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IBM Cloud Identity Service vs SailPoint Identity Security Cloud comparison

IBM and SailPoint are both solutions in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category. IBM is ranked #28, while SailPoint is ranked #3 with an average rating of 8.3. IBM holds a 0.3% mindshare in IAMS, compared to SailPoint’s 10.4% mindshare. Additionally, 100% of IBM users are willing to recommend the solution, compared to 96% of SailPoint users who would recommend it.
IBM Cloud Identity Service
Read 3 IBM Cloud Identity Service reviews
  • 227 Views
  • 148 Comparison Views
100% willing to recommend
SailPoint Identity Security...
Read 69 SailPoint Identity Security Cloud reviews
  • 4,171 Views
  • 2,925 Comparison Views
96% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 2, 2024

SailPoint Identity Security Cloud and IBM Cloud Identity Service compete in the identity management solutions category. SailPoint is favored for its pricing and support efficiency, while IBM stands out with extensive features that are compelling for enterprises seeking advanced capabilities.

Features: SailPoint offers advanced automated lifecycle management, intuitive user experience, and sophisticated compliance controls. IBM provides seamless integration capabilities, robust analytics features, and customization options.

Ease of Deployment and Customer Service: SailPoint offers a streamlined deployment process and responsive support, enhancing user satisfaction. IBM provides a flexible deployment architecture and comprehensive service options, making it suitable for complex organizational needs.

Pricing and ROI: SailPoint has a competitive pricing model with rapid ROI, appealing to budget-conscious organizations. IBM, with higher initial costs, offers feature-rich capabilities and long-term strategic benefits, favoring enterprises seeking extensive identity management.

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To learn more, read our detailed IBM Cloud Identity Service vs. SailPoint Identity Security Cloud Report (Updated: December 2024).
Buyer's Guide
IBM Cloud Identity Service vs. SailPoint Identity Security Cloud
December 2024
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Categories and Ranking

IBM Cloud Identity Service
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
28th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
3
Ranking in other categories
No ranking in other categories
SailPoint Identity Security...
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
3rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
69
Ranking in other categories
User Provisioning Software (1st), Identity Management (IM) (2nd), SaaS Management Platforms (1st), Cloud Infrastructure Entitlement Management (CIEM) (1st)
 

Mindshare comparison

As of December 2024, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of IBM Cloud Identity Service is 0.3%, down from 0.7% compared to the previous year. The mindshare of SailPoint Identity Security Cloud is 10.4%, up from 9.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

reviewer1054431 - PeerSpot reviewer
Excellent support, beneficial integration, and low maintenance
I have found IBM Cloud Identity Service to be highly scalable. It can handle thousands of users. IBM solutions are truly enterprise-grade. You don't find a lot of use cases for small businesses, or even sometimes medium businesses, the price point does not fit smaller businesses. The implementation effort, it's hard to find that cost-benefit.
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Quach Van Lam - PeerSpot reviewer
Flexible, easy to customize, and not too difficult to set up
The initial setup isn't so difficult. The product can be flexible in the build. You can easily customize the workflows. We can set everything up on the cloud, which makes things very easy. It can easily adapt to the PoC requirement and the set requirements on the app's online version.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."
"One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."
"It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."
"Security and administration for any new/current access."
"We like the integration with other systems."
"The most powerful feature of the solution is its platform-based approach. Unlike other solutions, this tool offers a high level of customization. It is an open and flexible platform, allowing users to tailor it to their needs. This ability to customize and adapt the solution to individual requirements makes the solution stand out as a powerful product."
"The customer service is excellent, with quick response times and comprehensive support from the SailPoint team."
"The big one now is that they're adding AI and machine learning to figure out automated approvals and make recommendations to their reviewers. So, if I bring up Doug McPherson and it says he has access to this application, the system will make a review based on peer group analysis. That's one of the biggest new things. The problem used to be that people would get everything loaded on, and they created too much work for themselves. Now, they can use these policies and start to let the machine pick the less risky things."
"​The Certification and Provisioning features are most valuable."
"The initial setup isn't so difficult."
"The solution is one of the main security products you need to control access and have visibility into what's happening in your organization. It helps with managing access to applications, ensuring governance, and obtaining certifications."
More SailPoint Identity Security Cloud pros
 

Cons

"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."
"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."
"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."
"The connectors are far too manual. This needs to be automated a bit."
"It is too technical. You need really good technical skills in Java and other technologies, which are hard to find. If they can make it easier so that things can be done with a few clicks, it will be great."
"It tends to be more expensive, but at the end of the day, it works."
"Needs to focus on automation wherein provisioning of work can be improved and access certification should be automated without the intervention from a manager for approval."
"The workflow and user interface of SailPoint are not as smooth as ServiceNow's. I find raising a ticket to be too complex, which could be improved for better user-friendliness."
"The report functionality and dashboard of the access manager could be improved."
"The interface can improve, and the product could become a little cheaper."
"The mover process for this solution could be improved."
More SailPoint Identity Security Cloud cons
 

