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IQ Bot vs OpenText Intelligent Capture comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Many users are satisfied with IQ Bot support, noting quick responses and knowledgeable staff, despite occasional delays and issues.
Sentiment score
4.7
OpenText Intelligent Capture's support gets praise for responsiveness, but issues arise for users lacking professional services packages.
 

Room For Improvement

Sentiment score
6.5
IQ Bot needs improved intelligence, cost reduction, integration, machine learning, OCR accuracy, templates, support, scalability, and deployment efficiency.
Sentiment score
6.3
OpenText Intelligent Capture needs improved OCR, duplicate detection, cost-effective licensing, user-friendliness, and mobile capture features.
 

Scalability Issues

Sentiment score
8.5
IQ Bot is scalable for medium to large enterprises, though configuration, cost, and licensing can impact scalability and performance.
Sentiment score
8.5
OpenText Intelligent Capture scales well for up to 1500 users, requires Windows expertise, and lacks Linux support.
 

Setup Cost

Sentiment score
8.5
IQ Bot pricing is high yet valuable, with packages starting at $10,000, posing challenges for smaller organizations.
No sentiment score available
 

Stability Issues

No sentiment score available
IQ Bot is stable but may struggle with varying document formats, requiring expert deployment for optimal consistency.
Sentiment score
7.5
OpenText Intelligent Capture is highly stable and reliable, especially in real estate and banking, with minimal issues reported.
 

Valuable Features

Sentiment score
8.8
IQ Bot is praised for its OCR, AI-driven data extraction, versatility, integration with Automation Anywhere, and user-friendliness.
Sentiment score
8.2
OpenText Intelligent Capture offers accurate document processing with powerful OCR, automation, integration, and adaptable management features.
 

Categories and Ranking

IQ Bot
Ranking in Intelligent Document Processing (IDP)
3rd
Average Rating
7.6
Reviews Sentiment
8.0
Number of Reviews
49
Ranking in other categories
No ranking in other categories
OpenText Intelligent Capture
Ranking in Intelligent Document Processing (IDP)
4th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Intelligent Document Processing (IDP) category, the mindshare of IQ Bot is 3.3%, down from 6.0% compared to the previous year. The mindshare of OpenText Intelligent Capture is 8.3%, down from 10.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP)
 

Featured Reviews

Sunilkumar Venugopal - PeerSpot reviewer
A stable and flexible product that provides excellent PDF classification and data extraction features
Whenever there is a variation in the same set of formats, the product considers it an additional group of formats. It causes some challenges while predicting the output. We faced this challenge across multiple implementations. However, it occurs less often. It mostly does not affect us. We face a few data extraction challenges when we use a huge data set with different formats. Some things do not get extracted. For example, when we receive a statement from the brokers regarding the trading details, the document might contain multiple tables containing data. The product is unable to extract such data.
Shital Funde - PeerSpot reviewer
A powerful solution for custom scripting but .NET knowledge is required
Knowledge of .NET is required to effectively use the solution or it can be complicated. I was able to train customers to use the solution if they had some .NET experience. The solution should offer a lightweight version that includes the OCR or document scanning and does not include the entire enterprise package with custom scripting.
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Use our free recommendation engine to learn which Intelligent Document Processing (IDP) solutions are best for your needs.
816,636 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
12%
Financial Services Firm
9%
Healthcare Company
6%
Financial Services Firm
16%
Manufacturing Company
14%
Computer Software Company
13%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

When evaluating Robotic Process Automation, what aspect do you think is the most important to look for?
My answer is going to a bit different as I am a business user with limited programming skills 1. Software costs including recurring fees are very important. Automation Anywhere wants to charge a ...
What do you like most about IQ Bot?
IQ Bot is relatively easy to use and develop.
What is your experience regarding pricing and costs for IQ Bot?
The product cost is relatively high compared to other tools in the market. I rate the pricing a five out of ten.
What do you like most about OpenText Intelligent Capture?
The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText.
What needs improvement with OpenText Intelligent Capture?
The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to lice...
What is your primary use case for OpenText Intelligent Capture?
It is designed for the automated capture and recognition of documents. Whether obtained through scanning, emails, faxes, or other sources, documents can be captured and data automatically extracted...
 

Also Known As

No data available
OpenText Captivas
 

Overview

 

Sample Customers

Synergy
Information Not Available
Find out what your peers are saying about IQ Bot vs. OpenText Intelligent Capture and other solutions. Updated: October 2024.
816,636 professionals have used our research since 2012.