IBM Case Foundation vs SAP Signavio Process Manager comparison

IBM and SAP are both solutions in the Business Process Management (BPM) category. IBM is ranked #33 with an average rating of 8.0, while SAP is ranked #8 with an average rating of 7.6. IBM holds a 0.4% mindshare in BPM, compared to SAP’s 7.7% mindshare. Additionally, 86% of IBM users are willing to recommend the solution, compared to 89% of SAP users who would recommend it.

IBM Case Foundation

Read 13 IBM Case Foundation reviews

315 Views
225 Comparison Views

86% willing to recommend

SAP Signavio Process Manager

Read 59 SAP Signavio Process Manager reviews

6,919 Views
4,526 Comparison Views

89% willing to recommend

IBM Case Foundation

SAP Signavio Process Manager

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Executive SummaryUpdated on Dec 18, 2024

IBM Case Foundation and SAP Signavio Process Manager compete in enterprise process management solutions with their distinct advantages. SAP Signavio Process Manager appears to have the upper hand due to its comprehensive feature set, despite a higher price point, whereas IBM Case Foundation offers strong support and value for budget-conscious businesses.

Features: IBM Case Foundation is known for its scalable architecture, seamless integration with content management, and stable document management capabilities. It supports row-based access and easy customization. SAP Signavio Process Manager excels with its user-friendly interface, collaboration features, and powerful process modeling capabilities. It also offers robust analytics and process intelligence functions that promote transparency and innovation.

Room for Improvement: IBM Case Foundation could improve its user interface to be more intuitive and modern. The decision-making process and content integration capabilities need refinement, particularly in the ECM sector. Further development in the BPM aspects would be beneficial. SAP Signavio Process Manager would benefit from enhancing its process intelligence feature to stand as a leader in this area. The inclusion of action flows and improving simulation capabilities could boost its comprehensive appeal. Streamlining pricing to better compete with similar solutions could also be advantageous.

Ease of Deployment and Customer Service: IBM Case Foundation offers a flexible deployment model with an emphasis on dedicated client support, resulting in quick resolution times for complex customizations. SAP Signavio Process Manager provides cloud-based deployment that ensures efficiency, complemented by strategic onboarding assistance that is beneficial for rapid implementation. Its cloud model and customer support are ideal for businesses adopting a quick deployment strategy.

Pricing and ROI: IBM Case Foundation is recognized for its moderate initial costs, providing a quicker ROI path for budget-conscious organizations. It offers a cost-efficient solution with a focus on cost-effectiveness from the outset. SAP Signavio Process Manager, on the other hand, involves higher upfront costs but these are balanced by its advanced process optimization features that promise substantial long-term ROI. Pricing dynamics highlight IBM as initially cost-efficient, while Signavio offers extensive long-term value.

To learn more, read our detailed IBM Case Foundation vs. SAP Signavio Process Manager Report (Updated: April 2025).

Buyer's Guide

IBM Case Foundation vs. SAP Signavio Process Manager

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Case Foundation

Ranking in Business Process Management (BPM)

33rd

Average Rating

7.8

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

SAP Signavio Process Manager

Ranking in Business Process Management (BPM)

8th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Process Design (5th)

Mindshare comparison

As of April 2025, in the Business Process Management (BPM) category, the mindshare of IBM Case Foundation is 0.4%, up from 0.3% compared to the previous year. The mindshare of SAP Signavio Process Manager is 7.7%, up from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Nouman Nawaz

Deputy Director - IT(Plans) at DHA Lahore

Mature product in terms of security and stable product

The architecture is a bit difficult, but in BAW, they introduced the Business Automation Workflow. It's a bit easier compared to Case Manager. Currently, we use Case Manager, so it's a bit difficult to upgrade and handle, but BAW is comparatively much better and easier to handle. The limitation is only for customization because IBM doesn't support it. In some scenarios, if you want some business processes to be customized, we have already spoken two or three times with IBM representatives that we have to customize some of the features in this business process. They would say that if you want to do this automation at your own end, then okay, fine, go ahead, but we are not supporting all this customization. The only thing is the customization because it's a complete standard application.

