Appian and OpenText MBPM are two prominent BPM tools in the market. Despite OpenText MBPM's robust feature set, Appian's competitive pricing and support give it an edge.
Features: Appian is praised for its low-code development capabilities, ease of integration, and flexible system. OpenText MBPM is commended for its comprehensive workflow capabilities, advanced document management, and extensive customization options.
Room for Improvement: Appian users suggest enhancing reporting features, improving scalability, and addressing performance issues under heavy loads. OpenText MBPM users point to the need for a more intuitive setup process, better customer support documentation, and overcoming the complexity of its features.
Ease of Deployment and Customer Service: Appian receives positive feedback for straightforward deployment and strong customer service, making it accessible for companies with varying tech expertise. OpenText MBPM's deployment can be more complex and time-consuming, but it offers extensive customization options and could benefit from more accessible customer service.
Pricing and ROI: Users find Appian’s pricing model to be straightforward and cost-effective, with a quick ROI due to rapid deployment and development capabilities. OpenText MBPM, despite higher initial setup costs, is seen as a worthy investment for companies needing extensive features and customization, leading to significant long-term gains.
Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:
Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.
Appian Features
Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:
Appian Benefits
The benefits of using Appian include:
Reviews from Real Users
A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.
Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.
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