IQ Bot vs OpenText Intelligent Capture comparison

Automation Anywhere and OpenText are both solutions in the Intelligent Document Processing (IDP) category. Automation Anywhere is ranked #4 with an average rating of 7.4, while OpenText is ranked #5 with an average rating of 8.5. Automation Anywhere holds a 2.5% mindshare in IDP, compared to OpenText’s 7.3% mindshare. Additionally, 88% of Automation Anywhere users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

IQ Bot

Read 50 IQ Bot reviews

2,943 Views
308 Comparison Views

88% willing to recommend

OpenText Intelligent Capture

Read 7 OpenText Intelligent Capture reviews

1,696 Views
711 Comparison Views

100% willing to recommend

IQ Bot

OpenText Intelligent Capture

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

IQ Bot and OpenText Intelligent Capture are competing products in the field of intelligent document processing. OpenText Intelligent Capture seems to have the upper hand due to its comprehensive feature set and configurability.

Features: IQ Bot offers robust machine learning capabilities, seamless data capture integration, and powerful AI features for extracting any document type. OpenText Intelligent Capture provides advanced OCR, intelligent routing, and comprehensive analytics features.

Room for Improvement: IQ Bot could benefit from enhanced accuracy, better handling of complex document structures, and improved configurability. OpenText Intelligent Capture might improve in areas such as simplifying deployment processes, reducing the initial setup time, and lowering costs for small to medium enterprises.

Ease of Deployment and Customer Service: IQ Bot provides straightforward deployment with guided assistance and strong post-deployment support. OpenText Intelligent Capture requires more detailed initial configuration but is supported by extensive documentation and dedicated support teams.

Pricing and ROI: IQ Bot distinguishes itself with a lower initial setup cost and attractive pricing for small to medium enterprises. OpenText Intelligent Capture involves a higher setup cost but offers greater ROI in large-scale operations due to its advanced functionalities.

To learn more, read our detailed IQ Bot vs. OpenText Intelligent Capture Report (Updated: April 2025).

Buyer's Guide

IQ Bot vs. OpenText Intelligent Capture

April 2025

Download the complete report

Helped 848,989 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IQ Bot

Ranking in Intelligent Document Processing (IDP)

4th

Average Rating

7.6

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

OpenText Intelligent Capture

Ranking in Intelligent Document Processing (IDP)

5th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Intelligent Document Processing (IDP) category, the mindshare of IQ Bot is 2.5%, down from 4.3% compared to the previous year. The mindshare of OpenText Intelligent Capture is 7.3%, down from 8.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Intelligent Document Processing (IDP)

Featured Reviews

Neethushree S

QA in RPA at Merck Group

User-friendly and code reusability feature for efficient utilization of existing code repositories

Building IQ bots is time-consuming. Initially, script-wise, it would take a lot of time and also the testing of testing part of it. Probably there might be something that has been advanced now, but I'm talking about before six months. Maybe there has been an enhancement, but during the time that we were working, the time that would take up to build the requirements initially would need a lot of time. In future releases, Automation Anywhere should promote this product more to make it more visible. It should be promoted to increase its visibility and awareness.

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Shital Funde

Managar at a computer software company with 1,001-5,000 employees

A powerful solution for custom scripting but .NET knowledge is required

Knowledge of .NET is required to effectively use the solution or it can be complicated. I was able to train customers to use the solution if they had some .NET experience. The solution should offer a lightweight version that includes the OCR or document scanning and does not include the entire enterprise package with custom scripting.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Our mainframe-based and web-based projects are working well, with no issues."

"IQ Bot is quite user-friendly. And the drag-and-drop option is there, which makes the developer more comfortable."

"IQ Bot's most valuable feature is data migration, including Word format and legacy document templates."

"IQ Bot has the ability to easily capture objects. The latest version is far ahead of the competition. Most of the features are excellent, valuable, and easy to handle."

"The best feature is that we can extract data from an image. That's why Automation Anywhere implemented IQ Bot. Otherwise, you cannot extract data from an image. Nowadays, every industry is scanning invoices and uploading them to some website or storing them on some shared drive. IQ Bot can do data extraction from the PDF format and the JPG format."

"The character recognition feature is very good."

"The ability to differentiate between documents is valuable."

"The flexibility to deploy based on the different types is the most valuable. We can deploy pieces of the program directly over the fields. We can also directly connect with databases. We can modify it and make different connections with the database. We are also able to programmably modify the fields and change the presentation and values or evaluate a list of values. We can change the values on the fly. It is very flexible and very easy to use and learn. It is also very simple."

More IQ Bot pros

"Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."

"The automated version of the vendor invoice management is great."

"The solution is very powerful because it allows for custom scripting."

"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."

"The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText."

"It allows you to image capture, scan documents and use machine learning to automatically index and tie them."

