IBM Tivoli NetCool Impact vs ScienceLogic comparison

IBM and ScienceLogic are both solutions in the Event Monitoring category. IBM is ranked #11, while ScienceLogic is ranked #7 with an average rating of 7.4. IBM holds a 3.0% mindshare in EM, compared to ScienceLogic’s 7.2% mindshare. Additionally, 100% of IBM users are willing to recommend the solution, compared to 93% of ScienceLogic users who would recommend it.

IBM Tivoli NetCool Impact

Read 4 IBM Tivoli NetCool Impact reviews

347 Views
217 Comparison Views

100% willing to recommend

ScienceLogic

Read 44 ScienceLogic reviews

598 Views
453 Comparison Views

93% willing to recommend

IBM Tivoli NetCool Impact

ScienceLogic

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jan 23, 2025

IBM Tivoli NetCool Impact and ScienceLogic compete in the IT operations management sector, with ScienceLogic showing an upper hand due to its robust feature set justified by a higher cost.

Features: IBM Tivoli NetCool Impact provides strong predictive analytics, automation, and event management. ScienceLogic offers comprehensive infrastructure monitoring, scalability, and IT workflow automation, appealing to diverse IT environments with its broader feature set.

Room for Improvement: IBM Tivoli NetCool Impact could enhance its integration capabilities, user interface, and scalability to match market standards. ScienceLogic might benefit from refining application monitoring, simplifying its complexity for users unfamiliar with tech, and reducing deployment time for improved efficiency.

Ease of Deployment and Customer Service: IBM Tivoli NetCool Impact offers a straightforward deployment model and extensive customer support for smooth setup. ScienceLogic provides flexible deployment with comprehensive service options, gaining an advantage with its adaptability.

Pricing and ROI: IBM Tivoli NetCool Impact typically presents a more affordable setup leading to quicker ROI. ScienceLogic requires a higher initial investment but offers long-term value through advanced features, achieving a good ROI over time.

To learn more, read our detailed IBM Tivoli NetCool Impact vs. ScienceLogic Report (Updated: January 2025).

Buyer's Guide

IBM Tivoli NetCool Impact vs. ScienceLogic

January 2025

Download the complete report

Helped 838,713 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Tivoli NetCool Impact

Ranking in Event Monitoring

11th

Average Rating

7.8

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

ScienceLogic

Ranking in Event Monitoring

7th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (1st), Network Monitoring Software (27th), Server Monitoring (12th), IT Infrastructure Monitoring (24th), IT Operations Analytics (7th), Cloud Monitoring Software (19th), AIOps (7th)

Mindshare comparison

As of February 2025, in the Event Monitoring category, the mindshare of IBM Tivoli NetCool Impact is 3.0%, down from 4.0% compared to the previous year. The mindshare of ScienceLogic is 7.2%, up from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Event Monitoring

Featured Reviews

Vijay-Daniel

Assistant Vice President at a financial services firm with 10,001+ employees

Supports APA through ISPF and lets us easily integrate with other apps for ticketing purposes

For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle. Some statistics around the products would also be nice. For example, to see how it performs. So when the bulk copy has been processed by Impact, through a kind of dashboard, it could indicate to the user: ""This many events have been process this many times, and this particular event may cause trouble. This many events are in testing, etc." Basically, I'd like more visibility into the details and particulars through Impact itself, so that we can take action on what's happening, and we can automate. For instance, we could maybe send the events to some kind of server or monitoring program, and perform automation on them.

Read full review

Michael Wenn

CEO / Co-Founder at Aiops ltd

Offers comprehensive monitoring and tool consolidation but integration complexity needs improvement

There is room for improvement in the speed of setting up the service and integrating PowerPacks. Although these prebuilt features are great, there is considerable complexity in bringing them together to create a unified dashboard. Even with many good integrations and deep visibility, the implementation takes time, especially when it doesn't involve these integrations. While some other companies have easier APIs, using this solution demands significant expertise. It's challenging for new customers to implement independently. The implementation speed of non-PowerPack or non-out-of-the-box integrations should be improved. Additionally, the AI automation feature is not yet very rich due to resource constraints supporting a wide platform.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is great at being able to fetch almost any kind of file."

"It is easy to integrate with other models such as Oracle, other systems, external systems, and to reach events."

"The most valuable feature that comes with Netcool/Impact is the ISPF APA support. It is inherent to Netcool/Impact, so I can use the ISPF of any other product, which I can invoke and consume through Impact, and do integrations, which is great. I run the Netcool desktop application so I can integrate with other applications in the ticketing system. It's a great ability being able to invoke ISPF and integrate."

"This product allows us to make use of open-source products, including running Java code."

"Best feature of all is detailed monitoring of services, processes, ports and SSL certificates and or web content."

"The power flow is great."

"I'm satisfied with ScienceLogicfor for what they can offer today because they can offer both serverless connectivity and agent connectivity."

"The most valuable features of ScienceLogic are AI and machine learning."

"Since it is a SaaS-based product, the setup is not very difficult."

"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."

"It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers."

"The solution provides good infra-monitoring features."

