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IBM ECM vs SharePoint comparison

IBM and Microsoft are both solutions in the Enterprise Content Management category. IBM is ranked #14 with an average rating of 8.0, while Microsoft is ranked #1 with an average rating of 8.1. IBM holds a 2.0% mindshare in ECM, compared to Microsoft’s 18.6% mindshare. Additionally, 94% of IBM users are willing to recommend the solution, compared to 78% of Microsoft users who would recommend it.
IBM ECM
Read 16 IBM ECM reviews
  • 701 Views
  • 600 Comparison Views
94% willing to recommend
SharePoint
Read 152 SharePoint reviews
  • 6,347 Views
  • 5,221 Comparison Views
78% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 4, 2024

SharePoint and IBM ECM are competing in the enterprise content management category. SharePoint seems to have the edge with more favorable pricing and customer support.

Features: SharePoint includes integrated collaboration tools, scalability, and easy integration with Microsoft products, useful for team collaboration. IBM ECM offers advanced document management, robust compliance, and enhanced security, essential for industries with strict regulations.

Room for Improvement: SharePoint could improve customization options and mobile interface robustness. Documentation can also be improved for custom coding. IBM ECM may require simplification in its deployment process and user interface; more intuitive navigation would benefit users considerably. A focus on reducing initial setup complexity would enhance its appeal.

Ease of Deployment and Customer Service: SharePoint utilizes a cloud-based deployment, simplifying installation, with excellent support services from Microsoft. IBM ECM, offering both on-premise and hybrid deployment options, requires more complex setup but provides dedicated support services, suitable for large-scale operations.

Pricing and ROI: SharePoint is a cost-effective solution with flexible pricing plans, providing high ROI through enhanced collaboration efficiency. IBM ECM, though demanding a higher initial investment, promises substantial long-term ROI due to its extensive feature set and scalability, particularly advantageous for handling large volumes of sensitive data.

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To learn more, read our detailed IBM ECM vs. SharePoint Report (Updated: October 2024).
Buyer's Guide
IBM ECM vs. SharePoint
October 2024
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
IBM ECM support receives praise for technical aid but faces criticism for delays, inconsistent quality, and bureaucratic challenges.
Sentiment score
8.5
SharePoint support satisfaction varies; premium options and online communities are highly valued, while some find standard support lacking.
 

Room For Improvement

Sentiment score
2.8
IBM ECM needs Java reliance reduction, better integration, simplified interfaces, improved usability, analytics, and flexible licensing enhancements.
Sentiment score
4.9
SharePoint needs improvements in co-authoring, permissions, search, integration, user interface, mobile, workflow, customization, training, stability, and performance.
 

Scalability Issues

Sentiment score
8.3
IBM ECM is praised for its seamless scalability, supporting global operations and accommodating both small and large enterprises efficiently.
Sentiment score
7.7
SharePoint efficiently scales for diverse user sizes, with challenges typically arising from configurations rather than inherent limitations.
 

Setup Cost

No sentiment score available
IBM ECM offers reasonable three-year pricing but requires clarity on requirements to avoid future cost adjustments; local partners can help.
No sentiment score available
SharePoint pricing varies by agreement, vendor, and size, with cloud and hybrid models offering cost-saving potentials while requiring careful planning.
 

Stability Issues

No sentiment score available
IBM ECM is praised for its stability and reliability, despite challenges with custom integrations and legacy components.
Sentiment score
7.9
SharePoint stability depends on infrastructure and practices, improving with updates; well-configured systems face minimal problems and quick resolutions.
 

Valuable Features

No sentiment score available
IBM ECM excels in document governance, automation, scalability, workflow capabilities, and secure content management, enhancing business processes effectively.
Sentiment score
7.8
SharePoint excels in Office integration, document management, collaboration, strong security, and supports global teams with customization options.
 

Categories and Ranking

IBM ECM
Ranking in Enterprise Content Management
14th
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
16
Ranking in other categories
No ranking in other categories
SharePoint
Ranking in Enterprise Content Management
1st
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
152
Ranking in other categories
Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
 

Mindshare comparison

As of November 2024, in the Enterprise Content Management category, the mindshare of IBM ECM is 2.0%, down from 2.4% compared to the previous year. The mindshare of SharePoint is 18.6%, down from 20.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

Omar_Ismail - PeerSpot reviewer
A stable solution for automation with high availability
Moving to the cloud with IBM ECM is not allowed. In Saudi Arabia, the cloud infrastructure is still non-operational, potentially for the next two to three months. Static clouds are prevalent among foundational enterprises such as IBM and Oracle. IBM offers its cloud insights, maintaining its cloud ecosystem. IBM's efforts to enhance the user experience within its ECM platform are lacking compared to competitors like OpenText. Progress in implementing new technologies and features seems sluggish. Overall, I rate the solution an eight out of ten.
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Sanil Paul - PeerSpot reviewer
Streamlined collaboration through seamless integration and customization
I have been an administrator for SharePoint and have used it as an end-user for document storage. Predominantly, I've been involved in administration SharePoint helps a lot since we've moved from using it directly to using it as a backend for Teams, which makes collaboration easier. It supports…
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Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
Read full review
 

