IBM Tivoli NetCool vs NetScaler comparison

"The tool had many built-in automation capabilities."

"The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product."

"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."

"It's very easy to use."

"NetCool has a huge database that can collect and process about one million alarms a day."

"It's very easy to use."

"The solution has very good integration capabilities."

"Anything is possible with Tivoli. It's quite a robust system."

"It has helped us to increase the resiliency of the application and the performance."

"The most valuable features of Citrix ADC are load balancing and application firewall."

"The NetScaler appliance has provided a lot of customers with greater high availability for their enterprise applications within a single site and across multiple locations."

"Most of the functions are user-friendly and great."

"The load balancing and VPN features are most valuable. AAA authentication is also valuable."

"The web application firewall which protects our services on the internet, and then of course services like our ability to provide high availability for the services we are offering are the most valuable features."

"The solution improves security performance."

"This solution allows the user to easily scale out application delivery, and provides secure remote access."

"The installation could be simplified, and technical support could be faster."

"Tivoli NetCool is based on a Linux platform, it would be beneficial if they moved it to Windows because not everyone is acquainted with Linux."

"The solution is not user-friendly."

"The solution is too expensive."

"Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature."

"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."

"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that."

"The installation could be simplified, and technical support could be faster."

"Improvements are needed to address the issue of machines becoming unregistered, ensuring stability for end users. Troubleshooting with Citrix support can be challenging, so clearer diagnostics would be beneficial. As for global server load balancing, it works well on-premises, depending on user volume and service stability. Overall, it's satisfactory for us."

"The technical support could be improved. They do not respond or assist customers in a timely manner."

"The SLB could be better, and they should improve it."

"Too many bugs in the software and it's always difficult when you need to update."

"The customization has always been a key area where some improvements are required. In the beginning, everything was for customizing the outer shell of it. You had to use the command-based utility and you had to do a lot of manual work. They have improved it a little bit and now there are some GUI-based functionalities that can be used. However, more can be done that doesn't require a lot of intervention. Right now there are some features, there are some customizations that can be done, but it's still very tedious, very cumbersome, a lot of work. So that could be simplified."

"I would like to see the virtual and desktop license included in the pricing."

"The solution should be able to scale more effectively than it does."

"Getting to use some of the advanced tools, even with the assistance of Citrix support, can be challenging."

"Licensing fees are paid on a yearly basis."

"Customers are required to pay a licensing fee."

"The price of the product is too expensive."

"It costs around 100k for every ten servers, which is lower than similar products from other vendors."

"It is true that it is a bit pricey compared to newer technologies coming to the market. For example, A10 is a load balancer that does everything that Citrix can and it does a lot more than what NetScaler does when it comes to the security space, and their prices are so cheap. Every box comes with its own license and support built into it. When you compare that with NetScaler, you have to buy licenses separately, you have to buy a support agreement that is going to be separate. A small NetScaler, even if it is a VPX which is a virtual server, could cost you close to $150,000 to $200,000 dollars. So the pricing is really high."

"It's an expensive product but it works well."

"The licenses for this product are payable as a yearly subscription, and carry a high price-point. The subscription scheme is quite complicated, and costs will increase with each additional feature that is required, outside of the basic setup."

"It is an enterprise solution. Thus, its costs are reasonable."

"We have a yearly licencing fee, and there are no additional costs."

"It's not for startups or SOHO."

"The pricing for Citrix Web App and API Protection is unreasonable. I don't know the exact price, but I heard it's tens of thousands and it's a bit too much for the small country I live in."

"Ninety day free trial makes it easy to try out this solution."