We performed a comparison between InfluxDB and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"The most valuable features are aggregating the data and integration with Graphana for monitoring."
"InfluxDB is a database where you can insert data. However, it would be best if you had different components for alerting, data sending, and visualization. You need to install tools to collect data from servers. It must be installed on Windows or Linux servers. During installation, ensure that the configuration file is correct to prevent issues. Once data is collected, it can be sent to InfluxDB. For visualization, you can use open-source tools like Grafana."
"The most valuable feature of the solution is we can use InfluxDB to integrate with and plug into any other tools."
"In our case, it started with a necessity to fill the gap that we had in monitoring. We had very reactive monitoring without trend analysis and without some advanced features. We were able to implement them by using a time series database. We are able to have all the data from applications, logs, and systems, and we can use a simple query language to correlate all the data and make things happen, especially with monitoring. We could more proactively monitor our systems and our players' trends."
"The user interface is well-designed and easy to use. It provides a clear overview of the data, making it simple to understand the information at hand."
"InfluxDB's best feature is that it's a cloud offering. Other good features include its time-series DB, fast time-bulk queries, and window operations."
"The solution is very powerful."
"The most valuable features of InfluxDB are the documentation and performance, and the good plugins metrics in the ecosystem."
"It allows the restriction of privileges and control of users."
"The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters."
"The solution is scalable, and it is easy because all the documentation is available."
"The most important thing is that it tells us where the latency in throughput and response time are."
"It is a software solution as a service, so I don't have to manage it on-premise."
"The initial setup is straightforward. It is easy to track and easy to follow."
"They have baseline level alerting."
"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"In terms of features that I would like to see or have, in the community version, some features are not available. I would like to have clustering and authentication in the community version."
"The solution doesn't have much of a user interface."
"InfluxDB can improve by including new metrics on other technologies. They had some changes recently to pool data from endpoints but the functionality is not good enough in the industry."
"InfluxDB is generally stable, but we've encountered issues with the configuration file in our ticket stack. For instance, a mistake in one of the metrics out of a hundred KPIs can disrupt data collection for all KPIs. This happens because the agent stops working if there's an issue with any configuration part. To address this, it is essential to ensure that all configurations are part of the agent's EXE file when provided. This makes it easier to package the agent for server installation and ensures all KPIs are available from the server. Additionally, the agent cannot encrypt and decrypt passwords for authentication, which can be problematic when monitoring URLs or requiring authentication tokens. This requires additional scripting and can prolong service restart times."
"I've tried both on-premises and cloud-based deployments, and each has its limitations."
"The solution's UI can be more user-friendly."
"InfluxDB cannot be used for high-cardinality data. It's also difficult and time-consuming to write queries, and there are some issues with bulk API."
"The error logging capability can be improved because the logs are not very informative."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"It would help customers if there were an on-premises version available."
"The solution is quite expensive."
"I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow."
"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"The UX/UI design of New Relic APM could be improved. The solution currently has some slow pages in terms of loading and viewing the pages, for example, the reports. The reports and other pages take a long time to load."
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InfluxDB is ranked 46th in Network Monitoring Software with 8 reviews while New Relic is ranked 6th in Network Monitoring Software with 152 reviews. InfluxDB is rated 7.6, while New Relic is rated 8.6. The top reviewer of InfluxDB writes "A powerful, lightweight time series database with a simple query language and easy setup". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". InfluxDB is most compared with MongoDB, Cassandra, Netdata, ScyllaDB and Checkmk, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our InfluxDB vs. New Relic report.
See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.
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