IBM Tivoli NetCool Impact vs ScienceLogic comparison

IBM Tivoli NetCool Impact

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Executive SummaryUpdated on Jan 23, 2025

IBM Tivoli NetCool Impact and ScienceLogic compete in the IT operations management sector, with ScienceLogic showing an upper hand due to its robust feature set justified by a higher cost.

Features: IBM Tivoli NetCool Impact provides strong predictive analytics, automation, and event management. ScienceLogic offers comprehensive infrastructure monitoring, scalability, and IT workflow automation, appealing to diverse IT environments with its broader feature set.

Room for Improvement: IBM Tivoli NetCool Impact could enhance its integration capabilities, user interface, and scalability to match market standards. ScienceLogic might benefit from refining application monitoring, simplifying its complexity for users unfamiliar with tech, and reducing deployment time for improved efficiency.

Ease of Deployment and Customer Service: IBM Tivoli NetCool Impact offers a straightforward deployment model and extensive customer support for smooth setup. ScienceLogic provides flexible deployment with comprehensive service options, gaining an advantage with its adaptability.

Pricing and ROI: IBM Tivoli NetCool Impact typically presents a more affordable setup leading to quicker ROI. ScienceLogic requires a higher initial investment but offers long-term value through advanced features, achieving a good ROI over time.

To learn more, read our detailed IBM Tivoli NetCool Impact vs. ScienceLogic Report (Updated: March 2025).

IBM Tivoli NetCool Impact vs. ScienceLogic

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Tivoli NetCool Impact

Ranking in Event Monitoring

11th

Average Rating

7.8

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

ScienceLogic

Ranking in Event Monitoring

7th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (1st), Network Monitoring Software (27th), Server Monitoring (12th), IT Infrastructure Monitoring (23rd), IT Operations Analytics (7th), Cloud Monitoring Software (19th), AIOps (7th)

Mindshare comparison

As of March 2025, in the Event Monitoring category, the mindshare of IBM Tivoli NetCool Impact is 2.9%, down from 3.7% compared to the previous year. The mindshare of ScienceLogic is 7.4%, up from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Event Monitoring

Featured Reviews

Vijay-Daniel

Assistant Vice President at a financial services firm with 10,001+ employees

Supports APA through ISPF and lets us easily integrate with other apps for ticketing purposes

For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle. Some statistics around the products would also be nice. For example, to see how it performs. So when the bulk copy has been processed by Impact, through a kind of dashboard, it could indicate to the user: ""This many events have been process this many times, and this particular event may cause trouble. This many events are in testing, etc." Basically, I'd like more visibility into the details and particulars through Impact itself, so that we can take action on what's happening, and we can automate. For instance, we could maybe send the events to some kind of server or monitoring program, and perform automation on them.

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Michael Wenn

CEO / Co-Founder at Aiops ltd

Offers comprehensive monitoring and tool consolidation but integration complexity needs improvement

There is room for improvement in the speed of setting up the service and integrating PowerPacks. Although these prebuilt features are great, there is considerable complexity in bringing them together to create a unified dashboard. Even with many good integrations and deep visibility, the implementation takes time, especially when it doesn't involve these integrations. While some other companies have easier APIs, using this solution demands significant expertise. It's challenging for new customers to implement independently. The implementation speed of non-PowerPack or non-out-of-the-box integrations should be improved. Additionally, the AI automation feature is not yet very rich due to resource constraints supporting a wide platform.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature that comes with Netcool/Impact is the ISPF APA support. It is inherent to Netcool/Impact, so I can use the ISPF of any other product, which I can invoke and consume through Impact, and do integrations, which is great. I run the Netcool desktop application so I can integrate with other applications in the ticketing system. It's a great ability being able to invoke ISPF and integrate."

"The solution is great at being able to fetch almost any kind of file."

"It is easy to integrate with other models such as Oracle, other systems, external systems, and to reach events."

"This product allows us to make use of open-source products, including running Java code."

"The power flow is great."

"A major benefit is eliminating visibility gaps, which motivates me to consolidate tools."

