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HCL Digital Commerce vs Intershop comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Digital Commerce
Ranking in eCommerce Platforms
7th
Average Rating
7.2
Reviews Sentiment
7.0
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Intershop
Ranking in eCommerce Platforms
18th
Average Rating
0.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the eCommerce Platforms category, the mindshare of HCL Digital Commerce is 6.2%, up from 4.4% compared to the previous year. The mindshare of Intershop is 1.1%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eCommerce Platforms
 

Featured Reviews

Amman Anup Kumar - PeerSpot reviewer
Needs improvement in the area of integration and should offer better adaptability to new environments
I have been trying to put together a website for the last year and a half, and I have been facing some problems because the tool is unable to integrate properly with my ERP product. It is difficult to find coders for HCL Digital Commerce who can do a good job within a reasonable amount of time. I think the development curve of the tool is just too long, and there aren't enough good coders, while whoever is available takes a lot of time. The tool has a really rigid structure, so it is not something that has the simplicity to adapt to newer environments in a fast manner. If you try to tell HCL Digital Commerce that you need front-end integration, which is a standard practice right now, HCL will take a lot of time as a lot of things are not available as an out-of-the-box feature. You have to spend more time and money to get things developed in HCL Digital Commerce, which I believe causes challenges for users, especially in an Indian scenario where the tool has a primary market.
it_user6645 - PeerSpot reviewer
"Sharing" of products, content, catalogs, etc. really helps to set up complex multi-site scenarios extremely fast
I can only confirm this. The out-of-the-box functionality for E-commerce together with the strong cms-features of IS7 is a blast. Another highlight is the "sharing" of products, content, catalogs, etc. - this really helps to set up complex multi-site scenarios extremely fast.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Educational Organization
14%
Manufacturing Company
12%
Retailer
10%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about HCL Digital Commerce?
I haven't faced any issues with the product's stability.
What is your experience regarding pricing and costs for HCL Digital Commerce?
HCL Digital Commerce's licensing costs are annual. It is expensive.
What needs improvement with HCL Digital Commerce?
HCL Digital Commerce should improve its integration capabilities with other platforms.
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Also Known As

IBM Digital Commerce, IBM WebSphere Commerce
No data available
 

Overview

 

Sample Customers

CEWE, J.J. Keller, Shop.ca, 360training.com, Bon-Ton, HH Gregg, Dahl Sverige AB, Terranova, Lindt
Merck, Videocon, Wurth, Vattenfall, EUbook Shop, Carlson Rezidor, Drager, Linde
Find out what your peers are saying about Salesforce, SAP, Adobe and others in eCommerce Platforms. Updated: March 2025.
845,406 professionals have used our research since 2012.