IBM Tivoli NetCool vs NetScaler comparison

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IBM Tivoli NetCool

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Executive Summary

We performed a comparison between IBM Tivoli NetCool and NetScaler based on real PeerSpot user reviews.

Find out in this report how the two Network Management Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed IBM Tivoli NetCool vs. NetScaler Report (Updated: October 2024).

IBM Tivoli NetCool vs. NetScaler

October 2024

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Categories and Ranking

IBM Tivoli NetCool

Ranking in Network Management Applications

7th

Average Rating

7.6

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

NetScaler

Ranking in Network Management Applications

4th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

106

Ranking in other categories

Application Delivery Controllers (ADC) (1st), Web Application Firewall (WAF) (11th)

Featured Reviews

Petar Ganev

Senior Enterprise Monitoring Engineer at Commerzbank

Reliable for enterprise monitoring but no longer actively developed

There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.

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DEMİRHAN ÇAVUŞOĞLU

Cloud Consultant at Migros Ticaret A.Ş.

A tool for centralized management including inventory and sales tracking

Citrix ADM has the ability to implement policies to tighten security. For instance, you can restrict access to your network from outsiders or lack necessary security measures such as antivirus programs. Additionally, there's the Delivery Controller, which allows for comprehensive monitoring and management tasks such as remote restarts, maintenance, and registration. Another essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The tool is much easier to manage than running scripts and figuring out how many endpoints have been exceeded."

"The solution has very good integration capabilities."

"It's very easy to use."

"The feature I have found most valuable with NetCool is how it collaborates all the alarms, and then it does a predictive analysis, providing a consolidated alarm view and management."

"It's very easy to use."

"Anything is possible with Tivoli. It's quite a robust system."

"NetCool has a huge database that can collect and process about one million alarms a day."

"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."

More IBM Tivoli NetCool pros

"The most valuable features of Citrix ADC are load balancing and application firewall."

"An essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently."

"The load balancing and VPN features are most valuable. AAA authentication is also valuable."

"The solution's technical support is good."

"We use the solution's IP Reputation and bot protection features."

"The solution is easy to work with and manage."

"The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment."

"The stability is good. If there is a problem, the load will be shifted to other sites automatically, which has been a good experience for us."

More NetScaler pros

Cons

"The solution is too expensive."

"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."

"The installation could be simplified, and technical support could be faster."

"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that."

"The solution is not user-friendly."

"Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature."

"The solution does not have any AI capabilities."

"Tivoli NetCool is based on a Linux platform, it would be beneficial if they moved it to Windows because not everyone is acquainted with Linux."

More IBM Tivoli NetCool cons

"Citrix should offer a demo or free-trial version of NetScaler. Several other vendors do, but Citrix does not. Pricing should also be more readily available."

"The interface needs to be improved because the competition is coming up with ones that are more eye-catching, straightforward, and sophisticated."

"We face challenges with the solution's firmware upgrades frequently."

"It does not have a sandbox cloud service and antivirus. It should have on-prem or cloud sandboxing and antivirus."

"If one device or switch fails, the failover to another device is not seamless which is painful."

"Currently, the support team's responsiveness is lacking, and the technical personnel on calls often seem unfamiliar with the issues or inadequately trained."

"Citrix ADM needs to improve on its additional features and reduce the communication ports."

"We had some bugs in the previous firmware. These were not big issues, but more testing on the firmware would be key to happier customers."

More NetScaler cons

Pricing and Cost Advice

"Licensing fees are paid on a yearly basis."

"The price of the product is too expensive."

"Customers are required to pay a licensing fee."

"It costs around 100k for every ten servers, which is lower than similar products from other vendors."

"When compared to other solutions, the cost is high."

"Citrix ADC could improve the price and make it less expensive, other competitors have a better prices. This would allow Citrix ADC to keep dominating the market."

"The tool is cheap."

"We have been evaluating F5, Citrix, and other ADC products. Citrix is the most expense of all of them."

"I give the price of the solution a seven out of ten."

"NetScaler does the same thing as an F5 and it's cheaper."

"The price for Citrix ADC here in Mexico was good, when you compare it with F5 and Radware."

"In Turkey, everything is good, but it seems expensive for us due to the currency exchange. I don't have a specific rating scale, but if I had to rate the price, I would say it's around a six out of ten."

More NetScaler pricing and cost advice

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Use our free recommendation engine to learn which Network Management Applications solutions are best for your needs.

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Top Industries

By visitors reading reviews

Computer Software Company

27%

Financial Services Firm

15%

Manufacturing Company

Retailer

Educational Organization

17%

Computer Software Company

14%

Financial Services Firm

12%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is the best network monitoring software for large enterprises?

I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...

What do you like most about IBM Tivoli NetCool?

The tool had many built-in automation capabilities.

What needs improvement with IBM Tivoli NetCool?

The main challenge is its licensing model, which is very complicated.

What do you like most about Citrix ADC?

The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.

What is your experience regarding pricing and costs for Citrix ADC?

After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.

What needs improvement with Citrix ADC?

Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...

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F5 BIG-IP Local Traffic Manager (LTM) vs NetScaler

Compared 14% of the time

HAProxy vs NetScaler

Compared 11% of the time

Fortinet FortiADC vs NetScaler

Compared 10% of the time

NGINX Plus vs NetScaler

Compared 6% of the time

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Product Reports

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IBM Tivoli NetCool

November 2024

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November 2024

Also Known As

Tivoli NetCool

Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall

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IBM

Overview

IBM Tivoli Netcool delivers near real-time, consolidated event management across business infrastructure, data centers, complex networks and IT domains. The software provides full management and automation to help you deliver continuous uptime of business services and applications.

One platform for a consistent application delivery and security experience because nobody has time to learn multiple systems to manage ADC deployments. NetScaler is built with a single code base using a software-based architecture, so no matter which ADC form factor you choose — hardware, virtual machine, bare metal, or container — the behavior will be the same.

Sample Customers

Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)

ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk