IBM Tivoli NetCool Impact vs ScienceLogic comparison

IBM and ScienceLogic are both solutions in the Event Monitoring category. IBM is ranked #11, while ScienceLogic is ranked #7 with an average rating of 7.4. IBM holds a 2.6% mindshare in EM, compared to ScienceLogic’s 7.6% mindshare. Additionally, 100% of IBM users are willing to recommend the solution, compared to 93% of ScienceLogic users who would recommend it.

IBM Tivoli NetCool Impact

Read 4 IBM Tivoli NetCool Impact reviews

364 Views
229 Comparison Views

100% willing to recommend

ScienceLogic

Read 42 ScienceLogic reviews

657 Views
470 Comparison Views

93% willing to recommend

IBM Tivoli NetCool Impact

ScienceLogic

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between IBM Tivoli NetCool Impact and ScienceLogic based on real PeerSpot user reviews.

Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed IBM Tivoli NetCool Impact vs. ScienceLogic Report (Updated: January 2025).

Buyer's Guide

IBM Tivoli NetCool Impact vs. ScienceLogic

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Tivoli NetCool Impact

Ranking in Event Monitoring

11th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

ScienceLogic

Ranking in Event Monitoring

7th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (1st), Network Monitoring Software (30th), Server Monitoring (12th), IT Infrastructure Monitoring (27th), IT Operations Analytics (7th), Cloud Monitoring Software (21st), AIOps (9th)

Mindshare comparison

As of January 2025, in the Event Monitoring category, the mindshare of IBM Tivoli NetCool Impact is 2.6%, down from 4.1% compared to the previous year. The mindshare of ScienceLogic is 7.6%, up from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Event Monitoring

Featured Reviews

Vijay-Daniel

Assistant Vice President at a financial services firm with 10,001+ employees

Supports APA through ISPF and lets us easily integrate with other apps for ticketing purposes

For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle. Some statistics around the products would also be nice. For example, to see how it performs. So when the bulk copy has been processed by Impact, through a kind of dashboard, it could indicate to the user: ""This many events have been process this many times, and this particular event may cause trouble. This many events are in testing, etc." Basically, I'd like more visibility into the details and particulars through Impact itself, so that we can take action on what's happening, and we can automate. For instance, we could maybe send the events to some kind of server or monitoring program, and perform automation on them.

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GauravSingh4

CEO at Parker Digital

Great integrations, power flow, and good support

They need a little more self-service. Some of the places where there's still a dependency on defense logic. If those could be eliminated, that would be ideal. They've done a fantastic job eliminating a lot of those dependencies and there's a lot of self-service. However, some of the areas where we could have it connect to, for example, Splunk or ServiceNow, in a self-care version versus having to go back to their engineers, that's an area where they could do a little more. There are still a lot of engineers who get involved versus if it's a little more API-driven and self-served dashboard connections. Doing it the other way would just make life easier for users.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This product allows us to make use of open-source products, including running Java code."

"The solution is great at being able to fetch almost any kind of file."

"The most valuable feature that comes with Netcool/Impact is the ISPF APA support. It is inherent to Netcool/Impact, so I can use the ISPF of any other product, which I can invoke and consume through Impact, and do integrations, which is great. I run the Netcool desktop application so I can integrate with other applications in the ticketing system. It's a great ability being able to invoke ISPF and integrate."

"It is easy to integrate with other models such as Oracle, other systems, external systems, and to reach events."

"The best feature is the highly flexible graphs."

"It has good monitoring capabilities across cloud environments, data centers, and hybrid environments."

"The power flow is great."

"It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers."

"Dynamic Component Mapping is key and unique."

"The solution provides good infra-monitoring features."

"ScienceLogic allows us to create and customize a user-friendly dashboard."

"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."

More ScienceLogic pros

Cons

"For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle."

"Stability-wise, this product needs to be improved."

"The solution is somewhat complicated. It's not exactly straightforward."

"IBM is not investing in the development of the on-premise version of this solution."

"They should improve their support process and add chat."

"They need a little more self-service."

"ScienceLogic does not have application monitoring. We definitely need something integrated within ScienceLogic to monitor applications so that we don't have to rely on monitoring tools to monitor other applications. At least the ones that are market leaders, such as SAP, Oracle, and others."

"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."

