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HeadSpin vs Worksoft Certify comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HeadSpin
Ranking in Functional Testing Tools
30th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
6
Ranking in other categories
Mobile APM (7th), Mobile App Testing Tools (11th)
Worksoft Certify
Ranking in Functional Testing Tools
10th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
66
Ranking in other categories
API Testing Tools (9th), Test Automation Tools (10th)
 

Mindshare comparison

As of April 2025, in the Functional Testing Tools category, the mindshare of HeadSpin is 0.5%, down from 0.8% compared to the previous year. The mindshare of Worksoft Certify is 5.2%, up from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools
 

Featured Reviews

Abhishek-Mehta - PeerSpot reviewer
An advanced platform that provides visibility into the performance in the real world and enables us to test AV content
There is definitely room for improvement in terms of marketing. Marketing is something that is not that great. If you look at some of the other companies in the space, they have a lot of published case studies and tested models. They make a lot of noise. They have got some of their best customers talking about them, which is where HeadSpin needs to work. They should automate their onboarding. A lot of things are still manual. They can create a video assistant or something like that to completely automate the entire process. There is a great scope to improve professional services. The time to deploy is quite long. They can increase and improve the scope of their professional services and set up automation through scripts. They do it at this stage, but they're very expensive. I would love to see them come up with project-based costing for companies that are startups or low on funds. Apart from these, they have been on top of the game in terms of features. I can't think of any other new set of features at this point in time because they're already on top in terms of innovation.
Shailesh-Parkhe - PeerSpot reviewer
Powerful automation tool with a user-friendly interface, codeless automation, and adaptability to complex business processes, particularly in SAP environments
The tool itself is highly effective, especially when it comes to comprehensibility for newcomers. Even during the initial learning phase, I found it remarkably user-friendly. It facilitates quick onboarding and training of new resources. It offers features for building automation scripts, such as search and certify capture. A notable advantage is that it doesn't rely on other tools like Micro Focus UFT or Micro Focus ALM for script execution. Worksoft can run independently without the need for support from Microsoft Office, although the option to use it for maintaining data exists. The tool also includes debugging features and comprehensive reporting capabilities, generating PDF reports for easy analysis.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of the product are the performance parameters it gives us."
"The technical support is really helpful because we can set up direct calls with them if we want to. We can use Zoom or Google Meet to interact with them directly, and if there is an issue in our system, they will help us by reproducing the issue in their machines and trying to figure out a solution. The support is really smooth, and we like that they're very supportive."
"The initial setup of HeadSpin was very easy and user-friendly. It was easy to configure and write a script."
"It has an interesting feature called AV box testing. A lot of companies that are in the OTT segment don't really understand what their streaming is like. They can't test for streaming quality. There are restrictions where you cannot simulate live streaming. For example, on Netflix, you can't simulate how a movie is being streamed on a remote device. That's why HeadSpin has got this AV box testing feature. It is a patented feature. They send an AV box to your location, and you can test live streaming, which is something that no other company does."
"The most valuable feature is that this is the first connected intelligence all-in-one platform."
"The most valuable feature of HeadSpin it's the integration with other solutions. It is great. I can search for an element or do a quick debugging on the application right on HeadSpin. It's very useful."
"The most valuable features of Worksoft Certify are the way we can maintain the processes and sub-processes inside. We can immediately identify and replicate multiple objects in the application without having a major issue with it. We are able to do a lot of operations even with the solution being completely scriptless. That is a large advantage compared with other automation tools."
"Certify integrates with other tools and it works very well with other machine testing applications."
"The easy of use and ease of integration of Worksoft Certify are very good."
"The most valuable feature is the ability to automate quickly and to maintain and update scripts."
"The solution has cut our clients' test maintenance time for changes, like patches or system upgrades. They used to take a lot of time until the production validation completed. Now, it is just seconds until it is ready, so they can do executions within couple of minutes."
"Improvement means for us that we have to be better in quality. Due to automation, you can run every automated test case twice a week. If you do it manually, you do it once per release. This is a quality improvement."
"We are now trying to automate all our applications: SAP, web, third-party, and legacy. Instead of multiple tools, we have been able to have Worksoft handle a lot of our applications. This has saved us a lot of time and effort."
"It provides a lot of time savings. We are always ready to execute a task whenever the business asks us. We saved approximately 7000 hours in 2018."
 

