IBM SevOne Network Performance Management (NPM) vs Icinga comparison

IBM SevOne Network Performa...

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Executive SummaryUpdated on Aug 6, 2024

IBM SevOne Network Performance Management (NPM) and Icinga compete in the network management solutions category. IBM SevOne NPM appears to have the upper hand in comprehensive features and deployment ease, while Icinga is favored for its flexibility and pricing.

Features: IBM SevOne NPM offers extensive monitoring, data visualization, and advanced analytics, which users find valuable for managing large networks. Icinga is noted for its flexibility, integrations, and detailed alerting system, giving users the adaptability needed for various network setups. IBM SevOne NPM's robust analytics provide a significant advantage in the feature set.

Room for Improvement: Users suggest IBM SevOne NPM could improve in cost efficiency and simplify some complex features, which could streamline user experience. Icinga users note the need for a more intuitive initial setup and quicker issue resolution. Continued focus on enhancing cost management for IBM SevOne NPM and streamlining setup for Icinga would benefit both platforms.

Ease of Deployment and Customer Service: IBM SevOne NPM users describe a straightforward deployment process supported by solid customer service. Icinga’s deployment, though customizable, can be complex, with users valuing the help documentation but noting slower support responses. IBM SevOne NPM is noted for hassle-free deployment, while Icinga is praised for its customization options despite setup challenges.

Pricing and ROI: IBM SevOne NPM is perceived as high-cost, reflecting its robust capabilities and support, with strong ROI when fully utilized. Icinga is praised for cost-effectiveness and delivering a good balance of features for the price, enhancing overall ROI. IBM SevOne NPM provides notable returns aligned with its costs, while Icinga offers a lower-cost option with substantial benefits.

To learn more, read our detailed IBM SevOne Network Performance Management (NPM) vs. Icinga Report (Updated: April 2025).

IBM SevOne Network Performance Management (NPM) vs. Icinga

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM SevOne Network Performa...

Ranking in Network Monitoring Software

37th

Ranking in Server Monitoring

18th

Ranking in IT Infrastructure Monitoring

43rd

Ranking in Cloud Monitoring Software

29th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Log Management (44th)

Icinga

Ranking in Network Monitoring Software

17th

Ranking in Server Monitoring

7th

Ranking in IT Infrastructure Monitoring

16th

Ranking in Cloud Monitoring Software

14th

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of IBM SevOne Network Performance Management (NPM) is 1.0%, down from 1.0% compared to the previous year. The mindshare of Icinga is 3.4%, up from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Grzegorz Nowak

Solution Architect at Wingu

Improves infrastructure planning by helping us analyze network traffic

We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…

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Harrison Bulley

Senior Infrastructure Engineer at Net Consulting

A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification

I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The network data collection has been very flexible for us. It's been thorough in areas that were lacking. They have a team that I've worked with to add other pieces to it. So if it's missing something out of the box, they work with me to add it. I was able to collect that data. It's not perfect, but it's pretty thorough."

"It's a great solution for highlighting and discovering useful information regarding our network's elements."

"We find that the reporting is particularly valuable in terms of not only communicating with our peer teams but also with the executives."

"I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or in-house. We don’t have to carry the data all over the globe. Also, I am impressed with the tool's flow reporting and Wi-Fi."

"Data Insight reporting tool is the most valuable feature. They came up with it a couple of years ago. The most pleasing factor is the dark theme. You don't have a white background. It has templates that you can create for all kinds of reports that you can hit on the fly. It's much better printing of the reports. If you want to send PDFs to people, the reports are actually decent. Whereas for years, the old architecture of the PDFs was rubbish and even our customers said, "We have to manipulate your PDFs because they all have bad margin breaks. SevOne fixed that a couple of years ago with the new Data Insight. It's fantastic."

"The out of the box reports and workflows are pretty good and they meet our requirements well."

"SevOne’s data collection functionality is very good. From a collection point of view, we pull SNMP data, which is simple. It is easy to manipulate the pull in the estate. It is really simple compared to some of the other products that we have used. However, for deferred data, i.e., things that we import or don't pull directly, we tend to have a preplanned integration. So, its Universal Collector is really useful."

"The comprehensiveness of this solution's collection of network performance and flow data is one of the basics in the field for what it does. It meets all of our needs. So for all those areas, for the most straightforward collection capabilities, right up to NetFlow and even telemetry, it meets all those demands. Not only just basic or fundamental SNMP collection capability, but the product also supports what we need for the future with telemetry streaming. So it's very comprehensive."

More IBM SevOne Network Performance Management (NPM) pros

"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."

"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."

"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."

"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."

"Icinga does the job and is fairly stable."

"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."