"Admins do not have direct access to the reporting."

"The product is not user-friendly."

"ScienceLogic could improve the implementation, it could be made easier."

"It was challenging onboarding users."

More ScienceLogic cons

Pricing and Cost Advice

"Licensing of IBM Tivoli NetCool Impact depends on the number of nodes on the element that you are monitoring."

"The licensing is yearly, and although I'm happy with the pricing I do think it could be better."

"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."

"Decide what you want to monitor and only monitor those items. Absorb other elements as you grow."

"The solution is license-based. It's between $8 and $15, depending on what you need from the product."

"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."

"Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."

"It comes with the OS built in, so no need to purchase an OS license or DB license."

"Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."

"The pricing model for ScienceLogic could improve."

More ScienceLogic pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

23%

Real Estate/Law Firm

Energy/Utilities Company

Computer Software Company

16%

Financial Services Firm

11%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about ScienceLogic?

The tool is quite easy to deploy, and it offers very good support.

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What is your experience regarding pricing and costs for ScienceLogic?

My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price.

See all answers

What needs improvement with ScienceLogic?

The product's reporting functionalities have certain shortcomings, making it an area where improvements are required. The tool is more or less good. The tool needs to improve its APM capabilities.

See all answers

Comparisons

IBM Tivoli NetCool OMNIbus vs IBM Tivoli NetCool Impact

Compared 74% of the time

SCOM vs IBM Tivoli NetCool Impact

Compared 26% of the time

More IBM Tivoli NetCool Impact Competitors

Dynatrace vs ScienceLogic

Compared 15% of the time

Zabbix vs ScienceLogic

Compared 11% of the time

Datadog vs ScienceLogic

Compared 10% of the time

LogicMonitor vs ScienceLogic

Compared 9% of the time

SolarWinds NPM vs ScienceLogic

Compared 9% of the time

More ScienceLogic Competitors

Product Reports

Buyer's Guide

Event Monitoring

December 2024

Download IBM Tivoli NetCool Impact product report

Buyer's Guide

ScienceLogic

December 2024

Download ScienceLogic product report

Also Known As

Tivoli NetCool Impact

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IBM

ScienceLogic

Overview

IBM Tivoli Netcool Impact is an enterprise and network management software that automates the support of business-critical functions. The software helps to enrich events with business context, provides an integrated view of data from multiple sources in context and enables custom automations.

ScienceLogic is a comprehensive IT infrastructure monitoring solution that supports networks, servers, cloud environments, and applications, suitable for private cloud and on-premises deployments.

Organizations leverage ScienceLogic for its robust capabilities in monitoring IT infrastructures of all sizes. It offers granular discovery, integration with CMDB, and ticketing systems. Valued for its flexibility, incident automation, remediation, and real-time relationship mapping, it supports hybrid environments with scalable and efficient monitoring functionalities. AI and machine learning enhance its feature set, while ease of deployment and strong support are crucial benefits.

What are ScienceLogic's most important features?

Agentless Configuration: Ensures easy deployment without the need for agents.
Third-Party Integration: Seamlessly integrates with various tools.
Dynamic Component Mapping: Offers real-time relationship and dependency mapping.
Flexible Graphs: Allows custom visual representation of data.
Role-Based Access: Provides tiered access for different user roles.
Infrastructure and Event Management: Efficiently monitors hybrid environments.

What benefits and ROI should users look for?

Scalability: Handles environments of all sizes efficiently.
AI and Machine Learning: Enhances automation and incident management.
Ease of Deployment: Streamlines initial setup and reduces time to value.
Customization: Custom dashboards and reports cater to specific needs.
Comprehensive Support: Access to excellent support services.

ScienceLogic is implemented across multiple industries, including large enterprises, for its capability to handle complex IT ecosystems. Its integration with CMDB and ticketing systems ensures it fits within existing workflows. Organizations use it to monitor diverse infrastructure landscapes, ensuring seamless performance and quick incident resolution.

Sample Customers

Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)

Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell

Buyer's Guide

IBM Tivoli NetCool Impact vs. ScienceLogic

January 2025

Free Report: IBM Tivoli NetCool Impact vs. ScienceLogic

Find out what your peers are saying about IBM Tivoli NetCool Impact vs. ScienceLogic and other solutions. Updated: January 2025.

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