Appian vs OpenText MBPM comparison

Appian and OpenText are both solutions in the Business Process Management (BPM) category. Appian is ranked #12 with an average rating of 7.9, while OpenText is ranked #39. Appian holds a 5.7% mindshare in BPM, compared to OpenText’s 0.4% mindshare. Additionally, 95% of Appian users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Appian

Read 63 Appian reviews

12,251 Views
4,778 Comparison Views

95% willing to recommend

OpenText MBPM

Read 2 OpenText MBPM reviews

440 Views
356 Comparison Views

100% willing to recommend

Appian

OpenText MBPM

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 13, 2025

Appian and OpenText MBPM are direct competitors in the business process management sector. Data comparisons indicate Appian has the advantage in pricing and support, whereas OpenText MBPM appeals with more comprehensive features for larger enterprises despite its higher cost.

Features: Appian is noted for its low-code development, mobile support, and rapid deployment, making it suitable for agile businesses. OpenText MBPM provides detailed document management, extensive integration capabilities, and enterprise-grade features, ideal for complex workflows.

Ease of Deployment and Customer Service: Appian's cloud-based model allows for quick deployment with responsive customer service streamlining implementation. OpenText MBPM, offering on-premises and hybrid models, means flexibility but requires a more involved setup.

Pricing and ROI: Appian's lower setup costs and swift ROI, due to rapid application deployment, appeal to budget-conscious organizations. It has a clear pricing structure, making it attractive to smaller to mid-sized businesses. OpenText MBPM, with potentially higher initial costs, provides significant long-term value through its extensive features, making it worthwhile for enterprises requiring robust functionality.

To learn more, read our detailed Appian vs. OpenText MBPM Report (Updated: July 2025).

Buyer's Guide

Appian vs. OpenText MBPM

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Appian

Ranking in Business Process Management (BPM)

12th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Process Automation (7th), Rapid Application Development Software (10th), Low-Code Development Platforms (5th), Process Mining (8th)

OpenText MBPM

Ranking in Business Process Management (BPM)

39th

Average Rating

7.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of Appian is 5.7%, down from 6.4% compared to the previous year. The mindshare of OpenText MBPM is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Nitin-Agarwal

Delivery Manager (Intelligent Business Automation) - Pega at Persistent Systems

Seamless integration enhances workflows while memory optimization can improve complex processes

I am working with all of these products: Pega, Appian, and OutSystems. I use Appian as a process orchestrator for workflow and rule-based routing, and it is preferred when I am developing an enterprise-wide application. The application is mobile-friendly, allowing me to use it across any device…

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Jaideep MS

Practice Director at a outsourcing company with 51-200 employees

A solution offering good automation capabilities while needing to improve its support and documentation

I think the solution's support could do a better job. I rate the support somewhere around four and five out of ten. There is a hoard of people that they get in touch with while contacting them. So we've done some work with them in the past. I mean, we've been a support partner for a while. But apart from that, in terms of understanding the issues for a particular technology, I think there is a lack of people at their end. So they don't really have many people with them. And by the time we could get hold of the right person, especially for production issues, it's a little too late.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's heavy on business processing in terms of logic, process workflows, and primarily on the process design modeler. Appian is really great at that. In terms of the full stack set from a low-code platform perspective, it's definitely an eye opener since it can be deployed via mobile app and on the web as well."

"In terms of interface, it's very good. In terms of infrastructure, it's amazing and already using multiple tools behind the scenes. It's a low-code platform, so it's very easy to implement."

"It has good integrations. We were looking for out-of-the-box integration with both on-prem and publicly accessible data sources. We needed integration with the cloud, OData, our REST API feed, and then on-prem passthrough to go to a SQL database or on-prem APIs through Azure local deployment, etc."

"Rapid development with low-code makes it easier to quickly get apps implemented and the time to break-even and ROI is much faster."

"It has very flexible adaptation and the ability to save and automate processes."

"We appreciate the drag and drop functionality and the easy to access plug and play features."

"Write to Data Store Entity - Saving data in SQL databases is done easily using entities. Entities (CDTs in Appian terminology) define relationships and target schema tables via XSD files."

"Appian helps you do a lot of things. It's easy to configure and build an application platform, and it offers a lot of features that you find in an RPA solution. It's flexible so you can reuse it for a variety of use cases."

More Appian pros

"Not just the solution's automation capabilities, but we like everything about it since we are more of a system integrator."

Cons

"I would like to see more features for enterprises. They would also benefit from adding documentation and training on their site."

"The ability of the interface to load automatic data is not great."

"Lacks business rules management as part of the solution."

"The reporting is not as good as in similar products. They could also improve the dashboards."

"Architecture of product and scalabiility issues."

"While Appian is generally flexible, it's rigid in some ways. It takes longer to do something that isn't available out of the box."

"If that had more DevOps capabilities, it would be an excellent product."

"Appian could be improved by making it a strict, no-code platform with free-built process packs."

More Appian cons

"The user interface could be better in OpenText MBPM."

"There are shortcomings in the solution's support and documentation part."

Pricing and Cost Advice

"The solution offers a monthly subscription model. That's what we use. I recall it being about $90 a month. They do have different tiers."

"The cost depends on the number of users, although I recommend taking an unlimited license."

