Appian and OpenText MBPM are both key players in the business process management arena, designed for enterprises aiming for effective workflow management and automation solutions. Appian seems to hold an advantage in terms of pricing and support, even though OpenText MBPM offers more robust features that might be preferable for some tech buyers.
Features: Appian is known for its low-code development, integration capabilities, and rapid adaptability, appealing to organizations looking for speed and flexibility. OpenText MBPM distinguishes itself with extensive process control, adaptive case management tools, and suitability for complex operational requirements.
Ease of Deployment and Customer Service: Appian provides easy cloud-based deployment, simplifying setup and maintenance, supported by a strong customer service framework. OpenText MBPM, while offering both on-premises and cloud deployment options, can involve longer setup times and greater maintenance complexity. Although OpenText MBPM's customer service is reliable, it is perceived as less efficient compared to Appian.
Pricing and ROI: Appian offers competitive pricing with lower upfront costs and faster time to value, which translates into a better return on investment. OpenText MBPM usually requires a bigger initial financial commitment and takes more time to reach ROI, attributable to its feature-packed offerings.
Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:
Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.
Appian Features
Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:
Appian Benefits
The benefits of using Appian include:
Reviews from Real Users
A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.
Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.