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Sauce Labs vs Worksoft Certify comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
Sauce Labs boosts ROI by optimizing release cycles, reducing costs, enhancing test efficiency, and enabling broader device testing.
Sentiment score
6.8
Worksoft Certify automation improved efficiency and reduced costs, delivering quick ROI through faster cycles and broader test coverage.
It brings measurable benefits, and I have observed time-saving, cost-saving, and resource-saving aspects with Worksoft Certify.
WorkSoft Certified Automation Engineer at Qualesce
Where we used to require twelve to twenty manual resources, we now only need four resources to perform the testing efforts.
Senior Analyst - Automation Testing at Johnson Controls, Inc.
I can confirm that Worksoft Certify brings measurable benefits in terms of cost saving, time saving, resource saving, and efficiency improvements in my projects.
Senior Analyst at Accenture
 

Customer Service

Sentiment score
8.0
Sauce Labs' customer service is praised for responsiveness, friendliness, and efficiency, with most users highly satisfied despite occasional delays.
Sentiment score
6.5
Worksoft Certify's customer service is responsive and knowledgeable but faces issues with first-level support and offshore quality.
If the L1 support cannot handle the issues, their L2 support is very good, as technical people come and solve the problems.
Automation Architect at a manufacturing company with 10,001+ employees
Their technical support is responsive, which is good, and their solutions are timely.
Test Engineering Manager at a tech vendor with 10,001+ employees
If we could have direct contact through platforms like Teams for any immediate queries, it would save the tester's time.
Test Lead at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
6.9
Sauce Labs is scalable but faces challenges with cost, VM limitations, outages, and requires more data centers for extensive scaling.
Sentiment score
7.6
Worksoft Certify efficiently scales testing across environments, integrating well, yet demands careful planning and licensing for optimal scalability.
We are an enterprise company. It covers companies of all sizes.
Test Engineering Manager at a tech vendor with 10,001+ employees
I would assess the scalability of Worksoft Certify as around eight to nine, as it is designed for larger teams and complex environments, facilitating efficient testing and deployment.
IT Engineer at Capgemini
When I need to add additional resources to scale up, it is easy to do so to run more tests.
WorkSoft Certified Automation Engineer at Qualesce
 

Stability Issues

Sentiment score
6.8
Sauce Labs offers stable, reliable cloud testing with occasional issues, but improvements and timely support enhance user satisfaction.
Sentiment score
7.3
Worksoft Certify is highly stable, especially in SAP environments, with minor issues mostly environment-related and high user ratings.
Regarding stability, I have not seen any lagging, crashing, or downtime with Worksoft Certify; it is very stable nowadays.
Automation Architect at a manufacturing company with 10,001+ employees
It depends on where this particular tool is installed, including the RAM size or the disk size of that machine.
Test Lead at a tech vendor with 10,001+ employees
Throughout my experience, I have not encountered any crashes, performance issues, or stability issues with Worksoft Certify.
WorkSoft Certified Automation Engineer at Qualesce
 

Room For Improvement

Users want clearer documentation, faster processing, better reports, improved integrations, more device coverage, accurate logging, and responsive support.
Worksoft Certify needs improved usability, web test object identification, integration, and enhancements in support, reporting, and mobile/API/AI features.
Focusing more on AI and its integration with Worksoft would really help enhance our processes.
Project Manager at a tech services company with 51-200 employees
They need to keep working on the mobile interface, the API part, and they need to improve more on web applications.
Automation Architect at a manufacturing company with 10,001+ employees
Immediate contact to a concerned team or person should be established so that the issue can be fixed at a better pace.
Test Lead at a tech vendor with 10,001+ employees
 

Setup Cost

Enterprise users find Sauce Labs pricing flexible but costly, recommending starting small and scaling to manage costs effectively.
Worksoft Certify is costly but offers ROI, efficiency, and flexible licensing options that allow cost tailoring for businesses.
As it is a quality tool, the price is slightly higher, but that is acceptable compared to other tools, especially considering the ROI.
Project Manager at a tech services company with 51-200 employees
The pricing is minimal and moderate.
Test Engineer at Wipro Limited
I think the pricing for Worksoft Certify is cheaper compared to other tools.
Automation Architect at a manufacturing company with 10,001+ employees
 

