Grafana Enterprise Stack vs Icinga comparison

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Grafana Enterprise Stack

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Executive SummaryUpdated on Oct 9, 2024

Icinga and Grafana Enterprise Stack compete in monitoring and analytics. Grafana has an edge due to its advanced features, making it a preferred choice for those willing to invest.

Features: Icinga is strong in monitoring infrastructure, offering automation capabilities, a comprehensive alert system, and seamless integration with third-party tools. Grafana Enterprise Stack excels in visualization with a powerful plugin ecosystem and detailed data analysis.

Room for Improvement: Icinga could improve its official customer service, interface intuitiveness, and reporting capabilities. Grafana could enhance its initial setup complexity, pricing transparency, and on-premises support documentation.

Ease of Deployment and Customer Service: Icinga provides flexible on-premises deployment for customization and strong community support but lacks official customer service. Grafana offers cloud and on-premises options with enterprise support, ensuring smooth setup and ongoing assistance, making it appealing for those seeking immediate support and easy deployment.

Pricing and ROI: Icinga’s open-source nature leads to lower initial costs, offering good ROI through flexibility and reduced operational expenses. Grafana Enterprise Stack has higher initial costs, justified by extensive features and enterprise support, providing higher ROI through productivity and advanced analytics.

To learn more, read our detailed Grafana Enterprise Stack vs. Icinga Report (Updated: April 2025).

Grafana Enterprise Stack vs. Icinga

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Grafana Enterprise Stack

Ranking in IT Infrastructure Monitoring

25th

Average Rating

8.2

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Icinga

Ranking in IT Infrastructure Monitoring

16th

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (17th), Server Monitoring (7th), Cloud Monitoring Software (14th)

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of Grafana Enterprise Stack is 0.8%, up from 0.3% compared to the previous year. The mindshare of Icinga is 4.0%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Gregory Diana

Managing Director at Exponential Energy (Pty) Ltd

Offers very good charting capabilities and capable of automatically generating dashboards, even for a large number of data points

In terms of what Grafana provides, it just provides the charting tools. Everything else is third-party. It's like Node-RED. Node-RED is free, and you can choose an application, but that application depends on the person who's supporting it. If they decide not to support it, then you're stuck. However, I believe that it can't be improved or changed because people have to make money and make a living from it. Nothing will ever be changed. It depends on the software. Same as Windward. Windward just decided it could not support a large number of customers, so it focused on high-income, low-volume clients. Whereas Node-RED has millions of followers and fantastic support, the same as Grafana. Grafana is partly free, but it's your problem. That's how all these companies work. If you're big and you pay a lot of money, they'll pay attention to you.

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Harrison Bulley

Senior Infrastructure Engineer at Net Consulting

A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification

I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is truly reliable."

"Grafana's full observability stack, known as LGTM, is highly valuable."

"Grafana's most valuable feature is its ability to provide a graphical representation of data collected from various sources."

"The most valuable feature of Grafana Enterprise Stack is the dashboards."

"Grafana has enough features around dashboard management. It's got enough plugins to create your dashboards."

"Our productivity has improved with its use."

"The dashboards are pretty good."

"The tool's most valuable feature is real-time monitoring. It helps in securing the application or the node by allowing us to monitor and manage resource consumption during peak times. For instance, from 10 AM to 2 PM, we may experience high memory utilization. It helps us to solve these issues."

More Grafana Enterprise Stack pros

"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."

"The apply rules feature saves a lot of time."

"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."

"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."

"This solution has a self-healing handler where if the service is down, it is automatically restarted."

"An affordable solution for small organizations to do basic network monitoring."

"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."

"Macros and the ability to connect it to Google Maps are valuable features."

More Icinga pros

Cons

"They could use more small tutorials to explain a bit about how Grafana works."

"The solution should include integration with Power BI."

"The connection between metrics, logs, and traces could be improved."

"The tool needs to show only fewer updates."

"I have encountered occasional issues with false inputs or incorrect data in Grafana."

"The connection between metrics, logs, and traces could be improved. Currently, one needs to ingest labels and timestamps for them to be connected, however, drilling down sometimes takes time."

"I find Grafana really hard to configure. It's difficult to build the dashboard, and it's non-intuitive. In my opinion, it's very difficult to work with Grafana."

"Integrating AI capabilities for automated self-healing and reduced manual interventions would be valuable."

More Grafana Enterprise Stack cons

"One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself."

"The user interface should be improved."

"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."

"The installation and configuration are very complex."