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Cirvesh-Daga

Director at T-Systems International GmbH

Good visual representation for modelling and business process mapping but room for improvement in reporting functionalities

There is room for improvement in analytics. People don't realize it, but the world has changed in the last six to eight months. Customers want to see AI like ChatGPT and ML capabilities in all aspects of business processes and reporting. That would be my recommendation for any OEM in this value chain. Reporting could definitely be improved. I would like to see new features in analytics. I like that they analyze the process and give it to me visually, but I'd like the option to use DPMM instead of just DPC. I'd also like the option to have the process map laid out top to bottom instead of horizontally. Especially a choice between DPMN and EPC as a format. Because there are some people who are very comfortable with the EPC notation. The process is very clearly event-driven. There's an event, there's an action. It's very simple to understand. BPMN, which is the most popular business process notation, generally tends to have multiple frames. Actually, in multiple swimlanes rather. And those frames could each represent a particular kind of entity. Maybe it's an action, maybe it's an actor, maybe it's an event. So there are two different ways of notation. I just like Signavio to give us the ability to choose that notation. Because some companies use BPMN and some use the EPC. And then, if the minute you make that change, I'd like them to give us the flexibility of having an already plotted or vertically plotted option. Moreover, I would like to see improvement in the visual part. It's the piece that needs improvement. Currently, you can plot the diagram horizontally or vertically. However, I'd like the option to change the way the diagram is created, like switching between different notations.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."

"It's very easy."

"It is easy to set up workflows that notify the user depending on certain events."

"The solution is scalable."

"The content management is great."

"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."

"The most valuable feature is its stability, which is why we are using it."

"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."

More IBM Case Foundation pros

"The most valuable feature for me is usability."

"There are many valuable features, of course. I would say the main value of Signavio is to have your current process map in a way that is easy to read and derive optimization actions to make it leaner, faster, more user friendly, etc. Another great feature is the visualization, which is easy to see and read. How they map the process is also very user friendly, with drag-and-drop functionality. Also, it's a very self-explanatory, user-friendly solution."

"The features I find most valuable are ease of use and the Collaboration Hub."

"Version management is helpful because I like to try different versions and then decide which of them should be the main model."

"It's easy and fast. It's very quick to work with process teams in terms of improving processes. You just have to send them a URL and to have a process in front of them. I don't use all of the possibilities we have in Signavio. This has made it easier for people to adopt, because when we scrambled the process team together and started a process of improvement, it improved their process. They are much more involved than they had been earlier, and they can also use Signavio to make smaller improvements in the process for themselves. There are many more interactions between the process teams and Signavio than in our previous solution, where you had to hire in a professional process modeler. It's been a great improvement."

"The fact that the repository is available on the web is the most valuable feature. It's a very simple tool. If you can use something simple and visual, you should be able to use the model as well in Signavio. It has the ability, for example, to track versioning control, so if you make updates to the processes, you have the ability to track the versions as well."

"This solution is innovative and simple to use."

"For the collaboration functions, we use the commenting and quick model functions for process owners who don't have specific knowledge about Process Manager."

More SAP Signavio Process Manager pros

Cons

"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."

"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly."

"90% of the feedback we receive states that the UI is not very user-friendly."

"There are some features that could be enhanced like the document viewer"

"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."

"We are now using microservices but there are some areas where the coordination with FileNet is problematic."

"The cloud version could use more stability."

"The limitation is only for customization because IBM doesn't support it."

More IBM Case Foundation cons

"There is room for improvement in analytics. People don't realize it, but the world has changed in the last six to eight months. Customers want to see AI like ChatGPT and ML capabilities in all aspects of business processes and reporting."

"For us, it would help a lot if this solution had floating licenses."

"SAP Signavio Process Manager needs better automatic rendering of data."

"Being able to integrate the Workflow Accelerator with more products would be good."

"The user administration, the user-group administration, and the license models need improvement."

