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IBM Application Performance Management vs OpenText SiteScope comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024
 

Categories and Ranking

IBM Application Performance...
Ranking in Application Performance Monitoring (APM) and Observability
58th
Average Rating
6.4
Number of Reviews
7
Ranking in other categories
No ranking in other categories
OpenText SiteScope
Ranking in Application Performance Monitoring (APM) and Observability
41st
Average Rating
7.6
Number of Reviews
24
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of IBM Application Performance Management is 0.4%, down from 0.5% compared to the previous year. The mindshare of OpenText SiteScope is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Daniel Tamiru - PeerSpot reviewer
Nov 1, 2022
A multi-functional solution but has poor stability and performance-related issues
We are using version 4 of IBM Application Performance Management, and it is deployed on-premises. We use it for internet banking and mainly for application performance on-site. For example, if we face performance-related issues in one of our software or managed services, we use this solution to…
Christopher M Cook - PeerSpot reviewer
Jul 11, 2022
Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited
In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Because we have partnerships with other partners, I can share a bit about what I've noticed with IBM APM compared to other vendor solutions. Specifically, with IBM, the visibility into detailed process information is more tangible. On the OS level, APM displays all processes (or the top 10 processes) that are consuming CPU or resident memory. This is the most important thing that is not always available with other vendors."
"The most valuable feature is the breakdown that it provides, such as a description of the fields for a particular transaction."
"I would rate the scalability an eight out of ten."
"IBM Application Performance Management helped us increased our response time by 80% and cost 60% less."
"The initial setup was straightforward and took minimal effort."
"The transaction tracking feature from IBM is the most important feature for us. It is something that provides a terrific value for us and our clients. It has a lot of data sources and agents that are collectors. It is also stable."
"It's easy to use."
"The stability of the Micro Focus Voltage SiteScope is good."
"Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored."
"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."
"For the system environment, SiteScope can be useful."
"The most valuable feature of SiteScope is its infrastructure monitoring."
"It's easy to template standard monitoring configurations, and automate monitoring configuration."
"SiteScope has built-in flat file DB, hence it removes the dependency of an external DB for higher stability."
"It's integrated with different monitoring tools, such as AppDynamics."
 

Cons

"It's still missing some platforms. For example, if you look to applications itself, it is missing the interface."
"The stability is not great and should be better."
"Technical support can be slow and needs improvement."
"Its web user interface is a little bit old in comparison to other solutions, such as New Relic, and it should be improved. Its scalability and technical support should also be improved. Currently, it is scalable, but only in a vertical way. They provide good technical support, but the initial steps for a new case can be improved to fasten the resolution process."
"The demo that was provided to us is not working very well. At times, there are errors."
"They should focus on potentially enhancing the dashboard to make it more contemporary and adding some customization options. Furthermore, there might be room for improvement in the pricing policy."
"With APM, we noticed that the agent can cause a lot of issues for the application, making the agent very unreliable. Many issues are happening, and we've had to discuss it with support to try and get a fix. It affects application availability, and sometimes actions fail because of the agent, degrading the performance of the application."
"Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test."
"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."
"Full application functionality available via the API. There are some functions you can perform managing monitors, that are only available through the UI."
"They have not kept up with browser security requirements or advances in GUIs, they switched to a corruptible database architecture instead of text config files."
"You can use OpenText SiteScope for small or middle environments. But if you want to monitor a large environment, it is not scalable. If you can monitor a large environment with OpenText SiteScope, it can be a valuable product."
"They should provide more templates for new vendor devices."
"It may lack some features other products in the category have like more detailed transaction tracking."
"It could be more reliable using a database repository instead of a log repository."
 

Pricing and Cost Advice

"IBM APM is one of the cheaper products on the market, while everything necessary to get started is included in the license."
"As I previously indicated, I initiated the IBM and uncovered all its elements. Consequently, I'm not inclined towards a licensing approach."
"The licensing fees can be paid every six months or on a yearly basis."
"Licensing is a little steep."
"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."
"It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."
"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."
"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."
"You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."
"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."
"Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
15%
Government
11%
University
7%
Financial Services Firm
32%
Manufacturing Company
17%
Computer Software Company
11%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with IBM Application Performance Management?
They should focus on potentially enhancing the dashboard to make it more contemporary and adding some customization options. Furthermore, there might be room for improvement in the pricing policy. ...
What is your primary use case for IBM Application Performance Management?
I monitor business applications for more than four end users.
What do you like most about Micro Focus Voltage SiteScope?
The most valuable feature of SiteScope is its infrastructure monitoring.
What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?
I would rate the pricing of SiteScope as a five out of ten in terms of costliness. It is not overly expensive, but there is room for improvement in terms of cost-effectiveness in some areas.
What needs improvement with Micro Focus Voltage SiteScope?
In terms of improvement, OpenText SiteScop could become a better solution by adding more monitoring templates, like RedScope, to make it easier to track specific technologies. It should also improv...
 

Also Known As

IBM APM
Micro Focus SiteScope, HPE SiteScope, SiteScope
 

Learn More

 

Overview

 

Sample Customers

Mibtree, EatDrinkDeals.com, IT Performance Advisor
Vodafone Ireland, Kuveyt Turk Participation Bank
Find out what your peers are saying about IBM Application Performance Management vs. OpenText SiteScope and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.