"I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built."

"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."

"Icinga’s automation could be improved."

"We have found some problems with Nagios, and support isn't very responsive."

More Icinga cons

Pricing and Cost Advice

"I use the tool's free license."

"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."

"The solution is free to use."

"The solution is cheap."

"We're using the free version of Icinga."

"It is cost-effective, and the return on investment can be very interesting because the price is low."

"This is an open-source solution with paid support."

"The product is inexpensive compared to other DBM products."

"It's an open-source solution."

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Top Industries

By visitors reading reviews

Energy/Utilities Company

16%

Financial Services Firm

14%

Computer Software Company

11%

Manufacturing Company

10%

Computer Software Company

15%

Comms Service Provider

10%

Financial Services Firm

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Grafana Enterprise Stack?

The tool's most valuable feature is real-time monitoring. It helps in securing the application or the node by allowing us to monitor and manage resource consumption during peak times. For instance,...

What needs improvement with Grafana Enterprise Stack?

From an analytics perspective, the integration of AI would be a beneficial improvement for Grafana Enterprise Stack.

What is your primary use case for Grafana Enterprise Stack?

Our primary use case for Grafana Enterprise Stack includes monitoring cluster utilization, taking care of impact avoidance, conducting upgrades, ensuring storage memory does not become full, and id...

What do you like most about Icinga?

The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first.

What is your experience regarding pricing and costs for Icinga?

It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...

What needs improvement with Icinga?

There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...

PRTG Network Monitor vs Grafana Enterprise Stack

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Product Reports

Grafana Enterprise Stack

Download Grafana Enterprise Stack product report

Download Icinga product report

Also Known As

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Icinga Cloud Monitoring

Overview

Grafana Enterprise Stack is a powerful tool for real-time data monitoring and visualization. With its flexible and scalable features, it is widely used for creating dashboards, analyzing metrics, and gaining insights into infrastructure, databases, and applications.

Its valuable features include powerful visualization capabilities, extensive data source integrations, customizable dashboards, a user-friendly interface, and a robust alerting system. Users appreciate its flexibility, scalability, and ability to integrate with different data sources, making it suitable for a wide range of industries and use cases.

Grafana Labs

Icinga monitors systems, network devices, infrastructure, and services, helping manage and analyze server resources. It automates ticket incidents and alerting, providing oversight of client Windows and Linux systems.

Icinga offers comprehensive monitoring of servers including CPU utilization and RAM space, facilitating automated incident management and alerting. Frequently deployed on-premises, this monitoring tool is key for managed services providers and organizations to oversee and ensure optimal performance of various environments, including applications like databases and web servers. It provides extensive features for creating custom plugins, stabilization, scalability, and high customization capabilities suitable for different infrastructure needs.

What are the key features of Icinga?

Event Handler: Facilitates automatic self-healing of systems.
Extensive Plugin Library: Offers a wide range of plugins for monitoring.
Ease of Use: Simplifies user experience with an intuitive interface and Icinga Director for easy configurations.
Open-Source Nature: Free to use, modify, and distribute.
Automation Capabilities: Integrates with APIs and Ansible Collections for automation.
Custom Plugins: Users can create and integrate their own plugins.
Stability and Scalability: Provides reliable performance across different scale infrastructures.

What are the benefits or ROI to look for when evaluating Icinga?

Critical Issue Highlighting: Effectively identifies and notifies about critical problems.
High Customization: Offers flexibility for diverse monitoring needs.
Automated Alerting: Reduces manual effort and improves response times.
Extensive Integration: Works seamlessly with other tools and platforms.

Icinga implementations span multiple industries, providing essential monitoring for IT infrastructure in healthcare, finance, and education. Managed services providers utilize Icinga to maintain and monitor client systems across various environments while ensuring optimal performance and compliance. It is highly valued in these sectors for its ability to customize monitoring, improving operational efficiency and reducing downtime.

Sample Customers

1. Uber 2. PayPal 3. eBay 4. Sony 5. Red Hat 6. IBM 7. Cisco 8. Adobe 9. Expedia 10. Booking.com 11. Airbnb 12. LinkedIn 13. Twitter 14. Netflix 15. Spotify 16. Pinterest 17. Slack 18. GitLab 19. Docker 20. Atlassian 21. Salesforce 22. Microsoft 23. Google 24. Amazon 25. Facebook 26. Apple 27. Intel 28. Oracle 29. SAP 30. VMware 31. HP 32. Dell

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre

Grafana Enterprise Stack vs. Icinga