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IBM App Connect vs MuleSoft Anypoint Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
IBM App Connect enhances ROI and operational efficiency with integration, requiring skilled personnel for optimal long-term benefits.
Sentiment score
7.2
MuleSoft Anypoint Platform reduces TCO, simplifies integration, and offers high ROI, though pricing may challenge smaller companies.
 

Customer Service

Sentiment score
6.6
IBM App Connect's customer support is mostly praised, with effective escalation, though first-tier and onsite assistance require improvement.
Sentiment score
6.8
Users praise MuleSoft's responsive support but suggest documentation and response time improvements; satisfaction varies with support levels.
The technical support from IBM is good.
The Salesforce team offers different levels of support.
The support team is responsive and helpful.
 

Scalability Issues

Sentiment score
7.4
IBM App Connect is praised for scalability and flexibility, despite some challenges with Hypervisor Edition and XML payload sizes.
Sentiment score
7.6
MuleSoft Anypoint Platform is highly flexible and scalable but faces challenges with file sizes and scaling costs.
I would rate the scalability of IBM App Connect as nine out of ten.
MuleSoft Anypoint Platform is quite scalable, and it meets our use cases with no issues preventing implementation.
MuleSoft provides the ability to scale, yet it is costly to do so.
 

Stability Issues

Sentiment score
7.6
IBM App Connect is praised for stability, with rare issues quickly resolved, maintaining high user satisfaction and performance.
Sentiment score
7.9
MuleSoft Anypoint Platform shows improved stability, minimal issues, and high reliability with optimized resource management in cloud environments.
 

Room For Improvement

IBM App Connect needs better logging, support, connectors, UI, command line integration, and simpler installation to address user concerns.
MuleSoft Anypoint Platform needs enhancements in processing, support, integration, and user interface for improved efficiency and usability.
I find it particularly good for on-premises and now cloud use.
Currently, it uses other standards, but adopting OpenAPI, the standard in the market, would be beneficial.
When dealing with multiple transactions or trading, the system can lose control, and tracking becomes hectic.
MuleSoft is considered expensive, so pricing is a major concern.
 

Setup Cost

IBM App Connect pricing is high, dependent on volume and status, yet offers flexibility and quality justifying its cost.
MuleSoft Anypoint Platform's pricing is complex and high, potentially deterring smaller organizations despite offering enterprise support.
I do not know the specific costs, but given that it is part of MuleSoft, I suspect it is not cheap.
MuleSoft is considered one of the more expensive products in the market.
The platform reduces manual workload in maintaining infrastructure, but it does come with some cost considerations.
 

Valuable Features

IBM App Connect offers user-friendly integration with minimal coding, scalability, and security, supporting complex environments and efficient automation.
MuleSoft Anypoint Platform excels with API management, integration features, a user-friendly interface, and robust data management capabilities.
The features I find most valuable are message routing, message transformation, and protocol translation.
The most valuable feature is the full lifecycle management, including Anypoint Designer and Exchange, as well as Discofolio API.
MuleSoft Anypoint Platform helps to standardize data integration approaches, making it easier to implement integration projects.
The platform is integrated with Salesforce, making it preferable when using Salesforce products.
 

Categories and Ranking

IBM App Connect
Ranking in Cloud Data Integration
11th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
24
Ranking in other categories
No ranking in other categories
MuleSoft Anypoint Platform
Ranking in Cloud Data Integration
4th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
58
Ranking in other categories
Message Queue (MQ) Software (4th), Business-to-Business Middleware (1st), Workload Automation (8th), Integration Platform as a Service (iPaaS) (2nd)
 

Mindshare comparison

As of April 2025, in the Cloud Data Integration category, the mindshare of IBM App Connect is 4.7%, up from 3.3% compared to the previous year. The mindshare of MuleSoft Anypoint Platform is 6.7%, down from 8.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Data Integration
 

Featured Reviews

Mehdi El Filahi - PeerSpot reviewer
Offers flexible adapters, good scalability but logging can be difficult at times
There is room for improvement in the logging messages. Sometimes, if you put someone new into App Connect, they can abandon it the same day. The logging is really painful. However, IBM has made efforts to integrate with Elasticsearch for logging, so that's an improvement. Overall, the logging can be difficult at times. One more important point is that if IBM improves its CI/CD capabilities, it will make a big difference. Right now, I have to create my own CI/CD setup from scratch for every client, which is inefficient. Back in 2013, I worked with Sonic ESB, and even then, it had CI/CD with Maven. With App Connect, you need to build everything yourself when using tools like Jenkins, Bamboo, or CircleCI. IBM really needs to provide official support for this.
Vijay Subramanyam - PeerSpot reviewer
Robust, reliable, and stable, ensuring high availability for critical integrations
I would rate the scalability an eight out of ten; it is a highly scalable solution. We have around 200 end users using this solution in our company. We use it to its maximum capacity. However, it's not for P1 applications, but definitely for severity two cases (P2 level). It integrates critical applications, but it's not a platform that, if it stops, the entire system would come down. So, it's more like a severity two level. However, it has the potential to eventually become a P1 platform. Not exactly P1 applications, but a P1 platform. Because now we are still in the transition to migrate everything, all the integrations to Mule Anypoint Platform. But once it's done, then this platform becomes critical. Because even now, we have point-to-point connections.
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Top Industries

By visitors reading reviews
Educational Organization
50%
Computer Software Company
9%
Financial Services Firm
8%
Manufacturing Company
5%
Educational Organization
22%
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM App Connect?
I like the adapters. The adapters help us achieve scalability. If you want to connect to SAP, there's an adapter. Salesforce? There's an adapter. You want to connect to another system? There's like...
What is your experience regarding pricing and costs for IBM App Connect?
IBM App Connect's pricing is high compared to other products.
What is your primary use case for IBM App Connect?
Our company has a big project for delivery and e-commerce sites. We use IBM App Connect to deliver information to our end users after they buy our products. We get information from many places, suc...
What advice do you have for others considering Mule Anypoint Platform?
I architected solutions using Oracle SOA/OSB, Spring Boot, MuleSoft Anypoint Platform on cloud / on-premises and hybrid modes; What I see is though if you are an enterprise and have enough money th...
How does TIBCO BusinessWorks compare with Mule Anypoint Platform?
Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...
What can Mule Anypoint Platform be used for and what do you use it for most often?
This is a very flexible solution that comes with multiple uses. My organization mostly uses Mule Anypoint Platform for API management, as it lets us build new APIs easily and design new interfaces...
 

Also Known As

IBM Cast Iron
Data Integrator, Anypoint MQ
 

Overview

 

Sample Customers

United Way of Allegheny County, Saint-Gobain CPS, Ricoh, SunTrust Banks Inc.
VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren
Find out what your peers are saying about IBM App Connect vs. MuleSoft Anypoint Platform and other solutions. Updated: April 2025.
847,772 professionals have used our research since 2012.