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IBM Cloud Identity Service vs SailPoint Identity Security Cloud comparison

IBM and SailPoint are both solutions in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category. IBM is ranked #27, while SailPoint is ranked #4 with an average rating of 8.2. IBM holds a 0.3% mindshare in IAMS, compared to SailPoint’s 10.5% mindshare. Additionally, 100% of IBM users are willing to recommend the solution, compared to 96% of SailPoint users who would recommend it.
IBM Cloud Identity Service
Read 3 IBM Cloud Identity Service reviews
  • 230 Views
  • 149 Comparison Views
100% willing to recommend
SailPoint Identity Security...
Read 65 SailPoint Identity Security Cloud reviews
  • 3,971 Views
  • 2,706 Comparison Views
96% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between IBM Cloud Identity Service and SailPoint Identity Security Cloud based on real PeerSpot user reviews.

Find out in this report how the two Identity and Access Management as a Service (IDaaS) (IAMaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed IBM Cloud Identity Service vs. SailPoint Identity Security Cloud Report (Updated: October 2024).
Buyer's Guide
IBM Cloud Identity Service vs. SailPoint Identity Security Cloud
October 2024
Download the complete report
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Categories and Ranking

IBM Cloud Identity Service
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
27th
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
SailPoint Identity Security...
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
4th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
User Provisioning Software (1st), Identity Management (IM) (2nd), SaaS Management Platforms (2nd), Cloud Infrastructure Entitlement Management (CIEM) (1st)
 

Mindshare comparison

As of November 2024, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of IBM Cloud Identity Service is 0.3%, down from 0.7% compared to the previous year. The mindshare of SailPoint Identity Security Cloud is 10.5%, up from 10.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

BO
Dec 16, 2021
Excellent support, beneficial integration, and low maintenance
If I remember correctly, it's been a bit of time, the IBM Cloud Identity Service is used for authentication identity on other cloud solutions and IBM Cloud Identity Connect is on-premise, it's more of a hybrid type environment. These two solutions can work together, a bridge between them does…
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RameshBhattacharjee - PeerSpot reviewer
Oct 11, 2022
Great features with good certification module but the cost can be prohibitive for some
We use this product for identity governance. There is the basic identity creation in the lifecycle followed by certification. I'm a company manager and implementer and we are customers of SailPoint.   I think the certification module is perhaps one of the most valuable features. The options are…
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."
"It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."
"It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."
"I find the built-in connectors, lifecycle management, certification, and recertification features to be the most valuable."
"The community is very active and when I had questions about an issue, I was able to find the resources."
"We are happy with the SailPoint IdentityIQ’s stability."
"IdentityIQ's best features are the hassle-free user experience and security."
"It significantly reduces the workload for certification processes."
"It offers a single source of truth. Everything can be handled from one tier."
"​The Certification and Provisioning features are most valuable."
"The compliance features are the most valuable features."
More SailPoint Identity Security Cloud pros
 

Cons

"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."
"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."
"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."
"Needs to focus on automation wherein provisioning of work can be improved and access certification should be automated without the intervention from a manager for approval."
"Additional details during account aggregation failures to help quick troubleshooting."
"One needs to understand that SailPoint is into full-fledged IAM practice with a long-term vision, and customers will get a quick ROI with best practices implementation."
"The UI of the solution could be more customizable so we could change the workflows to suit our needs."
"The cost of this solution is high. The technical assistance center could be improved. They're very good, but considering the intricacies of the solution, they can further improve."
"It allowed to implement the automated processes when a new employee is hired. It allows to have a main central process for new hires."
"When it comes to queries and analysis, I find the reporting module to be very low, very simple."
"We faced some issues while integrating the solution with a third-party tool."
More SailPoint Identity Security Cloud cons
 

Pricing and Cost Advice

"The price of the solution is expensive for non-enterprise companies. IBM's always going to be a little more expensive, you're going to be paying a premium. However, depending on the organization's needs, there's probably a benefit there to do even with the price being the way it is."
"It's difficult to say that the solution saved costs because it is quite expensive."
"SailPoint IdentityIQ is highly-priced, and I rate it an eight out of ten for pricing."
"SailPoint IIQ is the best of best. That is reflected in the pricing of the solution. The pricing is based on the number of identities."
"The solution is not cheap."
"You are able to get discounts if you plan to use the tool for the long-term i.e. discounts for 5+ years of usage."
"SailPoint is expensive compared to its competitors. It's one of the most expensive products, so I'd rate it as one out of five, cost-wise."
"In terms of pricing, SailPoint IdentityIQ is affordable. It's not cheap, and it's not expensive, so the solution is in the middle, price-wise. It also didn't have additional costs, even if my company had different teams that took care of auditing and provisioning and projects that used SailPoint IdentityIQ."
"The pricing is based on the number of users and is reasonable."
More SailPoint Identity Security Cloud pricing and cost advice
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
17%
Computer Software Company
14%
Manufacturing Company
11%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
See all answers
What do you like most about SailPoint IdentityIQ?
The first valuable feature of the solution is its interface. The second feature of the solution is the level of flexibility it provides.
See all answers
What is your experience regarding pricing and costs for SailPoint IdentityIQ?
The product is expensive. People need to opt for a licensing plan for one year or three years.
See all answers
 

