Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
Helios is employed for efficient monitoring of distributed systems, ensuring real-time data visualization, and streamlining incident responses. It is valued for handling large-scale infrastructure, including cloud environments, and offers comprehensive API integrations for seamless workflow automation.
Helios provides actionable insights through advanced analytics, helping teams proactively manage system performance and reliability. Its intuitive design and robust analytics, combined with comprehensive reporting tools and customization options, enhance efficiency and productivity. The platform's scalable infrastructure accommodates large-scale deployments, while real-time data access aids in critical decision-making. Though there are areas for improvement like integration capabilities, support responsiveness, installation process, speed, and navigation complexity, Helios remains a preferred choice for businesses aiming to optimize processes and drive growth.
What are the key features of Helios?
What benefits and ROI should users expect?
Helios is implemented in industries that require robust monitoring and real-time insights, such as finance, healthcare, and e-commerce. These industries benefit from its ability to handle large-scale infrastructure and provide seamless API integrations, ensuring efficient operations and improved system reliability. Teams use Helios to optimize their performance and manage system reliability proactively, contributing to sustained growth and operational excellence.
ServiceNow Cloud Observability is a comprehensive platform designed to enhance visibility, control, and performance monitoring of your IT infrastructure and applications. It seamlessly integrates log management, trace management, metrics monitoring, and infrastructure monitoring in real-time, leveraging AI and machine learning for automated tasks and actionable insights. With benefits including improved visibility, faster incident resolution, enhanced application performance, simplified IT operations, and reduced costs, this cloud-native solution is ideal for businesses of all sizes with complex IT infrastructures. It integrates seamlessly with ServiceNow IT Operations Management (ITOM), supports OpenTelemetry standards, and provides AI-powered insights along with pre-built dashboards and reports.
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