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Helios vs ServiceNow Cloud Observability comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Helios
Ranking in Application Performance Monitoring (APM) and Observability
97th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
ServiceNow Cloud Observability
Ranking in Application Performance Monitoring (APM) and Observability
45th
Average Rating
7.6
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Flavio de Araujo - PeerSpot reviewer
Nov 3, 2023
Well instrumented and monitors latency but the design is not intuitive
The design of this solution is not very intuitive and probably could come with more friendly tips for beginners. For example, it is not clear how to list or edit alerts for a specific service. If you have several services for the same account, it is very hard to manage them. If you are not an experienced user, you probably will be a little lost and will not know what to do with all the data on the screen. Also, it would be very helpful to be able to see not only traces but metrics and logs in the same solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pricing and Cost Advice

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"The product is expensive. I rate the tool's pricing model an eight out of ten."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
17%
Financial Services Firm
15%
Manufacturing Company
12%
Retailer
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

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What needs improvement with LightStep?
There are a lot of workflows and connectors. In terms of licensing, users would want the product to offer them the ability to tailor the tasks offered in the solution to suit their needs.
What is your primary use case for LightStep?
I use the solution in my company since it has multiple tenants available. Basically, what happens in business is that you have a hybrid setup model, and for that, you extensively use a cloud platfo...
 

Also Known As

No data available
LightStep
 

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Overview

 

Sample Customers

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InVision, Twilio, Lyft, Yext, DigitalOcean,
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: August 2024.
801,634 professionals have used our research since 2012.