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Infrascale Backup & Disaster Recovery vs N-able Cove Data Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
Infrascale boosts ROI through cost-effective, fast disaster recovery, enhancing client satisfaction and profitability while minimizing downtime.
Sentiment score
7.9
N-able Cove Data Protection enhances profit with fixed pricing, cloud-based automation, and efficient, cost-effective backup and recovery solutions.
I have experienced time savings and money savings.
 

Customer Service

Sentiment score
8.5
<p>Infrascale Backup &amp; Disaster Recovery is praised for its responsive, expert customer service, quick resolutions, and proactive communication.</p>
Sentiment score
7.6
N-able Cove Data Protection offers efficient, knowledgeable customer support, with effective resolutions and access to experienced teams including developers.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
Their average mean time to resolve open tickets is an hour.
If I raise a ticket, they get back to me.
 

Scalability Issues

Sentiment score
6.8
<p>Infrascale Backup &amp; Disaster Recovery efficiently scales for diverse businesses, aiding growth with strong support despite occasional data capacity challenges.</p>
Sentiment score
7.8
N-able Cove Data Protection excels in scalability, easily managing numerous systems and seamlessly expanding storage through the cloud.
One person can manage hundreds and hundreds of endpoints without any issues.
There are some limitations, such as storage, where I cannot support a large number of employees who need to back up their data.
 

Stability Issues

Sentiment score
8.4
<p>Infrascale Backup &amp; Disaster Recovery is stable with high uptime, fast support, minimal maintenance, and improved cloud usability.</p>
Sentiment score
8.1
N-able Cove Data Protection is highly stable and reliable, with minor issues mostly due to external factors.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
 

Room For Improvement

Users seek improvements in Infrascale's bandwidth options, Linux support, SSD use, pricing, data diversity, security, and multi-cloud integration.
N-able Cove Data Protection requires enhancements in reporting, cloud integration, dashboard customization, and improvements in backup, recovery, and compatibility.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
N-able Cove Data Protection does not provide a lot of SaaS backup products, which is an area they can improve.
 

Setup Cost

Infrascale Backup offers competitive, flexible pricing ideal for small enterprises, though it requires negotiation and setup costs.
N-able Cove Data Protection offers flexible pricing and billing, pooling storage to avoid overage charges and support scalability.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
The per-terabyte pricing is very competitive compared to the others.
In terms of pricing, N-able Cove Data Protection is neither cheap nor expensive compared to other competitors.
 

Valuable Features

Infrascale provides simple, rapid VM boot-up and robust backup, recovery, and protection for servers with a user-friendly interface.
N-able Cove Data Protection provides fast cloud backup, robust recovery, and a user-friendly dashboard for comprehensive data management.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
The most valuable feature of N-able Cove Data Protection is its ease of use.
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in Backup and Recovery
64th
Ranking in Cloud Backup
48th
Ranking in SaaS Backup
40th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
13
Ranking in other categories
Disaster Recovery as a Service (9th), Disaster Recovery (DR) Software (28th)
N-able Cove Data Protection
Ranking in Backup and Recovery
30th
Ranking in Cloud Backup
17th
Ranking in SaaS Backup
9th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
22
Ranking in other categories
MSP Backup (2nd)
 

Mindshare comparison

As of April 2025, in the Cloud Backup category, the mindshare of Infrascale Backup & Disaster Recovery is 0.4%, up from 0.3% compared to the previous year. The mindshare of N-able Cove Data Protection is 2.6%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

Harry Vining - PeerSpot reviewer
The overall ease of use and ease of management using the dashboard is excellent
I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.
Jack Henson - PeerSpot reviewer
Allows us to back up workstations and servers, and saved us time when checking endpoints and the viability of backups
I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work. That's been the biggest source of my problems recently. The problem is that when we delete one, we lose the backup. Consequently, it means we're without a backup unless we have a local copy. When we delete the agent, there's the problem of how to go back and restore it. I haven't had to deal with it yet, because I haven't had a failure that occurred while I was doing that. I had a workstation that started failing, and we couldn't get the services to run. I don't know what caused it. I had to reinstall the agent, which didn't work. I had to go into the machine and delete everything and load another agent onto it. Once I did that, I was able to make it work, but 90% of the time I never have an issue. During the other 10% of the time when I have a problem, it's a mess. The ability to recover to a different workstation or a different data point is a little bit clumsy. It could use some work.
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
16%
Real Estate/Law Firm
10%
Healthcare Company
9%
Computer Software Company
21%
Manufacturing Company
8%
Comms Service Provider
7%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users. To someone considering Infrascale but is concerned about the price, ...
What needs improvement with Infrascale Platform?
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
What is your primary use case for Infrascale Platform?
We use their online backup, their cloud-based backup, and their cloud-based Office 365 backup.
What do you like most about N-able Backup?
The initial setup of N-able Cove Data Protection was very easy.
What is your experience regarding pricing and costs for N-able Backup?
In terms of pricing, N-able Cove Data Protection is neither cheap nor expensive compared to other competitors.
What needs improvement with N-able Backup?
N-able Cove Data Protection does not provide a lot of SaaS backup products, which is an area they can improve. Additionally, there are some limitations on the storage side, where I cannot have a lo...
 

Also Known As

Infrascale Platform
N-able Backup, SolarWinds Backup, SolarWinds MSP Backup & Recovery, SolarWinds MSP Backup
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Computer Depot, Leading Edge Computers, IT Logic Australia
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. N-able Cove Data Protection and other solutions. Updated: April 2025.
847,862 professionals have used our research since 2012.