Executive SummaryUpdated on Apr 6, 2025
Kaspersky Endpoint Detection and Response Optimum and Microsoft Defender for Business compete in the cybersecurity solutions category, focusing on endpoint protection. Kaspersky stands out for its real-time threat response and remote monitoring, while Microsoft benefits from strong integration with its ecosystem and AI-powered analysis.
Features: Kaspersky Endpoint Detection and Response Optimum offers real-time threat response, automated threat hunting, and robust encryption for comprehensive security. Its user-friendly dashboard and remote monitoring capabilities further enhance productivity. Microsoft Defender for Business provides strong threat detection and AI-powered predictive analysis. The seamless integration within the Microsoft ecosystem makes it highly efficient and easy to use for Microsoft-focused environments.
Room for Improvement: Kaspersky users seek expanded internet protection features, streamlined update processes, and a more unified management interface to reduce complexity. Microsoft Defender for Business needs improvements in reporting capabilities, offering more customizable threat protection, and requires enhancements in support responsiveness for faster assistance.
Ease of Deployment and Customer Service: Kaspersky offers varied deployment options and receives positive feedback for its accessible and reliable customer service, though response time can vary. Microsoft Defender for Business is well-suited for hybrid cloud setups within Microsoft environments but experiences mixed reviews regarding the quality and speed of its customer support services.
Pricing and ROI: Kaspersky provides economical subscription-based pricing perceived as high value, although geopolitical factors sometimes influence decision-making. Microsoft Defender for Business is often bundled with other Microsoft products, providing cost-effectiveness and significant value in integrated settings, despite higher standalone pricing which may be challenging for smaller organizations.
