Honeycomb.io vs OpenText Diagnostics comparison

Honeycomb.io and OpenText are both solutions in the Application Performance Monitoring (APM) and Observability category. Honeycomb.io is ranked #25 with an average rating of 8.5, while OpenText is ranked #65. Honeycomb.io holds a 1.7% mindshare in APM, compared to OpenText’s 0.2% mindshare. Additionally, 100% of Honeycomb.io users are willing to recommend the solution, compared to 75% of OpenText users who would recommend it.

Honeycomb.io

Read 2 Honeycomb.io reviews

2,619 Views
2,256 Comparison Views

100% willing to recommend

OpenText Diagnostics

Read 4 OpenText Diagnostics reviews

434 Views
272 Comparison Views

75% willing to recommend

Honeycomb.io

OpenText Diagnostics

Comparison Buyer's Guide

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Executive SummaryUpdated on Apr 20, 2025

OpenText Diagnostics and Honeycomb.io compete in application performance monitoring and diagnostics. Honeycomb.io often has the upper hand due to its advanced features and perceived value for its price.

Features: OpenText Diagnostics offers robust root cause analysis, wide application monitoring, and comprehensive analysis capabilities. Honeycomb.io provides a unique event-driven data model, real-time observability, and modern data-driven insights.

Ease of Deployment and Customer Service: OpenText Diagnostics provides traditional on-premise deployment with strong customer support, suitable for enterprises needing tailored solutions. Honeycomb.io offers a cloud-based deployment model with quick setup and higher flexibility, aligning with modern cloud solutions and market trends.

Pricing and ROI: OpenText Diagnostics is known for its competitive pricing and transparent cost models, delivering substantial ROI through comprehensive monitoring. Honeycomb.io has higher initial pricing but provides significant ROI through modern observability tools, enabling faster issue resolution and resource optimization.

To learn more, read our detailed Honeycomb.io vs. OpenText Diagnostics Report (Updated: April 2025).

Buyer's Guide

Honeycomb.io vs. OpenText Diagnostics

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Honeycomb.io

Ranking in Application Performance Monitoring (APM) and Observability

25th

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

AI Code Assistants (10th)

OpenText Diagnostics

Ranking in Application Performance Monitoring (APM) and Observability

65th

Average Rating

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Honeycomb.io is 1.7%, up from 1.3% compared to the previous year. The mindshare of OpenText Diagnostics is 0.2%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Diego Gomes De Lima

Senior Software Engineer at SumUp

Easy to use and the dashboard is very intuitive

We faced some OpenTelemetry metrics lost between the communication from the service and the Honeycomb.io. I can't say if this is a Honeycomb.io issue or if there are some limitations in OpenTelemetry. Alerts are very helpful in Honeycomb.io, but we don't usually merge because we can compare queries with queries for making alerts. We can make alerts based on static numbers, which may block us from building alerts that could be generic enough or could be serviced.

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Ravi Suvvari

Performance and Fault-tolerance Architect with 1,001-5,000 employees

Very good for transaction level monitoring, but expensive and HP needs better support and training

HP Diagnostics is a very good monitoring tool especially for transaction level monitoring -- it shows hot spots which can be drilled down to DB level, table, query, SP's, record and field level and also at Object level, Classes level,method or Augment levels instead of pinpointing bottlenecks at layer level it goes deep inside for information. It has very good tracing capabilities despite being an agent based tool compared to other agent less monitoring tools. Overall a very good tool for monitoring application diagnostics for quick and easy resolution with help of thread information. Drills down from slow, end-user transactions to the bottle necked component, method, or SQL statement, helping to solve memory, exception, and other common problems Key features and benefits • Automatically detects all components touched by a business process and traces them with no user intervention • Provides complete application visibility across the application lifecycle, enabling higher application quality when applications go live • Reduces mean time to resolution (MTTR) in your J2EE, .NET, ERP, or CRM (SAP, Oracle®, PeopleSoft) environment • Integrates fully with HP Business Availability Center software, HP LoadRunner, and HP Performance Center.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution's most valuable features are the queries for the OpenTelemetry events and all the tracing."

"The solution's initial setup process was straightforward since we were getting enough support from Honeycomb.io's team."

"The diagnostics and configuration are the solution's most valuable aspects."

"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."

"For banking and telecom solutions, it's been quite useful."

Cons

"We can make alerts based on static numbers, which may block us from building alerts that could be generic enough or could be serviced."

"The process of log scraping gets delayed on Honeycomb.io. At times, it gives false alerts to the application team."

"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."

"The interface could be more user friendly."

"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

14%

Manufacturing Company

Comms Service Provider

Financial Services Firm

19%

Manufacturing Company

11%

Computer Software Company

11%

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Honeycomb.io?

The solution's initial setup process was straightforward since we were getting enough support from Honeycomb.io's team.

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What needs improvement with Honeycomb.io?

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What is your primary use case for Honeycomb.io?

The solution is mainly used for stack observability. It observes service behavior or any kind of failure that may be happening. The tool is also related to research. My company is working more on t...

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Prometheus Group vs Honeycomb.io

Compared 6% of the time

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Compared 43% of the time

Splunk AppDynamics vs OpenText Diagnostics

Compared 32% of the time

Broadcom DX Application Performance Management vs OpenText Diagnostics

Compared 26% of the time

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Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

April 2025

Download Honeycomb.io product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

April 2025

Download OpenText Diagnostics product report

Also Known As

Grit

Micro Focus Diagnostics, MF Diagnostics

Overview

Honeycomb.io offers a comprehensive platform for observability, facilitating debugging and analysis of production systems through real-time data insights.

This advanced observability tool is tailored for engineering teams, providing deep insight into complex systems' performance. Honeycomb.io enables real-time data analysis, empowering teams to quickly identify and resolve issues, ensuring optimized system performance and reliability. Its innovative approach allows seamless integration into production workflows, enhancing the capability to observe and debug systems efficiently.

What are the key features of Honeycomb.io?

Query Builder: Enables complex queries to analyze and visualize data effectively.
BubbleUp: Assists in pinpointing anomalous behaviors in vast datasets.
Tracing: Provides detailed traces that help in understanding request flows.
Service Maps: Visualizes architecture dependencies aiding comprehension.

What benefits should users look for in Honeycomb.io reviews?

Rapid Problem Resolution: Reduces mean time to resolution by offering clear diagnostics.
Cost Efficiency: Enables resource optimization by understanding usage patterns.
Improved Collaboration: Facilitates cross-team communication through shared insights.
Increased Productivity: Streamlines workflows, freeing up time for development.

Implementation of Honeycomb.io spans multiple industries, enhancing system reliability and performance. In e-commerce, it offers robust monitoring of online services to mitigate downtime. In fintech, it ensures secure and seamless transactions, protecting against potential failures. SaaS companies utilize it for maintaining seamless experience by identifying bottlenecks swiftly. Honeycomb.io's scalability ensures it meets growing demands of dynamic industry requirements.

Honeycomb.io

Diagnostics software monitors application transaction health in traditional, virtualized and cloud environments allowing quick isolation and resolution of issues. It gives you a common tool to easily collaborate across the entire application lifecycle and release higher-quality applications. Diagnostics software provides deep drill down into transactions from the end user through the back end. And it uniquely serves as a single tool set for pre-production and production to diagnose application performance bottlenecks quickly and improve quality.

OpenText

Sample Customers

Clover Health, Eaze, Intercom, Fender

BSkyB, Alior Bank

Buyer's Guide

Honeycomb.io vs. OpenText Diagnostics

April 2025

Free Report: Honeycomb.io vs. OpenText Diagnostics

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