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Worksoft Certify pros and cons

Vendor: Worksoft
4.2 out of 5
2,639 followers
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Pros & Cons summary

Worksoft Certify is codeless, simplifying the learning curve and reducing programming needs. It enhances efficiency with reusable test scripts and seamless integration with tools like SAP and Salesforce. Automation reduces test maintenance time while supporting multiple interfaces. However, web UI performance can lag, and there are challenges with automation for less common applications. The permissions module is complex, pricing is high, and stability issues require experienced personnel.

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Prominent pros & cons

PROS

Worksoft Certify is codeless, simplifying training as users do not require programming skills, making it accessible for those unacquainted with IT.
Allows for good reusability in test processes, ensuring parts like VA01 can be reused in similar workflows to maintain simplicity and effectiveness.
Offers seamless integration with major enterprise applications like SAP and Salesforce, creating an efficient testing environment.
Significantly reduces test maintenance time and overall man hours required for manual testing, enhancing workflow efficiency.
Supports multiple interfaces and applications, facilitating comprehensive and faster end-to-end testing across diverse platforms.

CONS

Performance on the web UI part, especially with some of the more comprehensive Fiori features, could be improved
Permissions application is confusing and lends itself to common errors
Pricing is a bit high, and the availability of a trial environment for beginners and training would be beneficial
Mobile testing requires third-party licenses, presenting a bottleneck
Certify scripts are prone to changes when the development team alters text box operations, causing stability challenges
 

Worksoft Certify Pros review quotes

JZ
Jul 23, 2020
It's pretty seamless with SAP and Salesforce because they've built in the field definitions and all the things that you need. You literally turn it on and execute your script and it records it. It's very simple. Then you can go back and put in some of the other functions. For example, instead of hard-coding field selections, you put in a data table so you can run it multiple times or with multiple data. It was actually written to work very well with SAP.
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reviewer1004160 - PeerSpot reviewer
Feb 4, 2019
If we write a new test that's 80 percent the same as an existing test, it is pretty straightforward to reuse the steps from existing tests for our new tests and build upon them.
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JN
Jul 1, 2021
The decoupling of the test scripts from the data and the application is a nice feature. When you are creating test scripts, for example, for a web application, you have to learn about Worksoft and how the controls of a screen can be interpreted by Worksoft. For that purpose, you create so-called maps. These maps are loosely coupled to your scripts, which means if the application is changed, the control will be changed from an identifier. You don't need to rework the entire script. You only need to do these adjustments in the map, and then you can automatically reuse the scripts. So, it is really a smart move to have the decoupling of scripts, maps, and data.
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Worksoft Certify
October 2024
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MH
Jan 31, 2019
It's script-free, which is really important for our end users because we are usually dealing with colleagues who are not developers and who do not always have the technical background of developing and scripting. It's very useful that there is a nice UI and the tool is script-free.
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CH
Mar 4, 2020
It does allow for good reusability. When it's designed properly and utilized properly, we can put things in a way that allows for reusability, meaning a lot of reuse of VA01, if they're very similar flows, to keep it simple.
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HW
Mar 10, 2019
We have been able to save on a lot of manual work for some very high skilled, expensive resources. This has been able to free up a significant amount of their time so they can spend more time on innovation and more creative, value-add activities. That's been one of the more rewarding things that we've done, and the most appreciated.
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WN
Aug 3, 2020
The scripting methodology is easy to learn. It is easy to maintain because it is presented in a simple, narrative way. You don't need to know programming." "It has reduced our test maintenance time by more than 50 percent because we don't have to do manual test processes. We have saved over 150 man-hours monthly. It has increased our delivery times. We went from 200 man-hours down (three weeks work time frame) to approximately 40 man-hours (three days work time frame).
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it_user1004163 - PeerSpot reviewer
Jul 8, 2019
With autotesting, we have been able to eliminate duplication of test cases across those four areas. This has helped us knock down our number of test cases. Our test cases are also running more optimally. Therefore, it has very much helped in that sense, so we were able to eliminate a lot of test cases and get out of manual silos by running on autotesting, which is more efficient.
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SG
Feb 7, 2019
It is very user-friendly with an appealing UI, unlike a lot of other automation tools that we have evaluated. The fact that it can be used to across SAP and non-SAP applications (including web-based apps) is a big advantage. Using Certify Process Capture functionality has helped in hassle free test design creation, without the need to spend any extra effort to capture test steps and screenshots. The integration elements across HPE ALM and Solution Manager also work well.
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VI
Mar 1, 2020
The biggest feature is the fact that it's codeless. It takes away the problem of finding people with the correct programming language, since there are multiple such languages. It saves time in introducing people to the solution because they don't need programming knowledge, they just need to be able to think logically. This makes it vastly usable by more people who are not even acquainted with IT at all.
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Worksoft Certify Cons review quotes

