Hyland RPA vs Pega Robotic Process Automation comparison

Hyland and Pega are both solutions in the Robotic Process Automation (RPA) category. Hyland is ranked #35, while Pega is ranked #13 with an average rating of 7.1. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

Hyland RPA

Read 1 Hyland RPA review

349 Views
229 Comparison Views

100% willing to recommend

Pega Robotic Process Automa...

Read 23 Pega Robotic Process Automation reviews

2,365 Views
1,851 Comparison Views

91% willing to recommend

Hyland RPA

Pega Robotic Process Automa...

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Executive Summary

We performed a comparison between Hyland RPA and Pega Robotic Process Automation based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA).

To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: November 2024).

Buyer's Guide

Robotic Process Automation (RPA)

November 2024

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Helped 824,067 peers since 2012

Categories and Ranking

Hyland RPA

Ranking in Robotic Process Automation (RPA)

35th

Average Rating

9.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Pega Robotic Process Automa...

Ranking in Robotic Process Automation (RPA)

13th

Average Rating

7.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

reviewer1638135

Works at a tech services company with 201-500 employees

A scalable solution which is easy to install and use

I do not use the solution personally as I am not the end-user. It is merely one of the solutions that we offer to our customers. We act as consultants, solution providers. We have around 60 customers who are using the solution. I would, for sure, recommend the solution to others. I consider the profile of the project to be quite good at the moment. I rate Another Monday as a nine out of ten.

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VISHNU VARDHAN CHENNURU

Application Development Team Lead at Accenture

Great for UI creation, helpful support services, and reliable

Excel connectors need to be improved as there are a few connectors in Excel areas. The recording is not at best in Pega Robotics. They could look into it. The interactions with some applications, like Windows and web applications, are a little slow. They need to improve their speed. It should be normal, to open it with other tools. However, right now, it's a little hard. Users should feel they can develop easily. It will sometimes hang while interacting with third-party applications. Instead of adapters, if we had direct interaction of the applications with API and had scripts, that would be better. We have only CSharp supported right now. We'd like to have Python supported. If it was, it would be easier for us and make the solution more flexible. Currently, we are adding three different configuration files, however, if I had the option, I'd prefer to make a single configuration file and then differentiate it in all three environments. It can be difficult to create logic in automation. It's hard than if we used other RPA tools. If they could add more toolbox options, that would be ideal. They need to do what they can to help us reduce complexity in the automation and combine things under, for example, a single control.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup is very quick."

"The most valuable feature of Pega Robotic Process Automation is the technique: you can create a user interface that can interact with a human being for attended robots."

"User-friendly, easy to understand and has many features including the ability to track."

"It helped cut short the release cycle by almost 40% compared to the previous solution."

"Pega is very mature. It's very old. They have grown with time, and they have learned. Other robotic process automation solutions are basically focused on only doing the automation, whereas Pega also gives you a workflow system so that you can create a workflow."

"We have a very large operational team and we are able to avoid mistakes and ensure accuracy and speed using Pega."

"Pega is also broadening its landscape by building on top of PRPC (CRM, EPC, etc.), and with a cloud offering available, it is a genuine contender to compete with Salesforce."

"The low-code/no-code development aspect of the solution is great."

"I am impressed with the tool's recording feature."

More Pega Robotic Process Automation pros

Cons

"The solution should come with language customization, which would simplify its use for our customers."

"The OCR capabilities of the solution could be improved."

"Pega has a no-code low-code environment. We do everything based on established rules. You kind-of have to learn how all their rules work and how it works for robotics before you can use the solution effectively."

"The orchestration needs to be better."

"The new players such as UiPath and ABBYY are moving very quickly, but Pega is not. I'd definitely like to see Pega doing a few more interesting things on the AI or machine learning front so that we can use the platform for multiple things."

"I feel like it doesn't get updated frequently enough. There aren't a lot of new features or a clear roadmap for future improvements."

"Pega Robotic Process Automation can improve the OGR area. You don't have a feature to read documents in computer voices."

"Excel connectors need to be improved as there are a few connectors in Excel areas."

