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IQ Bot vs OpenText Intelligent Capture comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IQ Bot
Ranking in Intelligent Document Processing (IDP)
4th
Average Rating
7.6
Reviews Sentiment
8.0
Number of Reviews
49
Ranking in other categories
No ranking in other categories
OpenText Intelligent Capture
Ranking in Intelligent Document Processing (IDP)
5th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Intelligent Document Processing (IDP) category, the mindshare of IQ Bot is 2.3%, down from 4.4% compared to the previous year. The mindshare of OpenText Intelligent Capture is 7.7%, down from 8.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP)
 

Featured Reviews

Neethushree S - PeerSpot reviewer
User-friendly and code reusability feature for efficient utilization of existing code repositories
Building IQ bots is time-consuming. Initially, script-wise, it would take a lot of time and also the testing of testing part of it. Probably there might be something that has been advanced now, but I'm talking about before six months. Maybe there has been an enhancement, but during the time that we were working, the time that would take up to build the requirements initially would need a lot of time. In future releases, Automation Anywhere should promote this product more to make it more visible. It should be promoted to increase its visibility and awareness.
Shital Funde - PeerSpot reviewer
A powerful solution for custom scripting but .NET knowledge is required
Knowledge of .NET is required to effectively use the solution or it can be complicated. I was able to train customers to use the solution if they had some .NET experience. The solution should offer a lightweight version that includes the OCR or document scanning and does not include the entire enterprise package with custom scripting.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The valuable feature of IQ Bot is the AI functionality."
"The efficiency with which it was able to categorize the different data types and the format."
"The ability to differentiate between documents is valuable."
"The product's intelligent OCR capabilities are particularly effective for data extraction. It utilizes AI models that require only one or two templates to process all invoices."
"Our mainframe-based and web-based projects are working well, with no issues."
"IQ Bot is easy to use compared to some of the other solutions out there."
"The initial setup is easy."
"The single platform capabilities are most valuable. I don't need to go to another third-party such as Blue Prism or UiPath. They have all these other bolt-on solutions. It is a part of the Automation Anywhere platform. It is all integrated."
"The automated version of the vendor invoice management is great."
"It allows you to image capture, scan documents and use machine learning to automatically index and tie them."
"Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."
"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."
"The solution is very powerful because it allows for custom scripting."
"The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText."
 

Cons

"There are issues with the technology identifying a signature."
"The process of manually correcting the data in the validation queue that IQ Bot failed to extract should be automated."
"This solution could be improved by making it possible to add handwriting and signatures."
"Migrating from the previous version to the current version is a little tricky."
"We don't get any kind of technical support or training for IQ Bot. There's a total lack of communication from them."
"Building IQ bots is time-consuming. Initially, script-wise, it would take a lot of time and also the testing of testing part of it."
"It should be easier to install and configure. We had some issues during the initial setup, and we are resolving them with the help of their support. Its initial setup is complex. Their web pages are not really structured. Because they have multiple products that are more or less similar, it is sometimes hard to understand which documentation you're actually reading and using. Their documentation and web pages should be structured in a better way. In terms of new features, it is a little too early to provide inputs. I need more real business cases to see what is lacking. We haven't yet got those. We are currently testing it from a technical point of view."
"If even a small change is made to a PDF format, IQ Bot may fail to read it and require me to go back and create a new learning instance."
"Knowledge of .NET is required to effectively use the solution or it can be complicated."
"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."
"If something is handwritten and attached to an email, it doesn't capture the information correctly."
"The setup is medium complexity."
"The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones."
"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents"
"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up."
 

Pricing and Cost Advice

"The solution’s hardware cost is high."
"Pricing is highly confidential because it is something that can be negotiated."
"The product’s price is always in the higher range."
"It's expensive."
"The price could be lower."
"If you make use of only a few bots, this solution is very cheap."
"The licensing is on a yearly basis, and I am happy with the pricing."
"With the Cloud, the price goes up and down. You only pay for what you use."
"Some customers say the solution can get costly because it requires licenses or enterprise packages."
"OpenText is an expensive solution."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
11%
Financial Services Firm
8%
Educational Organization
6%
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
14%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

When evaluating Robotic Process Automation, what aspect do you think is the most important to look for?
My answer is going to a bit different as I am a business user with limited programming skills 1. Software costs including recurring fees are very important. Automation Anywhere wants to charge a ...
What do you like most about IQ Bot?
IQ Bot is relatively easy to use and develop.
What is your experience regarding pricing and costs for IQ Bot?
The product cost is relatively high compared to other tools in the market. I rate the pricing a five out of ten.
What do you like most about OpenText Intelligent Capture?
The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText.
What needs improvement with OpenText Intelligent Capture?
The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to lice...
What is your primary use case for OpenText Intelligent Capture?
It is designed for the automated capture and recognition of documents. Whether obtained through scanning, emails, faxes, or other sources, documents can be captured and data automatically extracted...
 

Also Known As

No data available
OpenText Captivas
 

Overview

 

Sample Customers

Synergy
Information Not Available
Find out what your peers are saying about IQ Bot vs. OpenText Intelligent Capture and other solutions. Updated: January 2025.
839,319 professionals have used our research since 2012.