We performed a comparison between Sauce Labs and Worksoft Certify based on real PeerSpot user reviews.
Find out in this report how the two Test Automation Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Testing my app on cloud has really helped us with save time and resources to procure various hardware and software, and set those up."
"I like the dashboard and seeing the test results. As a manager, I like to see the insights of the people using it, understanding the total path and run. I can see all of that as a manager. I also know team members love seeing the dashboard and seeing the test results in real-time."
"The solution they provide is very robust. We can quickly connect to their environment with the hub URL. They have a URL that has the entire grid of desktops, web browsers, and mobile devices. They also provide real devices, so you just provide the URL and test your application."
"With only a few clicks, it gives us the availability to use any browser and OS combination whenever we want."
"Supplying devices to a testing team of possibly close to one thousand testers and developers is a great undertaking but Sauce Labs has made this very easy and a welcomed solution."
"The most valuable feature is the cross-browser feature, it has many android and iOS devices both simulators and real devices. It's easy to integrate. I also like video recording too."
"I never faced any issues with the stability."
"It has a wide assortment of platforms."
"The tool itself is highly effective, especially when it comes to comprehensibility for newcomers."
"The decoupling of the test scripts from the data and the application is a nice feature. When you are creating test scripts, for example, for a web application, you have to learn about Worksoft and how the controls of a screen can be interpreted by Worksoft. For that purpose, you create so-called maps. These maps are loosely coupled to your scripts, which means if the application is changed, the control will be changed from an identifier. You don't need to rework the entire script. You only need to do these adjustments in the map, and then you can automatically reuse the scripts. So, it is really a smart move to have the decoupling of scripts, maps, and data."
"One big advantage of Worksoft Certify is its integration with SAP Solution Manager..."
"The most valuable feature is its time saving. Once development is complete, the short time that it takes to execute a test is invaluable. It saves a number of dollars and man-hours."
"It does allow for good reusability. When it's designed properly and utilized properly, we can put things in a way that allows for reusability, meaning a lot of reuse of VA01, if they're very similar flows, to keep it simple."
"It's module based and it's giving functionality."
"We were able to use Worksoft to automate all of the actions that we would have to take after an SAP refresh. This way we do the refresh, then that night or right afterwards, we run the Worksoft script and it resets all of our testing users. This sets them up with the right access, the right approvals, and just sets up everything on the back-end so we can do our scripts the next night."
"It helps us to implement automation testing as part of most projects, so the need for manual testing can be reduced. This really accelerates the testing process as a whole. Before, where it could take ten days to test a project, now it takes only one or two days to do the complete testing."
"Start execution time as each time a set of tests start, it will launch a new VM so it takes a bit of time."
"We have faced challenges with the availability of mobile devices. There was once or twice where there were no mobile devices available."
"They could improve the platform's customer support services."
"Unable to segregate reports for tests that are currently being developed, and might not be returning useful results."
"Multi-domain SSO is a big concern for us right now, especially as we've been merged into a larger company. I suddenly have teams coming from 20 different domains, and because the main master Sauce Labs account is locked down to one SSO domain, there are teams that can't run a test right now. I've heard they're working on a solution and they've been very communicative with us about it. A solution to that would help us a lot."
"Every time that we run scenarios where we need to discover the geolocation of our customers, by default it shows as Palo Alto, California. That's a problem for us and we need a workaround for those cases... It would be helpful if we could enter a latitude and longitude into Sauce Labs configuration and say, "When you run a virtual Chrome device or an iPhone, make this your default location. Then, provide me that device so I can run my scenarios," because we have stores in different regions across the United States."
"The ability to configure the memory and CPU for the test machines should be included."
"I would like for there to be more detail in regards to the quality of our code i.e. how many failures occurred, how many passed based on industry standard metrics, etc."
"Performance on the web UI part, especially with some of the more comprehensive Fiori features, like the complex tables that are being used, could be improved. In those cases we have noticed a lot of execution-time increase with regards to the Certify solution."
"The technical support has been good, but sometimes there are little delays. A lot of times when we need support, it's an emergency situation."
"We can't get the process intelligence module to work properly. We can't get the impact comment that analyzes the incoming development code to run, either. We've also had bugs in the CTM and execution manager in the past year. It took technical support a long time to resolve this issue. We escalated it so that the vice president of the company was included as well."
"One feature that we have been asking for has been to treat tests as code and store the source code for tests in a configuration management tool. Right now, for version control of testing, it's all internally within the tool. If we have a test of a business process and want to revive that test, our methodology now is purely manual work. We go into the tool, create a copy of the existing test, and call the next one: v2. Now, we have two of them and the only way you can tell them apart is by its naming convention."
"We would like this to be able to be used outside of SAP applications, as it would be good for other types of products."
"With one of our applications where we do check-in, Worksoft is not able to identify the Java-based application. We raised the ticket, but we were unable to resolve this using Worksoft."
"It would be great if our business testers could develop their own automated test cases. With every release you do, you have to go back and touch your old test cases and bring them up to speed, or develop new test cases. In the beginning, that is a challenge because you have to have someone who is certified in the tool to help you develop these test cases."
"An area that I would like to see improved is how the permissions are applied. If you're applying permissions groups to a user, one of the options is to delete the group entirely and lose the entire permission group, rather than just deleting the permission from the user, which seems a little silly. In my opinion, that whole module of permissions is very confusing and lends itself to common errors."
Sauce Labs is ranked 13th in Test Automation Tools with 113 reviews while Worksoft Certify is ranked 8th in Test Automation Tools with 64 reviews. Sauce Labs is rated 8.8, while Worksoft Certify is rated 8.4. The top reviewer of Sauce Labs writes "Robust documentation, helpful support representative, good licensing model". On the other hand, the top reviewer of Worksoft Certify writes "Enables us to automate end-to-end testing of our integration between S/4HANA and Salesforce.com". Sauce Labs is most compared with BrowserStack, Perfecto, LambdaTest, Bitbar and Tricentis Tosca, whereas Worksoft Certify is most compared with Tricentis Tosca, Selenium HQ, OpenText UFT One, Katalon Studio and UiPath Test Suite. See our Sauce Labs vs. Worksoft Certify report.
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