"The license is a bit expensive and the pricing model is sometimes confusing for new users or business users. It is difficult for them to know what volume of usage they will have to be able to purchase the best-suited license at the beginning."

"Licensing of Appian is less expensive when compared to other BPMs in the market."

"The tool is quite costly."

"Appian is very flexible in their pricing. In general, Appian's pricing is much, much lower when compared to competition like Pega or other products. Appian also has a flexible licensing model across geographies. Pega usually goes with a single licensing cost—which is a US-based cost—for all global customers, and it's costly. Whereas Appian has a different regional licensing cost model and it can be cheaper, depending on geography. So Appian's licensing is very flexible, and cheaper when compared to other competition."

"More flexibility in the licensing model is still needed because initially there were customers who are looking at only one or two use cases of business areas, but now the business areas are changing and there is a larger scope. One license model may not fit everyone. They need to be a little more flexible on the licensing model."

"It's an enterprise tool and can be used by enterprise only. So it's a very expensive tool."

More Appian pricing and cost advice

"There is an annual license to use OpenText MBPM."

"On a scale of one to ten, where one is cost-efficient, and ten is expensive, I rate the pricing somewhere between nine and ten since it is a costly solution."

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Top Industries

By visitors reading reviews

Financial Services Firm

21%

Computer Software Company

11%

Educational Organization

Government

Computer Software Company

20%

Financial Services Firm

13%

Government

11%

Insurance Company

11%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Which do you prefer - Appian or Camunda Platform?

Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...

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Is Appian a suitable solution for beginners who have no additional preparation?

Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...

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Is it easy to set up Appian or did you have to resort to professional help?

We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...

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Comparisons

ServiceNow vs Appian

Compared 11% of the time

OutSystems vs Appian

Compared 10% of the time

Salesforce Platform vs Appian

Compared 10% of the time

Camunda vs Appian

Compared 9% of the time

Pega Platform vs Appian

Compared 7% of the time

More Appian Competitors

IBM Case Foundation vs OpenText MBPM

Compared 32% of the time

Apache Airflow vs OpenText MBPM

Compared 30% of the time

More OpenText MBPM Competitors

Product Reports

Buyer's Guide

Appian

April 2025

Download Appian product report

Buyer's Guide

Business Process Management (BPM)

June 2025

Download OpenText MBPM product report

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS

Metastorm BPM

Overview

Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:

Complete automation: Through complete automation, companies are able to coordinate and manage employees, existing systems, bots, data, and artificial intelligence (AI) in a single workflow. The solution offers a way to centrally manage all third-party automation vendors as well.
Low-code applications: Appian offers the ability to build applications faster with visual development and low-code tools. All applications are ready-made to be suitable for mobile.
Low-code data: Appian lets companies source data from multiple types of sources, eliminating the need for data migration. Through no-code and low-code solutions and industry-standard connectors, the platform also eliminates the need for data silos.
Enterprise ready: The platform offers options for companies to scale their businesses to an enterprise level without complications.

Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.

Appian Features

Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:

Robotic process automation (RPA): Users of Appian can assign software bots to perform rules-based tasks that need to be repeated over a set course of time. This can improve efficiency and performance within an organization while saving human resources.
Intelligent document processing: The tool offers a feature for quick and accurate extraction and structuring of data. This can reduce time and costs for organizations because it eliminates the need for outsourcing such services.
AI: Appian utilizes artificial intelligence to enhance applications, workflows, and automation. AI is also used to address complex processes and unique situations.
Business rules: Organizations can automate and simplify work processes while adhering to their operating procedures.
Application development: Appian provides a low-code development feature that allows users to deploy applications over ten times faster than through conventional approaches. This feature not only allows for quick application building, but also applications that run on multiple types of platforms, seamless data integration, and business scalability.
Integrations and data: Appian allows for data integration from a wide array of sources without the need for migration. This contributes to easy access to data across systems, real-time data insights, improved user experience, and accelerated development.

Appian Benefits

The benefits of using Appian include:

The solution ensures seamless organization growth, as it supports various UX patterns, common data schemes, and upgrades, used to facilitate application development on a bigger scale.
Appian can increase process speed and deliver applications considerably faster compared to conventional development.
The platform is easy to use and suitable for complete beginners to build applications and workflows.
Appian offers a variety of design tools that facilitate development and deployment.
Appian offers detailed real-time data insight which allows organizations to access relevant information about their processes as they are developing.
The solution offers clients the ability to move data between the cloud, on-premise, and hybrid configurations.
The platform is easy to optimize, which allows businesses to utilize it according to their personal needs.
Appian offers connectivity across web, mobile, email, voice, and chat, providing a multi-channel experience for companies and their clients.

Reviews from Real Users

A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.

Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.

Appian

OpenText's MBPM (formerly Metastorm BPM) delivers the insight, power and agility you need to make your vision for business improvement a reality.

OpenText

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee

Kommunales Rechenzentrum Minden-Ravensburg/Lippe (KRZ), Hawksford Group, Gauteng Provincial Government Department of Economic Development, Deutsche Post DHL, Sumitomo Mitsui Banking Corporation, London Underground, Great Clips, Fiat, Rompetrol, Gaston Memorial Hospital, Karolinska Institute, Bachmann, Alliance Healthcare

Buyer's Guide

Appian vs. OpenText MBPM

July 2025

Free Report: Appian vs. OpenText MBPM

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