We performed a comparison between Infrascale Backup & Disaster Recovery and Veritas Backup Exec based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."
"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."
"The most valuable feature of this solution is that it is simple to use."
"The initial setup was straightforward and we received support from the manufacturer."
"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."
"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."
"The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."
"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."
"The interface for this solution is excellent, and it is easy to restore files compared to other solutions."
"The initial setup is easy."
"The solution is very scalable. Whenever we grew, it was just a matter of adding new licenses, so it's easy to grow."
"The product provides automated and faster data backup and recovery compared to other vendors."
"Its reliability and the fact that we have all the skills that we need for Veritas Backup Exec are the most valuable."
"It gives us the ability to locate and restore critical files which users may have intentionally or unknowing deleted a while ago."
"Synthetic backup is valuable. It gives you the possibility to do a synthesized backup, which means that it combines a full backup and incremental backup data and gives it to you in one stream. So, you don't have to restore the full backup and then later go and restore the incremental backup. You can do that in one go."
"The usability and interface of the solution are good."
"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."
"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."
"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."
"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."
"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."
"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."
"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."
"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."
"Compared to other vendors, there are features that you will find not included in Veritas."
"Veritas Backup Exec should be more user-friendly. The costs should also be much lower and it should be easier to go through the disaster recovery process."
"The user interface needs to be improved."
"I would like to see this solution improve on faster restoration. Currently, it takes a long time to restore my data."
"Veritas Backup Exec should improve by having a user portal that customers can use."
"They can work on the issue of the job timing out when it is unable to reach a selection item. It sometimes hangs up on the selection item, thus preventing the job from continuing."
"Veritas Backup Exec's dashboard feature could be enhanced."
"It is not a recommended software when it comes to large environments where there has to be a minimal Recovery Time Objective (RTO) and/or Recover Point Objective (RPO)."
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Infrascale Backup & Disaster Recovery is ranked 41st in Backup and Recovery with 11 reviews while Veritas Backup Exec is ranked 14th in Backup and Recovery with 71 reviews. Infrascale Backup & Disaster Recovery is rated 9.2, while Veritas Backup Exec is rated 7.8. The top reviewer of Infrascale Backup & Disaster Recovery writes "If the physical hardware has a problem, then we can utilize this appliance, turn on the virtual machine, and carry on running the business while correcting the issue". On the other hand, the top reviewer of Veritas Backup Exec writes "Highly stable, intuitive design, and integrates well". Infrascale Backup & Disaster Recovery is most compared with Veeam Backup & Replication, Commvault Cloud and EDB Backup and Recovery Tool, whereas Veritas Backup Exec is most compared with Veeam Backup & Replication, Veritas NetBackup, Acronis Cyber Protect, Commvault Cloud and Veritas System Recovery. See our Infrascale Backup & Disaster Recovery vs. Veritas Backup Exec report.
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