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IQ Bot vs OpenText Intelligent Capture comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024
 

Categories and Ranking

IQ Bot
Ranking in Intelligent Document Processing (IDP)
3rd
Average Rating
7.6
Number of Reviews
49
Ranking in other categories
No ranking in other categories
OpenText Intelligent Capture
Ranking in Intelligent Document Processing (IDP)
4th
Average Rating
8.2
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Intelligent Document Processing (IDP) category, the mindshare of IQ Bot is 3.3%, down from 6.0% compared to the previous year. The mindshare of OpenText Intelligent Capture is 8.3%, down from 10.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP)
 

Featured Reviews

Sunilkumar Venugopal - PeerSpot reviewer
Nov 27, 2023
A stable and flexible product that provides excellent PDF classification and data extraction features
We use the solution mostly for supply chain management. We use it for invoice processing and bill of lading PDF classification and basic data extraction are useful features. Whenever there is a variation in the same set of formats, the product considers it an additional group of formats. It…
Shital Funde - PeerSpot reviewer
Oct 25, 2022
A powerful solution for custom scripting but .NET knowledge is required
Until recently, I use the solution at my prior employer for various document recognition and automation processes.  We developed the solution for customers with various virtual machines and scan stations, some with more than 1,000 resources.  For one project, I provided full-fledged invoice…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The single platform capabilities are most valuable. I don't need to go to another third-party such as Blue Prism or UiPath. They have all these other bolt-on solutions. It is a part of the Automation Anywhere platform. It is all integrated."
"I can train all the instances and properly adjust, inject Python code to find entities, and so on, and so forth."
"The efficiency with which it was able to categorize the different data types and the format."
"The extraction feature is the most valuable one of IQ Bot."
"The character recognition feature is very good."
"The way that the learning combines with the OCR is the solution's most valuable aspect."
"The most valuable feature is the intelligence it has with the ability to read the customer sales order and convert it into our own, despite minor changes in format."
"Our mainframe-based and web-based projects are working well, with no issues."
"The automated version of the vendor invoice management is great."
"Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."
"The solution is very powerful because it allows for custom scripting."
"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."
"It allows you to image capture, scan documents and use machine learning to automatically index and tie them."
"The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText."
 

Cons

"There should be built-in or native intelligent processing capabilities."
"The price of IQ Bot, packaged with Automation Anywhere, is too expensive for some companies and they will not use it."
"It would be helpful if the IQ Bot OCR could be integrated with third-party solutions like FlexiCapture."
"The percentage of accuracy is very low. When I put documents in IQ Bot and the document format gets changed, IQ Bot puts that in the validation queue. If you are uploading 100 documents, the IQ Bot accepts only 60 documents. 40% or 30% of documents go to the validation queue. Accuracy is way low. They need to improve their accuracy level. It should be at least 90%."
"When you update to a new version, you have to migrate your applications. That should be automated because it should not affect your ability to complete the task. If the version of the application changes, then you need to automate some part of that again."
"Product algorithms could be improved."
"It's not intuitive from a user standpoint."
"The user should be able to update the data libraries."
"The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones."
"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents"
"Knowledge of .NET is required to effectively use the solution or it can be complicated."
"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."
"If something is handwritten and attached to an email, it doesn't capture the information correctly."
"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up."
"The setup is medium complexity."
 

Pricing and Cost Advice

"The price could be lower."
"The solution is cost-effective compared to other market tools."
"I feel that the price of IQ Bot could be lower."
"Pricing is highly confidential because it is something that can be negotiated."
"The package that includes Automation Anywhere and IQ Bot starts at $10,000 USD."
"There are others like Automation Anywhere offering similar kinds of bots for less. Most of the platforms are the same, and most of the features are the same, but not the licensing cost."
"The pricing is complicated but I wouldn't say that they are expensive."
"The pricing is reasonable."
"Some customers say the solution can get costly because it requires licenses or enterprise packages."
"OpenText is an expensive solution."
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814,649 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
12%
Financial Services Firm
9%
Healthcare Company
5%
Financial Services Firm
16%
Computer Software Company
14%
Manufacturing Company
14%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

When evaluating Robotic Process Automation, what aspect do you think is the most important to look for?
My answer is going to a bit different as I am a business user with limited programming skills 1. Software costs including recurring fees are very important. Automation Anywhere wants to charge a ...
What do you like most about IQ Bot?
IQ Bot is relatively easy to use and develop.
What is your experience regarding pricing and costs for IQ Bot?
The product cost is relatively high compared to other tools in the market. I rate the pricing a five out of ten.
What do you like most about OpenText Intelligent Capture?
The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText.
What needs improvement with OpenText Intelligent Capture?
The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to lice...
What is your primary use case for OpenText Intelligent Capture?
It is designed for the automated capture and recognition of documents. Whether obtained through scanning, emails, faxes, or other sources, documents can be captured and data automatically extracted...
 

Also Known As

No data available
OpenText Captivas
 

Overview

 

Sample Customers

Synergy
Information Not Available
Find out what your peers are saying about IQ Bot vs. OpenText Intelligent Capture and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.