"In this modern world, in this automation space, if Pega could provide more options that are user-friendly and provide a way to quickly develop an automation solution that is drag-and-drop with a minimal coding approach, then it would be great for automation."

More Pega Robotic Process Automation cons

Pricing and Cost Advice

"There is no licensing fee for our customers."

"I would rate the product's pricing a nine out of ten."

"Pega is pretty costly."

"Pega Robotic Process Automation is an expensive solution."

"The licensing cost is too high."

"In terms of Pega Robotic Process Automation pricing, I would rate it a five out of five because the solution has a good price. Pricing is not very high, though I'm unsure of the exact cost, based on my experience, the price for Pega Robotic Process Automation is less than Blue Prism because I worked with a few clients that have both solutions and my clients prefer Pega Robotic Process Automation over Blue Prism particularly because of the licensing costs."

"Pega is as competitive as the basic players such as UiPath or Automation Anywhere. UiPath is the most expensive, but Pega is at par with Automation Anywhere."

"I was not involved in licensing and pricing, but it is worth the cost."

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Top Industries

By visitors reading reviews

Computer Software Company

26%

Financial Services Firm

12%

University

12%

Media Company

Financial Services Firm

30%

Computer Software Company

12%

Manufacturing Company

11%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about Pega Robotic Process Automation?

The solution's automation handling capability has positively impacted the overall automation process in my experience.

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What is your experience regarding pricing and costs for Pega Robotic Process Automation?

I would rate the pricing a six out of ten, with ten being expensive.

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What needs improvement with Pega Robotic Process Automation?

The solution's configuration and settings could be more comprehensive.

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Comparisons

UiPath vs Hyland RPA

Compared 100% of the time

More Hyland RPA Competitors

UiPath vs Pega Robotic Process Automation

Compared 59% of the time

Blue Prism vs Pega Robotic Process Automation

Compared 20% of the time

Automation Anywhere vs Pega Robotic Process Automation

Compared 10% of the time

Microsoft Power Automate vs Pega Robotic Process Automation

Compared 7% of the time

Pega CRM vs Pega Robotic Process Automation

Compared 4% of the time

More Pega Robotic Process Automation Competitors

Product Reports

Buyer's Guide

Robotic Process Automation (RPA)

November 2024

Download Hyland RPA product report

Buyer's Guide

Pega Robotic Process Automation

December 2024

Download Pega Robotic Process Automation product report

Also Known As

Another Monday

Pega RPA, OpenSpan

Learn More

Hyland

Video not available

Pega

Overview

Hyland RPA is designed to enhance automation processes within enterprises by streamlining repetitive tasks. It provides businesses with tools to improve efficiency and productivity.

Hyland RPA automates workflow processes, allowing for the efficient handling of repetitive and complex tasks. It integrates seamlessly with existing systems, ensuring minimal disruption. Companies seeking to optimize operations through automation will find its capabilities invaluable.

What features stand out in Hyland RPA?

Seamless Integration: Offers compatibility with existing IT infrastructures.
Customizable Automation: Tailors workflows according to specific business needs.
Scalability: Easily handles increasing workloads and expansions.

What benefits should be evaluated in Hyland RPA?

Enhanced Productivity: Reduces manual effort, freeing up staff for higher-value tasks.
Error Reduction: Minimizes mistakes through consistent automated processes.
Cost Efficiency: Reduces operating costs by optimizing workloads and resource use.

Hyland RPA finds implementation across numerous industries, including healthcare and finance. In healthcare, it automates patient record entries, ensuring data accuracy and compliance. In finance, it optimizes transaction processing, reducing processing times and improving accuracy. The versatility of Hyland RPA allows businesses to employ it in several industry-specific applications, delivering tangible improvements in process efficiency.

With Pega Robotic Process Automation (RPA), organizations can automate the mundane, tedious, time-consuming, manual work that is hampering productivity and efficiency. Whether adjudicating claims, onboarding customers or employees, reconciling financials, updating customer information in systems record, Pega RPA can manage the work across your enterprise.

Sample Customers

ING, Vodafone, T-Mobile, Billbox

eBay Enterprise, M&I Bank

Buyer's Guide

Robotic Process Automation (RPA)

November 2024

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