Cons

"I've used versions 11 and 2019 of this solution. The problem with version 11 is integration. When you are using a conventional bot and you try to use IQ Bot development, you don't have a specific feature for integrating these two pieces or components of Automation Anywhere. I was seeing some issues while trying to, for example, send some PDF to an IQ Bot processor and get a response for that process. So, there is a problem with integrating the conventional task automation and IQ Bot in version 11. In contrast, version 2019 already has the integration feature, and we can easily integrate two components. There are some features that must be there in version 11 but are currently missing. There is no total control over some features in IQ Bot. Some variables cannot be parametrized when using IQ Bot directly. The AI features that IQ Bot has must be more open to being parameterized by the user. It would be good if Automation Anywhere exposed some parameters so that I can adjust them as a customer. This is an improvement that Automation Anywhere can do. I would like to see some features related to deep learning in the next releases of IQ Bot. These will be some interesting features to see."

"There's still room for improvement in IQ Bot because sometimes, my team has certain types of PDFs that need to be grouped, for example, five types of videos need to be sorted to get data, but it was impossible to do in the solution. There's even an instance when I'm extracting data, for example, the invoice numbers, and I trained IQ Bot to do the extraction just for the invoice numbers, but it failed to do it. There could be some exceptions that the product developer is working on, but it could take time because sometimes IQ Bot works, and sometimes it doesn't, so the error isn't because of the developer. The error lies with the system. Another area for improvement in the solution is that during installation, it makes your machine drastically slow. It requires you to have RAM of 16 GB and a 500 GB hard disk, but that's still not enough. Slow downloading is also an area for improvement in IQ Bot because whenever you try to execute bots around 20MB to 100MB, for example, that will be downloaded from the cloud to local machines, and this process could take between seven to eight minutes, and this could be frustrating especially when you're trying to showcase it to a customer. Bot downloading into a local machine shouldn't be taking more than five minutes because it's embarrassing in front of clients. It's good that Automation Anywhere provides a cloud version for IQ Bot, but if you're unable to execute it fast, then that's not very good. I was working for one client in Brazil and there was a time I was showing the bot to them and it was taking around seven minutes to get downloaded on the local machine, and I even tried to connect with the support team, but that still didn't get me anywhere. If you're working on some code and you're executing a bot, you need to change one line and the bot will download completely, so it should be pipeline or SVN or Git. If you've downloaded a 50MB bot, you just change one variable name, but then you have to download the 50MB code again, and it makes you wonder why you need to download the complete code. You have to double-check if you already have the code in your folder, and why would you need to download it again. Only one line should be changed for the download time to decrease drastically, but right now, you need to be downloading the code completely, so if you're executing a 100MB bot fifty times, then that means it will be downloaded fifty times as well. IQ Bot is not a straightforward solution, so my team is struggling with it. Currently, my company has been doing some R&D about the solution, and it has several main problems that need to be addressed. What I'd like to see in the next version of the solution is support for unstructured PDFs because currently, it's a very good solution for structured PDFs."

"The solution's predictive model can be improved in terms of accuracy."

"The way this solution creates invoices can be improved. It is slow. Sometimes, it is also very complicated because you need to apply some kind of filters and effects over the images, which makes it a little bit complicated. They can reduce the complexity to manage the fields or incorporate other features. They can provide an easy way for developers to customize and program fields. The accuracy of the OCR engine can be improved. It would be great if they can also provide an ICR engine and an option to choose between OCR or ICR."

"The solution requires 32GB RAM."

"Pricing is a significant concern as IQ Bot is costly. The competition, particularly with hyperscalers like Azure and AWS, offers alternatives at one-tenth of the cost."

"The first place it could be improved is its price - it is too high. I'm having a lot of difficulty moving it to the customers."

"The success rate must be improved."

More IQ Bot cons

"Knowledge of .NET is required to effectively use the solution or it can be complicated."

"If something is handwritten and attached to an email, it doesn't capture the information correctly."

"The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones."

"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up."

"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents"

"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."

"The setup is medium complexity."

Pricing and Cost Advice

"The solution is cost-effective compared to other market tools."

"The licensing is under usage per page, and I wouldn't recommend it."

"There are others like Automation Anywhere offering similar kinds of bots for less. Most of the platforms are the same, and most of the features are the same, but not the licensing cost."

"It's expensive."

"The price could be lower."

"Pricing for IQ Bot isn't good because if you're paying a lot and you're still getting some problems from it, then you can't give it a good rating. You have to compare how much you're taking out of your pocket with what you're getting from the solution. For example, I have a client paying $30 or $40 for the solution, but sometimes, he's still getting exceptions or errors from it. The cost of IQ Bot is too high, so people are hesitant to purchase the license for it. On a scale of one to five, with one being expensive, and five being affordable, I'm giving IQ Bot pricing a one."

"If you make use of only a few bots, this solution is very cheap."

"There are more affordable solutions than this."

More IQ Bot pricing and cost advice

"Some customers say the solution can get costly because it requires licenses or enterprise packages."

"OpenText is an expensive solution."

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848,989 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

15%

Manufacturing Company

12%

Financial Services Firm

Government

Financial Services Firm

15%

Computer Software Company

14%

Manufacturing Company

12%

Government

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

When evaluating Robotic Process Automation, what aspect do you think is the most important to look for?

