We performed a comparison between Grooper and IBM Datacap based on real PeerSpot user reviews.
Find out in this report how the two Intelligent Document Processing (IDP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Grooper processes difficult sorts of data and unstructured or semi-structured content very well. It's probably one of the better solutions I've seen compared to other solutions I've seen out there. It does a lot more things like segmentation extraction. It does it a lot better. Grooper has more focus on these types of freeform documents where other solutions are very generic and this is a little more elaborate in what they've done. I think they take it to the next level of extracting freeform data."
"There are many options and customizations that you can make to each individual extractor that allows you to tweak it for exactly what you need."
"The user interface is easy to use, and the flexibility is noteworthy."
"Lexicons where the key vocabulary can be inputted it is very helpful."
"It's resiliency. There are multiple ways of identifying what you are looking for. There are multiple export formats."
"It's a platform, not a configured application, so you can do what you want with it."
"The solution automates manual data entry."
"The most valuable feature is its ability to capture data, which changes all the time into different formats."
"The standout feature of this intelligent product is its remarkable capability."
"The most valuable features of IBM Datacap is the capturing and recognizing of pages, documents as well as the scanner and barcodes."
"I like Datacap's integration with FileNet because financial companies use that export. The second part is web services integration, which is effortless to implement."
"There's something that's very unique about IBM DataCap. It provides me with a good solution for extracting, reading the QR codes, and scanning them. In this stage, we are working in a UIT phase before implementing this protocol in all our branches. From my initial observation, IBM DataCap is good, it is not working too fast, but in a good manner for us."
"They should have more sub-extractors or exclusion extractors so that the user does not have to make a parent data type."
"If Grooper could "sense" important fields on the document and auto-build extractors for them, that'd be really cool."
"Technical support is definitely an area that they need improvement in, in terms of the front-line individuals."
"Grooper is new. It's new beta stuff, so we've had some issues, but that's understandable. Getting the beta product to more of a true release is where it needs improvement. I'm going through training now, so it's hard to judge what they have and don't have until I get through that training. Training is the main thing for me because I'm trying to learn and take things I've learned from other products and try to transfer that knowledge to this one."
"The user interfaces for exception processing can be tweaked. I commonly find that we try to tweak and customize some of those components to more of what the industry standard is. The product is still trying to play catch-up a little bit in those areas."
"Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation."
"Datacap's technology seems a little behind the industry. It's still using the old .NET framework. They should move to .NET Core and start integrating some machine learning. You can do some integration yourself, but you expect a solution to include the latest machine-learning approaches if you're paying reasonable money for it."
"They have to stop focusing on new development and stabilize the latest release. It is not stable."
"Reporting and analytics seem to often be something of an afterthought. With Datacap, they've started building out some dashboards, but one thing we hear from our clients a lot is, "Well, gee, we really love reports. What Datacap has is not really helpful. We'd like something better. We'd like more dashboards." That's one area where we've seen some feedback that the product could do better."
"I would like to see integration of Watson AI technology into Datacap."
"The interface can be more intuitive."
"Datacap has performance issues when processing large volumes of documents. We're doing 18,000 pages daily. Scanning takes almost 20-30 minutes, but it normally takes one or two minutes. We informed IBM and opened a ticket for that. They forwarded the issue to developers but didn't give a specific timeline for it to be resolved. Version 8.1 is already at the end of support."
Earn 20 points
Grooper is ranked 22nd in Intelligent Document Processing (IDP) while IBM Datacap is ranked 8th in Intelligent Document Processing (IDP) with 26 reviews. Grooper is rated 8.6, while IBM Datacap is rated 7.6. The top reviewer of Grooper writes "Good data ingestion and classification capabilities, supports various media types and formats, and the interface is easy to use". On the other hand, the top reviewer of IBM Datacap writes "The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature". Grooper is most compared with , whereas IBM Datacap is most compared with ABBYY Vantage, Tungsten TotalAgility, Microsoft Power Automate, HyperScience and OpenText Intelligent Capture. See our Grooper vs. IBM Datacap report.
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