INTELLIBOT vs Inflectra Rapise comparison

Inflectra and ServiceNow are both solutions in the Robotic Process Automation (RPA) category. Inflectra is ranked #30 with an average rating of 4.0, while ServiceNow is ranked #31 with an average rating of 6.3. Inflectra holds a 0.1% mindshare in RPA, compared to ServiceNow’s 0.3% mindshare. Additionally, 85% of Inflectra users are willing to recommend the solution, compared to 80% of ServiceNow users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

Inflectra Rapise and INTELLIBOT are competing solutions in software automation. INTELLIBOT takes the lead due to its comprehensive feature set and superior scalability, which outweigh Inflectra Rapise's attractive pricing and support benefits.

Features: Inflectra Rapise offers robust automation for desktop and web applications, highlighting its flexibility with a wide range of supported technologies. It provides excellent record and playback functionality and cross-browser testing features, allowing custom user functions to be easily dragged and dropped into test projects. On the other hand, INTELLIBOT provides advanced AI-driven automation with seamless integration capabilities and AI-powered features for increased operational efficiency. Its parallel activity feature allows running two processes simultaneously, and it stands out with its in-built document and text classification, eliminating the need for separate licenses.

Room for Improvement: Inflectra Rapise could enhance its AI integration and scalability to keep pace with competitors. Its manual test functionalities, though strong, can be diversified further. Expanding its language support and cloud readiness could make it more appealing to a global audience. INTELLIBOT, while rich in features, may improve its user interface to enhance ease of use. More extensive coding guides and tutorials could be provided to support users with less technical background. Additionally, expanding community support and resource accessibility would strengthen its user base.

Ease of Deployment and Customer Service: Inflectra Rapise provides straightforward deployment with comprehensive support resources, ensuring a smooth setup process. However, INTELLIBOT distinguishes itself with cloud-based deployment, offering greater scalability and speed. Its dedicated customer service facilitates rapid issue resolution, thus attracting companies seeking fast and scalable solutions.

Pricing and ROI: Inflectra Rapise's cost-efficient setup offers a quick return on investment, appealing to organizations with budget constraints. Conversely, INTELLIBOT, with higher initial setup costs, promises significant long-term ROI due to its powerful features and scalability. Companies often achieve better operational returns with INTELLIBOT, validating the investment for those who prioritize feature depth and scalability.

To learn more, read our detailed INTELLIBOT vs. Inflectra Rapise Report (Updated: March 2025).

Buyer's Guide

INTELLIBOT vs. Inflectra Rapise

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of March 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.3%, up from 1.0% compared to the previous year. The mindshare of Inflectra Rapise is 0.1%, up from 0.0% compared to the previous year. The mindshare of INTELLIBOT is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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WIllWorley

Software Consultant at The New Humanitarian

The tool needs to improve in the areas of security, though it is a versatile product

Inflectra Rapise needs to expand its ability. I spoke with Inflectra's executive account rep on the need to expand the tool's ability. The problem with Inflectra Rapise is that a lot of companies are still using SAP GUI. Inflectra has no intention of building Rapise in a way that allows it to interact with SAP GUI. Inflectra Rapise has very limited value for the companies I work with because they they still use SAP GUI since their top priority is SAP testing, and they want to get into automation, for which they need a tool that cannot only used to automate processes, but can also do end-to-end testing where you are not only using SAP GUI, but you are using the interface with old legacy systems that are still in use or with today's more modern technologies. In the future, the tool needs to increase its versatility. If I am at a company that uses 23 different technologies, like .NET Visual Basic, Oracle, SQL, or whatever, Inflectra Rapise needs to be made as a product that is an out-of-the-box usable tool for any technology.

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Renjith Raghunathan

RPA Team Lead Developer at Standard Chartered Bank

A solution that requires minimal efforts to run multiple activities at the same time

It would be helpful to add more documentation. Currently, there are not many documents available on Google that explain each activity and how to use it or how to use the parameters and pass values. This is an area that could be improved. If I were to add something that would make my life easier in a new release of INTELLIBOT, then it would be making improvements to the way it is interacting with Java. The only challenge with using INTELLIBOT is the way it works with OCR, which can make creating OCR icons very challenging. In addition, there may be challenges in using the Citrix environment.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."

"I would rate the technical support as a nine out of ten because it is quite fast and courteous."

"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."

"The pricing is excellent. I would give them perfect marks in that regard."

"We have found the pricing to be very reasonable."

"It gives us a central place to schedule tasks and run them distributed."

"The most valuable features for my client are timing and scheduling."

"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."

More Automate pros

"We always use the product for end-to-end automation test cases."

"The most valuable feature of the solution is its versatility."

"It's pretty straightforward to set up."

"For machine learning, there is an in-built document and text classification feature in INTELLIBOT. That is unlike other RPA tools where one needs to procure a separate license. Besides this, the application is easy to use. One valuable feature is the drag-and-drop feature for AI and email intelligence. It is easier than using UiPath's IQ bot."

