Appian and Make are two competitive products in the tech industry. Based on user reviews, Appian excels in automation and process management, while Make offers unique integration options and flexibility.
Features: Appian users find its automation, process management, and comprehensiveness for complex processes valuable. Make users value its integration options, flexibility, and extensive connectivity with other tools.
Room for Improvement: Appian users note a steep learning curve, complexity in navigation, and a need for a more intuitive design. Make users suggest enhancements in documentation, support for advanced features, and refining support resources.
Ease of Deployment and Customer Service: Appian receives positive feedback for detailed deployment models but some users find initial setup challenging. Customer service is well-regarded. Make users appreciate its easier deployment and straightforward setup process but mention slow customer support.
Pricing and ROI: Appian's setup costs are viewed as higher but justified by extensive features and long-term benefits. Make is seen as more cost-effective initially, with a quicker return on investment due to lower upfront costs.
Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:
Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.
Appian Features
Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:
Appian Benefits
The benefits of using Appian include:
Reviews from Real Users
A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.
Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.
Make lets you visually build workflows to solve complex problems - the way you imagine them in your mind.
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