Try our new research platform with insights from 80,000+ expert users

Infraon IMS vs SolarWinds NPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infraon IMS
Ranking in Network Monitoring Software
87th
Ranking in IT Infrastructure Monitoring
60th
Ranking in Cloud Monitoring Software
44th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Server Monitoring (28th)
SolarWinds NPM
Ranking in Network Monitoring Software
4th
Ranking in IT Infrastructure Monitoring
5th
Ranking in Cloud Monitoring Software
6th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
158
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of Infraon IMS is 0.1%, down from 0.2% compared to the previous year. The mindshare of SolarWinds NPM is 4.7%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Maharajan S - PeerSpot reviewer
Provides data accuracy for availability and policy harmonization
The reporting capabilities are a challenge and could be improved. We have been trying to connect to it from our help desk ticketing system, because the ticketing system manages asset tracking, which has been a bit challenging for us. Otherwise, they give some reports that are okay, but we do not use them much because we work in the dashboard. This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure. I can take the report and show it to them from a compliance point of view. However, the moment we go to a SaaS model, I don't have control of the data and where the data is stored. I don't receive any complaints-based reports from the SaaS model.
MohitKumar - PeerSpot reviewer
High-level, comprehensive, and proactive monitoring in a user-friendly interface
The solution needs to integrate with additional SDN technologies that are part of the hyper market. The solution supports many vendors by default and just included Meraki SDN with the new release, but continued expansion is important. We created a custom method to pair with unsupported vendors but that can produce a lag in performance so future releases should expand SDN support. The solution does a good job of automating features but could expand that even more.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature that I like the most and the best part is the customization."
"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."
"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."
"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."
"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."
"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."
"The backup, restore, and comparison features are all good."
"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."
"The set up was very easy. We didn't have any problems with the setup. The deployment took less than an hour."
"Provides a good level of tools and covers essential components."
"It is scalable."
"The other valuable system is the DSS (decision support system). If there's a fault in the network, SolarWinds is basically capable of rectifying and resolving that problem on its own without any intervention from an IP assistant or administrator."
"The nice thing about SolarWinds is that it's kind of all-in-one. I can manage the status of my networking devices, whether they are up or down, I can see how much traffic is going across an interface, and I can run a report that tells me exactly what that traffic is."
"The most valuable feature is the vital states of the devices as it provides overall CPU and device health information."
"The solution is user-friendly and has many options for customized monitoring that other tools don't have."
"Being able to easily, and quickly obtain disc space statistics from servers and determine how much was free or used on various volumes."
 

Cons

"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."
"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."
"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."
"The GUI is in need of improvement. It is not drag-and-drop or easy to use."
"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."
"We have enquired if there are any possibilities of monitoring non-IPBS devices."
"Email support is a bit slow. Once you drop an email, it takes time."
"It would be nice if SolarWinds added some technical protocols like Modbus. The market needs a simple solution for monitoring a technical device."
"Better offline license management. I’ve had to get in touch with customer support several times simply to remove an expired license from our NPM servers."
"SolarWinds NPM needs to increase its elements. One polling engine can only support 10,000 elements then it becomes slow. There are limitations even if you have the full SLX version license."
"Being able to detect devices that are trying to connect wirelessly would make using this solution much easier."
"I think Solar Winds NPM needs to create a profile with documentation responsibility."
"Consolidation of platforms would provide a smoother experience."
"If they did some type of synthetic monitoring, it would have been better."
"I would like to see integration with antivirus or other security endpoint solutions."
 

Pricing and Cost Advice

"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."
"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."
"I think that the pricing for this solution is reasonable and varies by number of devices."
"The pricing is reasonable, given the features that they provide."
"Licensing is calculated on a per-user basis."
"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."
"The licensing is based on the number of nodes, interfaces, and volumes."
"The NPM component of the system costs approximately $1,000 USD per year."
"The standard licensing fees are what we're paying. It's about $20,000 a year for all our licensing."
"Excluding the costs of running VMs and physical blade servers, our licensing costs run around US$200,000/year for over 60 polling engines."
"The cost of the personal perpetual license for SolarWinds NPM is approximately $2,000."
"I’d suggest that people be aware that licensing has tiers."
"Quite highly priced"
"The cost is based on the number of nodes, so it is expensive when you have a lot of them."
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
848,253 professionals have used our research since 2012.
 

Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
15%
Construction Company
11%
Real Estate/Law Firm
11%
Educational Organization
56%
Computer Software Company
6%
Manufacturing Company
5%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
 

Also Known As

Everest IMS
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc. 
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about Infraon IMS vs. SolarWinds NPM and other solutions. Updated: April 2025.
848,253 professionals have used our research since 2012.