IBM Cloud Pak for Automation vs Make comparison

IBM and Make are both solutions in the Process Automation category. IBM is ranked #21 with an average rating of 9.0, while Make is ranked #30 with an average rating of 8.0. IBM holds a 0.4% mindshare in PA, compared to Make’s 0.8% mindshare. Additionally, 100% of IBM users are willing to recommend the solution, compared to 66% of Make users who would recommend it.

IBM Cloud Pak for Automation

Read 2 IBM Cloud Pak for Automation reviews

261 Views
150 Comparison Views

100% willing to recommend

Make

Read 2 Make reviews

287 Views
199 Comparison Views

66% willing to recommend

IBM Cloud Pak for Automation

Make

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 17, 2024

Make and IBM Cloud Pak for Automation are competing in the automation solutions category. Make is preferred for its competitive pricing and support, while IBM Cloud Pak for Automation stands out for its comprehensive features, making it a favored choice for enterprises.

Features: Make provides easy integrations, efficient workflow automation, and customizable, scalable solutions. IBM Cloud Pak for Automation is noted for its robust AI-driven automation, extensive compliance capabilities, and enterprise-grade functionalities.

Ease of Deployment and Customer Service: Make is straightforward to deploy and offers strong support, fitting for small to medium businesses. IBM Cloud Pak for Automation, however, requires more complex deployment but provides scalable customer service, ideal for large enterprises.

Pricing and ROI: Make generally has lower setup costs and faster ROI, catering to budget-conscious smaller entities. IBM Cloud Pak for Automation, despite higher initial costs, offers significant long-term ROI through its comprehensive features, appealing to large enterprises.

To learn more, read our detailed IBM Cloud Pak for Automation vs. Make Report (Updated: April 2025).

Buyer's Guide

IBM Cloud Pak for Automation vs. Make

April 2025

Download the complete report

Helped 847,959 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Cloud Pak for Automation

Ranking in Process Automation

21st

Average Rating

8.0

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Make

Ranking in Process Automation

30th

Average Rating

7.0

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Process Automation category, the mindshare of IBM Cloud Pak for Automation is 0.4%, down from 0.5% compared to the previous year. The mindshare of Make is 0.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Featured Reviews

SYEDMUJTABA

Vice President - Digital Automation Services at Techvista Systems

Effectively handles parallel instances effectively

I find it quite straightforward, perhaps around 8.5 out of 10 in terms of ease. When we upgraded from the old version of IBM BPM to the new one within IBM Cloud Pak for Automation, we didn't encounter any major issues. There were some minor ones, but they were easy to overcome.The migration process was part of our deployment strategy. We had a plan to migrate two processes per week from on-premises to the cloud. The migration involved taking the instances and migrating them to the new environment. There is an inbuilt feature in IBM Cloud Pak for Automation that facilitates the migration process, although I personally haven't conducted it myself; it's managed by my team. Overall, the setup process was relatively smooth.

Read full review

Yaniv Ivgi

Business Owner at Chatbot-sales

An affordable cloud solution for automation and data manipulation

Make has a single IP. We cannot use a single IP because of the security. There are a lot of crashes when you work manually. Also, they need to provide more models. When you have an error, Make should inform them with guidance before you make the mistake. There is a lot of data you can confuse.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I believe two significant features of IBM Cloud Pak for Automation are the focus on SLA management and the capability to handle parallel instances effectively. Parallel instances, for instance, are valuable when dealing with a large number of users, enabling tasks to be performed concurrently for efficient system operation. The SLA aspect is crucial for tracking and ensuring timely completion of tasks. Additionally, the cloud compatibility of IBM BAW allows for seamless migration from on-premises to the cloud. This version also includes a business rule management system for storing and managing business rules effectively."

"What this product allows us to do is to move from on-prem instances where we are running independent instances of FileNet, Datacap, and ODM. It allows us to leverage container-based resiliency and availability modeling so that we have some visibility across the CP4BA ecosystem. We're now migrating all of our data to be in the Cloud Object Storage, and we can now use some of the features of Azure in terms of how we store and retrieve content for our members and our providers."

"The most valuable features of Make are the additional options when compared to other similar solutions. For example, with Google my business, you can only do certain things with Zapier, whereas with Make, you can do a little bit more."

