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IBM BPM vs OpenText 360 for SharePoint comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM BPM
Ranking in Business Process Management (BPM)
8th
Average Rating
7.8
Number of Reviews
109
Ranking in other categories
Application Infrastructure (8th), Process Automation (5th)
OpenText 360 for SharePoint
Ranking in Business Process Management (BPM)
24th
Average Rating
8.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Business Process Management (BPM) category, the mindshare of IBM BPM is 7.7%, up from 7.7% compared to the previous year. The mindshare of OpenText 360 for SharePoint is 0.5%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Mohammed Almalki - PeerSpot reviewer
Feb 8, 2024
Offers good case management and its integration with process design but there's a learning curve
We mainly use it for human-centric operational processes (less than 20) The case management and its integration with process design are the only pros comparable to Komunda. There is room for improvement in terms of integrations. It is one of the biggest drawbacks. My organization has been using…
Ravi Krishnan S - PeerSpot reviewer
Jan 22, 2024
Has a strong and easy integration with Teams but the workflows could be more intuitive
OpenText 360 for SharePoint helps us with work and document management. We have all the functions and files of private equity firms stored according to particular investment portfolios. It handles all the document workflows and logging activities The product has a strong and easy integration with…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The system integration layer is valuable because this enables an organization to create a single point where all the key organizational master data is held in different IT applications across different functions, that can be accessed and updated."
"It is a very powerful solution."
"IBM BPM should become cloud-native. It should also add a cloud deployment feature."
"IBM BPM's most valuable features are its speed in implementing and providing any changes."
"It provides a very robust environment to build an integration framework or workflow patterns that we have. A lot of changes or modifications have been made to this solution over the past few years. The features that they have added this time have helped developers like us to work on the developmental environment and leverage all the capabilities of the tool. This is what I like about this solution."
"Enabled us to convert most of the paper-based work into an automated workflow process, and some of them were converted into straight-through processing, with no human interaction involved whatsoever."
"The case management and its integration with process design are good features."
"IBM BPM is easy to deploy."
"It's all now on cloud subscription, so you can use all the features without worrying about making the system updates patches."
"The collaborative environment for long-term archival or record management is great."
"The fact that you can see and create something that fits your business is the most valuable thing in this platform. It is a customizable product, so it fits your needs."
"It has a lot of flexibility, and Microsoft does come up with some new additions from time to time."
"We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years."
"The most valuable feature of OpenText 360 for SharePoint is its performance. The solution is one of the best in the market if you search the internet."
"This solution has good connection and we do not need to migrate everything in order to protect the repository."
"The fact that it allows for the internal sharing of information is very good."
 

Cons

"I would like to see more inclusion of RPA technologies. If we have more manual processes, we can use robotic process automation and integrate that in with the solution."
"Could increase vulnerability and security patches to make it more robust."
"The cost of the solution has room for improvement."
"It might not be suitable for entry level clients because it comes with a huge number of modules for processing that at times might not be necessary for upcoming clients."
"Some of the features are not enough for my business. We need to build custom user management for the many end users affected by BPM."
"We thought there might have been a little more discussion early on about, "Hey, if you're doing this, set it up this way," or some best practices or some guidance that we didn't get."
"The user experience, while it has improved, should continue to improve."
"One of the things that we are looking at is cognitive learning. IBM has another product called IBM RPA, I think, which is doing some of that stuff. We would like to see more of that with respect to cognitive learning and AI put back into the process engine to help."
"Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier."
"If I have to really create an internal knowledge management portal, if I have to compare SharePoint and WordPress, WordPress is far, far better in regard to the SharePoint option."
"Integration is an area where the solution lacks."
"The user interface could definitely be improved."
"The graphical user interface had to be more user-friendly. It's not as intuitive."
"They need to come with more out of the box solutions, rather than depending on customers to develop them."
"We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support."
"They are not going for any add-ons right now. It's the same version we are still using and there is no plan of upgrading and/or creating any add-ons at all."
 

Pricing and Cost Advice

"IBM could improve the price. It is far too expensive."
"We chose to purchase IBM BPM because it was bundled with the actual RPA program/solution that we decided to purchase. We decided to use Automation Anywhere tool (RPA), and it is was bundled with IBM BPM."
"Price wise, IBM BPM is cheaper than other similar solutions and has excellent pricing."
"The pricing is very high."
"It should provide more flexibility to connect with external systems, and there should be in-built services that can be used to integrate with other systems quickly."
"It's expensive. All software is always extremely high. The manufacturing cost that we have compared to the selling cost, it's not like you're building a house or building a car. But putting that aside, considering that it's expensive, it's a lot of money. If you compare it with some of the other alternatives in the market, it's a similar price. For instance, if you compare it with Pegasystems, it's a similar price."
"I give the pricing an eight out of ten."
"Its price is on the higher side, and it can be improved. Its licensing is on a yearly basis. There are no additional costs."
"There is a license needed to use OpenText 360 for SharePoint and we pay annually. The price of the solution could be less expensive."
"On-premises version is expensive"
"It has a reasonable price."
"OpenText 360's price varies depending on how long you've been a customer, how many licenses you have, and which products you use."
"SharePoint uses a subscription model."
"The solution has a very complex pricing model."
"Pricing is a part of the enterprise agreement that we have."
"Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."
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Top Industries

By visitors reading reviews
Financial Services Firm
31%
Computer Software Company
13%
Manufacturing Company
7%
Government
5%
Financial Services Firm
23%
Government
12%
Computer Software Company
9%
Legal Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What do you like most about OpenText 360 for SharePoint?
We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years.
What needs improvement with OpenText 360 for SharePoint?
The graphical user interface had to be more user-friendly. It's not as intuitive.
 

Comparisons

No data available
 

Also Known As

WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
Process 360, Global 360, OpenText Process 360
 

Learn More

 

Overview

 

Sample Customers

Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
Find out what your peers are saying about IBM BPM vs. OpenText 360 for SharePoint and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.