JZ
Jul 23, 2020
With the codeless process automation across packaged applications, once in a while, if we get a weird application that's not widely used, it gets a little stickier. First, the software has to learn the fields, so you have to identify all the fields. Once you do that, as long as there isn’t any non-standard code in the application, then it works fine. But there's that one step that you have to do, a step you don't have to do with SAP and Salesforce, for example.
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reviewer1004160 - PeerSpot reviewer
Feb 4, 2019
One feature that we have been asking for has been to treat tests as code and store the source code for tests in a configuration management tool. Right now, for version control of testing, it's all internally within the tool. If we have a test of a business process and want to revive that test, our methodology now is purely manual work. We go into the tool, create a copy of the existing test, and call the next one: v2. Now, we have two of them and the only way you can tell them apart is by its naming convention.
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JN
Jul 1, 2021
Certify is integrated with Solution Manager, but this integration could be easier.
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Buyer's Guide
Worksoft Certify
October 2024
Free Report: Worksoft Certify Reviews and More
Learn what your peers think about Worksoft Certify. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
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816,406 professionals have used our research since 2012.
MH
Jan 31, 2019
The definitions for the objects need to be automated. They need to be recognized automatically by Worksoft Certify instead of changing them back and forth manually. This is also something that Worksoft is currently working on.
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CH
Mar 4, 2020
An area that I would like to see improved is how the permissions are applied. If you're applying permissions groups to a user, one of the options is to delete the group entirely and lose the entire permission group, rather than just deleting the permission from the user, which seems a little silly. In my opinion, that whole module of permissions is very confusing and lends itself to common errors.
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HW
Mar 10, 2019
I am aware that they have some challenges with some of their support resources, especially offshore which is very common. I don't think this is specifically a Worksoft issue. It always seems to be a software issue, and I know that Worksoft is aware of this and they are trying to make some improvements.
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WN
Aug 3, 2020
Worksoft Certify needs a bit of improvement for its web-based processes. It can be difficult because you need to recall the maps, then you still have to add-on for your browser. When you are using the browser-based testing, you cannot even move your mouse or do anything on your system when you are using the web-based testing. Therefore, it needs a bit of improvement on that side. While it does work, it needs improvement. From the SAP side, there is nothing better than Worksoft Certify. However, from the web-based, we are moving towards Fiori. SAP will soon be totally web-based. For Fiori, they need to be great with SAP testing. Thus, Worksoft has to improve the web-based testing part for Certify.
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it_user1004163 - PeerSpot reviewer
Jul 8, 2019
It would be great if our business testers could develop their own automated test cases. With every release you do, you have to go back and touch your old test cases and bring them up to speed, or develop new test cases. In the beginning, that is a challenge because you have to have someone who is certified in the tool to help you develop these test cases.
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SG
Feb 7, 2019
Our interactions with technical support has not been the best always and there is room for improvement especially with respect to the time taken to respond to cases. However, with the right contacts and reasonable escalations we have always managed to get quick attention on our cases.
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VI
Mar 1, 2020
Performance on the web UI part, especially with some of the more comprehensive Fiori features, like the complex tables that are being used, could be improved. In those cases we have noticed a lot of execution-time increase with regards to the Certify solution.
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Show 10 more reviews (out of 53)

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