiple ports for security breaches.
Malware Detection: Ensures superior protection against malware threats.
PaaS Capabilities: Eliminates need for hardware management.
SSL Decryption: Enhances data protection by decrypting secure connections.
DLP Capabilities: Safeguards data during AI interactions.

What benefits and ROI should users consider?

Scalability: Adapts quickly to growing demands and emerging tech integration.
Rapid Deployment: Reduces time to implement security measures.
User-Friendly Admin Console: Facilitates efficient operations management.
Low False Positives: Increases accuracy of threat detection systems.

iboss finds significant application in sectors such as education, where web filtering for K-12 is crucial, and in corporate environments requiring robust proxy services and URL filtering for network security. Its adaptability is essential in scenarios demanding flexible, decentralized security frameworks, particularly for remote work setups.

iboss

GoodAccess is a cybersecurity platform designed for medium-sized enterprises to implement Zero Trust Architecture efficiently, offering a rapid, hardware-free deployment that integrates smoothly with existing infrastructures.

GoodAccess provides organizations a powerful means to secure their networks through a scalable zero-trust cybersecurity platform. It supports remote and hybrid work environments by protecting critical assets and enabling seamless connectivity. This platform ensures robust security, facilitating compliance with the latest standards while integrating with SaaS and legacy systems. Businesses with 50 to 5000 employees across several industries benefit from its advanced capabilities, which include device security, multi-factor authentication, and identity-based access control.

What are the key features of GoodAccess?

Remote Access and BYOD: Ensures device security through inventory checks.
Multi-factor Authentication: Provides unified MFA for all critical systems.
Identity-Based Access Control: Enables zero-trust access control by identity.
Network Encryption and Segmentation: Reduces attack surface via granular segmentation.
Full Control and Visibility: Integrates with SIEM for comprehensive security logs.

What benefits and ROI should users look for?

Easy Integration: Seamless with existing systems, enhancing operational efficiency.
Rapid Deployment: Quickly deploys, improving time to protection.
Improved Security: Superior security with high-speed, flexible remote access.
Cost-Effectiveness: Provides robust protection at a manageable cost.
Comprehensive Support: Reliable service supporting diverse environments.

GoodAccess is widely implemented across industries needing secure, adaptable connectivity. It is ideal for sectors prioritizing remote and hybrid workforces, like tech and professional services, ensuring seamless access and compliance with complex regulatory requirements. Companies benefit from its application in controlling geolocation requirements, facilitating secure video conferencing, and ensuring high-speed access regardless of location.

GoodAccess

Menlo Security Secure Application Access

Menlo Security Secure Application Access makes zero trust access easy, giving users secure connectivity to private applications, including web and legacy applications. At the core of Secure Application Access is the Menlo Secure Cloud Browser, which fetches, secures and delivers the content for users.

In addition to providing simple-to-deploy, clientless ZTA, Secure Application Access and the Menlo Secure Cloud Browser protect applications from attacks such as session hijacking, cookie manipulation, and other tactics that employ protocol manipulation.

Secure Application Access protects applications from Internet threats and provides granular controls for added protection of the application and associated data. These security controls include Read-only/Read-write, Upload/download, Copy/paste, AV scanning, Sandboxing, and Data Loss Prevention.

Last Mile Data Protection

Menlo Last-Mile Data Protection identifies and prevents sensitive data from leaving your company by meticulously inspecting all file uploads and user input across browsing sessions. Leveraging the Secure Cloud Browser, users are protected from the internet and you can protect your organization from data loss with comprehensive traffic monitoring and controls. This approach addresses the growing concerns surrounding data leakage in the age of AI tools like ChatGPT.

By identifying sensitive data through file types, regular expressions, or predefined libraries, Menlo Last-Mile Data Protection empowers security teams to regulate data input into AI platforms and prevent unauthorized uploads. This capability provides crucial protection for intellectual property, PII, and other confidential information.

The solution leverages the Menlo Cloud Security Platform's visibility and control over traffic to reliably detect and prevent data leaks originating from both browser submission forms and non-browser traffic. With the ability to inspect encrypted web traffic, Menlo Last-Mile Data Protection enforces DLP policies consistently across all users and devices, ensuring comprehensive data protection.

Menlo Security

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Information Not Available

Buyer's Guide

GoodAccess vs. Menlo Secure

April 2025

Free Report: GoodAccess vs. Menlo Secure

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