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Kaspersky Endpoint Detection and Response Optimum vs Trellix Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.5
Kaspersky EDR Optimum users see quick ROI, reporting a 30% return, though some find financial gains hard to measure.
Sentiment score
9.2
Trellix Endpoint Security delivers strong ROI, cost savings, and effective protection, especially for firms with smaller security teams.
We have observed tremendous return on investment after implementing Trellix Endpoint Security as it is a more cost-effective solution compared to other products.
 

Customer Service

Sentiment score
7.0
Kaspersky's customer service is reliable, responsive, knowledgeable, timely, and multilingual, though some users experience delays or seek third-party help.
Sentiment score
7.7
Trellix Endpoint Security's customer service is praised for skill and responsiveness, yet varies in regional consistency and escalation processes.
We usually solve issues ourselves due to our experience, as paid support is not used.
I rate the technical support between seven and eight out of ten for Kaspersky.
I would rate their customer service nine out of ten.
The response time is a notable issue.
 

Scalability Issues

Sentiment score
8.5
Kaspersky Endpoint Detection and Response Optimum is praised for scalability but may require vendor input and XDR integration for improvement.
Sentiment score
7.7
Trellix Endpoint Security efficiently scales for organizations globally, receiving high ratings for flexibility and ease in diverse environments.
It is very easy for me to scale.
Currently, I find it good and easily scalable.
I would rate the scalability of the solution as a six out of ten, indicating some challenges due to downtime requirements.
Trellix Endpoint Security is scalable.
 

Stability Issues

Sentiment score
8.5
Kaspersky Endpoint Detection and Response Optimum is praised for stability and reliability, though occasional agent disconnections were noted.
Sentiment score
8.2
Trellix Endpoint Security is stable, reliable, and efficient, though performance may vary with outdated versions or resource constraints.
The solution is highly stable, scoring more than nine in terms of protection.
Kaspersky Endpoint Detection and Response Optimum is stable.
I would rate its stability as nine out of ten.
 

Room For Improvement

Kaspersky EDR needs integration, scalability, compatibility improvements, unified management, easier setup, transparent pricing, and enhanced feature transparency.
Trellix Endpoint Security needs improvements in speed, interface, resource use, technical support, and compatibility with Mac and Linux.
To increase the benefits of the product, Managed Detection and Response (MDR) service from Kaspersky should be included.
Occasionally, I encounter connection problems, and the signal is not very good.
We face challenges with the automated effective awareness platform program (ASAP), particularly with its implementation.
What needs improvement in Trellix Endpoint Security is the reduction of resource consumption by the scanning feature.
Artificial intelligence also requires improvement to further enhance the product.
 

Setup Cost

Kaspersky Optimum offers cost-effective pricing, appealing to budget-conscious enterprises, with annual costs around €10,000 and competitive advantages.
Trellix Endpoint Security offers flexible licensing with competitive prices, value-for-money, and discounts, appealing to enterprises.
Kaspersky is very cheap compared to solutions like CrowdStrike or other vendors.
The value from Kaspersky is very good, especially since we recently got a special deal.
Trellix Endpoint Security is cost-effective and provides excellent value for money.
The license costs are very reasonable, around 1,000 to 1,200 rupees per year.
 

Valuable Features

Kaspersky Endpoint Detection offers real-time threat response, advanced dashboard, comprehensive protection, scalability, and efficient automated threat management.
Trellix Endpoint Security offers centralized management, advanced threat prevention, and seamless integration providing robust, scalable protection without system performance compromise.
It fulfills security and protection requirements against newly discovered malware, especially ransomware attacks.
The automated response feature is particularly useful, quarantining threats based on their severity.
I use Kaspersky to protect the domain and the network, allowing or denying web categories according to business needs.
Trellix Endpoint Security is a proven, robust, and cost-effective solution that protects the organization from different types of ransomware and attacks.
The most valuable features of Trellix Endpoint Security include its protection capabilities such as DNS and endpoint security, DNS threat prevention, as well as advanced threat prevention.
 

Categories and Ranking

Kaspersky Endpoint Detectio...
Ranking in Endpoint Protection Platform (EPP)
33rd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
21
Ranking in other categories
No ranking in other categories
Trellix Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
9th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
99
Ranking in other categories
Extended Detection and Response (XDR) (14th)
 

Mindshare comparison

As of March 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Kaspersky Endpoint Detection and Response Optimum is 0.8%, up from 0.5% compared to the previous year. The mindshare of Trellix Endpoint Security is 3.1%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

SharjeelFarooque - PeerSpot reviewer
Great threat response, provides for proactivity, and has automated threat identification
In terms of the Pakistani market and talking from a salesperson's perspective, I'd suggest that Kaspersky introduce a bundle of Kaspersky EDR-Optimum or Kaspersky EDR-Expert along with its Business Select/Advance suite. When I say this, I understand the Pakistani market and how slow and less eager organizations are to invest in IT and internet security. Most of them don't invest until or unless they face any attack or network failure. However, in addition to the product, Kaspersky should give EDR-Optimum on the cloud for less than 300 users as well, in case any customer has its whole network on the cloud. That way they can easily use it.
AhmedEl-Tayeb - PeerSpot reviewer
Good user behavioral analysis and helpful patching but needs better support services
Some of our products have a first and second line owned by us. We are giving support services to the customers instead of the vendor. Some other products are supported directly by the technology vendor, however. Technical support from the vendor is very bad. Usually, when the customer submits a ticket, they put a severity level on the case. Whenever the case is very important, and there is a real malfunction in the product on the customer side, and there is something down that needs someone to have a look immediately, it takes more time than it should to even engage with the customer. When someone has to contact the customer and have a remote session within the customer environment, they sometimes lack in terms of communication with the customer. The support centers are located in the East and not all have an acceptable level of English in order to communicate directly with the customer.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
7%
Comms Service Provider
6%
Educational Organization
44%
Government
9%
Computer Software Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Kaspersky Endpoint Detection and Response Optimum?
The product's most valuable feature is the flexibility of installation with the console and a simple administration strategy.
What is your experience regarding pricing and costs for Kaspersky Endpoint Detection and Response Optimum?
The value from Kaspersky is very good, especially since we recently got a special deal.
What needs improvement with Kaspersky Endpoint Detection and Response Optimum?
To increase the benefits of the product, Managed Detection and Response (MDR) service from Kaspersky should be included. I use this to monitor devices from a centralized location and report any abn...
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy various components as desired with McAfee Endpoint Security, whereas many othe...
What do you like most about McAfee Endpoint Security?
It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts.
What is your experience regarding pricing and costs for McAfee Endpoint Security?
Trellix Endpoint Security is cost-effective and provides excellent value for money, with no need for extra expenses for premium support.
 

Also Known As

No data available
McAfee Endpoint Security, McAfee Endpoint Protection, Intel Security Total Protection for Endpoint, McAfee Complete Endpoint Protection
 

Overview

 

Sample Customers

Information Not Available
inHouseIT, Seagate Technology
Find out what your peers are saying about Kaspersky Endpoint Detection and Response Optimum vs. Trellix Endpoint Security and other solutions. Updated: March 2025.
842,296 professionals have used our research since 2012.