"I like the ability to amend and adjust things really easily, which is useful in a case where you could make it auto-discover and then set a template to say all of these applications or servers under this template have an automatic threshold set that you’d set up manually."

"We have found the solution to be stable."

More Icinga pros

Cons

"There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge."

"We previously have had discussions on some reporting enhancements. So, we raised a feature request, which was delivered from SevOne."

"Some similar solutions offer end-to-end visibility."

"The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box."

"There is room for improvement in the integration with different vendors and the reporting capabilities."

"There is no service mode setup in this monitoring tool if you want to snooze alerts for any specific amount of time, to account for any activity change or major incident."

"The one area with room for improvement is probably administration. They added data insights to make a better user experience, but I'd like to see some improvements in the way the system's administered."

"With the administrative management of the appliance, if some object appears from SevOne because something changed in the network or whatever, then as an administrator you will not be aware. If you are using this object in a report, this object will disappear from the report and you will not be aware of it. So, if you have 1,000 reports, you cannot always check these reports everyday to see if objects are missing or information has disappeared. We don't have any information on alerts, saying that something is happening there and maybe we need to take action. If an object was replaced by another one, or if a link was replaced by another one, then the graph needs to be changed because it doesn't exist in the graph anymore. However, we don't have this information."

More IBM SevOne Network Performance Management (NPM) cons

"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."

"The tool currently fails to provide notifications to users."

"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."

"The solution lacks many features important to higher-level IT management and network support."

"Icinga’s automation could be improved."

"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me."

"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."

"One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself."

More Icinga cons

Pricing and Cost Advice

"The tool is not expensive. We were able to negotiate with SevOne on pricing."

"Prices per license are not huge, but they exist."

"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."

"Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."

"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."

"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."

"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."

"For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."

More IBM SevOne Network Performance Management (NPM) pricing and cost advice

"It is cost-effective, and the return on investment can be very interesting because the price is low."

"We're using the free version of Icinga."

"The solution is cheap."

"It's an open-source solution."

"The solution is free to use."

"This is an open-source solution with paid support."

"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."

"The product is inexpensive compared to other DBM products."

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Manufacturing Company

15%

Computer Software Company

14%

Legal Firm

Computer Software Company

14%

Comms Service Provider

10%

Financial Services Firm

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about SevOne Network Data Platform?

I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or...

What is your experience regarding pricing and costs for SevOne Network Data Platform?

The tool is not expensive. We were able to negotiate with SevOne on pricing.

What needs improvement with SevOne Network Data Platform?

There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...

What do you like most about Icinga?

The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first.

What is your experience regarding pricing and costs for Icinga?

It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...

What needs improvement with Icinga?

There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...

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Product Reports

IBM SevOne Network Performance Management (NPM)

Download IBM SevOne Network Performance Management (NPM) product report

IBM SevOne Network Performance Management (NPM) report

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Also Known As

SevOne

Icinga Cloud Monitoring

Overview

The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

For further information, please visit www.ibm.com/cloud/sevo...

IBM

Icinga monitors systems, network devices, infrastructure, and services, helping manage and analyze server resources. It automates ticket incidents and alerting, providing oversight of client Windows and Linux systems.

Icinga offers comprehensive monitoring of servers including CPU utilization and RAM space, facilitating automated incident management and alerting. Frequently deployed on-premises, this monitoring tool is key for managed services providers and organizations to oversee and ensure optimal performance of various environments, including applications like databases and web servers. It provides extensive features for creating custom plugins, stabilization, scalability, and high customization capabilities suitable for different infrastructure needs.

What are the key features of Icinga?

Event Handler: Facilitates automatic self-healing of systems.
Extensive Plugin Library: Offers a wide range of plugins for monitoring.
Ease of Use: Simplifies user experience with an intuitive interface and Icinga Director for easy configurations.
Open-Source Nature: Free to use, modify, and distribute.
Automation Capabilities: Integrates with APIs and Ansible Collections for automation.
Custom Plugins: Users can create and integrate their own plugins.
Stability and Scalability: Provides reliable performance across different scale infrastructures.

What are the benefits or ROI to look for when evaluating Icinga?

Critical Issue Highlighting: Effectively identifies and notifies about critical problems.
High Customization: Offers flexibility for diverse monitoring needs.
Automated Alerting: Reduces manual effort and improves response times.
Extensive Integration: Works seamlessly with other tools and platforms.

Icinga implementations span multiple industries, providing essential monitoring for IT infrastructure in healthcare, finance, and education. Managed services providers utilize Icinga to maintain and monitor client systems across various environments while ensuring optimal performance and compliance. It is highly valued in these sectors for its ability to customize monitoring, improving operational efficiency and reducing downtime.

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre

IBM SevOne Network Performance Management (NPM) vs. Icinga