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PTC Windchill vs iServer comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iServer
Ranking in Enterprise Architecture Management
7th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Business Process Design (13th)
PTC Windchill
Ranking in Enterprise Architecture Management
21st
Average Rating
6.0
Reviews Sentiment
4.9
Number of Reviews
2
Ranking in other categories
Engineering Process (2nd), PLM Tools (1st)
 

Mindshare comparison

As of April 2025, in the Enterprise Architecture Management category, the mindshare of iServer is 4.7%, up from 4.6% compared to the previous year. The mindshare of PTC Windchill is 0.5%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Architecture Management
 

Featured Reviews

Antonios Lazanakis - PeerSpot reviewer
Flexible, easy to use, and easy to import data
We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…
CW
Effective lifecycle management improves with strong version control and deep integration needs
There is room for improvement in implementing features fully. The user interface is inconsistent and outdated. It appears that different departments or locations have implemented features differently, leading to inconsistency. There is a significant need for improved integration, particularly using OSLC for connecting with other tools like SAP ERP or ALM tools. The version control, while consistent, lacks flexibility regarding changes in CAD data and requires manual intervention for BOM management analysis.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We like the governance."
"The product has a valuable customized model."
"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"iServer is a very flexible platform for defining your own enterprise architecture model."
"Tech support is very responsive. They solved issues within a prompt response time."
"This flexibility is the most helpful part in the standard version."
"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
"The solution has wide use within Microsoft products. The integration with Microsoft products, and, in particular, Microsoft Office, is great."
"The strong point of Windchill is its close connection between the CAD structure and the bill of materials structure."
"I like how the product integrates with other technical solutions."
"The version control maintains consistent versions, which is beneficial."
 

Cons

"The product is more expensive than Spark."
"More visualization techniques and ways to report the data might be helpful."
"It runs relatively slowly."
"Cannot see which activities are control activities."
"iServer is a solid tool. Occasionally, we needed to contact the vendor to clarify details such as porting issues, missing components, and model specifics."
"The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that."
"There could be features for process mining, process simulation, and analytics."
"Requirements management needs to be improved."
"Some parts of the system are exclusive, so we can't work with them."
"There is room for improvement in implementing features fully."
"I would not recommend doing business with PTC regardless of the product."
 

Pricing and Cost Advice

"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
"The product has a moderate pricing."
"The price of iServer is reasonable compared to other solutions."
"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
"The solution is cheaper than its competitors."
"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"I rate PTC Windchill's pricing a seven out of ten since it is pricey."
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Top Industries

By visitors reading reviews
Educational Organization
33%
Financial Services Firm
12%
Government
10%
Computer Software Company
7%
Manufacturing Company
27%
Computer Software Company
13%
Healthcare Company
6%
Transportation Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about iServer?
iServer has valuable features for workflow and document management.
What needs improvement with iServer?
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool used to draw architectural diagrams, flow diagrams, etc. It is an alternative to...
What is your primary use case for iServer?
We use iServer to establish an enterprise architecture function in our organization.
What do you like most about PTC Windchill?
I like how the product integrates with other technical solutions.
What is your experience regarding pricing and costs for PTC Windchill?
I rate PTC Windchill's pricing a seven out of ten since it is pricey. The costs are fixed, and there are no additional costs.
What needs improvement with PTC Windchill?
There is room for improvement in implementing features fully. The user interface is inconsistent and outdated. It appears that different departments or locations have implemented features different...
 

Comparisons

 

Also Known As

No data available
Windchill, Atego Artisan Studio, Integrity Modeler
 

Overview

 

Sample Customers

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
Bose, Valliant Group
Find out what your peers are saying about PTC Windchill vs. iServer and other solutions. Updated: April 2025.
846,617 professionals have used our research since 2012.