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HubSpot Sales Hub vs Infor CloudSuite comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
HubSpot Sales Hub enhances ROI by streamlining lead management and improving customer tracking despite challenges in longer sales cycles.
Sentiment score
8.3
Improved throughput postponed a $7M expansion, while productivity and customer satisfaction increased with Infor CloudSuite rated eight out of ten.
 

Customer Service

Sentiment score
6.7
HubSpot Sales Hub support is mostly positive, with responsive service, useful resources, but some users desire faster communication.
Sentiment score
6.4
Infor CloudSuite's customer support varies; helpful for some, but complex issues often lack effective international assistance.
It is more difficult with the language in Portuguese, which complicates understanding other functions.
Technical support from Infor is rated an eight out of ten.
Here in Portugal, there's no direct support from Infor.
 

Scalability Issues

Sentiment score
7.0
HubSpot Sales Hub is scalable for different business sizes but may not match enterprise-level needs compared to competitors like Salesforce.
Sentiment score
7.9
Infor CloudSuite is renowned for its scalability, seamlessly supporting medium to large businesses with adaptability and effective data management.
 

Stability Issues

Sentiment score
8.4
HubSpot Sales Hub is highly rated for stability, with users highlighting its reliable performance and minimal bugs or crashes.
Sentiment score
7.5
Infor CloudSuite is praised for stability with high uptime; customizations can cause issues, but updates ensure reliability.
Infor CloudSuite is very stable, provided there is a good internet connection.
 

Room For Improvement

HubSpot Sales Hub needs improved integrations, support, automation, and enhanced features for customization, navigation, and lead accuracy.
Infor CloudSuite needs documentation enhancements, improved finance reporting, regional pricing adjustments, and better customization in Europe and South Africa.
HubSpot Sales Hub could be improved by being more affordable in other countries.
In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long.
In Europe, it's difficult to find people who already know Infor, which was a problem during implementation.
 

Setup Cost

HubSpot Sales Hub pricing is affordable, varies by features and users, and offers value compared to competitors like Salesforce.
Infor CloudSuite pricing varies significantly, offering value with comprehensive features, negotiable rates, and both on-premise and SaaS options.
Infor CloudSuite is cheaper than SAP and the license is on a yearly basis.
 

Valuable Features

HubSpot Sales Hub enhances sales with seamless integration, intuitive UI, automation, and robust tools for managing communications and customer interactions.
Infor CloudSuite offers advanced planning, analytics, automation, and integration, enhancing manufacturing, finance, and sales for large enterprises.
The divisions for sales and the graphics are very customizable in HubSpot Sales Hub.
We handle approximately 500 to 600 orders per day, and the product is excellent for extracting and implementing solutions to check various parameters like client credit status.
Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities.
 

Categories and Ranking

HubSpot Sales Hub
Ranking in CRM
12th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Infor CloudSuite
Ranking in CRM
19th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
16
Ranking in other categories
ERP (14th), Enterprise Asset Management (EAM) (2nd), Local Government CRM (4th), Product Configuration and Quoting (4th), Warehouse Management (3rd), Cloud HCM (7th), Financial Close Software (3rd)
 

Mindshare comparison

As of April 2025, in the CRM category, the mindshare of HubSpot Sales Hub is 0.8%, up from 0.6% compared to the previous year. The mindshare of Infor CloudSuite is 0.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
 

Featured Reviews

Gonçalo Teixeira - PeerSpot reviewer
Offers better lead and opportunity management, improved forecasting, increased visibility, and time-saving benefits
The tool has improved my sales pipeline management. It allows me to track the progress of each sales cycle and receive alerts when a sales stage is ending, prompting me to take necessary actions. I can easily manage customer interactions, primarily through email, which are automatically associated with the corresponding lead or opportunity. This helps me forecast sales. Additionally, the tool offers other useful tools for marketing and email marketing activities. The most effective feature for email tracking is the integration that immediately captures customer replies and associates them with the customer's history. This allows easy access to all interactions via email without needing to search through emails. Additionally, integrating email signatures and managing multiple email accounts makes tracking and managing emails very convenient. The tool offers an easy overview of opportunities. The solution's reporting feature is easy to configure and manage. The value includes better lead and opportunity management, improved forecasting, increased visibility, and time-saving benefits.
S Solomon Kumar - PeerSpot reviewer
Advanced forecasting and analysis capabilities
In terms of improvements, we can add new features that customers are demanding, such as service and quality improvements. For instance, we could have a model to predict the expected quality, which can be imported and developed as a new feature. We can improve quality features, and there is room for enhancement. Additionally, we can also improve service-related features by adding new functionalities. Each department has its workflow. But there is a hierarchy for pricing, and managers should be approached in such cases. So, there can be a more stabilized way of having a single point of contact to approach at any time. It is already there, but some more enhancements would be good. Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle. Some more workloads need to be done to integrate those tools, and we can have some enhancements on integration. ION is a very good tool, and we use web services already. The old system of using RESTful APIs has been eradicated, and the super approval trial is good. So, this tool is a refined way of working with services where it integrates any third-party tool. But, some of the older versions may need additional adjustments to integrate properly.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Educational Organization
13%
Manufacturing Company
8%
Retailer
8%
Computer Software Company
10%
Healthcare Company
10%
Manufacturing Company
9%
Educational Organization
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HubSpot Sales Hub?
It provides efficient business forecasts.
What needs improvement with HubSpot Sales Hub?
I think AI-driven features would be great. For example, if it could make recommendations and suggestions for each user, like when to reply or what to say, that would be a great asset in a CRM. This...
What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
 

Also Known As

No data available
SyteLine
 

Overview

 

Sample Customers

digimind, easyrecrue, software2, subaru, suzuki, Huif
PRIDE Industries
Find out what your peers are saying about HubSpot Sales Hub vs. Infor CloudSuite and other solutions. Updated: April 2025.
846,617 professionals have used our research since 2012.