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Netsurion vs i-SIEM [EOL] comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

i-SIEM [EOL]
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Netsurion
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (34th), Security Information and Event Management (SIEM) (52nd), SOC as a Service (13th), Managed Detection and Response (MDR) (37th), Extended Detection and Response (XDR) (43rd)
 

Featured Reviews

Dannie Combs - PeerSpot reviewer
Senior Vice President and Chief Information Security Officer at Donnelley Financial Solutions
The alert fatigue and false positive rates have just plummeted, which is really exciting.
empow has a few areas of improvement as with any other technology, such as continuing to drive innovation in the dashboard. While we've been extremely impressed with the dashboard's ease of use, flexibility, ability to drill down deeply, and focus very intently on an area of interest, there will always be opportunities to be more innovative and open it up to a wider audience than just the operations group, for example. With reporting, there is always a desire to have custom reporting for every client of empow. Relative to keeping up with the sheer pace of cloud-native technologies, it should provide more options for clients to deploy their technologies in unique ways. This is an area that I recommend that they maintain focus.
John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"As a result of the automation, we are able to manage SIEM with a small security team. I'm in a unique position where we have been growing the security organization quite rapidly over the last three and a half years. But, as a direct result of the empow transition and legacy collection of tools towards the empow platform, we've been able to keep that head count flat. We've been able to redirect a lot of the security team's time away from the wash, rinse, repeat activities of responding to alarms where we have a high degree of confidence that they will be false positives, adjusting the rules accordingly. This can be a bit frustrating for the analyst when they have to spend hours a day dealing with these types of probable false positives. So, it has helped not only us keep our headcount flat relative to the resources necessary to provide the assurances that our executives expect of us for monitoring, but allows our analyst team to spend the majority of their time doing what they love. They are spending their time meaningfully with a higher degree of confidence and enjoying getting into the incident response type activity."
"From a monitoring and incident response perspective, empow is the most valuable asset we have in our toolkit."
"The product satisfies our compliance, and thus, all of our auditors. All of the data that we use and store for all security events is required by our auditors to be kept in a central storage location."
"The biggest lesson I have learned is that the outsourcing of this service has a dramatic impact on the organization."
"We don't have the eyeballs available to stare and watch for things, or even have the capability of building internal alert systems. So, the managed SOC has been huge for freeing up staff to work on other responsibilities. We are saving on at least one full-time employee."
"The most valuable feature is definitely real-time alerting, especially in situations where someone might attempt to exploit or hack into our network."
"If we need to do a search for user lockouts, we can go, search, and find locations where they have been locked out, then keep track of those events, historically."
"When I looked last week, we probably averaged about 20 million log entries a day. So, we certainly can't individually manage that. Just looking at the reports, then trying to go back and find anything that was questionable, was a challenge. Therefore, the managed service has been invaluable to us in terms of being able to narrow the scope of what really needs to be looked at and bringing those things to our attention to be dealt with."
"We use those standard reports every day and monitor them, and it probably saves us three hours a day because the solution is doing the consolidation of the log files for us."
"They have what they call Elasticsearch which is very quick, although that's only available for the last seven days' worth of data. It used to be that, if I wanted to do a search from three days ago, it might take me 10 to 15 minutes because it had to actually unzip some archive files. So I really like that feature. It's almost instantaneous for anything within the last seven days."
 

Cons

"Relative to keeping up with the sheer pace of cloud-native technologies, it should provide more options for clients to deploy their technologies in unique ways."
"Relative to keeping up with the sheer pace of cloud-native technologies, it should provide more options for clients to deploy their technologies in unique ways. This is an area that I recommend that they maintain focus."
"We get a report generated on a particular day of the week and we go through it, trying to mitigate problems and make sure we're seeing everything that's happening. It would be helpful if the SOC spent a little more time with us going through some of those reports."
"Probably the biggest thing is just: Can I search for this and what's the best way to do it? If I'm looking for two events versus a singular event, I just throw it back at them. They're the experts on it."
"Everything that I've wanted has been added in. EDR was added, and MITRE was added. Those were two big ones that we didn't even have to push for."
"I would also like to have a dashboard that I can access anytime to review the real-time data from their website."
"Using Netsurion has not meant we have consolidated cybersecurity technologies."
"I would like to see a faster response when we see things like 15,000 lockouts."
"Their SOC team can't understand our network because they haven't worked in the actual company. This does negatively affect security posture, e.g., if you don't have knowledge about the network, then you will miss things."
"Probably the biggest thing is just: Can I search for this and what's the best way to do it? If I'm looking for two events versus a singular event, I just throw it back at them."
 

Pricing and Cost Advice

"With a higher degree of fidelity in the alarms, we were able to avoid adding additional resources to our teams. We take into account the cost of security resources in the market and the significantly higher fidelity from the alarms that are being generated. This drove down our costs with our MSSP. It drove down my cost for human capital internally. It drove down our need to have multiple resources supporting the underlying infrastructure and health and maintenance of empow as a platform from several resources down to one. Therefore, human capital costs were significantly reduced. Our operating expenses were significantly reduced. Our capital costs were significantly reduced while tripling our capacity and our run rate reduced. It was almost a "too good to be true" situation. Fortunately, for us, it worked out very nicely."
"I don't have to put up with any longer with these hypercomplex licensing agreements. Every time I want to add some additional reporting as a compliance centric or regulatory specific, e.g., GDPR, PCI, or Sarbanes-Oxley, many providers would have an additional license for this, which felt a bit ridiculous to me. With the simplified licensing architecture, there were no hidden "gotchas" down the road with empow. Something I have experienced with other providers that I've worked with in the past."
"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."
"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."
"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."
"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."
"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."
"EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."
"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."
"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."
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Top Industries

By visitors reading reviews
Construction Company
13%
Performing Arts
10%
Media Company
6%
Outsourcing Company
6%
Performing Arts
12%
Construction Company
9%
Manufacturing Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
 

Also Known As

No data available
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

University of Oklahoma, Donnelley
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about Splunk, Wazuh, IBM and others in Security Information and Event Management (SIEM). Updated: March 2026.
886,510 professionals have used our research since 2012.