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Hitachi Ops Center Analyzer vs New Relic comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hitachi Ops Center Analyzer
Ranking in IT Operations Analytics
13th
Average Rating
7.6
Reviews Sentiment
3.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
New Relic
Ranking in IT Operations Analytics
3rd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
158
Ranking in other categories
Application Performance Monitoring (APM) and Observability (5th), Network Monitoring Software (7th), IT Infrastructure Monitoring (6th), Mobile APM (3rd), Cloud Monitoring Software (4th), AIOps (3rd)
 

Mindshare comparison

As of April 2025, in the IT Operations Analytics category, the mindshare of Hitachi Ops Center Analyzer is 0.7%, down from 1.2% compared to the previous year. The mindshare of New Relic is 17.9%, down from 18.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics
 

Featured Reviews

Sajith Eruvangai - PeerSpot reviewer
Provides monitoring and reporting with limited features and room for dashboard improvement
I would rate scalability five out of ten. I did not use it extensively. I cannot evaluate all the components as we have a limited license, allowing us to test only a few areas. That is why I cannot rate areas with which I am not familiar. We monitor limited components with this tool and need licensing for integrating third-party components. Therefore, evaluating those areas is not possible.
Iqbal Khowaja - PeerSpot reviewer
Has a simple user interface and end-to-end monitoring and self-healing features
My organization uses many application performance management solutions, such as AppDynamics, New Relic APM, Splunk, and Datadog. I'm the CTO for the state of Hawaii, and across the board, different departments use different APM tools. I'm using the latest version of New Relic APM, but I cannot recall the exact version. My company has a dozen engineers using and monitoring New Relic APM. I'd tell anyone planning to use New Relic APM that it has to fit what you have. For example, most of my company's payload is in AWS, and the tool has adopters and features that CloudWatch cannot provide. Still, New Relic APM can, so you should do a demo or trial run first and see if it's a tool that'll help you with end-to-end monitoring. New Relic APM is working well for my company, so an excellent way to start is to do a trial run to see how the tool works out for your current applications. My rating for the tool is nine out of ten because my experience with it has been great. New Relic also worked closely with my company and has always been upfront on what's available and what's not. My company is a New Relic APM customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Ops center from Hitachi lets us see all storage in one place, unlike Dell and EMC, where we work on one storage."
"It was easy to set up."
"Having eyes on performance for storage through the Analyzer is valuable for me."
"It was easy to set up."
"The solution is scalable, and it is easy because all the documentation is available."
"It allows the restriction of privileges and control of users."
"It has prevented failures from occurring in our production environment."
"Working with the solution is very easy. It's user-friendly."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good."
"The pricing is pretty good."
"It is a software solution as a service, so I don't have to manage it on-premise."
 

Cons

"I do not have any notes for improvement."
"The dashboard needs improvement."
"Very limited people are available with resource availability in this region, and they have limited knowledge."
"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"I haven't come across any features that are lacking."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"The connectivity between legacy and newer cloud applications is not great."
"It is very difficult to award the service level cycles at an endpoint level."
"The pricing could be improved as it is quite high relative to what is offered."
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
 

Pricing and Cost Advice

Information not available
"It would be nice if we could buy it annually instead of monthly."
"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."
"The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out."
"The price of New Relic could improve. It is expensive."
"We're paying for the New Relic APM license annually."
"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
"The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
"Pricing is better with New Relic APM than Dynatrace."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
54%
Financial Services Firm
7%
Computer Software Company
7%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Hitachi Ops Center Analyzer?
We received Ops common and the Analyzer when we bought Hitachi storage. I do not know the price for the analysis.
What is your primary use case for Hitachi Ops Center Analyzer?
We use the Analyzer for monitoring storage performance and for any alerts. We have to analyze the machine, one at the head office and a second on the Doctor site. It collects information from the s...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...
 

Comparisons

No data available
 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Information Not Available
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Hitachi Ops Center Analyzer vs. New Relic and other solutions. Updated: February 2025.
845,406 professionals have used our research since 2012.