Try our new research platform with insights from 80,000+ expert users

Worksoft Certify pros and cons

Vendor: Worksoft

4.3 out of 5

76 reviews
96% willing to recommend

Pros & Cons summary

Worksoft Certify offers seamless integration with SAP, boosting test efficiency and reducing maintenance time through codeless automation for non-coders. It provides strong ROI by saving resources, although integration with Jira and ALM is limited. While Capture 2.0 enhances test design, updates have reduced its effectiveness for advanced automation. Users report challenges with automation stability, continuous testing, and support response times, particularly in web application environments.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Worksoft Certify excels in ease of integration, providing seamless compatibility with SAP and other applications.

The tool's codeless automation capability enables people without coding expertise to perform automation, enhancing accessibility across teams.

Worksoft Certify significantly reduces test maintenance time, cutting down on man-hours and increasing efficiency.

The Capture 2.0 feature simplifies the creation of test documentation and improves the test design creation process.

It offers strong return on investment by saving time, resources, and costs, making it a preferred choice for automating SAP platforms.

CONS

Worksoft Certify's integration with other tools, such as test management systems like Jira and ALM, is lacking.

There are ongoing issues with automation stability and object recognition in web applications.

Technical support response times need improvement, especially in urgent situations.

Updates and changes in Capture 2.0 have introduced challenges, reducing its usefulness for mature automation.

Worksoft Certify faces difficulties with continuous testing and timeout features, particularly in web environments.

Worksoft Certify Pros review quotes

IT Quality Assurance Manager at a manufacturing company with 10,001+ employees

Oct 8, 2018

It's module based and it's giving functionality.

Read full review

QA Manager at a manufacturing company with 1,001-5,000 employees

Jan 31, 2019

The ease of use is superior to anything on the market. It's very easy to integrate. We've been very impressed with the tool. Because we primarily use the configuration with SAP, the integration is pretty seamless. But we have used our own in-house VB app as well, and it's worked very well with that.

Read full review

MH

Manuel Hermoso Martinez

Senior Consultant at a tech vendor with 10,001+ employees

Jan 31, 2019

It's script-free, which is really important for our end users because we are usually dealing with colleagues who are not developers and who do not always have the technical background of developing and scripting. It's very useful that there is a nice UI and the tool is script-free.

Read full review

Worksoft Certify

Free Report: Worksoft Certify Reviews and More

Learn what your peers think about Worksoft Certify. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.

879,672 professionals have used our research since 2012.

SG

Testing & Quality Assurance Manager at Johnson Matthey Plc

Feb 7, 2019

It is very user-friendly with an appealing UI, unlike a lot of other automation tools that we have evaluated. The fact that it can be used to across SAP and non-SAP applications (including web-based apps) is a big advantage. Using Certify Process Capture functionality has helped in hassle free test design creation, without the need to spend any extra effort to capture test steps and screenshots. The integration elements across HPE ALM and Solution Manager also work well.

Read full review

reviewer1004160

Global ERP Test Manager at a manufacturing company with 5,001-10,000 employees

Feb 4, 2019

If we write a new test that's 80 percent the same as an existing test, it is pretty straightforward to reuse the steps from existing tests for our new tests and build upon them.

Read full review

SR. Business Process Partner, Commercial Operations at GSK at a pharma/biotech company with 10,001+ employees

Jul 8, 2019

With autotesting, we have been able to eliminate duplication of test cases across those four areas. This has helped us knock down our number of test cases. Our test cases are also running more optimally. Therefore, it has very much helped in that sense, so we were able to eliminate a lot of test cases and get out of manual silos by running on autotesting, which is more efficient.

Read full review

SJ

Automation Lead at a tech services company with 10,001+ employees

Mar 10, 2019

The turn around time for getting the automation tester familiarized with the tool is very quick, as it doesn't have any coding. It is fairly simple to understand.

Read full review

DN

Team Leader at SOAIS

Mar 10, 2019

The Capture 2.0 feature is good. Our clients like using it. It does not take long to create documentation.

Read full review

Principal Consultant ERP at a tech services company with 10,001+ employees

Mar 10, 2019

It is a huge improvement, as it recognizes complex general applications, where most tools won't recognize the objects within them.

Read full review

Automation Test Specialist at Lennox International

Mar 10, 2019

We are now trying to automate all our applications: SAP, web, third-party, and legacy. Instead of multiple tools, we have been able to have Worksoft handle a lot of our applications. This has saved us a lot of time and effort.

Read full review

Show 10 more reviews (out of 62)

Worksoft Certify Cons review quotes

IT Quality Assurance Manager at a manufacturing company with 10,001+ employees

Oct 8, 2018

It is poor for a web based application.

Read full review

QA Manager at a manufacturing company with 1,001-5,000 employees

Jan 31, 2019

In the past, when we've tried to automate some of our web apps, it has not been as robust. If there were one thing that could be improved, it's interaction with web applications. The issue we were running into is that it was harder to identify the objects than it is with some of the other architectured applications.

