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Hyland RPA vs Pega Robotic Process Automation comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Hyland RPA
Ranking in Robotic Process Automation (RPA)
35th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Pega Robotic Process Automa...
Ranking in Robotic Process Automation (RPA)
13th
Average Rating
7.6
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Featured Reviews

PP
Aug 23, 2021
A scalable solution which is easy to install and use
We use the solution for banking, retail and invoice processing, these being replaced by the virtual box.  The solution is very easy to use. While I, obviously, still require the support of the technical, delivery team, the POC is basically very quick.  The solution should come with language…
VISHNU VARDHAN CHENNURU - PeerSpot reviewer
Sep 16, 2022
Great for UI creation, helpful support services, and reliable
Excel connectors need to be improved as there are a few connectors in Excel areas. The recording is not at best in Pega Robotics. They could look into it. The interactions with some applications, like Windows and web applications, are a little slow. They need to improve their speed. It should be normal, to open it with other tools. However, right now, it's a little hard. Users should feel they can develop easily. It will sometimes hang while interacting with third-party applications. Instead of adapters, if we had direct interaction of the applications with API and had scripts, that would be better. We have only CSharp supported right now. We'd like to have Python supported. If it was, it would be easier for us and make the solution more flexible. Currently, we are adding three different configuration files, however, if I had the option, I'd prefer to make a single configuration file and then differentiate it in all three environments. It can be difficult to create logic in automation. It's hard than if we used other RPA tools. If they could add more toolbox options, that would be ideal. They need to do what they can to help us reduce complexity in the automation and combine things under, for example, a single control.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is very quick."
"The most valuable feature of Pega Robotic Process Automation is the technique: you can create a user interface that can interact with a human being for attended robots."
"The workflow system is very intuitive."
"The most valuable features are the loops to lookup tables to read the data."
"They are leaders in the same industry."
"It was very smooth and very seamless to create automations."
"The tech support is highly available and there is plenty of online training available."
"User-friendly, easy to understand and has many features including the ability to track."
"The initial setup is pretty easy and quite fast."
 

Cons

"The solution should come with language customization, which would simplify its use for our customers."
"It is still a niche skill and resources are scarce in the market unless big IT companies are involved."
"There have been some scenarios where the bot was not able to replace some of the controls and could not recognize and personalize the task we wanted to automate."
"Pega Robotic Process Automation can improve the OGR area. You don't have a feature to read documents in computer voices."
"Excel connectors need to be improved as there are a few connectors in Excel areas."
"Rule versioning and deployment to enable parallel development could still be improved​"
"The ease-of-use could be improved."
"The OCR capabilities of the solution could be improved."
"The development experience needs to be improved."
 

Pricing and Cost Advice

"There is no licensing fee for our customers."
"I would rate the product's pricing a nine out of ten."
"​I was not involved in licensing and pricing, but it is worth the cost​."
"In terms of Pega Robotic Process Automation pricing, I would rate it a five out of five because the solution has a good price. Pricing is not very high, though I'm unsure of the exact cost, based on my experience, the price for Pega Robotic Process Automation is less than Blue Prism because I worked with a few clients that have both solutions and my clients prefer Pega Robotic Process Automation over Blue Prism particularly because of the licensing costs."
"Pega Robotic Process Automation is an expensive solution."
"Pega is as competitive as the basic players such as UiPath or Automation Anywhere. UiPath is the most expensive, but Pega is at par with Automation Anywhere."
"Pega is pretty costly."
"The licensing cost is too high."
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Top Industries

By visitors reading reviews
Computer Software Company
25%
Media Company
11%
University
11%
Financial Services Firm
11%
Financial Services Firm
28%
Computer Software Company
12%
Manufacturing Company
12%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Pega Robotic Process Automation?
The solution's automation handling capability has positively impacted the overall automation process in my experience.
What is your experience regarding pricing and costs for Pega Robotic Process Automation?
I would rate the pricing a six out of ten, with ten being expensive.
What needs improvement with Pega Robotic Process Automation?
The solution's configuration and settings could be more comprehensive.
 

Also Known As

Another Monday
Pega RPA, OpenSpan
 

Learn More

Video not available
 

Overview

 

Sample Customers

ING, Vodafone, T-Mobile, Billbox
eBay Enterprise, M&I Bank
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: October 2024.
814,763 professionals have used our research since 2012.