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Appian vs Make comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Appian
Ranking in Process Automation
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
60
Ranking in other categories
Business Process Management (BPM) (6th), Rapid Application Development Software (5th), Low-Code Development Platforms (4th), Process Mining (6th)
Make
Ranking in Process Automation
30th
Average Rating
7.0
Reviews Sentiment
6.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Process Automation category, the mindshare of Appian is 7.2%, down from 11.1% compared to the previous year. The mindshare of Make is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

Srimanta Pandit - PeerSpot reviewer
Flexible, improves operational efficiency, and reduces the time taken to complete processes
The solution’s turnaround time for development is better compared to other tools. The solution enables fast development. The traceability of the processor is good. There is much more governance and regulations on the processers. The tool reduces the time of the processes by 30% to 40%. The solution’s low-code aspect has greatly impacted the development and deployment speed. One of the major reasons we are using the product is that we can reuse the modules. The developers can reuse all the modules. It enables us to make subsequent developments in less time. The prebuilt modules can be deployed within two to three weeks. The tool is very flexible. Compared to other platforms, the Appian product team was agile in quickly customizing things for us.
Yaniv Ivgi - PeerSpot reviewer
An affordable cloud solution for automation and data manipulation
Make has a single IP. We cannot use a single IP because of the security. There are a lot of crashes when you work manually. Also, they need to provide more models. When you have an error, Make should inform them with guidance before you make the mistake. There is a lot of data you can confuse.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Since implementing we have had a faster time to solution, with fewer resources needed."
"Good workflow engines that bridge the gaps of processes."
"It is really simple to create a new app, and I like the data-centric aspect of the BPM tool."
"Write to Data Store Entity - Saving data in SQL databases is done easily using entities. Entities (CDTs in Appian terminology) define relationships and target schema tables via XSD files."
"Process Modeling enables creation of business process workflows. You can create complex business workflows in a visual manner, and it is also easy to debug/monitor."
"Appian is easy to install and set up, and it does not come out with your audit. It has accessible process orchestration and process management. With Appian, the time to market is much faster."
"The tech support is quite good."
"This is the most complete solution of its kind."
"The most valuable features of Make are the additional options when compared to other similar solutions. For example, with Google my business, you can only do certain things with Zapier, whereas with Make, you can do a little bit more."
 

Cons

"The reporting is not as good as in similar products. They could also improve the dashboards."
"The UI of Appian is more internal. Recently, there has been an addition of an external user portal for the customer-facing stuff. It's still coming out."
"The performance is pretty good, but the distortions need to be optimized in order for it to work well."
"I would like to see more complete university tools. For example, with UiPath, I have had a good experience related to a free course in order to provide some users some different levels of knowledge. This extra training helps users not only use the solution but to develop further within the tool."
"I wouldn't say their response time is long, but it could be quicker."
"We have clients that want to use Office 365, Microsoft Analytics, and Power Apps. Appian just isn't the same as using something specifically designed to cater to the Microsoft Suite."
"What could be improved is more on the front end perspective, like the user interface and the mobile application aspect."
"Native mobile capabilities or hybrid mobile app capabilities are very limited. Things like offline sync, offline storage, access to smartphone device features, etc. are not supported by the Appian platform yet."
"Make could improve the ease of use, it can be more complicated than other solutions. There are a lot of elements that are more technical than in other solutions."
 

Pricing and Cost Advice

"I'm sure it is cost-effective, but right now, we're just toying around with it. So, I don't have any hard numbers."
"It is expensive, but powerful. I would recommend comparing against cheaper licensing products and open source."
"The price of the solution is reasonable and is paid annually. The price of the solution depends on how many users use the solution. It can range from $50,000 to $200,000. For example, for 20,000 users the price can be approximately $200,000."
"We will have to have a dialogue or negotiate a price for future use. To start with, it is a reasonable price. As we go ahead, we will have to make sure the costs are inline with our expectations as we grow our user base and workloads."
"It's an enterprise tool and can be used by enterprise only. So it's a very expensive tool."
"If you're doing an enterprise-wide digital transformation, Appian is worthwhile, but not for just one or two use cases because the license costs are higher."
"The cost is a bit higher than other low-code competitors, OutSystems and Mendix. The price needs to be more competitive."
"The cost depends on the number of users, although I recommend taking an unlimited license."
"The price of Make is approximately $20 per month for the platform."
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Top Industries

By visitors reading reviews
Educational Organization
30%
Financial Services Firm
16%
Computer Software Company
10%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
What needs improvement with Make?
Make has a single IP. We cannot use a single IP because of the security. There are a lot of crashes when you work manually. Also, they need to provide more models. When you have an error, Make shou...
What is your primary use case for Make?
We use Make to manipulate data, cut the numbers, take this line of code, and translate it to another line of code. SaaS products use XML, and other products use JSON. You need to translate to commu...
 

Comparisons

 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
Integromat
 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
Buan Consulting, Armadia
Find out what your peers are saying about Appian vs. Make and other solutions. Updated: March 2025.
841,004 professionals have used our research since 2012.