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IBM Business Automation Workflow vs Nintex Process Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
IBM Business Automation Workflow boosts ROI through productivity, cost savings, and digital transformation, benefiting IT infrastructure efficiency.
Sentiment score
8.2
Nintex Process Platform reduces maintenance costs, increases efficiency, and provides ROI within a year despite some cost concerns.
 

Customer Service

Sentiment score
5.7
IBM Business Automation Workflow support is effective with variations in response timeliness and requires detailed information for best results.
Sentiment score
6.8
Nintex Process Platform customer service is generally well-received, though users desire quicker assistance and note technical support limitations.
If the solution is readily available to IBM support team, they provide it instantly.
 

Scalability Issues

Sentiment score
7.8
IBM Business Automation Workflow offers scalable solutions, supporting high transaction volumes and adaptability for enterprise growth, despite some customization limitations.
Sentiment score
6.9
Nintex Process Platform is generally scalable, effective on Office 365, yet faces challenges with on-premises infrastructure and pricing.
We are implementing load balancing and horizontal scalability.
 

Stability Issues

Sentiment score
7.7
IBM Business Automation Workflow is stable, especially with best practices, auto-scaling, load balancing, and proper maintenance resolving initial issues.
Sentiment score
7.5
Users generally praise Nintex Process Platform's stability, noting improvements, reliable performance, and minor disruptions, with ratings averaging seven to nine.
 

Room For Improvement

IBM Business Automation Workflow needs better integration, UI, analytics, cloud migration, and support, with enhanced flexibility and cost-effectiveness.
Enhancements needed in Nintex for usability, performance, integration, reporting, UI, deployment, AI integration, and support for custom code.
Many developments are focused on AI, LLM models, and data science.
Additionally, the deployment process should be easier.
 

Setup Cost

IBM Business Automation Workflow, though costly, offers robust features and flexible licensing, making it a valuable productivity investment.
Nintex Process Platform's subscription pricing is considered high compared to competitors, with significant costs for cloud-based user licensing.
Nintex Process Platform is expensive.
 

Valuable Features

IBM Business Automation Workflow centralizes automation tools with low-code features, enhancing efficiency and agility in process management.
Nintex Process Platform offers scalable, no-code solutions with seamless integration, enhancing data management and workflow automation for enterprises.
The system is fully customizable, very resilient, and fault-tolerant.
My team and I created a demo using Nintex, focusing on getting emails, reading, writing, and managing attachments.
 

Categories and Ranking

IBM Business Automation Wor...
Ranking in Business Process Management (BPM)
15th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
No ranking in other categories
Nintex Process Platform
Ranking in Business Process Management (BPM)
11th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
24
Ranking in other categories
Process Automation (9th), Workload Automation (11th)
 

Mindshare comparison

As of February 2025, in the Business Process Management (BPM) category, the mindshare of IBM Business Automation Workflow is 2.2%, down from 2.5% compared to the previous year. The mindshare of Nintex Process Platform is 2.0%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Ateeq Rehman - PeerSpot reviewer
Customizable features empower seamless workflow automation
The system is fully customizable, very resilient, and fault-tolerant. We have first-line support from IBM, so there are no issues. We have integrations with different banks, ERP systems, and other human resource management systems by integrating through different systems. It provides many ways to integrate, and we are utilizing it effectively.
Damilola Adeleye - PeerSpot reviewer
Straightforward interface and user-friendly
There are a lot of apps in K2, but what I really found that needs improvement is the management section of K2, especially the management server and the admin page where you can manage processes, add users, set security fees, and add licenses. The reason for this is because the part that is the section of administration, particularly the management called rows, has multiple rules, as many as you want. For instance, you may have around 200 rules, and when you view them, only the first ten are displayed, and you have to click next to see the next ten and so on until you get to the hundredth rule. On that page, as of today, we only have what we call to fetch, where you can search for a particular rule you're looking for, or else you have to keep clicking until you get to the final page you want. So that's a bit challenging.
report
Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
838,713 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
38%
Computer Software Company
10%
Government
7%
Manufacturing Company
5%
Computer Software Company
20%
Financial Services Firm
16%
Manufacturing Company
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What do you like most about IBM Business Automation Workflow?
The most valuable feature of IBM Business Automation Workflow is cost management.
What do you like most about K2?
The latest version of Nintex has many features. We have a clear roadmap and the necessary application to integrate it into our platform.
What is your experience regarding pricing and costs for K2?
Nintex Process Platform is expensive. Prices relate to both features and the professional services necessary due to our lack of an implementation team.
What needs improvement with K2?
The user interface in Nintex needs improvement. It is not very intuitive and requires changes. Additionally, the deployment process should be easier.
 

Also Known As

Business Automation Workflow
K2 blackpearl, K2 Five, Nintex Workflow
 

Overview

 

Sample Customers

Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
SEA Corp, Omnicom Group, Verizon, STIHL
Find out what your peers are saying about IBM Business Automation Workflow vs. Nintex Process Platform and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.