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Juniper Mist Premium Analytics vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Juniper Mist Premium Analytics
Ranking in Network Monitoring Software
54th
Average Rating
8.0
Reviews Sentiment
8.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
New Relic
Ranking in Network Monitoring Software
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
158
Ranking in other categories
Application Performance Monitoring (APM) and Observability (3rd), IT Infrastructure Monitoring (5th), IT Operations Analytics (2nd), Mobile APM (3rd), Cloud Monitoring Software (4th), AIOps (3rd)
 

Mindshare comparison

As of January 2025, in the Network Monitoring Software category, the mindshare of Juniper Mist Premium Analytics is 0.4%, up from 0.3% compared to the previous year. The mindshare of New Relic is 2.7%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

ALEXANDRE VIANNA - PeerSpot reviewer
Has a single dashboard, but is expensive
We use this solution to manage our mission environment The single dashboard is a valuable feature.  The technical support needs improvement. The initial setup is straightforward. The solution is expensive. I rate the pricing an eight out of ten.  Overall, I rate the solution a seven out of…
Iqbal Khowaja - PeerSpot reviewer
Has a simple user interface and end-to-end monitoring and self-healing features
My organization uses many application performance management solutions, such as AppDynamics, New Relic APM, Splunk, and Datadog. I'm the CTO for the state of Hawaii, and across the board, different departments use different APM tools. I'm using the latest version of New Relic APM, but I cannot recall the exact version. My company has a dozen engineers using and monitoring New Relic APM. I'd tell anyone planning to use New Relic APM that it has to fit what you have. For example, most of my company's payload is in AWS, and the tool has adopters and features that CloudWatch cannot provide. Still, New Relic APM can, so you should do a demo or trial run first and see if it's a tool that'll help you with end-to-end monitoring. New Relic APM is working well for my company, so an excellent way to start is to do a trial run to see how the tool works out for your current applications. My rating for the tool is nine out of ten because my experience with it has been great. New Relic also worked closely with my company and has always been upfront on what's available and what's not. My company is a New Relic APM customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."
"The APM feature is highly valuable as it can record session hosts, usage, and diagnose customer behaviors."
"The simplicity of the dashboard is very good."
"It is stable and scalable."
"They have baseline level alerting."
"The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters."
"One of the most outstanding features of any APM tool is the anomaly detection part."
"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."
 

Cons

"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."
"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal."
"The browser isn't exactly reliable."
"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."
"New Relic is very slow, and the app is a bit frustrating to use, which is something that has been happening a lot in the past year. During the last six months, I have noticed that it has become extremely laggy."
"New Relic needs to improve is the user data schema."
 

Pricing and Cost Advice

"The solution is expensive."
"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."
"I rate the product price a five on a scale of one to ten, where one means cheap, and ten means very expensive."
"Pricing is better with New Relic APM than Dynatrace."
"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."
"This is an expensive tool."
"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."
"The solution is less expensive than AppNeta."
"The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Educational Organization
54%
Computer Software Company
8%
Financial Services Firm
7%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?
We can manage the entire system across the network and troubleshoot the pain points.
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...
 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Juniper Mist Premium Analytics vs. New Relic and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.