My answer is going to a bit different as I am a business user with limited programming skills 1. Software costs including recurring fees are very important. Automation Anywhere wants to charge a ...

See all answers

What do you like most about IQ Bot?

IQ Bot is relatively easy to use and develop.

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What is your experience regarding pricing and costs for IQ Bot?

Pricing is a significant concern as IQ Bot is costly. The competition, particularly with hyperscalers like Azure ( /products/microsoft-azure-reviews ) and AWS ( /products/amazon-aws-reviews ), offe...

See all answers

What do you like most about OpenText Intelligent Capture?

The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText.

See all answers

What needs improvement with OpenText Intelligent Capture?

The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to lice...

See all answers

What is your primary use case for OpenText Intelligent Capture?

It is designed for the automated capture and recognition of documents. Whether obtained through scanning, emails, faxes, or other sources, documents can be captured and data automatically extracted...

See all answers

Comparisons

UiPath Document Understanding vs IQ Bot

Compared 59% of the time

ABBYY Vantage vs IQ Bot

Compared 41% of the time

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ABBYY Vantage vs OpenText Intelligent Capture

Compared 25% of the time

UiPath Document Understanding vs OpenText Intelligent Capture

Compared 16% of the time

Tungsten TotalAgility vs OpenText Intelligent Capture

Compared 13% of the time

Amazon Textract vs OpenText Intelligent Capture

Compared 11% of the time

HyperScience vs OpenText Intelligent Capture

Compared 8% of the time

More OpenText Intelligent Capture Competitors

Product Reports

Buyer's Guide

IQ Bot

April 2025

Download IQ Bot product report

Buyer's Guide

OpenText Intelligent Capture

April 2025

Download OpenText Intelligent Capture product report

Also Known As

No data available

OpenText Captivas

Overview

What is IQ Bot?

IQ Bot is a leading, highly-regarded next-generation Intelligent Document Processing (IDP) solution and part of Automation Anywhere, which is the industry leader in the Robotic Process Automation (RPA) marketplace.

IQ Bot utilizes various AI technologies, such as fuzzy logic, machine learning ( ML), computer vision, optical character recognition (OCR), and natural language processing (NLP) coupled with the strength of RPA to instantly identify, export, and authenticate information from various business documents, such as emails, invoices, receipts, charts, and more. This process is known as Intelligent Document Processing (IDP). IDP is an integral part of today’s business process. IDP and RPA work together to create an effective necessary tool to fully automate and streamline enterprise business processes.

The basic functions of an effective IDP solution are as follows:

Initialization: Business documents generally have varying levels of quality, which can have adverse effects on the data extraction process. Initialization will take appropriate steps to ensure documents are “repaired” by utilizing various methods to improve the overall document quality.
Categorization: Often, business documents contain numerous pages with several different types of documents, such as invoices, receipts, applications, etc. These all need to be properly categorized and classified.
Extraction: Generally, an IDP solution has pre-set protocol templates that can be populated with the exact field for extraction. The appropriate information is extracted from the documents and then the accuracy of the extracted information is confirmed.
Post-Processing: The final step sends the data through a process of protocol checks to help improve the overall AI procedures and improve future results. These could be automated processes or human interaction to better facilitate continued learning and improved processes as time goes on.

IQ Bot is an intuitive, intelligent, next-gen bot solution that uses multiple cognitive capabilities and is able to learn easily and rapidly from human behavior to become faster and incredibly accurate with every progressive cycle. IQ Bot integrates well with other third-party cognitive solutions, like Watson. With effective training, IQ Bot can also accurately recognize handwritten documents. IQ Bot is very easy to configure and is extremely cost-effective. Finally, IQ Bot has both on-premises and cloud options for flexible seamless deployment, lower TCO, and a quickly realized ROI. IQ Bot is the intelligent digital workforce solution for today’s enterprise business needs.

Reviews from Real Users

Vikas K., CFO at Travel Food Services ltd, relates, "The extraction feature is the most valuable one of IQ Bot."

Celestine, Director Intelligent Automation at a tech services company, tells us, "The ability to train itself is a good, valuable feature. It is one of the most stable RPA products at present. Installation is easy for IQ Bot, and they provide good technical support."

German C., PMO Manager (Peruvian Branch) at Globalhitss, says, "It is very easy to set up and use this tool to get information from documents. It can get the information about the purchase order number, average, description of purchase orders in several formats without any problem."

Automation Anywhere

OpenText™ Intelligent Capture, formerly OpenText Captiva, is an enterprise capture platform, providing omni-channel capabilities for collecting everything from scanned paper to chatbots. It is not just for organizing content at the front door, but automating processes across the enterprise. It can automate processes for standard documents, such as Financial Accounts Payable and Accounts Receivable, or complex documents, such as contracts or partner requests that require action based on the document’s content.

OpenText

Sample Customers

Synergy

Information Not Available

Buyer's Guide

IQ Bot vs. OpenText Intelligent Capture

April 2025

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