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IBM BPM vs OpenText 360 for SharePoint comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM BPM
Ranking in Business Process Management (BPM)
8th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
109
Ranking in other categories
Application Infrastructure (8th), Process Automation (5th)
OpenText 360 for SharePoint
Ranking in Business Process Management (BPM)
24th
Average Rating
8.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Business Process Management (BPM) category, the mindshare of IBM BPM is 7.7%, up from 7.7% compared to the previous year. The mindshare of OpenText 360 for SharePoint is 0.5%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Mohammed Almalki - PeerSpot reviewer
Offers good case management and its integration with process design but there's a learning curve
If you're already an IBM shop with the necessary skills and personnel, then I would recommend using it. However, it requires a yearly investment. So, if you're prepared for that, then go for it. New users will need at least six months to get comfortable with IBM BPM, at least initially. So, there's a learning curve. Overall, I would rate the solution a seven out of ten. Two main reasons: the skillset required to manage it and its integration complexity.
Ravi Krishnan S - PeerSpot reviewer
Has a strong and easy integration with Teams but the workflows could be more intuitive
OpenText 360 for SharePoint helps us with work and document management. We have all the functions and files of private equity firms stored according to particular investment portfolios. It handles all the document workflows and logging activities The product has a strong and easy integration with…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its workflow and integration with SAP are the most valuable features. It is also a stable solution."
"There is information during the process that the analyst will look at, their procedures. We created a part of the application such that the business can change those procedures as needed, on a daily, weekly, monthly basis. As the reps go through the process, they don't necessarily know it's changing, they just know they have to refer to some documentation, and the business can keep that up to date."
"We like that it does not require a lot of hours to train our people."
"We have automated processes with IBM BPM and DocuSign. Its valuable features include low-code, timer, etc. It makes it simple to implement the products. We generate reports using the solution."
"The integration and design are valuable features."
"The process creation."
"It is transparent to business users because it is mostly picture based modelling."
"Agility is the key. It gives our customers a faster way to be able to implement processes, get ownership of task, visibility into a process. The ability to modify that process, optimize that process over time, is probably the biggest benefit that they get from the software."
"The most valuable feature of OpenText 360 for SharePoint is its performance. The solution is one of the best in the market if you search the internet."
"We have manual processes, so the workflow enables us to automate a number of these processes."
"The collaborative environment for long-term archival or record management is great."
"It has a lot of flexibility, and Microsoft does come up with some new additions from time to time."
"We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years."
"The product has a strong and easy integration with Teams."
"It's all now on cloud subscription, so you can use all the features without worrying about making the system updates patches."
"This solution has good connection and we do not need to migrate everything in order to protect the repository."
 

Cons

"We had a weird problem that whenever the database would go down, even for a few seconds, it broke the connection. It would not come back up as it was supposed to. However, working with IBM, we were able to figure out a fix, then it came back up, even after an interruption of the database."
"The price and the overall installation process could be improved."
"One area for improvement is the scripting languages used within the solution. They could integrate other languages such as GoMango or Python than JavaScript."
"IBM BPM needs to have a better and modified interface."
"One downside is that changing intermediate steps after you've finalized your flow can be challenging. Also, the integration with identity management could be easier. It would be helpful to have role-based access functions, allowing for specific custom models associated with certain streamlines in the IBM dashboard. Also, a simpler way to integrate some notation with other middleware platforms would be beneficial."
"The initial setup process is complex for basic users."
"We care about technology and support because support is very important and a BPM is not easy to implement."
"They could provide case studies to investigate and understand the functionality of business processes before development."
"I would like for there to be even more integrations in the next release and I believe that the price could go down a bit."
"We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support."
"If I have to really create an internal knowledge management portal, if I have to compare SharePoint and WordPress, WordPress is far, far better in regard to the SharePoint option."
"The graphical user interface had to be more user-friendly. It's not as intuitive."
"Integration is an area where the solution lacks."
"They are not going for any add-ons right now. It's the same version we are still using and there is no plan of upgrading and/or creating any add-ons at all."
"Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier."
"The platform's workflows could be more intuitive and easier to use."
 

Pricing and Cost Advice

"When considering the features of the solution the price is expensive compared to competitors."
"The solution might be expensive, but I can't give you a precise number. In the market here, I've seen two main products for BPM: IBM BPM and Camunda. Camunda is very popular and open-source, so there's no direct comparison."
"Its price is on the higher side, and it can be improved. Its licensing is on a yearly basis. There are no additional costs."
"I wish it was less expensive. I don't know why their pricing model is so high for a piece of software that could benefit so many. It just seems to me that they could have a lower cost, maybe with fewer features or whatever, but it should be possible to do a lower cost workflow software that uses the same interface and underlying engine but does not cost so much that you have to be a Fortune 50 company to buy it. It is annoying to me. There are a lot of solutions that IBM has that are really powerful but nobody can afford them. They know their business, but I still feel that there are a lot of customers who would benefit from this sort of thing. I don't know what this elitism is all about. I am sure they have people doing the money numbers, but it seems like you can make a lot more money by selling it to way more people for a little bit less."
"IBM could improve the price. It is far too expensive."
"It may be cheaper for organizations to pay for the Viewer licenses that are immediately up and running in the cloud, rather than paying for someone to administer publishing to an intranet."
"The price of the solution is fair for an enterprise solution that has both cloud and on-premise deployments and when comparing to competitors. Recently IBM has introduced Cloud Pak which allows for more flexible licensing options for automation and other features."
"The product is expensive considering the hardware and software costs."
"There is a license needed to use OpenText 360 for SharePoint and we pay annually. The price of the solution could be less expensive."
"On-premises version is expensive"
"Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."
"OpenText 360's price varies depending on how long you've been a customer, how many licenses you have, and which products you use."
"It has a reasonable price."
"SharePoint uses a subscription model."
"The solution has a very complex pricing model."
"Pricing is a part of the enterprise agreement that we have."
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Top Industries

By visitors reading reviews
Financial Services Firm
31%
Computer Software Company
13%
Manufacturing Company
7%
Government
6%
Financial Services Firm
25%
Government
13%
Computer Software Company
9%
Legal Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What do you like most about OpenText 360 for SharePoint?
We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years.
What needs improvement with OpenText 360 for SharePoint?
The graphical user interface had to be more user-friendly. It's not as intuitive.
 

Also Known As

WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
Process 360, Global 360, OpenText Process 360
 

Learn More

 

Overview

 

Sample Customers

Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
Find out what your peers are saying about IBM BPM vs. OpenText 360 for SharePoint and other solutions. Updated: October 2024.
816,636 professionals have used our research since 2012.