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IBM BPM vs IBM Case Foundation comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM BPM
Ranking in Business Process Management (BPM)
8th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
109
Ranking in other categories
Application Infrastructure (8th), Process Automation (5th)
IBM Case Foundation
Ranking in Business Process Management (BPM)
29th
Average Rating
7.8
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Business Process Management (BPM) category, the mindshare of IBM BPM is 7.7%, up from 7.7% compared to the previous year. The mindshare of IBM Case Foundation is 0.4%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Mohammed Almalki - PeerSpot reviewer
Offers good case management and its integration with process design but there's a learning curve
If you're already an IBM shop with the necessary skills and personnel, then I would recommend using it. However, it requires a yearly investment. So, if you're prepared for that, then go for it. New users will need at least six months to get comfortable with IBM BPM, at least initially. So, there's a learning curve. Overall, I would rate the solution a seven out of ten. Two main reasons: the skillset required to manage it and its integration complexity.
SaidGaga - PeerSpot reviewer
Streamlined business process automation with user-friendly design
It is well-suited for financial management alongside other products. It is specifically designed for business process automation, providing a platform to streamline and manage various aspects of case-related information, and facilitating efficient and automated business workflows The designer is…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One thing that I love about them is that they make it easier to integrate with other systems, especially with the use of smaller files."
"I rate the technical support a ten out of ten...The product's installation was easy."
"Some of the features that I like the most are team management and process performance. They are both very useful and very powerful with regard to the workflow."
"By automating several tasks, we have already reduced a lot of work for the business."
"It is transparent to business users because it is mostly picture based modelling."
"Compliance with the BPMN 2.0 standard."
"The reach with Integration Adapters and support for adding custom Java code are valuable features."
"Technical support is pleasant to work with and always available."
"It's very easy."
"The only thing is that we can easily track where the application is in the process, from manual to automation."
"It provides us the capability of producing b​​usiness processes for documents that are launched immediately when a document comes into the repository."
"It is easy to set up workflows that notify the user depending on certain events."
"The client and the IBM content navigation are the solution's most valuable features."
"The most valuable feature is its stability, which is why we are using it."
"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."
"The content management is great."
 

Cons

"The engine itself tends to accumulate a lot of data that needs to be cleaned up, and that's the kind of thing that keeps it from, in some scenarios, scaling as much as it needs to. And then, when you're building solutions, if you're not careful to keep the screens from being associated with too much data, if you're going to just do things the way that a lot of people would just assume that they can do, without having experience of having made those mistakes before, it will accumulate a lot of data, and that will cause it to perform very badly."
"The interface is limited and should improve in the future."
"Consider an admin console during deployment. I would like to migrate single instances, not the whole bunch at once."
"I would like IBM to consider including AI-enabled process mining, robotic process automation, and very good OCR capabilities from the computer vision side."
"The debugging needs improvement. There is some confusion surrounding the debugging."
"It's a bit technical, related to the instance of migrations. It's a tough thing to handle, in every new release, in every upgrade, that we have to do things in the applications or in the product. I think IBM is working on it but I know there are a lot of requests coming in from different organizations on this."
"New users will need at least six months to get comfortable with IBM BPM, at least initially. So, there's a learning curve."
"They could provide case studies to investigate and understand the functionality of business processes before development."
"The interface needs to be more user-friendly."
"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."
"The limitation is only for customization because IBM doesn't support it."
"The cloud version could use more stability."
"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."
"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."
"90% of the feedback we receive states that the UI is not very user-friendly."
"The service as it currently stands is out-of-date and lacks flexibility."
 

Pricing and Cost Advice

"It has a low cost to implement. You'll get your money back in the same year that you complete the project."
"We chose to purchase IBM BPM because it was bundled with the actual RPA program/solution that we decided to purchase. We decided to use Automation Anywhere tool (RPA), and it is was bundled with IBM BPM."
"I rate the solution's pricing a four out of ten."
"The pricing is quite high, I would rate it two out of five."
"It's expensive. All software is always extremely high. The manufacturing cost that we have compared to the selling cost, it's not like you're building a house or building a car. But putting that aside, considering that it's expensive, it's a lot of money. If you compare it with some of the other alternatives in the market, it's a similar price. For instance, if you compare it with Pegasystems, it's a similar price."
"The solution is expensive since it is an enterprise application."
"Our customers do see ROI. They'll identify some particularly painful or uncoordinated processes to start with, then build out from there, picking off low hanging fruit."
"IBM BPM cannot be considered a cheaply priced product. IBM BPM is a really expensive product compared to other companies. One needs to opt for the perpetual licensing model offered by IBM."
"This is not an expensive solution and we are using the standard license."
"IBM Case Foundation is a little expensive."
"Pricing is in the mid-range, it is not cheap, but it's not expensive."
"The price falls in the middle range—not overly expensive but not extremely affordable either."
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Top Industries

By visitors reading reviews
Financial Services Firm
31%
Computer Software Company
13%
Manufacturing Company
7%
Government
6%
Computer Software Company
17%
Government
14%
Insurance Company
11%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What do you like most about IBM Case Foundation?
A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting.
What is your experience regarding pricing and costs for IBM Case Foundation?
It was affordable, but right now, ten years later, the cost of the product is extremely high. That's why we are looking for another product.
What needs improvement with IBM Case Foundation?
The architecture is a bit difficult, but in BAW, they introduced the Business Automation Workflow. It's a bit easier compared to Case Manager. Currently, we use Case Manager, so it's a bit difficul...
 

Also Known As

WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
Case Foundation, FileNet Business Process Manager
 

Learn More

 

Overview

 

Sample Customers

Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Suncorp Group Limited
Find out what your peers are saying about IBM BPM vs. IBM Case Foundation and other solutions. Updated: October 2024.
816,636 professionals have used our research since 2012.