Top Industries

By visitors reading reviews
Financial Services Firm
34%
Computer Software Company
11%
Government
10%
Insurance Company
7%
Government
12%
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM ECM?
The tool is a very stable solution with high availability and no information leakage. It has built-in API integration on-site. You can integrate with other components and applications like SAP, Mic...
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What is your experience regarding pricing and costs for IBM ECM?
The product is expensive and has a perpetual license.
See all answers
What needs improvement with IBM ECM?
The development platform is not local. For example, you need 100 days in IBM, whereas other platforms, like ServiceNow, need only 20 days.
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Would Alfresco give an organization more benefits in terms of cost, features & security as compared to Sharepoint?
Alfresco scores are high on all features of an ECM solution and tools. Back office processing, rated as 3.36 good. Business Process Application 3.55 Good to excellent. Document Management 4.12...
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What do you like most about SharePoint?
The search feature is valuable.
See all answers
What is your experience regarding pricing and costs for SharePoint?
I have a little understanding of the licensing cost. A separate team handles it. I am not very well-versed in this area.
See all answers
 

Comparisons

IBM FileNet vs IBM ECM Logo
IBM FileNet vs IBM ECM
Compared 57% of the time
Mobius Content Services Platform vs IBM ECM Logo
Mobius Content Services Platform vs IBM ECM
Compared 20% of the time
Alfresco vs IBM ECM Logo
Alfresco vs IBM ECM
Compared 13% of the time
SAP Extended Enterprise Content Management vs IBM ECM Logo
SAP Extended Enterprise Content Management vs IBM ECM
Compared 10% of the time
More IBM ECM Competitors
ShareFile vs SharePoint Logo
ShareFile vs SharePoint
Compared 10% of the time
Amazon WorkDocs vs SharePoint Logo
Amazon WorkDocs vs SharePoint
Compared 8% of the time
WordPress vs SharePoint Logo
WordPress vs SharePoint
Compared 8% of the time
OpenText Documentum vs SharePoint Logo
OpenText Documentum vs SharePoint
Compared 8% of the time
OpenText Extended ECM vs SharePoint Logo
OpenText Extended ECM vs SharePoint
Compared 6% of the time
More SharePoint Competitors
 

Product Reports

Buyer's Guide
IBM ECM
November 2024
IBM ECM reportDownload IBM ECM product report
Buyer's Guide
SharePoint
November 2024
SharePoint reportDownload SharePoint product report
 

Also Known As

No data available
SharePoint 2007, SharePoint 2010
 

Learn More

IBM
Microsoft
 

Overview

IBM Content Foundation on Cloud

IBM Content Foundation on Cloud allows organizations to deliver extensive enterprise content management capabilities to their users very quickly. IBM Content Foundation is powered by the FileNet content and process platform and IBM Content Navigator user experience. This cloud offering can be leveraged for a variety of use cases including collaborative document management, imaging solutions, social content management, archiving, and more. It also offers a platform for developing Enterprise Content Management (ECM) solutions in the cloud.


 IBM Case Manager on Cloud

IBM Case Manager on Cloud is a solution platform that engages people with business content, provides contextual insight through real-time analytics, and enhances teamwork through collaboration tools and flexible workflow. Enables Business and IT to work together to create solutions across the enterprise that enables an organization to make smarter decisions for better business outcomes, while balancing the need for security and compliance in a world of heightened risk.

                               

SharePoint is a Microsoft-based platform for building web applications. It covers a widerange of capabilities and while it is appropriate for experienced webdevelopers, even non-technical minded users can easily navigate through thesystem and execute functions such as collaborating data, managing documents andfiles, creating websites, managing social networking solutions, and automatingworkflow.

Major areas that SharePoint deals with are websites,communities, content, search, insights, and composites. The purpose is to give usersthe ability to create or develop these key business components on their owneven without technical knowledge of, for example, how to build a website or howto integrate coding. Configuring SharePoint into a business's system is meantto cut out all of the complicated steps, and pave the way for easierimplementation all around.

 

Sample Customers

KeyBank, Standard Chartered Bank, Union Bank, Sistema Tecnol‹gico de Monterrey, Illinois Department of Human Services, UnitedHealth Group
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Buyer's Guide
IBM ECM vs. SharePoint
October 2024
Free Report: IBM ECM vs. SharePoint
Find out what your peers are saying about IBM ECM vs. SharePoint and other solutions. Updated: October 2024.
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We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.