Try our new research platform with insights from 80,000+ expert users

IBM Tivoli NetCool Impact vs SCOM comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM Tivoli NetCool Impact
Ranking in Event Monitoring
9th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
SCOM
Ranking in Event Monitoring
3rd
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
81
Ranking in other categories
Network Monitoring Software (9th)
 

Mindshare comparison

As of December 2024, in the Event Monitoring category, the mindshare of IBM Tivoli NetCool Impact is 2.6%, down from 4.3% compared to the previous year. The mindshare of SCOM is 7.4%, down from 10.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring
 

Featured Reviews

VD
Supports APA through ISPF and lets us easily integrate with other apps for ticketing purposes
For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle. Some statistics around the products would also be nice. For example, to see how it performs. So when the bulk copy has been processed by Impact, through a kind of dashboard, it could indicate to the user: ""This many events have been process this many times, and this particular event may cause trouble. This many events are in testing, etc." Basically, I'd like more visibility into the details and particulars through Impact itself, so that we can take action on what's happening, and we can automate. For instance, we could maybe send the events to some kind of server or monitoring program, and perform automation on them.
MarcMermuys - PeerSpot reviewer
Has efficient monitoring with robust integration capabilities
We use SCOM to configure different monitors using several management packs. It integrates systems like Active Directory and correlates them, and it is used for monitoring and managing systems SCOM allows integration of several systems, providing correlation between different systems such as…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easy to integrate with other models such as Oracle, other systems, external systems, and to reach events."
"This product allows us to make use of open-source products, including running Java code."
"The most valuable feature that comes with Netcool/Impact is the ISPF APA support. It is inherent to Netcool/Impact, so I can use the ISPF of any other product, which I can invoke and consume through Impact, and do integrations, which is great. I run the Netcool desktop application so I can integrate with other applications in the ticketing system. It's a great ability being able to invoke ISPF and integrate."
"The solution is great at being able to fetch almost any kind of file."
"I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time."
"It discovers the components automatically, which is a fantastic thing. The discovery works in an automatic way, and it has a dynamic way of discovering the components, assets, and applications. It doesn't require any manual intervention."
"The most valuable feature of SCOM is real-time alerts."
"They have great integration with the active directory."
"The solution primarily drives system information, and I believe it works fine."
"It's easy to use."
"The most valuable features in SCOM are Azure monitoring and integration with Azure Monitor for monitoring Azure-hosted servers from SCOM on-premises."
"It has good graphs of what is going on within the operating system.​"
 

Cons

"IBM is not investing in the development of the on-premise version of this solution."
"Stability-wise, this product needs to be improved."
"The solution is somewhat complicated. It's not exactly straightforward."
"For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle."
"System Center just provided upgrade and update features for Windows clients, and Windows systems, and did not support Linux, Android, or iOS, and other operating systems. They need to provide better integration with other operating systems if they don't already."
"The solution can be improved by expanding to cloud usage."
"The price could be improved."
"The solution should have more tools for monitoring the cloud engine versus on-premise."
"On-prem network monitoring is something that could be improved drastically."
"They can focus more on cloud monitoring instead of on-premise monitoring. We should be able to monitor cloud-related applications. They can include this feature in the next release. If it is in the cloud, we can have scalability by using Kubernetes. The container is containerized, packaged, and managed using Kubernetes. This feature is not there in SCOM. Going forward, if they can focus on that, it will be great."
"The solution’s initial setup is difficult."
"There could be more integration of SIM in the solution."
 

Pricing and Cost Advice

"Licensing of IBM Tivoli NetCool Impact depends on the number of nodes on the element that you are monitoring."
"The licensing is yearly, and although I'm happy with the pricing I do think it could be better."
"SCOM is very cheap because it's included in the license for the System Center suite, which is around $8,400 per CAL."
"We have to pay for a license and the price is fine for us."
"Two customers bought the enterprise agreement with Microsoft and paid for Software Assurance. But few customers don't buy it for Software Assurance. They just buy it and deploy it, and they think that we will be using it for the next five years."
"SCOM is part of the System Center suite and I am satisfied with the pricing."
"SCOM's pricing is average."
"There is a license needed to use this solution and it is paid annually."
"We have an enterprise agreement that includes this product as part of it."
"If you have a Microsoft Enterprise Agreement, then this is part of the agreement."
report
Use our free recommendation engine to learn which Event Monitoring solutions are best for your needs.
824,053 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
27%
Computer Software Company
8%
Energy/Utilities Company
8%
Real Estate/Law Firm
8%
Financial Services Firm
16%
Computer Software Company
11%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about IBM Tivoli NetCool Impact?
It is easy to integrate with other models such as Oracle, other systems, external systems, and to reach events.
What needs improvement with IBM Tivoli NetCool Impact?
IBM is not investing in the development of the on-premise version of this solution. They are only fixing bugs. Everything is now done on the new pack, Cloud Pak. Tivoli NetCool Impact was a good pr...
What is your primary use case for IBM Tivoli NetCool Impact?
The primary use case of NetCool Impact is event correlation. For example, we are able to manage all the events inside Omnibus. If we want to create an integration with a ticket, we cannot use Omnib...
What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
SCOM is not as straightforward in terms of user interface or general experience, which could be improved. Additionally, I would like to see a software-as-a-service version in Azure to eliminate the...
 

Comparisons

 

Also Known As

Tivoli NetCool Impact
System Center Operations Manager, SCOM 2012
 

Learn More

Video not available
 

Overview

 

Sample Customers

Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
Dialog Telekom
Find out what your peers are saying about IBM Tivoli NetCool Impact vs. SCOM and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.