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InfluxDB vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

InfluxDB
Ranking in Network Monitoring Software
53rd
Ranking in IT Infrastructure Monitoring
46th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
9
Ranking in other categories
Non-Relational Databases (3rd), Open Source Databases (12th), NoSQL Databases (5th)
New Relic
Ranking in Network Monitoring Software
7th
Ranking in IT Infrastructure Monitoring
6th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
158
Ranking in other categories
Application Performance Monitoring (APM) and Observability (5th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (4th), AIOps (3rd)
 

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of InfluxDB is 0.3%, up from 0.3% compared to the previous year. The mindshare of New Relic is 2.2%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

PedroCampos - PeerSpot reviewer
A powerful, lightweight time series database with a simple query language and easy setup
Influx has TICK Stack, which contains multiple services and multiple products that work together. InfluxDB is just a time series database, and it works really well. I haven't yet had the time to look into the new stack based on Influx 2.0, but currently, as a time series database, InfluxDB is working the way it is supposed to work. In terms of features that I would like to see or have, in the community version, some features are not available. I would like to have clustering and authentication in the community version. I would also like to have high availability features, such as replication, active-active, etc. If they can put an extra plugin or service on top of it, it would be something interesting. I am not sure if they have high availability to make it data center-aware for clustering. For example, I am not sure whether you can have it at different locations with big clusters that are location-aware. Even in their documentation or presentation, they talk too little about high availability and extended clusters with different locations. They might already have it in the newer versions. We have Influx 1.8 in our production in the stage and internal workloads environments. The other products in their ecosystem, such as Chronograf, can be improved. Chronograf is a dashboarding or visualization layer product, and that, for sure, can be improved.
Iqbal Khowaja - PeerSpot reviewer
Has a simple user interface and end-to-end monitoring and self-healing features
My organization uses many application performance management solutions, such as AppDynamics, New Relic APM, Splunk, and Datadog. I'm the CTO for the state of Hawaii, and across the board, different departments use different APM tools. I'm using the latest version of New Relic APM, but I cannot recall the exact version. My company has a dozen engineers using and monitoring New Relic APM. I'd tell anyone planning to use New Relic APM that it has to fit what you have. For example, most of my company's payload is in AWS, and the tool has adopters and features that CloudWatch cannot provide. Still, New Relic APM can, so you should do a demo or trial run first and see if it's a tool that'll help you with end-to-end monitoring. New Relic APM is working well for my company, so an excellent way to start is to do a trial run to see how the tool works out for your current applications. My rating for the tool is nine out of ten because my experience with it has been great. New Relic also worked closely with my company and has always been upfront on what's available and what's not. My company is a New Relic APM customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In our case, it started with a necessity to fill the gap that we had in monitoring. We had very reactive monitoring without trend analysis and without some advanced features. We were able to implement them by using a time series database. We are able to have all the data from applications, logs, and systems, and we can use a simple query language to correlate all the data and make things happen, especially with monitoring. We could more proactively monitor our systems and our players' trends."
"The most valuable features of InfluxDB are the documentation and performance, and the good plugins metrics in the ecosystem."
"The most valuable features are aggregating the data and integration with Graphana for monitoring."
"The user interface is well-designed and easy to use. It provides a clear overview of the data, making it simple to understand the information at hand."
"InfluxDB's best feature is that it's a cloud offering. Other good features include its time-series DB, fast time-bulk queries, and window operations."
"The most valuable feature of the solution is we can use InfluxDB to integrate with and plug into any other tools."
"InfluxDB is a database where you can insert data. However, it would be best if you had different components for alerting, data sending, and visualization. You need to install tools to collect data from servers. It must be installed on Windows or Linux servers. During installation, ensure that the configuration file is correct to prevent issues. Once data is collected, it can be sent to InfluxDB. For visualization, you can use open-source tools like Grafana."
"The solution is very powerful."
"The most valuable feature of New Relic is its ease of use."
"As New Relic is already integrated with Drupal, we can get our projects done with best practice and with the best value that we believe in."
"It offers helpful user metrics so we can learn more about the user experience."
"The most valuable feature is the ability to manage the application flow."
"New Relic's dashboard is nice, and it's reliable. It's also compatible with many services, especially Java and the Python ecosystem."
"Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause."
"We are able to drill down and see what is going on in the system."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
 

Cons

"The solution's UI can be more user-friendly."
"The error logging capability can be improved because the logs are not very informative."
"The solution doesn't have much of a user interface."
"InfluxDB cannot be used for high-cardinality data. It's also difficult and time-consuming to write queries, and there are some issues with bulk API."
"InfluxDB can improve by including new metrics on other technologies. They had some changes recently to pool data from endpoints but the functionality is not good enough in the industry."
"I've tried both on-premises and cloud-based deployments, and each has its limitations."
"InfluxDB is generally stable, but we've encountered issues with the configuration file in our ticket stack. For instance, a mistake in one of the metrics out of a hundred KPIs can disrupt data collection for all KPIs. This happens because the agent stops working if there's an issue with any configuration part. To address this, it is essential to ensure that all configurations are part of the agent's EXE file when provided. This makes it easier to package the agent for server installation and ensures all KPIs are available from the server. Additionally, the agent cannot encrypt and decrypt passwords for authentication, which can be problematic when monitoring URLs or requiring authentication tokens. This requires additional scripting and can prolong service restart times."
"In terms of features that I would like to see or have, in the community version, some features are not available. I would like to have clustering and authentication in the community version."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"The solution only supports the cloud platform and not on-premises."
"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
"The price could improve."
"There were some settings we had issues with."
"They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"The solution is quite expensive."
 

Pricing and Cost Advice

"We are using the open-source version of InfluxDB."
"InfluxDB is open-source, but there are additional costs for scaling."
"The tool is an open-source product."
"InfluxDB recently increased its price. It is very expensive now."
"The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers."
"Cost is significant with a lot of extras."
"The price was one of the reasons we chose this solution."
"I think the pricing is reasonable."
"I rate the product price a five on a scale of one to ten, where one means cheap, and ten means very expensive."
"If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."
"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."
"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
12%
Manufacturing Company
9%
Educational Organization
7%
Educational Organization
52%
Computer Software Company
8%
Financial Services Firm
7%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about InfluxDB?
InfluxDB is a database where you can insert data. However, it would be best if you had different components for alerting, data sending, and visualization. You need to install tools to collect data ...
What needs improvement with InfluxDB?
InfluxDB is generally stable, but we've encountered issues with the configuration file in our ticket stack. For instance, a mistake in one of the metrics out of a hundred KPIs can disrupt data coll...
What is your primary use case for InfluxDB?
I use the solution to store and manage data from various sensors in a production environment. I have developed a system where data from these sensors is communicated through an OPC UA receiver and ...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...
 

Comparisons

 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

ebay, AXA, Mozilla, DiDi, LeTV, Siminars, Cognito, ProcessOut, Recommend, CATS, Smarsh, Row 44, Clustree, Bleemeo
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about InfluxDB vs. New Relic and other solutions. Updated: April 2025.
848,253 professionals have used our research since 2012.