Read full review

MH

Manuel Hermoso Martinez

Senior Consultant at a tech vendor with 10,001+ employees

Jan 31, 2019

The definitions for the objects need to be automated. They need to be recognized automatically by Worksoft Certify instead of changing them back and forth manually. This is also something that Worksoft is currently working on.

Read full review

Worksoft Certify

Free Report: Worksoft Certify Reviews and More

Learn what your peers think about Worksoft Certify. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.

879,672 professionals have used our research since 2012.

SG

Testing & Quality Assurance Manager at Johnson Matthey Plc

Feb 7, 2019

Our interactions with technical support has not been the best always and there is room for improvement especially with respect to the time taken to respond to cases. However, with the right contacts and reasonable escalations we have always managed to get quick attention on our cases.

Read full review

reviewer1004160

Global ERP Test Manager at a manufacturing company with 5,001-10,000 employees

Feb 4, 2019

One feature that we have been asking for has been to treat tests as code and store the source code for tests in a configuration management tool. Right now, for version control of testing, it's all internally within the tool. If we have a test of a business process and want to revive that test, our methodology now is purely manual work. We go into the tool, create a copy of the existing test, and call the next one: v2. Now, we have two of them and the only way you can tell them apart is by its naming convention.

Read full review

SR. Business Process Partner, Commercial Operations at GSK at a pharma/biotech company with 10,001+ employees

Jul 8, 2019

It would be great if our business testers could develop their own automated test cases. With every release you do, you have to go back and touch your old test cases and bring them up to speed, or develop new test cases. In the beginning, that is a challenge because you have to have someone who is certified in the tool to help you develop these test cases.

Read full review

SJ

Automation Lead at a tech services company with 10,001+ employees

Mar 10, 2019

We're really hopeful for the mobile testing in Worksoft Certify going forward.

Read full review

DN

Team Leader at SOAIS

Mar 10, 2019

I would like BPP to have more filtering options during the report creation. This would make our customers happy.

Read full review

Principal Consultant ERP at a tech services company with 10,001+ employees

Mar 10, 2019

It is very easy to use, but there are some places where they need to improve their security. E.g., the BPP tool is just a URL, which does not ask you for a username and password. Anyone can login and can see it.

Read full review

Automation Test Specialist at Lennox International

Mar 10, 2019

Technical support's first response to us is usually late.

Read full review

Show 10 more reviews (out of 62)

Product Categories

Product Categories

Test Automation Tools

Functional Testing Tools

API Testing Tools

Popular Comparisons

Popular Comparisons

Tricentis Tosca vs Worksoft Certify

OpenText Functional Testing vs Worksoft Certify

Katalon Studio vs Worksoft Certify

Apache JMeter vs Worksoft Certify

SmartBear TestComplete vs Worksoft Certify

Postman Enterprise vs Worksoft Certify

Eggplant Test vs Worksoft Certify

BlazeMeter vs Worksoft Certify

Sauce Labs vs Worksoft Certify

Ranorex Studio vs Worksoft Certify

Selenium HQ vs Worksoft Certify

Testim vs Worksoft Certify

UiPath Test Cloud vs Worksoft Certify

LambdaTest vs Worksoft Certify

Parasoft SOAtest vs Worksoft Certify

See all alternatives

Product Categories

Product Categories

Test Automation Tools

Functional Testing Tools

API Testing Tools

Popular Comparisons

Popular Comparisons

Tricentis Tosca vs Worksoft Certify

OpenText Functional Testing vs Worksoft Certify

Katalon Studio vs Worksoft Certify

Apache JMeter vs Worksoft Certify

SmartBear TestComplete vs Worksoft Certify

Postman Enterprise vs Worksoft Certify

Eggplant Test vs Worksoft Certify

BlazeMeter vs Worksoft Certify

Sauce Labs vs Worksoft Certify

Ranorex Studio vs Worksoft Certify

Selenium HQ vs Worksoft Certify

Testim vs Worksoft Certify

UiPath Test Cloud vs Worksoft Certify

LambdaTest vs Worksoft Certify

Parasoft SOAtest vs Worksoft Certify

See all alternatives

Related questions

11

Additional features of version 10.1 in comparison to version 9.02 of Worksoft Certify

22

I would like to know the difference between SAP CBTA and Worksoft

9

Seeking more details about Worksoft Certify - Pricing for single license, and "Process Capture 2.0"

21

What is the best test automation tool for SAP?

107

How does Tricentis Tosca compare with Worksoft Certify?

18

WorkSoft Certify is recognizing the top menu bar as a single object of SAP Logon. How to resolve the issue?

55

What is Worksoft Certify's licensing cost?

61

Which is the best RPA solution for performance testing automation?

30

What are your recommended Accessibility Testing tools (both open-source and licensed ones)?

172

Why is Test Automation Tools important for companies?