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IBM Tivoli NetCool Impact vs SCOM comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM Tivoli NetCool Impact
Ranking in Event Monitoring
9th
Average Rating
7.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
SCOM
Ranking in Event Monitoring
3rd
Average Rating
7.8
Number of Reviews
80
Ranking in other categories
Network Monitoring Software (8th)
 

Mindshare comparison

As of November 2024, in the Event Monitoring category, the mindshare of IBM Tivoli NetCool Impact is 2.8%, down from 4.7% compared to the previous year. The mindshare of SCOM is 7.2%, down from 10.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring
 

Featured Reviews

VD
Feb 24, 2021
Supports APA through ISPF and lets us easily integrate with other apps for ticketing purposes
For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle. Some statistics around the products would also be nice. For example, to see how it performs. So when the bulk copy has been processed by Impact, through a kind of dashboard, it could indicate to the user: ""This many events have been process this many times, and this particular event may cause trouble. This many events are in testing, etc." Basically, I'd like more visibility into the details and particulars through Impact itself, so that we can take action on what's happening, and we can automate. For instance, we could maybe send the events to some kind of server or monitoring program, and perform automation on them.
GaneshRp - PeerSpot reviewer
Aug 21, 2024
Provides end-to-end application monitoring, inbuilt reporting and capable of monitoring the operating system
Might be the APM (Application Performance Monitoring) solutions, which it lacks compared to other tools. I don't know what other tools are in the market, so I don't know what SCOM lacks. I need to check, as it depends on the requirements. Once other teams have the requirement, and if that is not fulfilled, maybe they would have chosen another tool. But for me, whatever requirement my user provided has been fulfilled via SCOM. So there might be a few other requirements, which are from other teams, like software development teams, Java teams, and so on. They might have different requirements, but I haven't got those in my scope. That's the problem. If they had been in my scope, I would have started exploring it, and then I would have known if it's lacking or if it's already there because I haven't used a few features in SCOM, like distributed application monitoring and other stuff. In future releases, I would like to see APM solutions and dashboards like Grafana. It's not like Grafana. If it is possible to integrate with Grafana, that would be great because I have a lot of data in the data warehouse. If I get a chance to integrate with Grafana, I can show it there because SCOM collects a lot of data from the servers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This product allows us to make use of open-source products, including running Java code."
"It is easy to integrate with other models such as Oracle, other systems, external systems, and to reach events."
"The most valuable feature that comes with Netcool/Impact is the ISPF APA support. It is inherent to Netcool/Impact, so I can use the ISPF of any other product, which I can invoke and consume through Impact, and do integrations, which is great. I run the Netcool desktop application so I can integrate with other applications in the ticketing system. It's a great ability being able to invoke ISPF and integrate."
"The solution is great at being able to fetch almost any kind of file."
"The most valuable feature is the monitoring of Windows and Linux servers."
"Alerts notify the server or service owner of problems, allowing quick decisions or actions to keep the service running based on configured thresholds."
"SCOM's most valuable features are the network path feature, reporting, and integration with business intelligence."
"The tool helps to monitor Windows servers. It offers alerts from a central location."
"The most valuable features in SCOM are Azure monitoring and integration with Azure Monitor for monitoring Azure-hosted servers from SCOM on-premises."
"The solution is used for monitoring the hardware inventory. For instance, it helps with the whole operational monitoring view for the company's infrastructure."
"I like the historical reporting of observer metrics."
"The solution primarily drives system information, and I believe it works fine."
 

Cons

"Stability-wise, this product needs to be improved."
"For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle."
"IBM is not investing in the development of the on-premise version of this solution."
"The solution is somewhat complicated. It's not exactly straightforward."
"I would like more customized reports. People should have some customization option on the dashboards for whenever they put multiple lists into it. Beyond customizing the content, there should be the ability to customize the colors so that they can engage some priority and mark challenges separately."
"The dashboard features are not user-friendly for our management team, only for the technical department."
"The solution should be more user-friendly and offer a better user interface."
"The management of the servers could be better."
"Of course, price is always an issue with Microsoft and could be improved."
"The solution can be improved by expanding to cloud usage."
"System Center just provided upgrade and update features for Windows clients, and Windows systems, and did not support Linux, Android, or iOS, and other operating systems. They need to provide better integration with other operating systems if they don't already."
"The interface is a little bit cumbersome and certain actions could be simplified."
 

Pricing and Cost Advice

"The licensing is yearly, and although I'm happy with the pricing I do think it could be better."
"Licensing of IBM Tivoli NetCool Impact depends on the number of nodes on the element that you are monitoring."
"I don't know the exact cost because it's managed by our sales team, but Microsoft is on the higher side."
"The pricing and licensing are fair."
"SCOM is very cheap because it's included in the license for the System Center suite, which is around $8,400 per CAL."
"SCOM's pricing is average."
"Our licensing fees are approximately $30 per user, per month."
"Our Enterprise Agreement includes the price."
"We have an enterprise agreement that includes this product as part of it."
"The platform is cost-effective due to our existing Microsoft support."
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Top Industries

By visitors reading reviews
Financial Services Firm
31%
Computer Software Company
9%
Energy/Utilities Company
8%
Real Estate/Law Firm
7%
Financial Services Firm
16%
Computer Software Company
11%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about IBM Tivoli NetCool Impact?
It is easy to integrate with other models such as Oracle, other systems, external systems, and to reach events.
What needs improvement with IBM Tivoli NetCool Impact?
IBM is not investing in the development of the on-premise version of this solution. They are only fixing bugs. Everything is now done on the new pack, Cloud Pak. Tivoli NetCool Impact was a good pr...
What is your primary use case for IBM Tivoli NetCool Impact?
The primary use case of NetCool Impact is event correlation. For example, we are able to manage all the events inside Omnibus. If we want to create an integration with a ticket, we cannot use Omnib...
What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
The platform is cost-effective due to our existing Microsoft support.
What needs improvement with SCOM?
Might be the APM (Application Performance Monitoring) solutions, which it lacks compared to other tools. I don't know what other tools are in the market, so I don't know what SCOM lacks. I need to ...
 

Comparisons

 

Also Known As

Tivoli NetCool Impact
System Center Operations Manager, SCOM 2012
 

Learn More

Video not available
 

Overview

 

Sample Customers

Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
Dialog Telekom
Find out what your peers are saying about IBM Tivoli NetCool Impact vs. SCOM and other solutions. Updated: October 2024.
814,763 professionals have used our research since 2012.