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IBM Business Automation Workflow vs Nintex Process Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
IBM Business Automation Workflow boosts ROI through license savings, productivity enhancements, cost reductions, and high user satisfaction.
Sentiment score
8.2
Nintex Process Platform reduces maintenance costs, increases efficiency, and provides ROI within a year despite some cost concerns.
 

Customer Service

Sentiment score
5.7
IBM Business Automation Workflow's support varies, with reliable technical assistance but inconsistent response times and challenges in on-premises environments.
Sentiment score
6.8
Nintex Process Platform customer service is generally well-received, though users desire quicker assistance and note technical support limitations.
 

Scalability Issues

Sentiment score
7.8
IBM Business Automation Workflow is scalable, reliable for enterprise operations, and supports both on-premises and cloud deployments effectively.
Sentiment score
6.9
Nintex Process Platform is generally scalable, effective on Office 365, yet faces challenges with on-premises infrastructure and pricing.
 

Stability Issues

Sentiment score
7.7
IBM Business Automation Workflow is considered stable with proper setup, despite initial challenges and occasional bugs reported by users.
Sentiment score
7.5
Users generally praise Nintex Process Platform's stability, noting improvements, reliable performance, and minor disruptions, with ratings averaging seven to nine.
 

Room For Improvement

IBM Business Automation Workflow needs improvements in UI, analytics, setup, support, and integration for a streamlined user experience.
Enhancements needed in Nintex for usability, performance, integration, reporting, UI, deployment, AI integration, and support for custom code.
Additionally, the deployment process should be easier.
 

Setup Cost

IBM Business Automation Workflow is seen as costly but provides flexible licensing and significant value, justifying the investment.
Nintex Process Platform's subscription pricing is considered high compared to competitors, with significant costs for cloud-based user licensing.
Nintex Process Platform is expensive.
 

Valuable Features

IBM Business Automation Workflow enhances efficiency and agility with seamless AI integration for improved process management and user-friendly configurability.
Nintex Process Platform offers scalable, no-code solutions with seamless integration, enhancing data management and workflow automation for enterprises.
My team and I created a demo using Nintex, focusing on getting emails, reading, writing, and managing attachments.
 

Categories and Ranking

IBM Business Automation Wor...
Ranking in Business Process Management (BPM)
14th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
23
Ranking in other categories
No ranking in other categories
Nintex Process Platform
Ranking in Business Process Management (BPM)
10th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
24
Ranking in other categories
Process Automation (9th), Workload Automation (11th)
 

Mindshare comparison

As of December 2024, in the Business Process Management (BPM) category, the mindshare of IBM Business Automation Workflow is 2.2%, down from 2.7% compared to the previous year. The mindshare of Nintex Process Platform is 2.1%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Michael-CHUNG - PeerSpot reviewer
Not a very user-friendly solution, though it provides good cost management
We use IBM Business Automation Workflow for operational workflows The most valuable feature of IBM Business Automation Workflow is cost management. IBM Business Automation Workflow is not a very user-friendly solution. It would be better if the solution provided LCNC support. IBM Business…
Satya Singh - PeerSpot reviewer
Offers good integration capabilities and easy to learn and good stability
Nintex is still at the starting point of integrating with AI. It has integrated with a very small piece of artificial intelligence., like only integrated with the Google Cloud. There is a benefit, like a no-code and low-code solution. But, again, if you are a developer, especially if you are a hardcore developer, you are using your code knowledge, its skills, and all. And, suddenly, you are moving into the low-code solution, and then you will feel, like, so many things you can't achieve with the low-code solution. And in that case, you are looking for some custom development. And it's a little bit difficult in the Nintex area. Because they are totally dependent on the low-code solution, and you are looking at where you can implement your custom things. However, you can do that thing, but that will be a difficult task. Also, the outcome, whatever you are trying to get from such kind of custom development, will be a little bit difficult. Let's suppose, like, if you are working with a medium level of data or a small level of data that will be easier to handle with the Nintex. However, the bulk data on a high level of data would be difficult. I have been working with Nintex for the past three years. I've been able to create some really good products in different domains, including banking and insurance. Everything seems achievable, but there are a few things I'm missing. First, debugging can be a bit difficult in Nintex. You can't debug forms and workflows easily. This is something that could be improved in future releases. It requires some R&D. Second, I would like to see more integration with AI. There is some custom integration available through the gateway, but it would be great to have more AI-related features built into the platform.
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Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
824,067 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
37%
Computer Software Company
9%
Government
8%
Manufacturing Company
6%
Computer Software Company
19%
Financial Services Firm
15%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What do you like most about IBM Business Automation Workflow?
The most valuable feature of IBM Business Automation Workflow is cost management.
What do you like most about K2?
The latest version of Nintex has many features. We have a clear roadmap and the necessary application to integrate it into our platform.
What is your experience regarding pricing and costs for K2?
I would rate the pricing for Nintex Process Platform as four out of ten; one is high, and ten is low. It is pretty expensive.
What needs improvement with K2?
There is room for improvement in the user experience in the forms. When we need to develop the forms, we don't have much customization, and I think we need more flexibility there. It's technically ...
 

Also Known As

Business Automation Workflow
K2 blackpearl, K2 Five, Nintex Workflow
 

Learn More

 

Overview

 

Sample Customers

Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
SEA Corp, Omnicom Group, Verizon, STIHL
Find out what your peers are saying about IBM Business Automation Workflow vs. Nintex Process Platform and other solutions. Updated: December 2024.
824,067 professionals have used our research since 2012.