Cons

"Support and pricing could be improved."
"They should automate their onboarding. A lot of things are still manual. They can create a video assistant or something like that to completely automate the entire process."
"If you want to do some testing or check the devices manually or check the application in a particular device manually, it is really laggy. That's a disappointment because sometimes we would like to do manual testing when our local devices are not available."
"Sometimes, devices go offline and some features are not functioning on some devices, specifically on iOS."
"HeadSpin could improve on the user interface because it is very poor. The checks that are done on the iOS devices are very difficult, but for Android, it runs great. For all iOS devices, the user interface and how it interacts with the device are very poor."
"HeadSpin needs to improve the hardware. With the mobile, the battery life reduces and must be continuously charged."
"Small changes in the HTML page design can impact the automation process, unlike SAP, where the script remains stable unless there is a functional change."
"I would like Worksoft Certify to do automation at any layer (the UI layer, API layer, or database layer) and challenge competitors in the RPA industry, like UiPath and Automation Anywhere."
"An area that I would like to see improved is how the permissions are applied. If you're applying permissions groups to a user, one of the options is to delete the group entirely and lose the entire permission group, rather than just deleting the permission from the user, which seems a little silly. In my opinion, that whole module of permissions is very confusing and lends itself to common errors."
"It is very easy to use, but there are some places where they need to improve their security. E.g., the BPP tool is just a URL, which does not ask you for a username and password. Anyone can login and can see it."
"One feature that we have been asking for has been to treat tests as code and store the source code for tests in a configuration management tool. Right now, for version control of testing, it's all internally within the tool. If we have a test of a business process and want to revive that test, our methodology now is purely manual work. We go into the tool, create a copy of the existing test, and call the next one: v2. Now, we have two of them and the only way you can tell them apart is by its naming convention."
"Worksoft Certify's support team should respond more promptly when we are stuck with certain issues and looking for a solution."
"When it comes to mobile testing, we have a small bottleneck there. You have to buy third-party separate licenses if you want to test on a mobile. Business wise we see room for improvement there, although it's that really critical for us."
"Worksoft Certify needs a bit of improvement for its web-based processes. It can be difficult because you need to recall the maps, then you still have to add-on for your browser. When you are using the browser-based testing, you cannot even move your mouse or do anything on your system when you are using the web-based testing. Therefore, it needs a bit of improvement on that side. While it does work, it needs improvement. From the SAP side, there is nothing better than Worksoft Certify. However, from the web-based, we are moving towards Fiori. SAP will soon be totally web-based. For Fiori, they need to be great with SAP testing. Thus, Worksoft has to improve the web-based testing part for Certify."
 

Pricing and Cost Advice

"I believe the licensing cost is cheap because it's a total solution, hardware, license and software."
"We have a yearly license for 16 devices."
"It has a yearly license. There is no other option. It is expensive. There are a lot of other cheaper players in the market, but it is like a Mercedes. You pay an extra premium for it, but you get the benefits. I would love to see them come up with project-based costing. Companies that are low on funds or new-age can do with pricing that is easily digestible. They can give them a pricing model for three months. They can provide a startup package."
"It's not cheap, but there are a few different packages and different prices for enterprises with different product versions."
"We could use Certify to do robotic process automation, which is basically running a process on your correction system instead of your test system. Therefore, we may do that in the future."
"If we do one manual process, it could take approximately two hours. The same process using Worksoft probably takes ten minutes."
"We have seen ROI by being able to free up and give time back to the business for other value-added work."
"It is expensive compared to some of the other automation tools in the market. However, the benefits and ROI has proved that it has been a good investment."
"The initial upfront cost in terms of licenses, plus all the money that we spent developing tests, has proven it's worth. Now, we can do a regression test suite in ten days as opposed to sixteen weeks."
"The price is in line with everyone else's in the market. They are not cheaper nor more expensive than anyone else who was in our RFP."
"The license cost is quite high. This might not be a consideration for a large company, but it will be for a small company. E.g., Tricentis (their competitor) offers certain exclusive use cases where a company can use it in a certain way, so this is another option that companies consider."
"Worksoft Certify is priced higher than most tools."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
15%
Manufacturing Company
14%
Real Estate/Law Firm
8%
Manufacturing Company
19%
Retailer
10%
Computer Software Company
10%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
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How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What do you like most about Worksoft Certify?
A specific feature that I found to be the most valuable in the solution for our company's work processes stems from the fact that it is useful as a low-code automation tool.
 

Overview

 

Sample Customers

Zynga, Tinder, Pinterest, Akamai, Microsoft, Airbnb, Jam City, TMobile, Mozilla, CNN, Cognizant, Yahoo!, ebay, Quora, Walmart, Kohls, Telstra
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about HeadSpin vs. Worksoft Certify and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.