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IBM Tivoli Business Service Manager vs SCOM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Valuable Features

No sentiment score available
Sentiment score
7.8
SCOM offers customizable monitoring, real-time alerts, and seamless integration, enhancing visibility and control for Microsoft environments and beyond.
SCOM integrates several systems and offers correlation features, like setting up everything around Active Directory or DNS.
 

Room For Improvement

No sentiment score available
Sentiment score
3.8
SCOM improvements needed in dashboards, application monitoring, integration, configuration, and performance, with reduced costs and complexity for efficient use.
I would like to see a software-as-a-service version in Azure to eliminate the need for on-premise infrastructure.
 

Stability Issues

No sentiment score available
Sentiment score
6.2
SCOM's reliability has improved since 2012 R2, with proper setup crucial for optimal performance, though minor issues persist.
 

Scalability Issues

No sentiment score available
Sentiment score
6.8
SCOM excels in scalability for Microsoft environments, with positive reviews, but struggles with non-Microsoft devices in large infrastructures.
 

Customer Service

No sentiment score available
Sentiment score
10.0
Microsoft's SCOM support is often praised for its professionalism, responsiveness, and effectiveness, especially by enterprise customers.
 

Setup Cost

No sentiment score available
No sentiment score available
SCOM pricing is often bundled in Microsoft's suite, offering cost savings but with potential licensing complexities and additional expenses.
 

Categories and Ranking

IBM Tivoli Business Service...
Ranking in Event Monitoring
16th
Average Rating
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
SCOM
Ranking in Event Monitoring
3rd
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
81
Ranking in other categories
Network Monitoring Software (8th)
 

Mindshare comparison

As of November 2024, in the Event Monitoring category, the mindshare of IBM Tivoli Business Service Manager is 0.9%, up from 0.7% compared to the previous year. The mindshare of SCOM is 7.2%, down from 10.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring
 

Featured Reviews

RH
The most valuable feature for my team is the ability to taken event feeds from all/any source tool and put them in a single pane of glass. It's being replaced for our work by another Tivoli tool.
TBSM is being replaced for our work by another Tivoli tool - DASH. This replacement will address the biggest area of improvement. We need the most commonly leveraged real-time metric trends from the source tools in the same pane of glass as the event stream is presenting, and DASH gives a way to do that with logical grouping by type & app.
MarcMermuys - PeerSpot reviewer
Has efficient monitoring with robust integration capabilities
We use SCOM to configure different monitors using several management packs. It integrates systems like Active Directory and correlates them, and it is used for monitoring and managing systems SCOM allows integration of several systems, providing correlation between different systems such as…
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
16%
Computer Software Company
11%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
The platform is cost-effective due to our existing Microsoft support.
What needs improvement with SCOM?
Might be the APM (Application Performance Monitoring) solutions, which it lacks compared to other tools. I don't know what other tools are in the market, so I don't know what SCOM lacks. I need to ...
 

Comparisons

No data available
 

Also Known As

Tivoli Business Service Manager, BSM
System Center Operations Manager, SCOM 2012
 

Learn More

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Overview

 

Sample Customers

SSGC
Dialog Telekom
Find out what your peers are saying about IBM Tivoli Business Service Manager vs. SCOM and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.