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HappyFox vs IFS Cloud Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HappyFox
Ranking in Customer Experience Management
31st
Ranking in Help Desk Software
33rd
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Customer Feedback Management (9th)
IFS Cloud Platform
Ranking in Customer Experience Management
7th
Ranking in Help Desk Software
8th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
31
Ranking in other categories
CRM (12th), Field Service Management (1st), ERP (9th), Activity Based Costing Software (7th), Enterprise Asset Management (EAM) (2nd), Local Government CRM (4th), IT Asset Management (7th), IT Service Management (ITSM) (6th), License Management (2nd)
 

Mindshare comparison

As of January 2025, in the Customer Experience Management category, the mindshare of HappyFox is 1.5%, down from 1.6% compared to the previous year. The mindshare of IFS Cloud Platform is 5.0%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Experience Management
 

Featured Reviews

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Brendan Fisher - PeerSpot reviewer
Robust, customizable, and modern
IFS is a very large and complex software, and implementation of IFS can be challenging and may lead to a difficult lengthy project. It can take between 12 and 24 months in some cases to deploy. I have found that not all clients are fully aware of how big the task is that they're undertaking when they make a decision to move to software like this. Companies need to be more aware of the complexity of an ERP implementation project and while I fully recommend moving to IFS, it is not easy and does require business change when adopting an ERP solution. New features are a difficult ask - I work across multiple industries and everyone would probably choose a different feature. Maybe BIM in Construction or Customs link-ups for importers/exporters.
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
19%
Manufacturing Company
10%
Government
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about IFS Applications?
Scalability-wise, I rate the solution a nine or ten out of ten since it is an extremely scalable solution that can be used for various use cases with thousands of users.
What is your experience regarding pricing and costs for IFS Applications?
The product is reasonably priced. The costs are justified by the value provided, considering the comprehensive features and minimal need for customization. I rate the pricing a seven out of ten.
What needs improvement with IFS Applications?
The solution's reporting tools still require improvement. The current functionality could be more user-friendly and flexible, which can lead to increased reliance on service partners for custom cha...
 

Also Known As

No data available
IFS Applications, Assyst, IFS Cloud
 

Learn More

 

Overview

 

Sample Customers

Warner Bros., Lowe's, Whirlpool, Kindling, Sennheiser
China Airlines, Electrolux Group, Babcock, Cimcorp, Sky, Multiplex, Veolia. 
Find out what your peers are saying about Qualtrics, ServiceNow, Salesforce and others in Customer Experience Management. Updated: December 2024.
831,265 professionals have used our research since 2012.