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OpsRamp vs ignio AIOps comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
8.5
OpsRamp's customer service is praised for expertise and helpfulness, though some note response speed and language barriers issues.
 

Room For Improvement

No sentiment score available
Sentiment score
4.6
OpsRamp requires improvements in ITSM maturity, search, UI, alert accuracy, automation, customization, real-time updates, scalability, and team engagement.
 

Scalability Issues

No sentiment score available
Sentiment score
7.8
OpsRamp is highly scalable, supporting many users and devices, effective in user management, though connection issues can arise.
 

Setup Cost

No sentiment score available
No sentiment score available
OpsRamp's pricing is competitive and cost-effective, offering full platform access with annual payments based on resource count.
 

Stability Issues

No sentiment score available
No sentiment score available
OpsRamp is rated highly for stability, requiring minimal maintenance, and outperforms similar tools like SolarWinds in reliability.
 

Valuable Features

No sentiment score available
Sentiment score
8.3
OpsRamp offers comprehensive monitoring, alerting, and management features for hybrid infrastructures, including AI, predictive analysis, and seamless integrations.
 

Categories and Ranking

ignio AIOps
Ranking in AIOps
19th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
OpsRamp
Ranking in AIOps
12th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
11
Ranking in other categories
Event Monitoring (6th), IT Infrastructure Monitoring (30th)
 

Mindshare comparison

As of November 2024, in the AIOps category, the mindshare of ignio AIOps is 0.8%, up from 0.6% compared to the previous year. The mindshare of OpsRamp is 6.6%, up from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AIOps
 

Featured Reviews

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Muhammad Umair Gulfam - PeerSpot reviewer
Automates Azure resource monitoring and inventory management but slow with real-time patch status
There is room for improvement in the performance of the product. The main problem is with patch management. The actual problem we're facing is with the patch management feature. It's not real-time, which creates inconsistencies. The machine might say there are no updates available, while the OpsRamp agent reports that everything's patched. It's a mismatch. We recently started a new marketplace for clients where we manage patch management. We try to share knowledge with OpsRamp, but they don't have a rapid process for product enhancements. Our main pain point is the lack of engagement from the product team. If someone from OpsRamp could discuss our concerns, work on future enhancements, or even give us an estimated timeline (ETA), it would be a huge improvement.
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Financial Services Firm
15%
Computer Software Company
12%
Healthcare Company
9%
Computer Software Company
15%
Manufacturing Company
14%
Financial Services Firm
10%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What needs improvement with OpsRamp?
OpsRamp had shortcomings associated with its network capabilities. When my company introduced OpsRamp at a discussion, I saw that its network capabilities, which were not there, were in the process...
 

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Overview

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Sample Customers

Redefining ITOps with ignio AIOps Evolve digitally to Autonomous IT Operations ensuring improved business outcomes, enhanced resilience, agility, and superior customer experience
Epsilon, CloudBrix, GreenPages, NIIT Technologies
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in AIOps. Updated: November 2024.
816,406 professionals have used our research since 2012.