"The most valuable features of ScienceLogic are AI and machine learning."

"The solution provides good infra-monitoring features."

"I'm satisfied with ScienceLogicfor for what they can offer today because they can offer both serverless connectivity and agent connectivity."

"When it comes to features, the power pack is the most valuable."

"One of the valuable features is rapid dashboards."

"The tool is quite easy to deploy, and it offers very good support."

More ScienceLogic pros

Cons

"For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle."

"IBM is not investing in the development of the on-premise version of this solution."

"Stability-wise, this product needs to be improved."

"The solution is somewhat complicated. It's not exactly straightforward."

"There are often bugs in new releases."

"ScienceLogic could improve the implementation, it could be made easier."

"They need a little more self-service."

"If I were a small to medium business, I probably wouldn't choose this provider. It is a heavily configurable, heavyweight, and scalable IT solution for IT infrastructure monitoring."

"The product must educate its strategic partners for deployment."

"From a performance perspective, it needs to improve a lot."

"It was challenging onboarding users."

"There is room for improvement in the speed of setting up the service and integrating PowerPacks."

More ScienceLogic cons

Pricing and Cost Advice

"Licensing of IBM Tivoli NetCool Impact depends on the number of nodes on the element that you are monitoring."

"The licensing is yearly, and although I'm happy with the pricing I do think it could be better."

"Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."

"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."

"Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."

"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."

"The solution is license-based. It's between $8 and $15, depending on what you need from the product."

"Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."

"The license of ScienceLogic is based on how many endpoints are used. The number of monitoring points you want to have."

"The pricing model for ScienceLogic could improve."

More ScienceLogic pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Computer Software Company

Real Estate/Law Firm

Retailer

Computer Software Company

14%

Financial Services Firm

11%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about ScienceLogic?

The tool is quite easy to deploy, and it offers very good support.

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What is your experience regarding pricing and costs for ScienceLogic?

The cost is medium. It could be cheaper.

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What needs improvement with ScienceLogic?

Integrating observability and APM monitoring into the overall portfolio would be beneficial.

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Comparisons

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Compared 100% of the time

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Product Reports

Event Monitoring

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Also Known As

Tivoli NetCool Impact

No data available

Overview

IBM Tivoli Netcool Impact is an enterprise and network management software that automates the support of business-critical functions. The software helps to enrich events with business context, provides an integrated view of data from multiple sources in context and enables custom automations.

IBM

ScienceLogic is a comprehensive IT infrastructure monitoring solution that supports networks, servers, cloud environments, and applications, suitable for private cloud and on-premises deployments.

Organizations leverage ScienceLogic for its robust capabilities in monitoring IT infrastructures of all sizes. It offers granular discovery, integration with CMDB, and ticketing systems. Valued for its flexibility, incident automation, remediation, and real-time relationship mapping, it supports hybrid environments with scalable and efficient monitoring functionalities. AI and machine learning enhance its feature set, while ease of deployment and strong support are crucial benefits.

What are ScienceLogic's most important features?

Agentless Configuration: Ensures easy deployment without the need for agents.
Third-Party Integration: Seamlessly integrates with various tools.
Dynamic Component Mapping: Offers real-time relationship and dependency mapping.
Flexible Graphs: Allows custom visual representation of data.
Role-Based Access: Provides tiered access for different user roles.
Infrastructure and Event Management: Efficiently monitors hybrid environments.

What benefits and ROI should users look for?

Scalability: Handles environments of all sizes efficiently.
AI and Machine Learning: Enhances automation and incident management.
Ease of Deployment: Streamlines initial setup and reduces time to value.
Customization: Custom dashboards and reports cater to specific needs.
Comprehensive Support: Access to excellent support services.

ScienceLogic is implemented across multiple industries, including large enterprises, for its capability to handle complex IT ecosystems. Its integration with CMDB and ticketing systems ensures it fits within existing workflows. Organizations use it to monitor diverse infrastructure landscapes, ensuring seamless performance and quick incident resolution.

Sample Customers

Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)

Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell

IBM Tivoli NetCool Impact vs. ScienceLogic