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Infor CloudSuite vs Oracle Fusion Cloud ERP comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
Improved throughput postponed a $7M expansion, while productivity and customer satisfaction increased with Infor CloudSuite rated eight out of ten.
Sentiment score
7.2
Oracle Fusion Cloud ERP promises ROI in 2.5 years, attracting major companies seeking cost-effective, long-term value.
Recently, major banks and companies are moving to Fusion because of its value.
 

Customer Service

Sentiment score
6.4
Infor CloudSuite's customer support varies; helpful for some, but complex issues often lack effective international assistance.
Sentiment score
4.2
Oracle Fusion Cloud ERP's customer service shows inconsistent support and responsiveness, needing better communication and faster response times.
Technical support from Infor is rated an eight out of ten.
Here in Portugal, there's no direct support from Infor.
The quality of service providers varies by region, causing delays in resolutions.
 

Scalability Issues

Sentiment score
7.9
Infor CloudSuite is renowned for its scalability, seamlessly supporting medium to large businesses with adaptability and effective data management.
Sentiment score
9.0
Oracle Fusion Cloud ERP excels in scalability, efficiently supporting diverse industries with robust user and infrastructure capabilities.
 

Stability Issues

Sentiment score
7.5
Infor CloudSuite is praised for stability with high uptime; customizations can cause issues, but updates ensure reliability.
Sentiment score
7.8
Oracle Fusion Cloud ERP is stable and reliable, with minor performance issues, often attributed to network rather than software.
Infor CloudSuite is very stable, provided there is a good internet connection.
The solution is very scalable.
 

Room For Improvement

Infor CloudSuite needs documentation enhancements, improved finance reporting, regional pricing adjustments, and better customization in Europe and South Africa.
Oracle Fusion Cloud ERP requires improvements in mobile support, integration, pricing, customer assistance, and data entry automation.
In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long.
In Europe, it's difficult to find people who already know Infor, which was a problem during implementation.
Without using options like ODA, manually entering data in the GLS screen or Oracle invoices is a time-consuming job.
 

Setup Cost

Infor CloudSuite pricing varies significantly, offering value with comprehensive features, negotiable rates, and both on-premise and SaaS options.
Oracle Fusion Cloud ERP is costly for smaller businesses, with unexpected setup fees and additional costs for enhanced services.
Infor CloudSuite is cheaper than SAP and the license is on a yearly basis.
Oracle Fusion Cloud ERP might be considered expensive, especially in Pakistan due to conversion rates.
 

Valuable Features

Infor CloudSuite offers advanced planning, analytics, automation, and integration, enhancing manufacturing, finance, and sales for large enterprises.
Oracle Fusion Cloud ERP provides flexibility, high ROI, and advanced features, including AI, integration, and strong security, benefiting users significantly.
We handle approximately 500 to 600 orders per day, and the product is excellent for extracting and implementing solutions to check various parameters like client credit status.
Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities.
With Oracle ODA, users can simply chat with the system to enter expenses and Oracle AI performs processes automatically, saving time for customers.
 

Categories and Ranking

Infor CloudSuite
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
16
Ranking in other categories
CRM (19th), ERP (14th), Enterprise Asset Management (EAM) (2nd), Local Government CRM (4th), Product Configuration and Quoting (4th), Warehouse Management (3rd), Cloud HCM (7th), Financial Close Software (3rd)
Oracle Fusion Cloud ERP
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
44
Ranking in other categories
Cloud ERP (1st)
 

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. Infor CloudSuite is designed for ERP and holds a mindshare of 1.7%, up 1.2% compared to last year.
Oracle Fusion Cloud ERP, on the other hand, focuses on Cloud ERP, holds 20.4% mindshare, down 33.0% since last year.
ERP
Cloud ERP
 

Featured Reviews

S Solomon Kumar - PeerSpot reviewer
Advanced forecasting and analysis capabilities
In terms of improvements, we can add new features that customers are demanding, such as service and quality improvements. For instance, we could have a model to predict the expected quality, which can be imported and developed as a new feature. We can improve quality features, and there is room for enhancement. Additionally, we can also improve service-related features by adding new functionalities. Each department has its workflow. But there is a hierarchy for pricing, and managers should be approached in such cases. So, there can be a more stabilized way of having a single point of contact to approach at any time. It is already there, but some more enhancements would be good. Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle. Some more workloads need to be done to integrate those tools, and we can have some enhancements on integration. ION is a very good tool, and we use web services already. The old system of using RESTful APIs has been eradicated, and the super approval trial is good. So, this tool is a refined way of working with services where it integrates any third-party tool. But, some of the older versions may need additional adjustments to integrate properly.
Muhammad Umair Siddiqui - PeerSpot reviewer
AI automation saves time and simplifies financial processes
The data entry process is very time-consuming. Without using options like ODA, manually entering data in the GLS screen or Oracle invoices is a time-consuming job. The screens could be improved, as a lot of mouse clicks are required, and multiple fields need to be entered. Although it has a workaround with spreadsheets, the screen interface could be better.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Healthcare Company
10%
Manufacturing Company
9%
Educational Organization
8%
Educational Organization
45%
Computer Software Company
8%
Financial Services Firm
6%
University
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
What do you like most about Oracle ERP Cloud?
The user interface is the best feature.
What is your experience regarding pricing and costs for Oracle ERP Cloud?
Oracle Fusion Cloud ERP might be considered expensive, especially in Pakistan due to conversion rates. It can be difficult to convince customers because of price differences when compared with EBS....
What needs improvement with Oracle ERP Cloud?
The data entry process is very time-consuming. Without using options like ODA, manually entering data in the GLS screen or Oracle invoices is a time-consuming job. The screens could be improved, as...
 

Also Known As

SyteLine
No data available
 

Overview

 

Sample Customers

PRIDE Industries
Grupo Aeromexico SAB de CV, Australian Finance Group Ltd., Shelf Drilling Ltd., Boise State University, The Rancon Group, Arin Innovation, PROMATIS software GmbH, KBBO, Delaware Life Insurance, Worthington Industries, Solairus Aviation
Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP. Updated: April 2025.
849,335 professionals have used our research since 2012.