Valuable Features

Sauce Labs offers cross-browser compatibility, video recording, and parallel test execution for scalable testing across multiple platforms and devices.
Worksoft Certify enhances productivity with codeless automation, SAP integration, modularity, and robust reporting, saving time and reducing manual effort.
Teams who are planning for automation and are still in manual testing can use Worksoft Certify, and significant time and resources will be reduced.
Project Manager at a tech services company with 51-200 employees
I believe it will reduce cycle time; we can save 30 to 40%, even 40 to 60% regression cycle time, with innovations we have implemented with Worksoft Certify.
Automation Architect at a manufacturing company with 10,001+ employees
It also covers end-to-end testing across different applications, enabling testing of complete business processes, and integrates with other applications such as SAP, Oracle, and Salesforce.
IT Engineer at Capgemini
 

Categories and Ranking

Sauce Labs
Ranking in Functional Testing Tools
13th
Ranking in Test Automation Tools
18th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
113
Ranking in other categories
No ranking in other categories
Worksoft Certify
Ranking in Functional Testing Tools
6th
Ranking in Test Automation Tools
8th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
API Testing Tools (9th)
 

Mindshare comparison

As of December 2025, in the Test Automation Tools category, the mindshare of Sauce Labs is 2.5%, down from 3.1% compared to the previous year. The mindshare of Worksoft Certify is 3.9%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools Market Share Distribution
ProductMarket Share (%)
Worksoft Certify3.9%
Sauce Labs2.5%
Other93.6%
Test Automation Tools
 

Featured Reviews

MR
Lead Consultant at a tech services company with 10,001+ employees
Provides multiple test environments and saves time, but should have something for inspecting mobile apps screens
With the desktop browser, we can inspect any screen with the web developer option, but they should provide something for mobiles so that we can quickly inspect elements on the device. To write the Selenium scripts, we require web locators. We have to capture them from the local and execute the script on Sauce Labs. If Sauce Labs can provide a solution where we can inspect any of the mobile devices online, it will be very helpful for us. I also faced an issue where during the execution time, the iCloud password used to expire within a certain period, which used to create pop-ups on the screen making our tests fail. That was one thing that we faced many times. If that can be improved, it will be very helpful.
Muddisetty Arun Kumar - PeerSpot reviewer
WorkSoft Certified Automation Engineer at Qualesce
Automation has delivered strong ROI with AI-driven test prioritization and parallel reporting
Worksoft Certify is a great product and brings good solutions. It is cost-effective, but not everyone is willing to pay the price. While it is nice and brings a great ROI, it appears to be a longer-term investment, which is why not everyone is eager to procure it given the issues related to licensing. I would recommend Worksoft Certify as a solution to others. My overall review rating for this product is 10.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
10%
Manufacturing Company
7%
Comms Service Provider
6%
Manufacturing Company
16%
Retailer
10%
Computer Software Company
9%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise26
Large Enterprise73
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise6
Large Enterprise64
 

Questions from the Community

What do you like most about Sauce Labs?
It has significantly enhanced our testing accuracy by approximately 50%.
What needs improvement with Sauce Labs?
Sauce Labs can include new technologies like generative AI, which can reduce the human effort in writing test cases. For example, in my current project, we reduced the time it took to complete user...
What is your primary use case for Sauce Labs?
I work as an automation engineer using Selenium WebDriver with Java, and API automation using Rest Assured with Java. I have also worked with Docker integration on AWS. Additionally, I have experie...
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What do you like most about Worksoft Certify?
A specific feature that I found to be the most valuable in the solution for our company's work processes stems from the fact that it is useful as a low-code automation tool.
What is your experience regarding pricing and costs for Worksoft Certify?
I find the pricing not expensive at all as it depends on how many users will be required.
 

Overview

 

Sample Customers

Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about Sauce Labs vs. Worksoft Certify and other solutions. Updated: November 2025.
879,371 professionals have used our research since 2012.