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Jitterbit Vinyl vs Pega Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Organizations saw significant ROI and efficiency from Jitterbit Vinyl, with faster application turnaround, budget adherence, and reduced development times.
Sentiment score
7.6
Pega Platform boosts efficiency, revenue, and ROI up to 80% through improved processes, automation, and quick digital transformation.
 

Customer Service

Sentiment score
8.4
Jitterbit Vinyl's customer service is praised for its prompt, effective support and ability to adapt creatively to user needs.
Sentiment score
6.8
Pega Platform's customer support receives mixed reviews; premium service users report higher satisfaction but slower response for critical issues.
The technical support from Pega is very low, rating a one or two out of ten.
I never needed support from the platform standpoint, but if additional features are required, we have regular meetings with the product team for feedback.
Pega's technical support team is very helpful.
 

Scalability Issues

Sentiment score
7.4
Users praise Jitterbit Vinyl for its seamless integration, scalability, reliable performance, and flexibility in supporting growing user bases and roles.
Sentiment score
7.6
Pega Platform is scalable across industries with some performance challenges, requiring robust infrastructure and strategic capacity planning.
 

Stability Issues

Sentiment score
8.3
Jitterbit Vinyl is highly reliable, featuring excellent uptime, solid performance, seamless integration, and 100% uptime over six months.
Sentiment score
7.7
Pega Platform is generally stable and reliable, but high task volumes or configurations can cause occasional glitches.
 

Room For Improvement

Users seek improved metadata handling, document upload speeds, flexible design, better text editor, intuitive themes, and enhanced B2C development.
Users report Pega Platform's complexity, UI issues, and limited customization, seeking improved AI, better support, and enhanced integration.
Pega introduced Constellation, which allows a user to build a more engaging visual experience.
My learning curve in robotics has been challenging.
 

Setup Cost

Enterprise users praise Jitterbit Vinyl for its cost-effectiveness, transparent pricing, and valuable annual subscription model with minimal hidden costs.
Pega Platform is costly for small businesses, offering scalable features and negotiable pricing, ideal for large enterprises.
Pega is priced higher than open-source options like Flowable but is suitable for large-scale industries like banking and insurance.
The pricing is expensive, and this is an issue.
 

Valuable Features

Jitterbit Vinyl offers fast development, flexible integration, no-code tools, seamless migration, easy customization, robust UI, efficient workflows, and strong security.
Pega Platform offers rapid deployment, strong integration, and flexible workflows with extensive functionalities for diverse industry needs.
Management capabilities such as dashboards.
Pega Platform is excellent for enterprise-level solutions with integrations to entire systems, including case management, service orchestration, CRM, decision-making capabilities, digital process automation, and AI-driven functionalities.
 

Categories and Ranking

Jitterbit Vinyl
Ranking in Rapid Application Development Software
24th
Ranking in Low-Code Development Platforms
23rd
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
31
Ranking in other categories
No-Code Development Platforms (7th)
Pega Platform
Ranking in Rapid Application Development Software
6th
Ranking in Low-Code Development Platforms
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
82
Ranking in other categories
Business Rules Management (1st), Business Process Management (BPM) (4th), Process Automation (2nd)
 

Mindshare comparison

As of April 2025, in the Rapid Application Development Software category, the mindshare of Jitterbit Vinyl is 0.3%, up from 0.3% compared to the previous year. The mindshare of Pega Platform is 6.3%, down from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

LE
Can connect to any data source so we don't need to replicate data into a data warehouse to do reporting analytics
Having been a customer of theirs for a long time, I think the UI needed improvements early on. But, they have done a remarkable job catching up in that regard. They have always been great at connecting to a variety of data sources. They are a leader in that space. They do a great job, from a business analyst perspective, helping you shape what the ultimate system is going to look like. There really aren't a lot of areas that need improvement. The areas that they have, they are keenly aware of and have made great strides in recent releases.
Mallik-Kesavaraju - PeerSpot reviewer
Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow
The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.
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Use our free recommendation engine to learn which Rapid Application Development Software solutions are best for your needs.
845,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Consumer Goods Company
9%
Financial Services Firm
9%
Manufacturing Company
8%
Financial Services Firm
28%
Computer Software Company
13%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Zudy VINYL?
The ZPM system enables us to organize projects and monitor their progress. The ease of logging into the VINYL app to test new features makes testing smoother, and we feel more involved in the crea...
What is your experience regarding pricing and costs for Zudy VINYL?
Payment processing has changed since Jitterbit acquired Zudy. We previously cut checks, but we are no longer allowed. This has made paying for the service more complicated, but the issue is being r...
What needs improvement with Zudy VINYL?
Some aspects of VINYL are limiting from a B2C standpoint. For example, it would be nice to have more flexibility with what the VINYL parameters allow us to develop within the app. It is difficult t...
Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...
 

Also Known As

No data available
Pega BPM, Pegasystems, SmartBPM, PegaRULES
 

Overview

 

Sample Customers

Aetna, Alnylam Pharmaceuticals Inc., Alvarez and Marsal, Audacy, Barstool Sports, Brooks Brothers, Cal-Maine Foods Inc., CNH Financial, Collette Travel, Darn Tough Vermont, DXL, Fresh Direct, iHeartMedia, Intra-Cellular Therapies, JBS Foods, J.Crew, Kraft Sports Group, MEMIC, New England Patriots, PGT Trucking Inc., United Healthcare, Worley
The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Find out what your peers are saying about Jitterbit Vinyl vs. Pega Platform and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.