IBM Tivoli NetCool Impact Reviews

Vendor: IBM

3.9 out of 5

4 reviews
100% willing to recommend

486 followers

What is IBM Tivoli NetCool Impact?

IBM Tivoli Netcool Impact is an enterprise and network management software that automates the support of business-critical functions. The software helps to enrich events with business context, provides an integrated view of data from multiple sources in context and enables custom automations.

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IBM Tivoli NetCool Impact is the #11 ranked solution in top Event Monitoring solutions. PeerSpot users give IBM Tivoli NetCool Impact an average rating of 7.8 out of 10. IBM Tivoli NetCool Impact is most commonly compared to SCOM: IBM Tivoli NetCool Impact vs SCOM. IBM Tivoli NetCool Impact is popular among the large enterprise segment, accounting for 74% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 20% of all views.

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Event Monitoring

April 2025

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Featured IBM Tivoli NetCool Impact reviews

Vijay-Daniel

Assistant Vice President at a financial services firm with 10,001+ employees

For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle. Some statistics around the products would also be nice. For example, to see how it performs. So when the bulk copy has been processed by Impact, through a kind of dashboard, it could indicate to the user: ""This many events have been process this many times, and this particular event may cause trouble. This many events are in testing, etc." Basically, I'd like more visibility into the details and particulars through Impact itself, so that we can take action on what's happening, and we can automate. For instance, we could maybe send the events to some kind of server or monitoring program, and perform automation on them.

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PrasadBabu

Senior Software Engineer at Visa Inc.

The operational views and third party connections to fetch the data and to help engage on more activities are the most valuable aspects of the solution. We're trying to engage with some automation as well. We're mainly working on the dev automation, and many of the fields we need to engage and resolve are on the DB. We're trying to fetch all the third party DB's like IDSM, and I think we're using data from ServiceNow. To resolve the DB for the automation has been great. The solution is great at being able to fetch almost any kind of file. The solution can connect to any database. We're able to write our own custom functions. We're able to connect third-party tools to the solution.

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Youssef El Hayek

OSS Engineer at a tech vendor with 1,001-5,000 employees

IBM is not investing in the development of the on-premise version of this solution. They are only fixing bugs. Everything is now done on the new pack, Cloud Pak. Tivoli NetCool Impact was a good product, but now we have to migrate to the new one. The new solution is very complete and includes features not available on the on-premise version. If they were to offer a future release, I would like them to create a way to write code inside Impact and make it more object-oriented. Currently, the solution has its own language that must be used if you want to customize the solution, making it difficult for developers.

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IBM Tivoli NetCool Impact mindshare

As of April 2025, the mindshare of IBM Tivoli NetCool Impact in the Event Monitoring category stands at 3.0%, down from 3.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.

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Key learnings from peers

Valuable Features

"It is easy to integrate with other models such as Oracle, other systems, external systems, and to reach events."
"This product allows us to make use of open-source products, including running Java code."
"The most valuable feature that comes with Netcool/Impact is the ISPF APA support. It is inherent to Netcool/Impact, so I can use the ISPF of any other product, which I can invoke and consume through Impact, and do integrations, which is great. I run the Netcool desktop application so I can integrate with other applications in the ticketing system. It's a great ability being able to invoke ISPF and integrate."

Room for Improvement

"IBM is not investing in the development of the on-premise version of this solution."
"Stability-wise, this product needs to be improved."
"For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle."

Pricing

"Licensing of IBM Tivoli NetCool Impact depends on the number of nodes on the element that you are monitoring."
"The licensing is yearly, and although I'm happy with the pricing I do think it could be better."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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Top industries

By visitors reading reviews

Financial Services Firm

20%

Energy/Utilities Company

12%

Computer Software Company

11%

Real Estate/Law Firm

Retailer

Healthcare Company

Insurance Company

Comms Service Provider

Logistics Company

Government

Performing Arts

Manufacturing Company

Recreational Facilities/Services Company

Legal Firm

Transportation Company

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Learn more about IBM Tivoli NetCool Impact

IBM Tivoli NetCool Impact was previously known as Tivoli NetCool Impact.

IBM Tivoli NetCool Impact customers

Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)