More ScienceLogic pros

Cons

"IBM is not investing in the development of the on-premise version of this solution."

"The solution is somewhat complicated. It's not exactly straightforward."

"Stability-wise, this product needs to be improved."

"For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle."

"There is room for improvement in the speed of setting up the service and integrating PowerPacks."

"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."

"It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."

"ScienceLogic does not have application monitoring. We definitely need something integrated within ScienceLogic to monitor applications so that we don't have to rely on monitoring tools to monitor other applications. At least the ones that are market leaders, such as SAP, Oracle, and others."

"The product's reporting functionalities have certain shortcomings, making it an area where improvements are required."

"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."

"Integrating observability and APM monitoring into the overall portfolio would be beneficial."

"Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus."

More ScienceLogic cons

Pricing and Cost Advice

"The licensing is yearly, and although I'm happy with the pricing I do think it could be better."

"Licensing of IBM Tivoli NetCool Impact depends on the number of nodes on the element that you are monitoring."

"The solution is license-based. It's between $8 and $15, depending on what you need from the product."

"Decide what you want to monitor and only monitor those items. Absorb other elements as you grow."

"The license of ScienceLogic is based on how many endpoints are used. The number of monitoring points you want to have."

"Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."

"Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."

"Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."

"The pricing model for ScienceLogic could improve."

"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."

More ScienceLogic pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Event Monitoring solutions are best for your needs.

See recommendations

838,713 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

19%

Energy/Utilities Company

Real Estate/Law Firm

Computer Software Company

16%

Financial Services Firm

11%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Ask a question

Earn 20 points

What do you like most about ScienceLogic?

The tool is quite easy to deploy, and it offers very good support.

See all answers

What is your experience regarding pricing and costs for ScienceLogic?

The cost is medium. It could be cheaper.

See all answers

What needs improvement with ScienceLogic?

Integrating observability and APM monitoring into the overall portfolio would be beneficial.

See all answers

Comparisons

IBM Tivoli NetCool OMNIbus vs IBM Tivoli NetCool Impact

Compared 100% of the time

More IBM Tivoli NetCool Impact Competitors

Dynatrace vs ScienceLogic

Compared 15% of the time

Zabbix vs ScienceLogic

Compared 12% of the time

Datadog vs ScienceLogic

Compared 10% of the time

SolarWinds NPM vs ScienceLogic

Compared 9% of the time

LogicMonitor vs ScienceLogic

Compared 9% of the time

More ScienceLogic Competitors

Product Reports

Buyer's Guide

Event Monitoring

February 2025

Download IBM Tivoli NetCool Impact product report

Buyer's Guide

ScienceLogic

February 2025

Download ScienceLogic product report

Also Known As

Tivoli NetCool Impact

No data available

Overview

IBM Tivoli Netcool Impact is an enterprise and network management software that automates the support of business-critical functions. The software helps to enrich events with business context, provides an integrated view of data from multiple sources in context and enables custom automations.

IBM

ScienceLogic is a comprehensive IT infrastructure monitoring solution that supports networks, servers, cloud environments, and applications, suitable for private cloud and on-premises deployments.

Organizations leverage ScienceLogic for its robust capabilities in monitoring IT infrastructures of all sizes. It offers granular discovery, integration with CMDB, and ticketing systems. Valued for its flexibility, incident automation, remediation, and real-time relationship mapping, it supports hybrid environments with scalable and efficient monitoring functionalities. AI and machine learning enhance its feature set, while ease of deployment and strong support are crucial benefits.

What are ScienceLogic's most important features?

Agentless Configuration: Ensures easy deployment without the need for agents.
Third-Party Integration: Seamlessly integrates with various tools.
Dynamic Component Mapping: Offers real-time relationship and dependency mapping.
Flexible Graphs: Allows custom visual representation of data.
Role-Based Access: Provides tiered access for different user roles.
Infrastructure and Event Management: Efficiently monitors hybrid environments.

What benefits and ROI should users look for?

Scalability: Handles environments of all sizes efficiently.
AI and Machine Learning: Enhances automation and incident management.
Ease of Deployment: Streamlines initial setup and reduces time to value.
Customization: Custom dashboards and reports cater to specific needs.
Comprehensive Support: Access to excellent support services.

ScienceLogic is implemented across multiple industries, including large enterprises, for its capability to handle complex IT ecosystems. Its integration with CMDB and ticketing systems ensures it fits within existing workflows. Organizations use it to monitor diverse infrastructure landscapes, ensuring seamless performance and quick incident resolution.

ScienceLogic

Sample Customers

Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)

Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell

Buyer's Guide

IBM Tivoli NetCool Impact vs. ScienceLogic

January 2025

Free Report: IBM Tivoli NetCool Impact vs. ScienceLogic

Find out what your peers are saying about IBM Tivoli NetCool Impact vs. ScienceLogic and other solutions. Updated: January 2025.

DOWNLOAD NOW

838,713 professionals have used our research since 2012.

See our IBM Tivoli NetCool Impact vs. ScienceLogic report.

See our list of best Event Monitoring vendors.

We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.