"The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market."

"This solution is easy to use and requires little coding knowledge."

"There's a helpful community available through the portal."

"I have found the most valuable feature to be the straightforward visual editor, it has close to no code required. It allowed us to deploy the email monitoring in this couple of weeks."

"The replay of the automation is an awesome feature."

"It is a stable product. We have been using it for 15 months now, and there have been no issues."

Cons

"The documentation is not that great."

"Some companies have asked for voice integration. This is likely part of the roadmap."

"The OCR for Hebrew text needs to be improved."

"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."

"The technical support could be better. We suffer from language barriers, as we are in Argentina."

"The interface could be more user-friendly and easier to navigate."

"The product also has a limited use case in some respects."

"Fortra's Automate is not as reliable as I would like it to be."

More Automate cons

"It would be good if there could be more integration of Inflectra Rapise, since not all customers use the same tool for test management and automation integration."

"The maintenance is very difficult. We've only been using the platform for three months, so I'm not sure if that will continue, but right now it's an observation I've had."

"Inflectra Rapise needs to expand its ability."

"The first pain point of INTELLIBOT was with the development. Whenever the company developed any command, they published it directly onto their SQL site, and our current automation got auto-updated. The second pain point was with the action set. It could be stronger. Moreover, if I am doing UiPath automation, I have to do it with the Internal Report for now."

"I would like to see the cognitive marketing platform improved."

"A couple of times, we noticed that some bugs caused the bot to go in the wrong flow."

"The trigger actions need to be more robust."

"Has limited functionality and uses extensive resources."

"Currently, there are not many documents available on Google that explain each activity and how to use it or how to use the parameters and pass values."

"The solution is heavily dependant on scripts, such as JavaScript or any other external script that needs to be a part of the system. If they want to grow, the scripting dependency should go away. They should have built-in libraries to pull in work from."

Pricing and Cost Advice

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

More Automate pricing and cost advice

"I rate the product's price an eight on a scale of one to ten, where ten means very good pricing."

"We pay no more than $50 annually for support of each one of the licenses."

"At the time, one license was $5,000 USD. If we needed to negotiate for more licenses, we could negotiate a bit on the price."

"The solution requires a license and we purchased one annually. We were satisfied with the price."

"It is quite cheap. In the year 2019, it was $1000 for a year."

"INTELLIBOT with the DPA costs approximately $1,500 USD."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

Healthcare Company

Computer Software Company

32%

Government

19%

Financial Services Firm

Manufacturing Company

Computer Software Company

32%

Financial Services Firm

15%

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

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What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

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What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

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What do you like most about Inflectra Rapise?

The most valuable feature of the solution is its versatility.

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What is your experience regarding pricing and costs for Inflectra Rapise?

I rate the product's price an eight on a scale of one to ten, where ten means very good pricing.

See all answers

What needs improvement with Inflectra Rapise?

Inflectra Rapise needs to expand its ability. I spoke with Inflectra's executive account rep on the need to expand th...

See all answers

Which lesser known RPA vendor has the best chance at unseating today's market leaders?

Intellibot.io would be my suggestion. From DPA to RPA to cognitive model long to Chatbots to IOT they have come a lon...

See all answers

What do you like most about INTELLIBOT?

The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market.

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What needs improvement with INTELLIBOT?

Exception handling activities within INTELLIBOT need to improve. While working with the platform, there were instance...

See all answers

Comparisons

Microsoft Power Automate vs Automate

Compared 46% of the time

UiPath vs Automate

Compared 36% of the time

Automation Anywhere vs Automate

Compared 8% of the time

Blue Prism vs Automate

Compared 5% of the time

VisualCron vs Automate

Compared 4% of the time

More Automate Competitors

No data available

UiPath vs INTELLIBOT

Compared 100% of the time

More INTELLIBOT Competitors

Product Reports

Buyer's Guide

Automate

March 2025

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Buyer's Guide

Inflectra Rapise

March 2025

Download Inflectra Rapise product report

Buyer's Guide

INTELLIBOT

March 2025

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Also Known As

HelpSystems Automate, Automate

Rapise

No data available

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

Rapise is the most powerful and easy to use test automation tool on the market. It allows you to quickly and easily automate the testing of your web, mobile and desktop applications. Why spend hours manually regression testing your applications when you can have Rapise do it for you?

Inflectra

Intellibot is a powerful RPA Platform that is designed to simplify the lifecycle of RPA deployments at every step of the process. Speed, reliability, ease of use and extensibility are at the heart of the platform architecture. Intellibot incorporates many next generation features that enable it to deliver on even the most complex RPA projects.

ServiceNow

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

- Soflab - RegEd - Intel - US Government

Information Not Available

Buyer's Guide

INTELLIBOT vs. Inflectra Rapise

March 2025

Free Report: INTELLIBOT vs. Inflectra Rapise

Find out what your peers are saying about INTELLIBOT vs. Inflectra Rapise and other solutions. Updated: March 2025.

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