Cons

"I believe there is room for improvement in the user interface, particularly in the Process Portal that customers use to view and manage their tasks. The UI of the Process Portal needs enhancement. Additionally, in the next release, I would like to see improved compatibility with Angular, allowing for direct integration with front-end systems. It would be beneficial to have built-in GUI features based on Angular within the system, rather than developing separate applications externally. This, in turn, would provide a more seamless and enhanced front-end experience."

"One of the challenges we're having is finding vendors who have experience in developing on the cloud. We can find developers on the old platform, but it is leading-edge technology. So, we are having some challenges, and IBM is assisting us to find vendor partners. To be able to leverage all the capabilities of the new platform, we have to upgrade our existing ecosystem of FileNet applications. Upgrading to the new platform while trying to modernize is always challenging because it is like you have a moving target."

"Make could improve the ease of use, it can be more complicated than other solutions. There are a lot of elements that are more technical than in other solutions."

Pricing and Cost Advice

"IBM Cloud Pak for Automation is relatively expensive, especially considering it is designed for long-living processes, not for normal automation needs. On a scale of one to ten, I would rate the pricing at around 9. There are no additional costs beyond the standard licensing fees, but IBM has multiple pricing models that make it expensive in its own way. Different plans are available, but overall, the experience suggests it is a costly solution."

"Its cost is almost the same or comparable to what we pay with FileNet, but I'm not sure what we pay a year. A good part of CP4BA is the CPU-based licensing model. When we're dealing with 50,000 dentists, for example, if we were to use Salesforce, we would be hit with the licensing of 50,000 dentists, whereas when we build out in CP4BA, it is just based on our CPU usage, not on individual licenses."

"The price of Make is approximately $20 per month for the platform."

See which vendors are best for you

Use our free recommendation engine to learn which Process Automation solutions are best for your needs.

See recommendations

847,959 professionals have used our research since 2012.

Questions from the Community

What do you like most about IBM Cloud Pak for Automation?

I believe two significant features of IBM Cloud Pak for Automation are the focus on SLA management and the capability to handle parallel instances effectively. Parallel instances, for instance, ar...

See all answers

What is your experience regarding pricing and costs for IBM Cloud Pak for Automation?

IBM Cloud Pak for Automation is relatively expensive, especially considering it is designed for long-living processes, not for normal automation needs. On a scale of one to ten, I would rate the pr...

See all answers

What needs improvement with IBM Cloud Pak for Automation?

I believe there is room for improvement in the user interface, particularly in the Process Portal that customers use to view and manage their tasks. The UI of the Process Portal needs enhancement. ...

See all answers

What is your experience regarding pricing and costs for Make?

Make is cheaper than Zapier.

See all answers

What needs improvement with Make?

See all answers

What is your primary use case for Make?

We use Make to manipulate data, cut the numbers, take this line of code, and translate it to another line of code. SaaS products use XML, and other products use JSON. You need to translate to commu...

See all answers

Comparisons

IBM BPM vs IBM Cloud Pak for Automation

Compared 100% of the time

More IBM Cloud Pak for Automation Competitors

Camunda vs Make

Compared 68% of the time

Appian vs Make

Compared 32% of the time

More Make Competitors

Product Reports

Buyer's Guide

Process Automation

April 2025

Download IBM Cloud Pak for Automation product report

Buyer's Guide

Process Automation

April 2025

Download Make product report

Also Known As

No data available

Integromat

Overview

IBM Cloud Pak for Automation offers design, build, run, and automation services to rapidly scale your programs and fully execute and operationalize an automation strategy.

IBM

Visualize everything you do

Make lets you visually build workflows to solve complex problems - the way you imagine them in your mind.

Drag and drop to connect apps
Use the playful drag-and-drop builder to connect apps in a few clicks, and build workflows called scenarios.

Design infinite workflows
Build scenarios with as many steps or apps as you need.

Watch data flow in real time
Build your scenario and watch it run in real time. Schedule your scenario to run instantly or whenever you need it.

Make

Sample Customers

Information Not Available

Buan Consulting, Armadia

Buyer's Guide

IBM Cloud Pak for Automation vs. Make

April 2025

Free Report: IBM Cloud Pak for Automation vs. Make

Find out what your peers are saying about IBM Cloud Pak for Automation vs. Make and other solutions. Updated: April 2025.

DOWNLOAD NOW

847,959 professionals have used our research since 2012.

See our IBM Cloud Pak for Automation vs. Make report.

See our list of best Process Automation vendors.

We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.