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IBM Business Automation Workflow vs TIBCO iProcess Suite comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Business Automation Wor...
Ranking in Business Process Management (BPM)
16th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
No ranking in other categories
TIBCO iProcess Suite
Ranking in Business Process Management (BPM)
41st
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Business Process Management (BPM) category, the mindshare of IBM Business Automation Workflow is 2.2%, down from 2.4% compared to the previous year. The mindshare of TIBCO iProcess Suite is 0.3%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Ateeq Rehman - PeerSpot reviewer
Customizable features empower seamless workflow automation
The system is fully customizable, very resilient, and fault-tolerant. We have first-line support from IBM, so there are no issues. We have integrations with different banks, ERP systems, and other human resource management systems by integrating through different systems. It provides many ways to integrate, and we are utilizing it effectively.
SA
An easy-to-use solution with great integration
It involves a lot of investment. The learning curve is not similar to other products, like K2. Regarding the user interface, I have to access workflows and define and manage the processes on the variant of a Windows application, which is not accessible if you don't have access from the client to install it on the workstation. And most of the solutions we're currently evaluating are web-based. Our customers and developers have complained that the UI is a little bit confusing. It has lots of elements. It's not user-intuitive compared to other products. Other than that, the licensing model is our main concern.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The system is fully customizable, very resilient, and fault-tolerant."
"IBM Business Automation Workflow is useful for helping us design custom user interfaces and processes we require."
"This product is tightly integrated with the RPA automation process."
"The product is suitable for knowledge management processes."
"The most valuable feature is automation, which is quite strong and we are quite happy with it."
"It performs the basic tasks that are required for the BBM solution as part of the overall integration with ECM or enterprise contact management."
"Its interface is well-designed and user-friendly"
"The most valuable feature of IBM Business Automation Workflow is cost management."
"It's very simple to use and the integration features between Java and other services within the workflow are very easy."
 

Cons

"I would definitely like to see a unified interface between the BPM side of the house and the case side of the house. Something that just seems a bit more cohesive, because right now there is sort of a disconnect between the BPM and the case side of the house. That makes it a bit of a hard sell sometimes. That is definitely first and foremost on my wish list."
"IBM Business Automation Workflow could be more intuitive, with more advanced low-code features and services definition."
"IBM Business Automation Workflow can improve UI flexibility and integration. Additionally, the solutions from IBM have to provide a paperless solution, allowing for digital versions of documents."
"The main improvement would be to make it easier to implement and deploy so that customers can kick it off and run quickly."
"One significant challenge is the lack of accessible forums or resources to seek help or information when problems arise."
"IBM Business Automation Workflow could improve the integration."
"From what I understand, in the next release they're actually going to combine all of this together as one integrated solution... If we could have one unified way to build a solution, that would really help."
"The initial setup is actually a really complicated process."
"Our customers and developers have complained that the UI is a little bit confusing."
 

Pricing and Cost Advice

"IBM Business Automation Workflow has a flexible pricing mode, but the price is expensive. The price of the solution reflects the quality of the solution which is very high. The technical support is an additional cost."
"Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing."
"While it can be quite costly, it offers significant benefits for users."
"When you compare with Laserfiche and M-Files, IBM is expensive."
"The solution's pricing is a little bit expensive."
"Licensing varies by use-case."
"The solution has saved us time."
"There is still a relatively high total cost of ownership to actually implement, support, and stand up solutions."
"The price could definitely be lower."
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848,396 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
37%
Computer Software Company
10%
Government
7%
Insurance Company
5%
Financial Services Firm
32%
Computer Software Company
18%
Manufacturing Company
10%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What do you like most about IBM Business Automation Workflow?
The most valuable feature of IBM Business Automation Workflow is cost management.
What is your experience regarding pricing and costs for IBM Business Automation Workflow?
The pricing of IBM Business Automation Workflow is within the expected range for our organization, which is in the enterprise sphere. We ensure everything is economical and well-regulated while mai...
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Also Known As

Business Automation Workflow
iProcess Suite
 

Overview

 

Sample Customers

Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
Delta Air Lines, Detroit Water and Sewerage, DVLA, E-Plus, FedEx, Geisinger Health System, ING Turkey, Kempen & Co., KPN, LCL, Merck, Merial
Find out what your peers are saying about IBM Business Automation Workflow vs. TIBCO iProcess Suite and other solutions. Updated: April 2025.
848,396 professionals have used our research since 2012.