Pricing and Cost Advice

"The price of the solution is expensive for non-enterprise companies. IBM's always going to be a little more expensive, you're going to be paying a premium. However, depending on the organization's needs, there's probably a benefit there to do even with the price being the way it is."
"They are expensive."
"You do pay one price for the license but that price depends on what you choose to include as far as the optional modules go."
"SailPoint IdentityIQ is too expensive for small and medium companies. It is an expensive product."
"We pay an annual licensing cost for SailPoint IdentityIQ."
"It's difficult to say that the solution saved costs because it is quite expensive."
"This is an expensive solution. I would rate it a two and a half out of five for pricing."
"I found the pricing to be relatively high."
"The pricing is a little bit higher than other tools."
More SailPoint Identity Security Cloud pricing and cost advice
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
18%
Computer Software Company
14%
Manufacturing Company
10%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
See all answers
What do you like most about SailPoint IdentityIQ?
The first valuable feature of the solution is its interface. The second feature of the solution is the level of flexibility it provides.
See all answers
What is your experience regarding pricing and costs for SailPoint IdentityIQ?
The product is expensive. People need to opt for a licensing plan for one year or three years.
See all answers
 

Comparisons

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Microsoft Entra ID vs SailPoint Identity Security Cloud
Compared 8% of the time
Microsoft Identity Manager vs SailPoint Identity Security Cloud Logo
Microsoft Identity Manager vs SailPoint Identity Security Cloud
Compared 5% of the time
Okta Workforce Identity vs SailPoint Identity Security Cloud Logo
Okta Workforce Identity vs SailPoint Identity Security Cloud
Compared 5% of the time
More SailPoint Identity Security Cloud Competitors
 

Product Reports

Buyer's Guide
Identity and Access Management as a Service (IDaaS) (IAMaaS)
December 2024
IBM Cloud Identity Service reportDownload IBM Cloud Identity Service product report
Buyer's Guide
SailPoint Identity Security Cloud
November 2024
SailPoint Identity Security Cloud reportDownload SailPoint Identity Security Cloud product report
 

Also Known As

No data available
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Learn More

IBM
SailPoint
 

Overview

Whether your applications are custom, your business processes complex, or you're looking for world-class professional services and project management to coordinate each step of your project, IBM Cloud Identity Service is uniquely suited to serve organizations with out-of-the box challenges.

IBM Cloud Identity Service can be designed to help with the full lifecycle of implementation and operations, including discovery, planning, project management, integration engineering and more – expertly delivered by IBM's global staff of identity professionals.

SailPoint Identity Security Cloud specializes in identity, access management, and governance, focusing on user lifecycle automation, compliance, certifications, and reporting, handling both on-premise and cloud deployments.

Organizations use SailPoint Identity Security Cloud for seamless onboarding, offboarding, password resets, and provisioning, integrating with Active Directory and Office 365. Its centralized account views and enhanced security controls support identity management, policy evaluation, risk assessment, and role-based access control. Clients benefit from its stability, scalability, and customized access control features, reducing workloads and ensuring effective provisioning.

What are the most important features of SailPoint Identity Security Cloud?
  • Compliance Capabilities: Extensive features ensuring regulatory adherence.
  • Out-of-the-Box Connectors: Numerous pre-built integrations for rapid deployment.
  • User-Friendly Interface: Simplified navigation and user experience.
  • Identity Data Warehouse: Centralized data storage for streamlined management.
  • Seamless Integration: Smooth connections with popular applications like Active Directory and Office 365.
  • Proactive Access Revocation: Preemptive measures to manage access rights.
  • Stability, Scalability, Flexibility: Robust performance with adaptable customization.
  • AI-Driven Automation: Machine learning for streamlined approval processes.
  • Certification & Lifecycle Management: Comprehensive tools for managing user lifecycles and access certification.
  • Reporting: Detailed reports for insights and compliance monitoring.
What benefits and ROI should users look for in reviews?
  • Centralized Account Views: Consolidated management and oversight of user accounts.
  • Enhanced Security Controls: Improved measures for safeguarding sensitive data.
  • Reduced Workload: Decreased efforts in certification and access management processes.
  • Effective Provisioning: Seamless and accurate granting and revoking of access rights.
  • Scalability and Flexibility: Ability to scale with business growth and customize per requirements.

SailPoint Identity Security Cloud is deployed across various industries including finance, healthcare, and retail, offering tailored solutions for compliance, risk management, and efficient identity lifecycle management. Its integration capabilities with industry-specific applications and robust AI-driven features enhance operational efficiency and security in these sectors.

 

Sample Customers

Baxter Healthcare, 
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Buyer's Guide
IBM Cloud Identity Service vs. SailPoint Identity Security Cloud
December 2024
Free Report: IBM Cloud Identity Service vs. SailPoint Identity Security Cloud
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