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IBM Tivoli NetCool Impact vs SCOM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Valuable Features

No sentiment score available
Sentiment score
7.8
SCOM offers customizable monitoring, real-time alerts, and seamless integration, enhancing visibility and control for Microsoft environments and beyond.
SCOM integrates several systems and offers correlation features, like setting up everything around Active Directory or DNS.
 

Room For Improvement

No sentiment score available
Sentiment score
3.8
SCOM improvements needed in dashboards, application monitoring, integration, configuration, and performance, with reduced costs and complexity for efficient use.
I would like to see a software-as-a-service version in Azure to eliminate the need for on-premise infrastructure.
 

Stability Issues

No sentiment score available
Sentiment score
6.2
SCOM's reliability has improved since 2012 R2, with proper setup crucial for optimal performance, though minor issues persist.
 

Scalability Issues

No sentiment score available
Sentiment score
6.8
SCOM excels in scalability for Microsoft environments, with positive reviews, but struggles with non-Microsoft devices in large infrastructures.
 

Customer Service

No sentiment score available
Sentiment score
10.0
Microsoft's SCOM support is often praised for its professionalism, responsiveness, and effectiveness, especially by enterprise customers.
 

Setup Cost

No sentiment score available
No sentiment score available
SCOM pricing is often bundled in Microsoft's suite, offering cost savings but with potential licensing complexities and additional expenses.
 

Categories and Ranking

IBM Tivoli NetCool Impact
Ranking in Event Monitoring
9th
Average Rating
7.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
SCOM
Ranking in Event Monitoring
3rd
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
81
Ranking in other categories
Network Monitoring Software (8th)
 

Mindshare comparison

As of November 2024, in the Event Monitoring category, the mindshare of IBM Tivoli NetCool Impact is 2.8%, down from 4.7% compared to the previous year. The mindshare of SCOM is 7.2%, down from 10.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring
 

Featured Reviews

VD
Supports APA through ISPF and lets us easily integrate with other apps for ticketing purposes
For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle. Some statistics around the products would also be nice. For example, to see how it performs. So when the bulk copy has been processed by Impact, through a kind of dashboard, it could indicate to the user: ""This many events have been process this many times, and this particular event may cause trouble. This many events are in testing, etc." Basically, I'd like more visibility into the details and particulars through Impact itself, so that we can take action on what's happening, and we can automate. For instance, we could maybe send the events to some kind of server or monitoring program, and perform automation on them.
MarcMermuys - PeerSpot reviewer
Has efficient monitoring with robust integration capabilities
We use SCOM to configure different monitors using several management packs. It integrates systems like Active Directory and correlates them, and it is used for monitoring and managing systems SCOM allows integration of several systems, providing correlation between different systems such as…
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
9%
Real Estate/Law Firm
8%
Energy/Utilities Company
8%
Financial Services Firm
16%
Computer Software Company
11%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about IBM Tivoli NetCool Impact?
It is easy to integrate with other models such as Oracle, other systems, external systems, and to reach events.
What needs improvement with IBM Tivoli NetCool Impact?
IBM is not investing in the development of the on-premise version of this solution. They are only fixing bugs. Everything is now done on the new pack, Cloud Pak. Tivoli NetCool Impact was a good pr...
What is your primary use case for IBM Tivoli NetCool Impact?
The primary use case of NetCool Impact is event correlation. For example, we are able to manage all the events inside Omnibus. If we want to create an integration with a ticket, we cannot use Omnib...
What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
The platform is cost-effective due to our existing Microsoft support.
What needs improvement with SCOM?
Might be the APM (Application Performance Monitoring) solutions, which it lacks compared to other tools. I don't know what other tools are in the market, so I don't know what SCOM lacks. I need to ...
 

Comparisons

 

Also Known As

Tivoli NetCool Impact
System Center Operations Manager, SCOM 2012
 

Learn More

Video not available
 

Overview

 

Sample Customers

Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
Dialog Telekom
Find out what your peers are saying about IBM Tivoli NetCool Impact vs. SCOM and other solutions. Updated: October 2024.
816,192 professionals have used our research since 2012.