"I would like to see the inclusion of some document management functionality so that we don't need to integrate with a second solution to accommodate this."

"I find it difficult to figure out how I can better align this solution with my KPIs."

"Two executives cannot work on one modeling process simultaneously."

More SAP Signavio Process Manager cons

Pricing and Cost Advice

"IBM Case Foundation is a little expensive."

"The price falls in the middle range—not overly expensive but not extremely affordable either."

"This is not an expensive solution and we are using the standard license."

"Pricing is in the mid-range, it is not cheap, but it's not expensive."

"It is expensive. The license is monthly."

"Although Signavio is a feature-rich solution, it is expensive for companies who haven’t reached a certain maturity level in their process management initiatives."

"Comparatively, it is a bit costly when you look at similar tools with similar features."

"I think we're spending about $150,000 a year on licensing costs."

"This solution provides really great value for the money."

"I rate the tool's pricing a nine out of ten."

"My client purchased one editor license and the collaboration hub, which covers up to a hundred people."

"SaaS has no setup cost, just licensing fees."

More SAP Signavio Process Manager pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

20%

Insurance Company

12%

University

10%

Government

10%

Manufacturing Company

14%

Financial Services Firm

12%

Computer Software Company

11%

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about IBM Case Foundation?

A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting.

See all answers

What is your experience regarding pricing and costs for IBM Case Foundation?

It was affordable, but right now, ten years later, the cost of the product is extremely high. That's why we are looking for another product.

See all answers

What needs improvement with IBM Case Foundation?

See all answers

Which is better - Signavio Process Manager or Celonis?

SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...

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What do you like most about Signavio Process Manager?

The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand bec...

See all answers

What is your experience regarding pricing and costs for Signavio Process Manager?

Due to its SaaS nature, it is slightly challenging as a BPM tool. The pricing could be reduced further. I don't have the exact figures, but I believe it can be lowered because it's cloud-based.

See all answers

Comparisons

IBM Business Automation Workflow vs IBM Case Foundation

Compared 100% of the time

More IBM Case Foundation Competitors

Celonis vs SAP Signavio Process Manager

Compared 30% of the time

ARIS BPA vs SAP Signavio Process Manager

Compared 12% of the time

Camunda vs SAP Signavio Process Manager

Compared 8% of the time

ADONIS vs SAP Signavio Process Manager

Compared 5% of the time

Visio vs SAP Signavio Process Manager

Compared 5% of the time

More SAP Signavio Process Manager Competitors

Product Reports

Buyer's Guide

IBM Case Foundation

April 2025

Download IBM Case Foundation product report

Buyer's Guide

SAP Signavio Process Manager

March 2025

Download SAP Signavio Process Manager product report

Also Known As

Case Foundation, FileNet Business Process Manager

Signavio Process Editor

Overview

IBM Case Foundation is for organizations that need to harness unstructured information and integrate it with business processes to drive critical business decisions. It enables organizations to create, manage and optimize case-based processes and is designed to decrease development costs while significantly improving process performance. Case Foundation links specific pieces of content with a structured workflow. It's an on ramp for organizations that choose to move from document-centric workflow solutions to the advanced capabilities of IBM Case Manager.

IBM

The Signavio portfolio of web-based business transformation solutions helps companies to understand and optimize all of their business processes quickly and at scale, providing instant insights for informed decision-making. Signavio’s intuitive analysis, change management and execution solutions around process excellence include use cases like digital transformation, operational excellence and customer-centricity, placing them at the heart of global organizations.

Over 1 million users in more than 1,500 organizations worldwide rely on Signavio products to make processes part of their company’s DNA. Headquartered in Berlin, Germany, Signavio was founded in 2009 to address the need for a collaborative approach to process management.

Signavio was acquired by SAP in the first quarter of 2021. For more information, visit www.signavio.com

SAP

Sample Customers

Suncorp Group Limited

DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten

Buyer's Guide

IBM Case Foundation vs. SAP Signavio Process Manager

April 2025

Free Report: IBM Case Foundation vs. SAP Signavio Process Manager

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