We performed a comparison between IBM BPM and OpenText MBPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Agility is the key. It gives our customers a faster way to be able to implement processes, get ownership of task, visibility into a process. The ability to modify that process, optimize that process over time, is probably the biggest benefit that they get from the software."
"We can scale by increasing the infrastructure which is currently running."
"Provides the power to understand and automate processes."
"Its dashboard is easy to use and very good. It allows us to customize."
"By automating several tasks, we have already reduced a lot of work for the business."
"IBM BPM is equipped with all the functionalities which are needed for building BPM enterprise-level applications."
"It is a very powerful solution."
"Technical support is pleasant to work with and always available."
"Not just the solution's automation capabilities, but we like everything about it since we are more of a system integrator."
"The configuration is not that easy, and the initial deployment took three months."
"IBM BPM integrated with Spark UI and the UI is now much better, but they still need to improve the UI because competitors have predefined templates and other additional features. In these competitor's solutions, you are able to use the templates, map your data, and the form is ready to use. With this solution, you need to write a lot of code to have the same quality as the competitor's templates. It would be a benefit to make this platform more towards low-code or no-code."
"I'm hearing things might be improving, to really deliver on BPM as opposed to simply workflow. That really should be emphasized a lot more than it has been, because a lot of customers will simply implement the process and leave it there, because the product maybe doesn't emphasize BPM as much as it should, as much as maybe they talk about it in the sales process. The whole idea of BPM, is to iteratively improve the process, and in order to do that you have to have the analytics tool with it. A lot of times that doesn't go as far as it should simply because there's a lot more work to be done for that to happen, and just some sort of technical limitations that don't make that as easy as it should be."
"IBM BPM is stable, but sometimes there are issues with the server."
"When you have to integrate files for enterprise applications."
"I would like to see the solution be able to interact with other customer software solutions."
"The integration could be improved."
"We need process monitoring. It is somewhat complex to monitor all the processes which work."
"There are shortcomings in the solution's support and documentation part."
"The user interface could be better in OpenText MBPM."
IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews while OpenText MBPM is ranked 41st in Business Process Management (BPM) with 2 reviews. IBM BPM is rated 7.8, while OpenText MBPM is rated 7.0. The top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". On the other hand, the top reviewer of OpenText MBPM writes " A solution offering good automation capabilities while needing to improve its support and documentation". IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and Apache Airflow, whereas OpenText MBPM is most compared with Camunda and webMethods Integration Server. See our IBM BPM vs. OpenText MBPM report.
See our list of best Business Process Management (BPM) vendors.
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