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IBM App Connect vs Jitterbit Harmony comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
IBM App Connect enhances ROI and operational efficiency with integration, requiring skilled personnel for optimal long-term benefits.
Sentiment score
7.2
Jitterbit Harmony improves data integration efficiency, reduces costs, automates tasks, requires less training, and enhances performance, providing high ROI.
 

Customer Service

Sentiment score
6.6
IBM App Connect's customer support is mostly praised, with effective escalation, though first-tier and onsite assistance require improvement.
Sentiment score
8.8
Customers commend Jitterbit Harmony support for its responsive, efficient service, detailed guidance, knowledgeable staff, and extensive resources.
 

Scalability Issues

Sentiment score
7.4
IBM App Connect is praised for scalability and flexibility, despite some challenges with Hypervisor Edition and XML payload sizes.
Sentiment score
7.8
Users find Jitterbit Harmony reliable and efficient, with smooth implementation and consistent performance for expanding data integration needs.
I would rate the scalability of IBM App Connect as nine out of ten.
 

Stability Issues

Sentiment score
7.6
IBM App Connect is praised for stability, with rare issues quickly resolved, maintaining high user satisfaction and performance.
Sentiment score
6.3
Users praise Jitterbit Harmony for its stability, reliability, ability to handle large data, and strong support, boosting user confidence.
 

Room For Improvement

IBM App Connect needs better logging, support, connectors, UI, command line integration, and simpler installation to address user concerns.
Users find Jitterbit Harmony needing faster processing, improved support, better integration, stability, clearer documentation, competitive pricing, simpler setup, and regular updates.
I find it particularly good for on-premises and now cloud use.
 

Setup Cost

IBM App Connect pricing is high, dependent on volume and status, yet offers flexibility and quality justifying its cost.
Jitterbit Harmony provides flexible and cost-effective pricing for different integration needs, requiring direct consultation for customized quotes.
 

Valuable Features

IBM App Connect offers user-friendly integration with minimal coding, scalability, and security, supporting complex environments and efficient automation.
Users praise Jitterbit Harmony's intuitive interface, powerful integration, seamless connectivity, drag-and-drop function, real-time sync, and pre-built connectors.
The features I find most valuable are message routing, message transformation, and protocol translation.
 

Categories and Ranking

IBM App Connect
Ranking in Cloud Data Integration
11th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
24
Ranking in other categories
No ranking in other categories
Jitterbit Harmony
Ranking in Cloud Data Integration
18th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
13
Ranking in other categories
Data Integration (32nd), Workload Automation (18th), Integration Platform as a Service (iPaaS) (14th)
 

Mindshare comparison

As of April 2025, in the Cloud Data Integration category, the mindshare of IBM App Connect is 4.7%, up from 3.3% compared to the previous year. The mindshare of Jitterbit Harmony is 0.9%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Data Integration
 

Featured Reviews

Mehdi El Filahi - PeerSpot reviewer
Offers flexible adapters, good scalability but logging can be difficult at times
There is room for improvement in the logging messages. Sometimes, if you put someone new into App Connect, they can abandon it the same day. The logging is really painful. However, IBM has made efforts to integrate with Elasticsearch for logging, so that's an improvement. Overall, the logging can be difficult at times. One more important point is that if IBM improves its CI/CD capabilities, it will make a big difference. Right now, I have to create my own CI/CD setup from scratch for every client, which is inefficient. Back in 2013, I worked with Sonic ESB, and even then, it had CI/CD with Maven. With App Connect, you need to build everything yourself when using tools like Jenkins, Bamboo, or CircleCI. IBM really needs to provide official support for this.
Mohamed Abd Kader - PeerSpot reviewer
An easy-to-setup solution with good stability
We use Jitterbit to connect cloud solutions with our on-premises ERP system We connect cloud solutions to our on-premise ERP system easily using Jitterbit. It is its most valuable feature.  The solution's API management capabilities need improvement. We have been using the solution for almost…
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Use our free recommendation engine to learn which Cloud Data Integration solutions are best for your needs.
847,862 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
50%
Computer Software Company
9%
Financial Services Firm
8%
Manufacturing Company
5%
Computer Software Company
20%
Financial Services Firm
14%
Manufacturing Company
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM App Connect?
I like the adapters. The adapters help us achieve scalability. If you want to connect to SAP, there's an adapter. Salesforce? There's an adapter. You want to connect to another system? There's like...
What is your experience regarding pricing and costs for IBM App Connect?
IBM App Connect's pricing is high compared to other products.
What is your primary use case for IBM App Connect?
Our company has a big project for delivery and e-commerce sites. We use IBM App Connect to deliver information to our end users after they buy our products. We get information from many places, suc...
What is your experience regarding pricing and costs for Jitterbit Harmony Platform?
The solution's cost is mid-ranged compared to other vendors. I rate its pricing a six out of ten.
What needs improvement with Jitterbit Harmony Platform?
The solution's API management capabilities need improvement.
 

Also Known As

IBM Cast Iron
Jitterbit, Jitterbit Harmony
 

Overview

 

Sample Customers

United Way of Allegheny County, Saint-Gobain CPS, Ricoh, SunTrust Banks Inc.
LA Metro, Mophie, Club Auto, University of Miami, Exostar, Dialog Direct, Avero, Greenpoint Technologies, Berklee Online, Odyssey, KeyedIn Solutions, Swish Maintenance, SPP Pumps Limited, Talent Plus, Ricoh Canada, Televerde, Reed Construction Data, Sika US, Sunkist Growers
Find out what your peers are saying about IBM App Connect vs. Jitterbit Harmony and other solutions. Updated: April 2025.
847,862 professionals have used our research since 2012.