Comparisons

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Compared 12% of the time
Microsoft Entra ID vs SailPoint Identity Security Cloud Logo
Microsoft Entra ID vs SailPoint Identity Security Cloud
Compared 9% of the time
Microsoft Identity Manager vs SailPoint Identity Security Cloud Logo
Microsoft Identity Manager vs SailPoint Identity Security Cloud
Compared 6% of the time
Okta Workforce Identity vs SailPoint Identity Security Cloud Logo
Okta Workforce Identity vs SailPoint Identity Security Cloud
Compared 5% of the time
More SailPoint Identity Security Cloud Competitors
 

Product Reports

Buyer's Guide
Identity and Access Management as a Service (IDaaS) (IAMaaS)
October 2024
IBM Cloud Identity Service reportDownload IBM Cloud Identity Service product report
Buyer's Guide
SailPoint Identity Security Cloud
October 2024
SailPoint Identity Security Cloud reportDownload SailPoint Identity Security Cloud product report
 

Also Known As

No data available
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Learn More

IBM
SailPoint
 

Overview

Whether your applications are custom, your business processes complex, or you're looking for world-class professional services and project management to coordinate each step of your project, IBM Cloud Identity Service is uniquely suited to serve organizations with out-of-the box challenges.

IBM Cloud Identity Service can be designed to help with the full lifecycle of implementation and operations, including discovery, planning, project management, integration engineering and more – expertly delivered by IBM's global staff of identity professionals.

SailPoint Identity Security Cloud specializes in identity, access management, and governance, focusing on user lifecycle automation, compliance, certifications, and reporting, handling both on-premise and cloud deployments.

Organizations use SailPoint Identity Security Cloud for seamless onboarding, offboarding, password resets, and provisioning, integrating with Active Directory and Office 365. Its centralized account views and enhanced security controls support identity management, policy evaluation, risk assessment, and role-based access control. Clients benefit from its stability, scalability, and customized access control features, reducing workloads and ensuring effective provisioning.

What are the most important features of SailPoint Identity Security Cloud?
  • Compliance Capabilities: Extensive features ensuring regulatory adherence.
  • Out-of-the-Box Connectors: Numerous pre-built integrations for rapid deployment.
  • User-Friendly Interface: Simplified navigation and user experience.
  • Identity Data Warehouse: Centralized data storage for streamlined management.
  • Seamless Integration: Smooth connections with popular applications like Active Directory and Office 365.
  • Proactive Access Revocation: Preemptive measures to manage access rights.
  • Stability, Scalability, Flexibility: Robust performance with adaptable customization.
  • AI-Driven Automation: Machine learning for streamlined approval processes.
  • Certification & Lifecycle Management: Comprehensive tools for managing user lifecycles and access certification.
  • Reporting: Detailed reports for insights and compliance monitoring.
What benefits and ROI should users look for in reviews?
  • Centralized Account Views: Consolidated management and oversight of user accounts.
  • Enhanced Security Controls: Improved measures for safeguarding sensitive data.
  • Reduced Workload: Decreased efforts in certification and access management processes.
  • Effective Provisioning: Seamless and accurate granting and revoking of access rights.
  • Scalability and Flexibility: Ability to scale with business growth and customize per requirements.

SailPoint Identity Security Cloud is deployed across various industries including finance, healthcare, and retail, offering tailored solutions for compliance, risk management, and efficient identity lifecycle management. Its integration capabilities with industry-specific applications and robust AI-driven features enhance operational efficiency and security in these sectors.

 

Sample Customers

Baxter Healthcare, 
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Buyer's Guide
IBM Cloud Identity Service vs. SailPoint Identity Security Cloud
October 2024
Free Report: IBM Cloud Identity Service vs. SailPoint Identity Security Cloud
Find out what your peers are saying about IBM Cloud Identity Service vs. SailPoint Identity Security Cloud and other solutions. Updated: October 2024.
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We monitor all Identity and Access Management as a Service (IDaaS) (IAMaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.